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PlusConnect

™ GatesAir

 Sigma Installation and Operation Manual   

 

 

 

             5 

 

 

Setting the Password

 

Changing your password is strongly recommended. The PlusConnect password is used to access the Telnet 

configuration menu. To change the password, use option #10: Set Password, then #99 to save the modified 
password. 

The password cannot be set to “password”.

 

 
Uploading New Firmware

 

To upload new firmware to the PlusConnect, use option #12: Update Firmware. When prompted to start the 

firmw

are upload, enter “Y” for yes. The system will respond with the following

 message:

 

 

Download and install the Burk Firmware Loader (If not already installed)

 

1.

 

If the Burk Firmware Loader is already installed on your computer, proceed to 

Download the  

PlusConnect GatesAir Sigma Firmware.

 

NOTE: By default, only members of the Administrators group on a computer can install new software. If you do 
not have the rights to complete all steps of this process, please contact your system administrator. 

2.

 

Go to www.burk.com/downloads, select the ARC Plus tab, then scroll down to the PlusConnect 

section. 

3.

 

Download and install the Burk Firmware Loader. 

Download the PlusConnect GatesAir sigma firmware 

4.

 

Go to www.burk.com/downloads and select the ARC Plus tab, then scroll down to the PlusConnect 

section. 

5.

 

Download and save the PlusConnect GatesAir Sigma firmware file. 

Allow Burk Firmware loader through Windows Firewall  

6.

 

 Click 

Start   >Control Panel

 and select 

Windows Firewall

 

7.

 

Select 

Allow a Program or feature through Windows firewall

 

8.

 

Select 

Allow another program

  

NOTE: If the 

Allow another program

 button is un-selectable, click the 

Change Settings

 button first to unlock 

this. 

9.

 

Now click browse and search for the file C:\Program Files(x86)\Burk Technology\Burk Firmware 

Loader. 

10.

 

Select 

BurkFirmwareLoader

 and click 

Open

 and then click 

Add

 

Run Burk Firmware Loader 

11.

 

Click 

Start >All Programs>Burk Technology>Burk Firmware Loader

 and launch the program. 

The dialog below will open. 

Summary of Contents for PlusConnect GatesAir Sigma

Page 1: ...Installation and Operation Manual REV D PlusConnect GatesAir Sigma Installation and Operation Manual ...

Page 2: ...Panel Indicators 2 HardwareConfiguration 3 Installation 5 Software Configuration 6 Setting up Labels Limits and Alarms 8 Creating a PlusConnect Custom View inAutoPilot 9 Operation 10 Troubleshooting 11 Getting Help 11 Warranty 11 Copyright 2015 2021 Burk Technology Inc ...

Page 3: ...he PlusConnect is part of the Plus X family of Ethernet I O products designed for the ARC Plus Important The PlusConnect operates in conjunction with an ARC Plus system Be sure to complete configuration of the ARC Plus before adding the PlusConnect to the system Compatibility TransmitterCompatibility Model Compatibility PlusConnect GatesAir Sigma All GatesAir Sigma transmitter models Transmitter m...

Page 4: ...rrent Updates are available at www burk com Unpacking The PlusConnect ships with thefollowing PlusConnect unit AC Power cord 10 Shielded CAT5 cable 10 DB9F to DB9F serial cable Front Panel Indicators Indicator State Description Power LED On Power is on Power LED Off Power is off Link LED On ARC Plus to PlusConnect connection isgood Link LED Off ARC Plus to PlusConnect connection isdown Front panel...

Page 5: ... Config button on the rear panel of the PlusConnect unit Holdthe button in until the Power LED begins to blink The Power LED will stop blinking when the unit has completed restoring default settings 5 Enable Telnet on your Windows 7 or Windows 8 computer if not already enabled using the following steps Click Start Control Panel Click Programs and Features Click Turn Windows features on or off In t...

Page 6: ...2 IP Address The IP address you want to assign to the PlusConnectunit 3 Subnet The subnet mask for your LAN 4 Gateway The gateway for your LAN 7 ARC Plus IPAddress The IP address of your ARC Plusunit 8 Plus XPort The Plus X port number configured on your ARC Plus typically 45000 9 Set Unit Name The PlusConnect unit name Once the settings have been saved the PlusConnect can be connected to the targ...

Page 7: ...s to complete all steps of this process please contact your system administrator 2 Go to www burk com downloads select the ARC Plus tab then scroll down to the PlusConnect section 3 Download and install the Burk Firmware Loader Download the PlusConnect GatesAir sigma firmware 4 Go to www burk com downloads and select the ARC Plus tab then scroll down to the PlusConnect section 5 Download and save ...

Page 8: ... J7 also called HP1 and HP2 on the Sigma Transmitter To ensure that your transmitter is configured to interface with the PlusConnect you should first verify the following Sigma CD Transmitter software and firmware revisions GUI Program Software for Windows GUI Version 5 0 0 or higher Main Controller Firmware Version 3 0 or higher Amplifier Interface Board Firmware Version 1 11 or higher IPA Module...

Page 9: ...nnect select System I O board switches S4 and S5 as shown in the image below from the GatesAir software instruction guide Both S4 and S5 dipswitches should only have positions 3 and 4 ON Now apply power to the PlusConnect unit and wait for the green Power LED to illuminate DIP Switch Settings for Direct Computer Connection ...

Page 10: ...usConnect must be added to the ARC Plus site 1 Open AutoLoad Plus and connect to the ARC Plus site to which you are adding the PlusConnect 2 Select that site from the Navigator pane on the left side of the window 3 From the Edit menu select Plus X Devices to open the list of currently configured Plus X Devices 4 Click Add to add the PlusConnect to the site This opens the Plus X Device dialog 5 For...

Page 11: ...tes are available for use with the GatesAir Sigma These custom view templates are optimized for Sigma transmitters with one two or three power amplifier cabinets The names of these specialized custom view templates are PlusConnect GatesAir Sigma 1PA PlusConnect GatesAir Sigma 2PA and PlusConnect GatesAir Sigma 3PA respectively Important PlusConnect channels take the place of normal I O channels If...

Page 12: ...nd will be accessible via the ESI or RSI Setting up Labels Limits and Alarms Labels limits and alarms for PlusConnect parameters are set up in AutoLoad Plus The process isthe same as for limits and alarms of other ARC Plus channels Refer to the ARC Plus manualfor information on channel configuration Important Because operation preferences vary so widely no alarms are pre configured within the Plus...

Page 13: ...t AutoPilot and select the site and the ARC Plus unit you are using If the site has not been created in AutoPilot see Adding Sites in the AutoPilot Instruction Manual available at www burk com downloads 2 Select File Connect A progress dialog will be displayed while the connection to the ARC Plus is being established 3 Open the Custom View Editor by selecting File New Custom View 4 When the Custom...

Page 14: ...els 11 Save the Custom View using the Save icon in the toolbar 12 Close the editor You may then select the Custom View for display inAutoPilot For additional information on creating and editing AutoPilot Custom Views see Creating Custom Views in the AutoPilot Instruction Manual Operation Once the PlusConnect parameters are mapped to ARC Plus channels using AutoLoad Plus accessing the transmitter p...

Page 15: ...repaired or replaced at the option of Burk Technology and returned freight prepaid to the customer Damage due to abuse or improper operation or installation of the equipment or caused by fire or flood or harsh environment is not to be covered by this warranty Damage in shipping is not the responsibility of Burk Technology A return authorization must be obtained before returning any equipment Mater...

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