www.bullard.com
Free-Air® Pumps
User Manual
11
Pump W
arr
anty/ Return A
uthorization
Return Policy
EDP30 and EDP50 model Free-Air Pumps are built to the unique
customer specifications at the time of order and therefore are not re-
turnable for credit. Please keep this in mind when placing your order
for one of these products, paying particular attention to the requested
motor size and electrical requirements, along with your respirator air
supply hose fitting compatibility.
Pump Warranty
FREE-AIR PUMP ONE YEAR lIMITED WARRANTY
Bullard warrants to the original purchaser that the Free-Air Pump
will be free of defects in material and workmanship under normal use
and service for a period of one (1) year from the date of purchase.
Bullard’s obligation under this warranty is limited to repairing or
replacing, at its option, articles that are returned within the warranty
period and that are, after examination, shown to Bullard’s satisfaction
to be defective, subject to the following limitations.
a) Free-Air Pump must be returned to the Bullard factory with ship-
ping charges prepaid.
b) Free-Air Pump must not be altered from its original factory configuration.
c) Free-Air Pump must not have been misused, subjected to negligent
use, or damaged in transport
d) The date of purchase is within the one year warranty period. (A
copy of the purchaser’s original invoice showing the date of pur-
chase is required to validate warranty coverage)
In no event shall Bullard be responsible for damages for loss of use
or other indirect, incidental, consequential or special costs, expenses
or damages incurred by the purchaser, notwithstanding that Bullard
has been advised of the possibility of such damages.
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF
PURCHASE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied
warranty lasts, so the above limitations or exclusion may not apply to
you. This warranty gives you specific legal rights and you may have
other rights which vary from state to state.
TO RETURN GOODS: Written permission must be obtained before
returning any material for any reason. Material returned for credit
will be subjected to factory inspection. In warranty product of current
design will be subjected to a rehandling charge less freight originally
allowed. All material must be shipped with transportation charges
prepaid. Bullard will issue a Return Material Authorization number and
shipping label which must be affixed to all returns to facilitate handling
and reduce risk of loss. Products which are obsolete or made to special
order are not returnable. Warranty information can be obtained from
and defective articles should be sent and, shipping charges prepaid to:
Bullard
1898 Safety Way
Cynthiana, KY 41031-9303
Toll-free: 877-BULLARD (285-5273)
Phone: 859-234-6616
Web: www.bullard.com
Email: [email protected]
Return Authorization
IMPORTANT: THE FOllOWING STEPS MUST BE COMPlETED
BEFORE BUllARD WIll ACCEPT ANY RETURNED GOODS.
PlEASE READ CAREFUllY.
Follow the steps outlined below to return goods to Bullard for repair
or replacement under warranty or for paid repairs:
1. Contact Bullard Customer Service by telephone or email at:
Bullard
1898 Safety Way
Cynthiana, KY 41031-9303
Toll-free: 877-BULLARD (285-5273)
Phone: 859-234-6616
Web: www.bullard.com
Email: [email protected]
In your correspondence or conversation with Customer Service, de-
scribe the problem as completely as possible. For your convenience,
your Customer Service Representative will try to help you correct the
problem over the phone.
2. Verify with Customer Service that the product should
be returned to Bullard. Customer Service will provide
you with written permission and a return authorization
number as well as the labels you will need to return the
product.
3. Before returning the product, decontaminate and clean
it to remove any hazardous materials which may have
settled on the product during use. Laws and/or regula-
tions prohibit the shipment of hazardous or contaminated
materials. Products suspected to be contaminated will be
professionally discarded at the customer’s expense.
4. Ship returned products, including those under warranty,
with all transportation charges pre-paid. Bullard cannot
accept returned goods on a freight collect basis.
5. Returned products will be inspected upon return to the
Bullard facility. Your Customer Service Representative
will call you with a quote for required repair work which
is not covered by warranty. If the cost of repairs exceeds
stated quote by more that 20%, Customer Service will call
you for authorization to complete repairs. After repairs
are completed and the goods have been returned to you,
Bullard will invoice you for work performed.
