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Buick 2014 Encore Car, Owner'S Manual

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Black plate (22,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

6014813) - 2014 - crc - 10/22/13

10-22

Vehicle Care

.

To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.

.

To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.

Contact your dealer if service is
required.

Wiper Blade Replacement

Windshield wiper blades should be
inspected for wear and cracking.
See

Maintenance Schedule on

page 11-2

.

Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see

Maintenance

Replacement Parts on page 11-12

.

{

Caution

Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
your warranty. Do not allow the
wiper arm to touch the windshield.

Front Wiper Blade
Replacement

To replace the front wiper blades:

1. Lift the wiper arm from the

windshield until no further
movement is possible.

2. Press the release button on the

top side of the wiper and pull the
wiper blade out of the end of the
wiper arm.

3. Install the wiper blade connector

by sliding into the end of the
wiper arm until the button on the
wiper blade clicks into place with
the wiper arm.

4. Place the wiper arm with the

wiper blade in place back on the
windshield.

Summary of Contents for 2014 Encore Car

Page 1: ...age Features 4 3 Roof Rack System 4 5 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 7 Information Displays 5 21 Vehicle Messages 5 24 Vehicle Personalization 5 29 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 5 Lighting Features 6 6 Infotainment System 7 1 Introduction 7 1 Climate Controls 8 1 Climate Control Systems 8 1 Air Vents 8 6 Maintenance 8 6 Dri...

Page 2: ... Information 11 1 Maintenance Schedule 11 2 Special Application Services 11 8 Additional Maintenance and Care 11 8 Recommended Fluids Lubricants and Parts 11 11 Maintenance Records 11 13 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 1 Reporting Safety Defects 13 12 Vehicle Data Recording and Privacy 13 13 OnStar 14 1 OnStar Over...

Page 3: ...ehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for Buick Motor Division wherever it appears in this manual Keep this manual in the vehicle for quick reference Canadian Vehicle Owners Propriétaires Canadiens A French language manual can be obtained from your dealer at www helminc com or from On peut...

Page 4: ...Text marked Warning provides information on risk of accident or injury Disregarding this information may lead to injury Caution Text marked Caution provides information that may indicate a hazard that could result in injury or death It could also result in possible damage to the vehicle A circle with a slash through it is a safety symbol which means Do Not Do not do this or Do not let this happen ...

Page 5: ...rbag Readiness Light Air Conditioning Antilock Brake System ABS Audio Steering Wheel Controls or OnStar if equipped Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High Low Beam Changer j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure Power Remote Vehicle Start Safety Belt Reminde...

Page 6: ...Black plate 6 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 vi Introduction 2 NOTES ...

Page 7: ...nt 1 10 Steering Wheel Adjustment 1 10 Interior Lighting 1 11 Exterior Lighting 1 12 Windshield Wiper Washer 1 12 Climate Controls 1 13 Transmission 1 14 Vehicle Features Steering Wheel Controls 1 15 Cruise Control 1 15 Infotainment System 1 16 Driver Information Center DIC 1 16 Forward Collision Alert FCA System 1 16 Lane Departure Warning LDW 1 16 Side Blind Zone Alert SBZA 1 16 Rear Vision Came...

Page 8: ...Black plate 2 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 1 2 In Brief Instrument Panel ...

Page 9: ... page 4 1 11 Exterior Lamp Controls on page 6 1 Instrument Panel Illumination Control on page 6 5 Front Fog Lamps on page 6 4 12 Hood Release See Hood on page 10 4 13 Data Link Connector DLC Out of View See Malfunction Indicator Lamp on page 5 13 14 Instrument Panel Storage on page 4 1 15 Cruise Control on page 9 30 Forward Collision Alert FCA System on page 9 32 If Equipped 16 Steering Wheel Adju...

Page 10: ...ver door all doors or if equipped the locking fuel door Hazard warning flashers will flash Q Press to lock the driver door all doors or if equipped the locking fuel door Lock and unlock feedback can be personalized See Vehicle Personalization on page 5 29 7 If equipped press and hold briefly to initiate vehicle locator Press and hold for at least three seconds to sound the panic alarm Press again ...

Page 11: ...king lamps turn off Turn on the hazard warning flashers Turn the vehicle on and then off See Remote Vehicle Start on page 2 5 Door Locks To lock or unlock a door manually From the inside to lock the door use the lock knob on the top of the door panel From the outside turn the key toward the front or rear of the vehicle or press K or Q on the Remote Keyless Entry RKE transmitter Power Door Locks K ...

Page 12: ...n the front edge of the switch to raise it See Power Windows on page 2 16 The switches work when the vehicle is in ON RUN or ACC ACCESSORY or when Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 19 Seat Adjustment Manual Seats To adjust a manual seat 1 Pull the handle at the front of the seat 2 Slide the seat to the desired position and release the handle 3 Try to...

Page 13: ...ontrol up or down See Power Seat Adjustment on page 3 4 Lumbar Adjustment If available press the front or rear of the switch to increase or decrease lumbar support Release the switch when the desired level of support is reached See Lumbar Adjustment on page 3 4 Reclining Seatbacks Manual Seat Shown Power Seat Similar To recline the seatback 1 Lift the lever If necessary move the safety belt out of...

Page 14: ...side mirror positions These manually stored positions are referred to as Button Memory positions The vehicle will also automatically save driver seat and outside mirror positions to the current driver Remote Keyless Entry RKE transmitter when the ignition is placed in OFF These automatically stored positions are referred to as RKE Memory positions See Memory Seats on page 3 6 and Vehicle Personali...

