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CAB E2, Operator'S Manual, Page: 36 / 55

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CAB E2 Operator'S Manual Download Page 36

36

cab Produkttechnik GmbH

Troubleshooting

Normally, when the printer is in abnormal condition, the „POWER“ LED will keep blinking.
The printing work and the communication between the host and printer will stop.

To understand the problem, please check both LEDs first:

A.   Power and Ready LEDs blink at the same tempo

Summary of Contents for E2

Page 1: ...cab Produkttechnik GmbH 1 Operator s manual for the Thermal Transferprinter Edition 1 5 2002 ...

Page 2: ...is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experience Radio TV technician for help NOTE This unit was tested with shi...

Page 3: ...peration guidance and related valuable information In the part of the operation guidance we will furnish you with a lot of complementary illustrations so you may pick up those operation guides more quickly In the later chapters of Trouble Shooting Maintenance as well as Reference Technical information which we think you may need them just in case Therefore for your quick reference we try to table ...

Page 4: ... Resetting the Printer to Factory Default Settings 21 Hooking up the Printer and Computer 22 Parallel Interface Requirements 23 Communicate with the Printer 24 Installing Driver 25 Troubleshooting 36 D Miscellaneous 38 Caring for Your Printer 40 Replacing Thermal Print Head 40 Reference Technical Information 41 Printer Programming Language A PPLA 43 Interface Specifications 44 ASCII TABLE 48 Appen...

Page 5: ...he box and the printer for possible damage 2 Raise the top cover of the printer to see if the media compartmentsare in order If damages did occur immediately file the claim to the shipping company for settlement Having performed the primary inspections next step please check whether you have received the following accessories together with the printer If there is any item missing contact your loca...

Page 6: ...he Power Adapter has a barrel connector on one end that must be inserted into the power jack on the back of the printer 2 Plug the other end of the cord into an appropriate AC electrical outlet 3 When plugging the connector into power jack please leave the power switch at O position and don t touch the 36 pin parallel connector ...

Page 7: ...cab Produkttechnik GmbH 7 Parts and Features ...

Page 8: ...8 cab Produkttechnik GmbH ...

Page 9: ...not applicable to the direct thermal printing 1 Lift the top cover to expose the media compartment 2 Unlatch the print head module by pushing the two white release levers on the sides toward the rear 3 Turn over the print head module to expose the ribbon supply holder ...

Page 10: ...the edge of the ribbon on the bare core and wind it a little bit onto the core 6 Insert the ribbon roll into the supply holder first snap in the left side and then the right side 7 Turn back the print head module and then insert the bare core into the pick up holder first snap in the left side then the right side ...

Page 11: ...cab Produkttechnik GmbH 11 8 Turn the wheel of the print head module to ensure the ribbon is tightly wound 9 Press down the print head module firmly till you hear a snap ...

Page 12: ... freely In peel off mode the backing material is being peeled away from the label as it is printed After the former label is removed the next one will be printed In cutter mode the printer automatically cuts the label after it is printed Standard Mode 1 Lift the top cover to expose the media compartment 2 Remove the media hanger 3 Load the media roll onto the hanger from the left ...

Page 13: ...cab Produkttechnik GmbH 13 4 Click the media hanger back to the media compartment 5 Move the media roll to the left end 6 Move the shield to the left next to the media ...

Page 14: ...k GmbH 7 Unlatch the print head module 8 Hold the print head module upright with one hand to allow the media pass under it Lead the media through the media guides with the other hand 9 Lead the media over the platen roller ...

Page 15: ...odukttechnik GmbH 15 10 Turn back the print head module and then press it down firmly till you hear a snap 11 Close the top cover and turn on the printer or press the feed button if the printer is already on ...

Page 16: ... Peel Off Mode Installing the dispenser kit please refer to the Appendix I Follow the common procedure of Loading the Media of Standard Mode from step 1 to step 8 9 Remove approximately 6 long labels from the label backing paper ...

Page 17: ...of the label backing paper with scissor or knife 11 Lead the backing paper over the dispenser bar then thread it back into the slot between the dispenser bar and H cover ensuring that it is inserted between white plastic roller and platen roller ...

Page 18: ...can be executed only when the softwaresetting is ready 12 Press FEED button and the label backing paper will come out from the slot under the H cover 13 On e2 Peel Off mode powered on status in case of improper installation just keep pressing the FEED button to back feed thelabel stock to re install it 14 To remove any slack just rewind the media onto the roll Press down the print head module firm...

Page 19: ...ad the media over the platen roller then route the media through the slot of the cutter module 10 Press down the print head module firmly 11 Close the top cover and turn on the printer or press the FEED button if the printer is already on Note The FEED button will not drive the printer to cut The cutting work can be executed only when the software setting is ready ...

