10
YEARS
T
E
N
Spa Shell / Structural Warranty:
This Limited Warranty is effective for spas manufactured after January 1, 2004
10
YEARS
T
E
N
Interior Surface Warranty:
YEARS
5
YEARS
F
I
V
E
5
YEARS
F
I
V
E
Extent of Warranty
This Limited Warranty is only valid on portable models delivered in
the continental United States and extends through the selling
dealer to the original purchaser at the original site of installation.
This guarantee becomes valid at time of purchase and ends either
by specified time-frame listed above, owner transfer, or relocation.
F-9136-02
Revised
01/01/04
www.calspas.com
1462 East Ninth Street, Pomona, CA 91766
(909) 623-8781
L
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I
T
E
D
LIFETIME
Majestic, Fiesta, Special, Genesis and System Spas:
C.A.I. warranties against the loss of water through the spa shell due
to defects in materials and workmanship for a period of ten years
from the original date of purchase. This warranty excludes
models which coverage is specified in the “Designer/Ultimate
Series Spas” warranty, i.e.: Champion, Olympian, and Ported.
Fiesta, Genesis, and System Spas: C.A.I. warranties the
Altair Plus
/ Quarite Plus
interior surfaces from cracks, blisters, peeling,
discoloration, and delamination for a period of ten years from the
original date of purchase. This warranty excludes models which
coverage is specified in the “Designer/Ultimate Series Spas”
warranty, i.e.: Champion, Olympian, and Ported.
5 Year Interior Surface Warranty:
Genesis and System Spas: C.A.I. warranties the standard Acrylic /
standard Quarite interior surfaces from cracks, blisters, peeling,
discoloration and lamination for a period of five years from the
original date of purchase. 5-Year Interior Warranty excludes
Majestic, Fiesta and Special spas, which have a 3-Year Interior
Surface Warranty. This warranty excludes models which coverage is
specified in the “Designer/Ultimate Series Spas” warranty, i.e.:
Champion, Olympian, and Ported.
Component Warranty:
C.A. I. warranties the XL Heater, and Cal Zone Quest 2000 Ozonator
against malfunction due to defects in materials and workmanship.
Lifetime warranty excludes replaceable Ozone Cartridge, which
has a 1-Year Warranty from original date of spa purchase
Ultra Wood, Dura-Max and Extreme Cabinet Panels:
C.A. I. warranties the Ultra Wood, Dura-Max and Extreme cabinet panels against
cracking, and warping for a period of 5 years from the original date of purchase.
This Limited Warranty is effective for spas manufactured after January 1, 2004
Plumbing Warranty:
Genesis, and System Spas : C.A.I. warranties the sure-flo jet inserts
and all factory installed plumbing and “Eliminator” wet end from loss
of water due to defects in materials and workmanship for a period of
five years from the original date of purchase. This warranty excludes
Majestic, Fiesta and Special spas which have a 1-year equipment
warranty. This warranty excludes models which coverage is
specified in the “Designer/Ultimate Series Spas” warranty, i.e.:
Champion, Olympian, and Ported.
Equipment Warranty:
Genesis and System Spas: C.A.I. warranties the spas electrical and
electronic component-specifically, the control system, pumps, and air
blowers against malfunction due to defects in materials and
workmanship for a period of five years from the original date of
purchase. This warranty excludes the following models: Majestic,
Fiesta and Special spas which have a 1-year equipment warranty.
This warranty excludes models which coverage is specified in the
“Designer/Ultimate Series Spas” warranty, i.e.: Champion, Olympian,
and Ported.
Fiber Optic Light Source:
C.A. I. warranties the fiber optic light source for a period of one year from the original date
of purchase. Light bulbs and L.E.D. lights are specifically excluded from this warranty.
Cal Select Redwood and T-111:
C.A.I. warranties the spa cabinet to be free from defects in material and workmanship
for a period of ninety days from the original date of purchase. Seasonal check and
surface cracks are not considered defects in material or workmanship, as they are
normal characteristics of all wood. Surface stain is specifically excluded from this
warranty.
YEARS
5
YEARS
F
I
V
E
Please refer to the 2004 Owner’s Manual for limitations and common acts invalidating this
warranty i.e.: stereos, DVD players, Televisions, power supplies, etc.
Warranty Exclusions & Limitations
This guarantee is void if the spa has been subject to negligence,
alteration, misuse, abuse, repairs by non- C.A.I. authorized
representatives, incorrect electrical installation, acts of God
(including but not limited to acts of nature and surrounding
environments) and any other cases beyond the control of C.A.I.
Please refer to the owner's manuals for examples of exclusions
and of common acts invalidating this guarantee.
Disclaimers
This Limited Warranty provided herein is made with the express
understanding that the spa is not an essential device or medical
device as defined under State and Federal Law. C.A.I. shall not
be liable for loss of use of the spa or other incidental or
consequential costs, expense or damages, which may include
but are not limited to removal of permanent deck or other
custom fixtures or the necessity for crane removal. Any implied
guarantee shall have duration equal to the duration of the
applicable guarantee stated above. Under no
circumstances shall C.A.I. or any of its representatives be held
liable for injury to any person or damage to any property,
however arising.
Legal Remedies
This Limited Warranty gives you specific legal rights
and you may have other rights, which may vary from
state to state.
Customer Service
For customer service, contact the authorized selling
dealer immediately. If you need additional information
or assistance, please contact the C.A.I Customer
Relations Department at 1462 East Ninth Street,
Pomona, CA 91766, or call (800) 225-7727
Warranty Performance
In the event of a malfunction or defect covered under the terms of
this guarantee, the factory authorized selling dealer is responsible
for performing all necessary repairs. To obtain service, contact the
authorized selling dealer. In the event the consumer is unable to
obtain satisfactory customer service from the authorized selling
dealer, written notification must be given to the C.A.I. Customer
Relations Department within (10) ten days of the reported failure.
There will be no charge for parts or labor on a covered item.
However, the authorized service agent may assess a reasonable
travel or mileage charge per service call. If C.A.I. determines that
repair of a covered item is not feasible, C.A.I. reserves the right to
replace the defective merchandise with merchandise equal in value
to the original purchase price. In the event of any guarantee
replacement, all removal, replacement, installation and shipping
costs are the responsibility of the spa owner.
Summary of Contents for 1100 Electronic Series
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