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15. Service
The device does not require any routine servicing.
If you notice any unexplained changes in the performance of the device, if
it is making unusual or harsh sounds, if it has been dropped or mishandled, if
the enclosure is broken, or if water has entered the enclosure, you must
discontinue use and contact your home healthcare provider.
If the device malfunctions, contact your home healthcare provider
immediately. Never attempt to open the enclosure of the device. Repairs and
adjustments must only be performed by service personnel that have been
authorized by BEYOND Medical. Unauthorized service could cause injury,
invalidate the warranty, and/or result in costly damage.
If necessary, contact your local authorized dealer or BEYOND Medical for
technical support and documents.
16. Technical Support
Please contact BEYOND Medical directly if you need the circuit diagram of the
device or the list of components for certain purposes (such as, maintenance or
connection to other equipment). BEYOND Medical will provide the circuit diagram
and/or other technical documents in whole or in part according to your needs.
17. Disposal
When the device reaches the end of its service life, please dispose of the device and its
packaging in accordance with local laws and regulations.
18. Warranty
From the date of purchase, the manufacturer provides a one-year limited warranty for
the host unit and a 3-month limited warranty for the tubing, mask and humidifier.
This limited warranty is only available to the initial consumer. It is not transferable.
For one year (or 3-month) from the original date of purchase, BEYOND Medical will
repair or replace any parts of this appliance that prove to be defective in materials or
workmanship when such appliance is installed, used and maintained in accordance
with the provided instructions.
Exclusions
This warranty does not cover:
1.
Product with original serial numbers that have been removed,
altered or cannot be readily determined;
2.
Any damage caused as a result of improper use, abuse, excessive
usage, modification or alteration of the device;
3.
Repairs carried out by any service organization that has not been
expressly authorized by BEYOND Medical to perform such repairs;
4.
Any damage or contamination due to cigarette, pipe, cigar or other
smoke;
5.
Any damage caused by exposure to ozone, activated oxygen or
other gases;
6.
Any damage or contamination due to insect infestation; and
7.
Any damages caused by external causes such as accidents, fires, or
acts of God.
