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User instructions
Troubleshooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below .
If the problem persists, contact the retailer if the machine is still under guarantee .
Customer
helpline: 0870 600 3030
Problem
Reason(s)
Solution(s)
No Power
• Power cable not connected to
wall socket
• Power socket is not switched on
• Make sure the plug is connected
• Switch the power on
No Sound CD/RADIO
No Sound from LINE IN/BT
input
• Volume is too low
• LINE IN/BT source volume is too
low
• Increase the volume
• Increase the output volume of the
LINE IN/BT source .
Sound is distorted
Sound is distorted from LINE
IN input
• Volume is too high
• LINE IN source volume is too high
• Reduce the volume
• Reduce the output volume of the LINE
IN source .
Unable to Play CD
• No disc in the tray
• Disc not loaded properly
• Disc is dirty
• Insert a compatible disc
• Check the disc loaded
• Clean the disc
Static/Burbling Sound (radio)
• Poor reception
• Re-locate the antenna
Unit switches off after 20
minutes of inactivity
• Auto standby mode in operation
• This unit is designed to enter
STANDBY mode automatically after
20 MINUTES of inactivity . Press the
STANDBY button to wake the unit .
No USB playback
• No compatible files present
• USB device is formatted
incorrectly
• USB device damaged
• Add compatible files (MP3 only)
• Format the device in FAT16 /32 format
only
• Replace the USB device
Bluetooth sound is
interrupted or distorted
• The unit is near to a device that
generates electromagnetic
radiation .
• Obstacle(s) between the unit
and the Bluetooth audio source
device?
• Relocate the unit away from the
electromagnetic radiation source .
• Remove obsticles .
Remote control not working
• The battery is exhausted
• An object is blocking the path to
the IR sensor
• Batteries fitted incorrectly
• Replace the battery (pg 5)
• Remove the object
• Re-fit the batteries correctly (pg 5)
Disposal information
WEEE marking “Information for the consumer”
Disposal of your old product
Your product is
designed and manufactured with high quality
materials and components, which can be
recycled and reused . When this crossed out wheeled bin
symbol is attached to a product it means the product is
covered by the European Directive 2002/96/EC .
Please make yourself aware of the local collection
system for electrical and electronic products . Please act
according to your local rules and do not dispose of your
old products with your normal household waste . The
correct disposal of your old product will help prevent
potential negative consequences for the environment
and human health .
