Section 9
Customer Assistance Information
Customer Assistance and Information
. . . . . . . . . . . 9-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 9-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Customer Assistance for
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . 9-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 9-6
GM Mobility Reimbursement Program . . . . . . . . . . . 9-7
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Scheduling Service Appointments . . . . . . . . . . . . . 9-11
Courtesy Transportation Program . . . . . . . . . . . . . . 9-11
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 9-13
Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . . 9-16
Reporting Safety Defects to the
United States Government . . . . . . . . . . . . . . . . . . 9-16
Reporting Safety Defects to the
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . 9-16
Reporting Safety Defects to General Motors . . . 9-17
Service Publications Ordering Information . . . . . 9-17
Vehicle Data Recording and Privacy
. . . . . . . . . . . . . 9-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
OnStar
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Radio Frequency Identification (RFID) . . . . . . . . . 9-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 9-20
9-1
Ofrecido por www.electromanuales.com
Summary of Contents for 2010 Escalade EXT
Page 6: ...2 NOTES vi Ofrecido por www electromanuales com...
Page 8: ...Instrument Panel 1 2 Ofrecido por www electromanuales com...
Page 34: ...2 NOTES 1 28 Ofrecido por www electromanuales com...
Page 102: ...2 NOTES 2 68 Ofrecido por www electromanuales com...
Page 528: ...2 NOTES 7 114 Ofrecido por www electromanuales com...
Page 541: ...Engine Drive Belt Routing 8 13 Ofrecido por www electromanuales com...