Page 15: ...cline angle as little as necessary while keeping the seat and the head restraint height in the proper position See Head Restraints on page 3 2 and Seat Adjustment on page 3 3 Safety Belts Refer to the following sections for important information on how to use safety belts properly Safety Belts on page 3 14 How to Wear Safety Belts Properly on page 3 16 Lap Shoulder Belt on page 3 17 Lower Anchors ...

Page 16: ...nterior Mirror Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle Manual Rearview Mirror If equipped with a manual rearview mirror push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind See Manual Rearview Mirror on page 2 15 Automatic Dimming Rearview Mirror If equipped with an automatic dimmi...

Page 17: ...d console Press to turn the lamps off even when a door is open H When the button is returned to the middle position the lamps turn on automatically when a door is opened Press to turn on the dome lamps The rear dome lamp controls are in the headliner above the rear seats 9 Press to turn the lamps off even when a door is open H When the button is returned to the middle position the lamps turn on au...

Page 18: ...mps license plate lamps sidemarker lamps and instrument panel lights Turns on the parking lamps taillamps license plate lamps sidemarker lamps and instrument panel lights 5 Turns on the headlamps parking lamps taillamps license plate lamps sidemarker lamps and instrument panel lights A warning chime sounds if the driver door is opened when the ignition switch is off and the headlamps are on For ve...

Page 19: ...or several wipes hold the wiper lever down b Pull the windshield wiper lever toward you to spray windshield washer fluid and activate the wipers See Windshield Wiper Washer on page 5 2 andRear Window Wiper Washer on page 5 4 Climate Controls The heating cooling defrosting and ventilation for the vehicle can be controlled with these systems Climate Control System 1 Temperature Control 2 Air Deliver...

Page 20: ...mperature Controls 3 Air Delivery Modes 4 Heated Steering Wheel If Equipped 5 Recirculation 6 Air Conditioning 7 Fan Controls 8 Rear Window Defogger 9 Defrost 10 AUTO Automatic Operation See Dual Automatic Climate Control System on page 8 3 If Equipped Transmission Driver Shift Control DSC DSC allows you to shift an automatic transmission similar to a manual transmission To use the DSC feature 1 M...

Page 21: ... infotainment manual Cruise Control 1 Press the upper or lower portion of the button to turn the cruise control system on or off An indicator light will turn on or off in the instrument cluster RES Move the thumbwheel up briefly to make the vehicle resume to a previously set speed or hold upwards to accelerate If cruise control is already active use to increase vehicle speed SET Move the thumbwhee...

Page 22: ...ert FCA System If equipped FCA is intended to help avoid or reduce the harm caused by front end crashes FCA provides a green indicator when a vehicle is detected directly ahead It provides a visual alert and beeps when approaching a vehicle directly ahead too quickly See Forward Collision Alert FCA System on page 9 32 Lane Departure Warning LDW If equipped LDW is intended to help avoid unintention...

Page 23: ...mph UFRPA uses audio beeps to provide distance and system information Keep the sensors on the vehicle s front and rear bumpers clean to ensure proper operation See Ultrasonic Parking Assist on page 9 34 for more information Power Outlets The accessory power outlet can be used to plug in electrical equipment such as a cell phone or MP3 player There is one accessory power outlet on the center stack ...

Page 24: ...m assists with directional control of the vehicle in difficult driving conditions The system is on when the vehicle is started To turn off traction control press and release g on the center stack i illuminates in the instrument cluster Press and release g again to turn traction control back on To turn off both Traction Control and StabiliTrak press and hold g until g and i illuminate in the instru...

Page 25: ...splays the CHANGE ENGINE OIL SOON DIC message when it is necessary to change the engine oil and filter Remember the oil life display must be reset after each oil change It will not reset itself Also be careful not to reset the oil life display accidentally at any time other than when the oil has just been changed It cannot be reset accurately until the next oil change Resetting the Oil Life System...

Page 26: ...e more slowly when conditions require Keep vehicle tires properly inflated Combine several trips into a single trip Replace the vehicle s tires with the same TPC Spec number molded into the tire s sidewall near the size Follow recommended scheduled maintenance Roadside Assistance Program U S 1 800 252 1112 TTY Users U S Only 1 888 889 2438 Canada 1 800 268 6800 New Buick owners are automatically e...

Page 27: ...x Mirrors 2 13 Power Mirrors 2 13 Folding Mirrors 2 13 Heated Mirrors 2 13 Blind Spot Mirrors 2 13 Reverse Tilt Mirrors 2 15 Interior Mirrors Interior Rearview Mirrors 2 15 Manual Rearview Mirror 2 15 Automatic Dimming Rearview Mirror 2 15 Windows Windows 2 16 Power Windows 2 16 Sun Visors 2 18 Roof Sunroof 2 18 Keys and Locks Keys Warning Leaving children in a vehicle with the ignition key is dan...

Page 28: ...e vehicle If it becomes difficult to turn the key in the ignition inspect the key blade for debris Periodically clean with a brush or pick See your dealer if a new key is needed If locked out of the vehicle see Roadside Assistance Program on page 13 5 With an active OnStar subscription an OnStar Advisor may remotely unlock the vehicle See OnStar Overview on page 14 1 Remote Keyless Entry RKE Syste...

