Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for
Text Telephone (TTY) Users .........................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Service ...........................................7-7
Scheduling Service Appointments ....................7-10
Courtesy Transportation .................................7-10
Collision Damage Repair ................................7-12
Reporting Safety Defects ................................7-15
Reporting Safety Defects to the
United States Government ..........................7-15
Reporting Safety Defects to the
Canadian Government ................................7-15
Reporting Safety Defects to General Motors .....7-16
Service Publications Ordering Information .........7-16
Vehicle Data Recording and Privacy ................7-17
Event Data Recorders ...................................7-18
OnStar
®
......................................................7-19
Navigation System ........................................7-19
Radio Frequency Identification (RFID) ..............7-19
Section 7
Customer Assistance Information
7-1
Summary of Contents for 2009 DTS
Page 18: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 1 14...
Page 76: ...NOTES 1 72...
Page 143: ...NOTES 3 3...
Page 144: ...Instrument Panel Overview Console Shift Model shown Column Shift Model similar 3 4...
Page 270: ...NOTES 3 130...
Page 408: ...NOTES 5 104...
Page 422: ...Engine Drive Belt Routing 4 6L V8 Engines 6 14...
Page 446: ...NOTES 7 20...