13
Customer Helpline
0845 600 4632
Trouble Shooting
Basic troubleshooting before contacting service
Problem
Problem
Possible Cause
Possible Cause
Solution
- Oven does not turn on.
- Hot plate does not heat up.
- Power is turned off.
- Ensure the electrical connections
are operational an that the
switches are set to open/on
positions.
No heat or oven does not warm
up.
- Oven temperature control is
incorrectly set.
- Oven door has been left open.
- Check oven temperature control
is set correctly.
- Ensure oven door is closed and
avoid opening frequently during
cooking.
Oven light dose not operate.
- Lamp has failed
- Electrical supply is disconnected
or switched off.
- Replace lamp according to
instructions on page 12.
- Ensure electrical supply is turned
on at wall socket outlet.
Cooking is uneven within the oven. - Oven shelves are incorrectly
positioned.
- Position shelves towards the top
or bottom of the oven following
cooking guidelines. The top of
the oven will be hotter than the
bottom.
IMPORTANT!
If problems persist
call an authorised installation
engineer or the customer helpline
0845 600 4632.