Page 29: ...gh vehicle personalization all doors will lock and then the driver door will unlock See Remote Lock Unlock Start under Vehicle Personalization on page 5 29 Pressing Q may also arm the theft deterrent system See Vehicle Alarm System on page 2 11 K Unlock Press to unlock the driver door all doors or if equipped the locking fuel door See Remote Lock Unlock Start under Vehicle Personalization on page ...

Page 30: ...e original already programmed key in the ignition and turn to the key to the ON RUN position 2 Turn the key to LOCK OFF and remove the key 3 Insert the new key to be programmed and turn it to the ON RUN position within five seconds The security light will turn off once the key has been programmed 4 Repeat Steps 1 3 if additional keys are to be programmed If a key is lost or damaged see your dealer...

Page 31: ... battery by pushing on the battery and sliding it toward the key blade 3 Insert the new battery positive side facing up Push the battery down until it is held in place Replace with a CR2032 or equivalent battery 4 Snap the battery cover back on to the transmitter Remote Vehicle Start The vehicle may have this feature that allows you to start the engine from outside the vehicle Remote Vehicle Start...

Page 32: ...e before driving Extending Engine Run Time For a 10 minute extension repeat Steps 1 3 while the engine is still running The remote start can be extended once When the remote start is extended the second 10 minutes will start immediately For example if the engine has been running for five minutes and 10 minutes are added the engine will run for a total of 15 minutes A maximum of two remote starts o...

Page 33: ...er the vehicle is driven Continued Warning Continued Young children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle Locking the doors can help prevent t...

Page 34: ...m opening the rear doors from inside the vehicle Manual Safety Locks If equipped the safety lock is located on the inside edge of the rear doors To use the safety lock 1 Insert the key into the safety lock slot and turn it so the slot is in the horizontal position 2 Close the door 3 Do the same for the other rear door To open a rear door when the safety lock is on 1 Unlock the door by lifting the ...

Page 35: ...he safety lock is activated that door will remain locked and the indicator light may flash Release the handle then deactivate the safety locks to allow the door to open from the inside Doors Liftgate Warning Exhaust gases can enter the vehicle if it is driven with the liftgate hatch trunk open or with any objects that pass through the seal between the body and the hatch trunk or liftgate Engine ex...

Page 36: ...tion about carbon monoxide see Engine Exhaust on page 9 22 Caution To avoid damage to the liftgate or liftgate glass make sure the area above and behind the liftgate is clear before opening it To lock or unlock the liftgate from inside press Q or K on the power door locks See Power Door Locks on page 2 7 To lock or unlock the liftgate from outside press Q or K on the RKE transmitter See Remote Key...

Page 37: ... will begin to slowly flash to show that the alarm is operating If any door or the hood is opened without first unlocking with the transmitter the turn signals will flash and the horn will sound for about 30 seconds The alarm system will then re arm to monitor for the next unauthorized event The theft deterrent alarm system will not activate if the doors are locked with the key Disarming the Syste...

Page 38: ...matically disarms the system Only an authorized key starts the vehicle The vehicle may not start if the key is damaged The security light in the instrument cluster comes on if there is a problem with arming or disarming the theft deterrent system When trying to start the vehicle the security light comes on briefly when the ignition is turned on If the engine does not start and the security light s...

Page 39: ...n the selector switch to L Left or R Right to choose the driver or passenger mirror 2 Move the control to adjust the mirror 3 Turn the selector switch to 9 to deselect the mirror Folding Mirrors Manual Folding Mirrors These mirrors can be folded inward to prevent damage when going through an automatic car wash To fold pull the mirror toward the vehicle Push the mirror outward to return it to the o...

Page 40: ...one the image transitions from the main mirror to the blind spot mirror 4 When the vehicle is in the blind zone the image only appears in the blind spot mirror Using the Outside Mirror with the Blind Spot Mirror 1 Set the main mirror so that the side of the vehicle can just be seen and the blind spot mirror has an unobstructed view 2 When checking for traffic or before changing a lane look at the ...

Page 41: ...ormation Center DIC See Vehicle Personalization on page 5 29 Interior Mirrors Interior Rearview Mirrors Adjust the rearview mirror for a clear view of the area behind your vehicle If equipped with OnStar the vehicle may have three control buttons at the bottom of the mirror See your dealer for more information about OnStar and how to subscribe to it See OnStar Overview on page 14 1 Do not spray gl...

Page 42: ...wn and the front windows are up To reduce the sound open either a front window or the sunroof if equipped Power Windows Warning Children could be seriously injured or killed if caught in the path of a closing window Never leave keys in a vehicle with children When there are children in the rear seat use the window lockout button to prevent operation of the windows See Keys on page 2 1 The driver d...

Page 43: ... is active See Retained Accessory Power RAP on page 9 19 2 Press and continue to hold the window switch until the window is fully open 3 Pull up and hold the window switch to close the window Continue to hold it briefly after the window is fully closed 4 Repeat for each window that has the express up feature Anti Pinch Feature The anti pinch feature is on windows with the express up feature If an ...

Page 44: ...P is active Open Close Press and hold the front or rear of switch 1 to open or close the sunroof Vent Press and hold the front or rear of switch 2 to vent or close the sunroof Express Open Express Close To express open or express close the sunroof fully press and release the front or rear of switch 1 until the sunroof reaches the desired position Manually close the sunshade The sunroof will not op...

Page 45: ...r in the track This could cause an issue with sunroof operation or noise It could also plug the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sealing area using a clean cloth mild soap and water Do not remove grease from the sunroof If water is see dripping into the water drainage system this is normal ...

Page 46: ...Black plate 20 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 2 20 Keys Doors and Windows 2 NOTES ...

