Cabletron Systems 9C214-2, Installation Manual

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1-5
Introduction
Related Manuals
The manuals listed below should be used to supplement the procedures and
technical data contained in this manual.
SmartSwitch 9000 Installation Guide
SmartSwitch 9000 Operations Guide
SmartSwitch 9000 9C300-1 Environmental Module User’s Guide
In addition, each Interface Module has a user’s guide.
Getting Help
For additional support related to this device or document, contact the Cabletron Systems Global Call
Center:
Before calling the Cabletron Systems Global Call Center, have the following information ready:
• Your Cabletron Systems service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g., changing mode switches,
rebooting the unit, etc.)
• The serial and revision numbers of all involved Cabletron Systems products in the network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
• Any previous Return Material Authorization (RMA) numbers
Phone (603) 332-9400
Internet mail support@ctron.com
FTP ctron.com (134.141.197.25)
Login anonymous
Password your email address
BBS (603) 335-3358
Modem setting 8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or its products, visit the
World Wide Web site:
http://www.cabletron.com/
For technical support, select Service and Support .
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address:
TechWriting@ctron.com
Make sure to include the document Part Number in the email message.