Page 20: ... Press to advance a label Press takes the printer out of a pause condition Press back feed the label to correct label installation in case that label is not properly installed Keep pressing while turning on the power to print out a configuration profile Ready Indicator Show the printers status Green printer is ready to operate Blinking printer is paused Power indicator Shows the power and error st...

Page 21: ...d for one second then it will print out the configuration profile This profile states the firmware version ROM checksum RS232 thermal transfer direct thermal settings hardware configuration and font types 3 At PPLB emulation the printer will enter character dump mode To exit from dump mode just press the feed button again Resetting the Printer to Factory Default Settings 1 Turn on the printer and ...

Page 22: ...n Note This printer complies with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class B limits Serial RS 232 Interface Requirements The required cable must have a nine pin D type male connector on one end which is plugged into the mating serial port located on the...

Page 23: ...t be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible 6 1 83m recommended Do not tightly bundle the data cables with power cords Do not tie the data cables to power wire conduits N...

Page 24: ...indows NT Through this driver you may run any popular software applications e g MS Word and print out the contents by this label printer as long as they are for Windows Before installation 1 Check the contents of the driver to ensure it is complete 2 Make a backup copy of this driver 3 Read the README TXT file for installation guide and change notices ...

Page 25: ...Browse button 6 Select the proper directory for installation WIN95 WIN98 WIN2000 NT4 0 7 The driver name Label Dr 200 or Label Dr 300 will appear in the List of Printers click Next 8 Select the communication port for the label printer For parallel port select LPT1 LPT2 or LPT3 for serial port select COM1 or COM2 9 After the related files have been copied to your system theinstallation is complete ...

Page 26: ...pplication software like ArgoBar LabelView or CodeSoft the Label Dr 200 orLabel Dr 300 driver should be activated and set as the current printer driver ArgoBar File New Select Printer Label Dr on LPT1 OK LabelView File Select Printer Label Dr on LPT1 OK CodeSoft File Printer Windows Label Dr on LPT1 OK LabelMatrix File Printer Setup Label Dr on LPT1 OK ...

Page 27: ...the paper size Orientation Set portrait or landscape according to the print direction Paper source Media type T T stands for thermal transfer ribbon mode and D T for direct thermal mode without ribbon Media choice Darkness Set the heat value or darkness from this field The darkness value ranges from 0 to 15 Copies This function designates the number of printed copies of each page More option Acces...

Page 28: ...orts Properties menu click Details select the IO port click OK Paper size Orientation Paper source Media type Media choice Darkness Copies Properties menu click Paper click each item to select desired parameter click OK For Win 98 ...

Page 29: ...hnik GmbH 29 Output bin Accessory setting Properties menu click Paper click more option select Enable without cutter peeler click OK Print quality Speed Properties menu click Device Options select parameters click OK ...

Page 30: ...30 cab Produkttechnik GmbH Create a new size Properties menu click Paper select Custom User Define size set up a new size click OK ...

Page 31: ...1 Ports Properties menu click Ports select the IO port click OK Paper source Media type Back to Printers menu right click to get pop up menu select Printing Reference click Paper Quality select media type click OK For Win 2000 ...

Page 32: ...e menu click Layout select Portrait or Landscape click OK Paper size Copies Media choice Accessory setting Paper Output Speed Print quality Darkness Printing Reference menu click Layout click Advanced button click each item to select the parameters click OK ...

Page 33: ...H 33 Create a new size Printer menu right click to get popup menu select Server Properties enter a form name for the new form in Form description for reset the paper size in the specific squares of the Measurements click OK ...

Page 34: ...select the IO port click OK Paper size Orientation Paper source Media type Copies Media choice Accessory setting Printers menu r ight click to get pop up menu select Document Defaults click Advanced button click each item to select desired parameter For Win NT4 0 ...

Page 35: ...GmbH 35 Paper Output Speed Print quality Darkness Default Document menu click Advanced click each item to select desired parameter click OK Create a new size Please refer to the procedure of create a new size on Win 2000 ...

Page 36: ...hen the printer is in abnormal condition the POWER LED will keep blinking The printing work and the communication between the host and printer will stop To understand the problem please check both LEDs first A Power and Ready LEDs blink at the same tempo ...

Page 37: ...cab Produkttechnik GmbH 37 B Power and Ready LEDs blink alternately C Only the Power LED blinks ...

Page 38: ...power cord is connected the power switch is at position I and the power LED has still not illuminated check the fuse inside the power adapter case The data has been sent but there is no output from the printer Check the active printer driver if Label Dr for your Windowssystem and the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refe...