Page 47: ... Belt Care 3 22 Replacing Safety Belt System Parts after a Crash 3 22 Airbag System Airbag System 3 23 Where Are the Airbags 3 25 When Should an Airbag Inflate 3 27 What Makes an Airbag Inflate 3 28 How Does an Airbag Restrain 3 28 What Will You See after an Airbag Inflates 3 28 Passenger Sensing System 3 30 Servicing the Airbag Equipped Vehicle 3 34 Adding Equipment to the Airbag Equipped Vehicle...

Page 48: ...s in the outboard seating positions Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chances of a neck injury in a crash The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restraint ...

Page 49: ...the top of the seatback and push the head restraint down When an occupant is in the seat always return the head restraint to the upright position Pull the head restraint up and push it rearward until it locks into place Push and pull on the head restraint to make sure that it is locked Rear outboard head restraints are not designed to be removed Front Seats Seat Adjustment Warning You can lose con...

Page 50: ...ust a power seat Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front part of the seat cushion by moving the front of the control up or down Raise or lower the entire seat by moving the rear of the control up or down To adjust the seatback see Reclining Seatbacks on page 3 5 To adjust the lumbar support see Lumbar Adjustment on page 3 4 Lumbar Adjus...

Page 51: ...ess the lever 2 Move the seatback to the desired position then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to an upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback returns to the upright position 2 Push and pull on the seatback to make sure it is locked Warning Sitti...

Page 52: ...e of the driver seat are used to manually save and recall the driver seat and outside mirror positions These manually stored positions are referred to as Button Memory positions The vehicle will also automatically save driver seat and outside mirror positions to the current driver Remote Keyless Entry RKE transmitter when the ignition is placed in OFF These automatically stored positions are refer...

Page 53: ...alled RKE Memory positions and may be different than the previously mentioned Button Memory positions saved to the 1 or 2 buttons To recall press K on the RKE transmitter and open the driver door If the driver door is already open press K on the RKE transmitter to activate the recall The driver seat and outside mirrors will move to the previously saved RKE Memory positions This feature is turned o...

Page 54: ...arning If you cannot feel temperature change or pain to the skin the seat heater may cause burns To reduce the risk of burns people with such a condition should use care when using the seat heater especially for long periods of time Do not place anything on the seat that insulates against heat such as a blanket cushion cover or similar item This may cause the seat heater to overheat An overheated ...

Page 55: ...re is enabled in the vehicle personalization menu See Remote Vehicle Start on page 2 5 and Vehicle Personalization on page 5 29 Folding Seatback The front passenger seatback folds flat Warning If you fold the seatback forward to carry longer objects such as skis be sure any such cargo is not near an airbag In a crash an inflating airbag might force that object toward a person This could cause seve...

Page 56: ...re engages 2 Push and pull on the seatback to make sure it is locked in place Warning If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked Rear Seats Folding the Seatback Either side of the seatback can be folded down for more cargo space Fold a seatback ...

Page 57: ...e head restraint See Head Restraints on page 3 2 3 Slide the front seats forward and place the front seatbacks in the upright position See Seat Adjustment on page 3 3 and Reclining Seatbacks on page 3 5 4 Pull the strap on the front edge of the rear seat cushion to release the cushion Tilt the seat cushion forward toward the front of the vehicle The seat cushion must be tilted forward before the s...

Page 58: ...under the belt and pull the lever on top of the seatback to unlock the seatback A tab near the seatback lever raises when the seatback is unlocked 7 Fold the seatback forward and down Safety Belt Clip on Side Trim 8 Place the outboard safety belt in the safety belt clip if equipped on the side trim of the vehicle 9 Repeat Steps 1 8 for the other seatback and seat cushion if desired ...

Page 59: ...eck to be sure that the safety belts are properly routed and attached and are not twisted To return the rear seatback to the normal seating position Safety Belt Clip on Side Trim 1 Remove the outboard safety belt from the safety belt clip if equipped on the side trim of the vehicle 2 Lift the seatback and push it rearward to lock it in place A tab near the seatback lever retracts when the seatback...

Page 60: ...ack Lower the armrest to access the cupholders To fold lift the armrest up and push it rearward until it is flush with the seatback Safety Belts This section of the manual describes how to use safety belts properly It also describes some things not to do with safety belts Warning Do not let anyone ride where a safety belt cannot be worn properly In a crash if you or your passenger s are not wearin...

Page 61: ...ield the instrument panel or the safety belts When you wear a safety belt you and the vehicle slow down together There is more time to stop because you stop over a longer distance and when worn properly your strongest bones take the forces from the safety belts That is why wearing safety belts makes such good sense Questions and Answers About Safety Belts Q Will I be trapped in the vehicle after a...

Page 62: ...e important things to know about wearing a safety belt properly Sit up straight and always keep your feet on the floor in front of you Always use the correct buckle for your seating position Wear the lap part of the belt low and snug on the hips just touching the thighs In a crash this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt If you slid und...

Page 63: ...belt across you very quickly If this happens let the belt go back slightly to unlock it Then pull the belt across you more slowly If the shoulder portion of a passenger belt is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt go back all the way and start again The rear center safety belt can only be withdrawn from the retractor if the seatback...

Page 64: ...button on the buckle The belt should return to its stowed position Slide the latch plate up the safety belt webbing when the safety belt is not in use Before a door is closed be sure the safety belt is out of the way If a door is slammed against a safety belt damage can occur to both the safety belt and the vehicle Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster for t...

