Bush CTV401, Instruction Manual, Page: 50 / 56

Product support
Help is always at hand
Product support
50
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
Troubleshooting
The TV does not respond when pressing any buttons.
• The TV may freeze up during use. Disconnect the mains cable from the mains socket for a few minutes. Re-
connect the mains cable and try to operate as usual.
The TV cannot be switched on.
• Check the TV is connected to the mains supply.
• Make sure all connected AV devices are switched off before switching on your TV.
The remote control does not work.
• Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure
that you are pointing the remote control directly at the TV.
• Ensure that the batteries are installed correctly with the polarity (+ to + and - to -).
• Install new batteries.
Power is suddenly turned off.
• Check the power of the TV. The mains supply may be interrupted.
• Check if the sleep timer is set.
• Check whether the auto standby has activated.
Video problems
No picture or sound.
• Check whether the TV is switched on.
• Try another channel. The problem may be caused by the broadcaster.
Picture appears slowly after switching on.
• This is normal. The image is muted during the TV start-up process. Please contact your technical assistance if
the picture has not appeared after 5 minutes.
None or poor colour/ Poor picture.
• Adjust the settings in the PICTURE menu.
• Try another channel. The problem may be caused by the broadcaster.
Horizontal / Vertical bar or picture shaking.
• Check for local interference such as an electrical appliance or power tool.