Page 39: ...Darkness heat temperature Slow down the print speed Refer to the next chapter and clean the related spare parts Recovery To continue your print jobs after the abnormal conditions have been corrected simply press the panel button or restart the printer Make sure that the LED is not blinking and remember to resend your files ...

Page 40: ...g for Your Printer Clean the following areas of the printer after 8 rolls of label stocks have been used In each case use a cotton bud dampened with alcohol Do not soak the cotton bud excessively Note Always switch off the power before cleaning Cleaning Thermal Print Head Thermal paper stock and ribbon will release debris on the print head and degrade printing quality Clean the print head with met...

Page 41: ...paper or vinyl vinyl visible light and infrared scannable label tag stock butt cut or die cut with various adhesives II All above media plus thermal transfer paper or vinyl labels and tags butt cut or die cut with various adhesives Max label roll diameter 4 3 in 109mm outside diameter 1 in 25 mm inside diameter Label indexing Black stripe and gap Ribbon types Wax Wax Resin and Resin Ribbon size OD...

Page 42: ...ttechnik GmbH Weight 1 7 kg 3 74 lbs Electrical FCC class B 19Vac Or DC24V min 2 5A 50 60Hz CE UL and CUL approved Operating temperature 40 F 100 F 4 C 38 C Storage temperature 40 F 140 F 4 C 60 C Humidity 15 85 RH ...

Page 43: ...mmunicate with your printer General fonts 7 alpha numeric fonts OCR A and OCR B ASD Smooth fonts 6 8 10 12 14 and 18 points Courier fonts 8 symbol set PC PC A PC B EAMA 94 Roman8 Legal Greek and Russian Soft fonts Downloadable PCL fonts Bar code types Code 39 Code 93 Code 128 subset A B C Codabar Interleave 2 of 5 UPC A E 2 and 5add on EAN 8 13 UCC EAN 128 Postnet Plessey HBIC Telepen and FIM Maxi...

Page 44: ...tion with host 3 Interface Specifications Serial The RS232 connector on the printer side is a female DB 9 Note Pin 9 is reserved for KDU keyboard device unit therefore do not connect these pins if you are using a general host like a PC ...

Page 45: ...cab Produkttechnik GmbH 45 Alternatively you can just connect the 3 wires in the following way ...

Page 46: ... be problem free Baud rate 2400 4800 9600 19200 and 38400 programmable by command Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an application with the bundled printer driver under Windows and use the serial port you should check the above parameters and set the flow control to Xon Xoff or...

Page 47: ...uto Polling Both the serial port and parallel port of this printer can be activated at the same time i e the printer can simultaneously communicate with two PC via different port However as no port contention is made for this printer If both PC transmit data at the same time to this printer the data may become damaged in the receiving buffer ...

Page 48: ...48 cab Produkttechnik GmbH ASCII TABLE ...

Page 49: ...r cable Top Cover 3 Take off the top cover of the printer 4 The peeler sensor cable has a sensor board at one end and a connector at the other end 5 Mount the two little holes of the sensor board on the two spines at left upper corner inside the top cover keeping the cable at the left 6 Route the peeler sensor cable through the guides along the left side of the top cover 7 Fix the sensor cable and...

Page 50: ...iddle Cover 8 Release the two screws at the bottom of the base housing 9 Remove the middle cover 10 Take off the H Cover 11 Tape the direction label on the top of the H cover with the arrow sign heading toward the opposite of you ...

Page 51: ...ght bracket in order To smooth this procedure better hold the white roller with one hand 16 Secure the attached screw at right bracket of the chassis to fix the shaft 17 Hook the dispenser bar on the brackets of the chassis positioning it above the white roller Ensure that the dispenser bar is paralleled with the black platen roller and it s long thinner end is at the left 18 Secure back the screw...

Page 52: ... middle cover 20 Insert the sensor connector into its receptacle on the main logic board of the base housing 21 Click the middle cover back to the base housing First click in the front part then the rear 22 Secure the two screws at the bottom of the base housing ...

Page 53: ...cab Produkttechnik GmbH 53 Appendix II Installing the Cutter 1 Turn off the printer power unplug the power cable and Centronics Serial cable 2 Remove the top cover 3 Remove two screws at base housing ...

Page 54: ...54 cab Produkttechnik GmbH 4 Remove the whole print head assembly by releasing 4 screws at its feet ...

Page 55: ...ecure four attached screws for the cutter 7 Plug the cutter s connector into the PCB s header connector JP13 8 Reinstate the print head assembly by securing back the 4 screws 9 Click back the middle cover 10 Secure two screws back at base housing 11 Click back the top cover ...

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