Page 65: ...lp tighten the safety belts during the early stages of a moderate to severe frontal near frontal or rear crash if the threshold conditions for pretensioner activation are met And for vehicles with side impact airbags safety belt pretensioners can help tighten the safety belts in a side crash or a rollover event Pretensioners work only once If the pretensioners activate in a crash the pretensioners...

Page 66: ...ch the adjustable comfort guide to the anchor loop by threading the hook through the loop 3 Place the guide over the belt and insert the two edges of the belt into the slots of the guide 4 Be sure that the belt is not twisted and it lies flat The elastic cord must be under the belt and the guide on top 5 The elastic cord on the comfort guide is adjustable You can make it longer or shorter by squee...

Page 67: ...hest These parts of the body are best able to take belt restraining forces 7 Buckle and position the safety belt as described previously in this section Make sure that the shoulder belt crosses the shoulder To remove and store the comfort guide squeeze the belt edges together so that the safety belt can be removed from the guide Un hook the guide from the loop on the seat Store the guide in a conv...

Page 68: ... Now and then check that the safety belt reminder light safety belts buckles latch plates retractors and anchorages are all working properly Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job See your dealer to have it repaired Torn or frayed safety belts may not protect you in a crash They can rip apart under impact forces If a bel...

Page 69: ...ssenger A knee airbag for the driver A knee airbag for the front outboard passenger A seat mounted side impact airbag for the driver A seat mounted side impact airbag for the front outboard passenger Seat mounted side impact airbags for the second row outboard passengers A roof rail airbag for the driver and the passenger seated directly behind the driver A roof rail airbag for the front outboard ...

Page 70: ...arning Continued vehicle should wear a safety belt properly whether or not there is an airbag for that person Warning Because airbags inflate with great force and faster than the blink of an eye anyone who is up against or very close to any airbag when it inflates can be seriously injured or killed Do not sit unnecessarily close to any airbag as you would be if sitting on the edge of the seat or l...

Page 71: ...irbag electrical system for malfunctions The light tells you if there is an electrical problem See Airbag Readiness Light on page 5 11 for more information Where Are the Airbags The driver frontal airbag is in the center of the steering wheel The front outboard passenger frontal airbag is in the passenger side instrument panel The driver knee airbag is below the steering column The front outboard ...

Page 72: ...des of the rear seatback closest to the door Warning If something is between an occupant and an airbag the airbag might not inflate properly or it might force the object into that person causing severe injury Continued Warning Continued or even death The path of an inflating airbag must be kept clear Do not put anything between an occupant and an airbag and do not attach or put anything on the ste...

Page 73: ...n angle and whether the object is fixed or moving rigid or deformable narrow or wide Frontal airbags are not intended to inflate during vehicle rollovers in rear impacts or in many side impacts In addition the vehicle has advanced technology frontal airbags Advanced technology frontal airbags adjust the restraint according to crash severity Knee airbags are designed to inflate in moderate to sever...

Page 74: ...e head and chest of occupants in the outboard seating positions in the first and second rows The rollover capable roof rail airbags are designed to help reduce the risk of full or partial ejection in rollover events although no system can prevent all such ejections But airbags would not help in many types of collisions primarily because the occupant s motion is not toward those airbags See When Sh...

Page 75: ...d important functions in the vehicle such as the fuel system brake and steering systems etc Even if the vehicle appears to be drivable after a moderate crash there may be concealed damage that could make it difficult to safely operate the vehicle Use caution if you should attempt to restart the engine after a crash has occurred In many crashes severe enough to inflate the airbag windshields are br...

Page 76: ...tboard passenger seat The sensors are designed to detect the presence of a properly seated occupant and determine if the front outboard passenger frontal airbag and knee airbag if equipped should be allowed to inflate or not According to accident statistics children are safer when properly secured in a rear seat in the correct child restraint for their weight and size Whenever possible children ag...

Page 77: ...ont outboard passenger seat is occupied by a smaller person such as a child who has outgrown child restraints There is a critical problem with the airbag system or the passenger sensing system When the passenger sensing system has turned off the front outboard passenger frontal airbag and knee airbag if equipped the off indicator will light and stay lit as a reminder that the airbags are off See P...

Page 78: ...eat massagers 4 Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints Rear Seat on page 3 49 or Securing Child Restraints Front Passenger Position on page 3 51 5 If after reinstalling the child restraint and restarting the vehicle the on indicator is still lit turn the vehicle off Then slightly recline the vehicle...

Page 79: ...son in a crash resulting in an increased risk of serious injury or even death An adult sized occupant should not ride in the front outboard passenger seat if the passenger airbag off indicator is lit Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintain the pa...

Page 80: ...ied to do so Adding Equipment to the Airbag Equipped Vehicle Adding accessories that change the vehicle s frame bumper system height front end or side sheet metal may keep the airbag system from working properly The operation of the airbag system can also be affected by changing or moving any parts of the front seats safety belts the airbag sensing and diagnostic module steering wheel instrument p...

Page 81: ...See Customer Assistance Offices on page 13 3 Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light on page 5 11 Caution If an airbag covering is damaged opened or broken the airbag may not work properly Do not open or break the airbag coverings If there are any opened or broken a...

Page 82: ...ety belts The manufacturer instructions that come with the booster seat state the weight and height limitations for that booster Use a booster seat with a lap shoulder belt until the child passes the fit test below Sit all the way back on the seat Do the knees bend at the seat edge If yes continue If no return to the booster seat Buckle the lap shoulder belt Does the shoulder belt rest on the shou...

Page 83: ...fort Guides under Lap Shoulder Belt on page 3 17 According to accident statistics children are safer when properly restrained in a rear seating position In a crash children who are not buckled up can strike other people who are buckled up or can be thrown out of the vehicle Older children need to use safety belts properly Warning Never allow more than one child to wear the same safety belt The saf...

Page 84: ...ng Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten Never leave children unattended in a vehicle and never allow children to play with the safety belts Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Neither the vehicle s safety belt...

Page 85: ...f add on child restraints A Add on child restraints which are purchased by the vehicle owner are available in four basic types Selection of a particular restraint should take into consideration not only the child s weight height and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used For most basic types of child restraints there are many di...

Page 86: ...still so small that the vehicle s regular safety belt may not remain low on the hip bones as it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a body area that is unprotected by any bony structure This alone could cause serious or fatal injuries To reduce the risk of serious or fatal injuries during a crash young children should always be secure...

Page 87: ...Restraint in the Vehicle Warning A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system following the instructions that came with that child restraint and the instructions in this manual To help reduce the chance of injury the child restraint...

Page 88: ...ST availability in Canada check with Transport Canada or the Provincial Ministry of Transportation office Securing the Child Within the Child Restraint Warning A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint Secure the child properly following the instructions that came with that child restraint Where to Put the Restraint According ...

Page 89: ...assemblies or LATCH anchors for additional passengers or child restraints Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the safety belt Wherever a child restraint is installed be sure to secure the child restraint properly Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and inju...

Page 90: ...ntil the combined weight of the child plus the child restraint is 29 5 kg 65 lbs Use the safety belt alone instead of the LATCH anchorage system once the combined weight is more than 29 5 kg 65 lbs The following explains how to attach a child restraint with these attachments in the vehicle Not all vehicle seating positions or child restraints have lower anchors and attachments or top tether anchor...

Page 91: ...s to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restraint Lower Anchor and Top Tether Anchor Locations I Top Tether Anchor Seating positions with top tether anchors H Lower Anchor Seating positions with two lower anchors To assist in locating the lower ancho...

Page 92: ...CH System Warning If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be seriously injured or killed Install a LATCH type child restraint properly using the anchors or use the vehicle safety belts to secure the restraint following the instructions that came with the child restraint and the instruc...

Page 93: ... restraint attachments to secure the restraints Some restraints also use another vehicle anchor to secure a top tether 1 Attach and tighten the lower attachments to the lower anchors If the child restraint does not have lower attachments or the desired seating position does not have lower anchors secure the child restraint with the top tether and the safety belts Refer to your child restraint manu...

Page 94: ...ther according to your child restraint instructions and the following instructions If the position you are using does not have a head restraint and you are using a single tether route the tether over the seatback If the position you are using does not have a head restraint and you are using a dual tether route the tether over the seatback If the position you are using has an adjustable head restra...

Page 95: ... see your dealer to have the system inspected and any necessary replacements made as soon as possible If the vehicle has the LATCH system and it was being used during a crash new LATCH system parts may be needed New parts and repairs may be necessary even if the LATCH system was not being used at the time of the crash Securing Child Restraints Rear Seat When securing a child restraint in a rear se...

Page 96: ...traint on the seat For outboard second row seating positions remove the safety belt from the guide Do not secure the child restraint with the safety belt routed through the guide When installing a rear facing child restraint it may be necessary to move the front seat forward to properly install the child restraint per the child restraint manufacturer instructions 2 Pick up the latch plate and run ...

Page 97: ...t is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement To remove the child restraint unbuckle the vehicle safety belt and let it return to the stowed position If the top tether is attached to a top tether anchor d...

Page 98: ...estraint in a rear seat See Passenger Sensing System on page 3 30 for additional information If the child restraint has the LATCH system see Lower Anchors and Tethers for Children LATCH System on page 3 43 for how and where to install the child restraint using LATCH If a child restraint is secured using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH System ...

Page 99: ...n on the buckle so that the safety belt could be quickly unbuckled if necessary 5 Pull the shoulder belt all the way out of the retractor to set the lock When the retractor lock is set the belt can be tightened but not pulled out of the retractor 6 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shoulder...

Page 100: ...estraint is properly installed there should be no more than 2 5 cm 1 in of movement If the front outboard passenger frontal airbag and knee airbag if equipped are off the off indicator in the passenger airbag status indicator will come on and stay on when the vehicle is started If a child restraint has been installed and the on indicator is lit see If the On Indicator Is Lit for a Child Restraint ...

Page 101: ...torage 4 2 Center Console Storage 4 3 Additional Storage Features Cargo Cover 4 3 Cargo Management System 4 3 Convenience Net 4 4 Warning Triangle 4 4 First Aid Kit 4 5 Roof Rack System Roof Rack System 4 5 Storage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in injury Instrument Panel Storage...

Page 102: ...ge Cupholders If equipped pull the rear seat armrest down to access Sunglasses Storage If equipped the sunglasses storage is over the driver door Underseat Storage If equipped there is storage under the front passenger seat Lift the end of the tray and pull it forward to open Push it in toward the seat to close ...

Page 103: ...onsole storage push the button and slide rearward to open Additional Storage Features Cargo Cover If equipped use the cargo cover to cover items in the rear of the vehicle To install hang the loops on the liftgate anchors Do not place objects on the cargo cover Cargo Management System This vehicle has a cargo management system in the rear Pull the handle to lift ...

Page 104: ...ge Fold the load floor Place the hook from the load floor inside the hook on the side trim Convenience Net The vehicle may have a convenience net The net is used to store small loads and should not be used for heavy loads Warning Triangle If equipped the warning triangle is stowed in the rear storage compartment ...

Page 105: ...ntly torn off and this could cause a collision and damage the vehicle Never carry something longer or wider than the roof rack on top of the vehicle unless using a GM certified accessory carrier For vehicles with a roof rack the rack can be used to load items For roof racks that do not have crossrails included GM Certified crossrails can be purchased as an accessory See your dealer for additional ...

Page 106: ...argo on the roof rack will make the vehicle s center of gravity higher Avoid high speeds sudden starts sharp turns sudden braking or abrupt maneuvers otherwise it may result in loss of control If driving for a long distance on rough roads or at high speeds occasionally stop the vehicle to make sure the cargo remains in its place Do not exceed the maximum vehicle capacity when loading the vehicle S...

Page 107: ... Brake System ABS Warning Light 5 16 Power Steering Warning Light 5 16 Lane Departure Warning LDW Light 5 17 Vehicle Ahead Indicator 5 17 Traction Off Light 5 17 StabiliTrak OFF Light 5 17 Traction Control System TCS StabiliTrak Light 5 18 Tire Pressure Light 5 18 Engine Oil Pressure Light 5 19 Low Fuel Warning Light 5 19 Immobilizer Light 5 19 High Beam On Light 5 20 Daytime Running Lamps DRL Ind...

Page 108: ...the steering wheel while driving Steering Wheel Controls The infotainment system can be operated by using the steering wheel controls See Steering Wheel Controls in the infotainment manual Heated Steering Wheel Heated Steering Wheel For vehicles with a heated steering wheel press to turn it on or off A light on the button displays when the feature is turned on The steering wheel takes about three ...

Page 109: ...on how long the windshield washer had been activated See Washer Fluid on page 10 17 for information on filling the windshield washer fluid reservoir Warning In freezing weather do not use the washer until the windshield is warmed Otherwise the washer fluid can form ice on the windshield blocking your vision Clear snow and ice from the wiper blades before using them If frozen to the windshield care...

Page 110: ...automatically operate continuously when the shift lever is in R Reverse and the front windshield wiper is performing low or high speed wipes If the rear wiper control is off the shift lever is in R Reverse and the front windshield wiper is performing interval wipes then the rear wiper automatically performs interval wipes This feature can be changed See Vehicle Personalization on page 5 29 The win...

Page 111: ... to adjust the highlighted number 4 Press the TUNE MENU knob to select the next number 5 To save and return to the Time and Date menu press BACK at any time or press the TUNE MENU knob after adjusting the value 6 Repeat steps 2 5 for the remaining feature If auto timing is set the time displayed on the clock may not update immediately when driving into a new time zone Setting the 12 24 Hour Format...

Page 112: ...ment be sure to follow the installation instructions included with the equipment See Add On Electrical Equipment on page 9 46 Caution Hanging heavy equipment from the power outlet can cause damage not covered by the vehicle warranty The power outlets are designed for accessory power plugs only such as cell phone charge cords Power Outlet 120 Volt Alternating Current If equipped this power outlet i...

Page 113: ...c power tools Other equipment requiring an extremely stable power supply such as microcomputer controlled electric blankets touch sensor lamps etc Warning Lights Gauges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to the warning lights and gauges could prevent injury Warning...

Page 114: ...Black plate 8 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 5 8 Instruments and Controls Instrument Cluster English Shown Metric Similar ...

Page 115: ...lutions per minute rpm Fuel Gauge Metric English The fuel gauge indicates about how much fuel is left when the ignition is turned to ON RUN When the tank nears empty the low fuel warning light will come on There is still a little fuel left but the vehicle s fuel tank should be filled soon See Low Fuel Warning Light on page 5 19 for more information An arrow on the fuel gauge indicates on which sid...

Page 116: ...ne is too hot If the vehicle has been operated under normal driving conditions pull off the road stop the vehicle and turn off the engine as soon as possible Safety Belt Reminders Driver Safety Belt Reminder Light There is a driver safety belt reminder light on the instrument cluster When the vehicle is started this light flashes and a chime may come on to remind the driver to fasten their safety ...

Page 117: ...ing light and or chime remove the object from the seat or buckle the safety belt Airbag Readiness Light This light shows if there is an electrical problem with the airbag system The system check includes the airbag sensor s passenger sensing system if equipped the pretensioners the airbag modules the wiring and the crash sensing and diagnostic module For more information on the airbag system see A...

Page 118: ...frontal airbag and knee airbag if equipped are allowed to inflate If the word OFF or the off symbol is lit on the passenger airbag status indicator it means that the passenger sensing system has turned off the front outboard passenger frontal airbag and passenger knee airbag if equipped If after several seconds both status indicator lights remain on or if there are no lights at all there may be a ...

Page 119: ...ormation If the malfunction indicator lamp comes on while the engine is running this indicates that the OBD II system has detected a problem and diagnosis and service might be required Malfunctions often are indicated by the system before any problem is apparent Being aware of the light can prevent more serious damage to the vehicle This system also assists the service technician in correctly diag...

Page 120: ... malfunction Check that the fuel cap is fully installed See Filling the Tank on page 9 43 The diagnostic system can determine if the fuel cap has been left off or improperly installed A loose or missing fuel cap allows fuel to evaporate into the atmosphere A few driving trips with the cap properly installed should turn the light off Check that good quality fuel is used Poor fuel quality causes the...

Page 121: ... volt battery has recently been replaced or run down The diagnostic system is designed to evaluate critical emission control systems during normal driving This can take several days of routine driving If this has been done and the vehicle still does not pass the inspection for lack of OBD II system readiness your dealer can prepare the vehicle for inspection Brake System Warning Light The vehicle ...

Page 122: ...ine is started If the light stays on turn the ignition to LOCK OFF or if the light comes on stop as soon as possible and turn the ignition off Then start the engine again to reset the system If the light still stays on or comes on again while driving the vehicle needs service See your dealer If the regular brake system warning light is not on the brakes will still work but the antilock brakes will...

Page 123: ...g the turn signal this light will change to amber and flash See Lane Departure Warning LDW on page 9 40 Vehicle Ahead Indicator If available this light displays green when a vehicle is detected ahead See Forward Collision Alert FCA System on page 9 32 Traction Off Light This light comes on briefly while starting the engine If it does not have the vehicle serviced by your dealer If the system is wo...

Page 124: ...em is working normally the indicator light turns off If the light is on and not flashing the TCS and potentially the StabiliTrak system have been disabled If the indicator warning light is on and flashing the TCS and or the StabiliTrak system is actively working See Traction Control Electronic Stability Control on page 9 28 Tire Pressure Light For vehicles with the Tire Pressure Monitor System TPM...

Page 125: ...is started If it does not come on have the vehicle serviced by your dealer If the light comes on and stays on it means that oil is not flowing through the engine properly The vehicle could be low on oil and might have some other system problem See your dealer Low Fuel Warning Light Metric Shown English Similar This light comes on for a few seconds when the ignition is turned on as a check to indic...

Page 126: ...in use See Headlamp High Low Beam Changer on page 6 2 Daytime Running Lamps DRL Indicator Light If equipped this light turns on whenever the Daytime Running Lamps are in use See Daytime Running Lamps DRL on page 6 2 Front Fog Lamp Light For vehicles with front fog lamps this light comes on when the front fog lamps are in use The light goes out when the front fog lamps are turned off See Front Fog ...

Page 127: ...ehicle may also have features that can be customized through the controls on the radio See Vehicle Personalization on page 5 29 DIC Operation and Displays The DIC has different displays which can be accessed by using the DIC buttons on the turn signal lever The DIC displays trip fuel and vehicle system information and warning messages if a system problem is detected The bottom of the DIC display s...

Page 128: ... trip odometer reset stem in the cluster while the trip odometer display is showing Fuel Range This display shows the approximate distance the vehicle can be driven without refueling The fuel range estimate is based on an average of the vehicle s fuel economy over recent driving history and the amount of fuel remaining in the fuel tank Fuel range cannot be reset Fuel Economy This display shows ins...

Page 129: ...MENU on the turn signal lever until the Vehicle Information Menu is displayed Use w x to scroll through the following menu items Unit Remaining Oil Life Tire Pressure Unit Move w x to switch between metric or US when the Unit display is active Press SET CLR to confirm the setting This will change the displays on the cluster and DIC to either metric or English US measurements Remaining Oil Life Thi...

Page 130: ...le messages may display one after the other The messages that do not require immediate action can be acknowledged and cleared by pressing SET CLR The messages that require immediate action cannot be cleared until that action is performed All messages should be taken seriously and clearing the messages does not correct the problem The following are some of the vehicle messages that may be displayed...

Page 131: ...s message Close the door completely REAR ACCESS OPEN This message will display when the liftgate is open Close the liftgate completely Engine Cooling System Messages ENGINE OVERHEATED IDLE ENGINE This message displays when the engine coolant temperature is too hot Stop and allow the vehicle to idle until it cools down ENGINE OVERHEATED STOP ENGINE This message displays and a continuous chime sound...

Page 132: ...he vehicle is driven The vehicle may be driven at a reduced speed while this message is on but maximum acceleration and speed may be reduced Anytime this message stays on the vehicle should be taken to your dealer for service as soon as possible Fuel System Messages FUEL LEVEL LOW This message displays when the vehicle is low on fuel Refuel as soon as possible TIGHTEN GAS CAP This message displays...

Page 133: ...vehicle to your dealer SERVICE PARKING ASSIST This message displays if there is a problem with the Ultrasonic Front and Rear Parking Assist UFRPA system Do not use this system to help you park See Ultrasonic Parking Assist on page 9 34 SERVICE SIDE DETECTION SYSTEM If this message remains on after continued driving the vehicle needs service Side Blind Zone Alert SBZA and Rear Cross Traffic Alert R...

Page 134: ...ving the AWD system needs service See your dealer TRACTION CONTROL OFF This message displays when the Traction Control System TCS is turned off Adjust your driving accordingly TRACTION CONTROL ON This message displays when the Traction Control System TCS is first turned on See Traction Control Electronic Stability Control on page 9 28 for more information Tire Messages SERVICE TIRE MONITOR SYSTEM ...

Page 135: ... Use the audio system controls to access the personalization menus for customizing vehicle features The following are all possible personalization features Depending on the vehicle some may not be available CONFIG Configuration Press to access the Configuration Settings menu TUNE MENU Press the center of the knob or outer ring for radios with navigation to enter the menus and select menu items Tur...

Page 136: ...t Select 12 hr or 24 hr Radio Settings Select Radio Settings and the following may display Auto Volume Maximum Startup Volume Radio Favorites Auto Volume The auto volume feature automatically adjusts the radio volume to compensate for road and wind noise as the vehicle speeds up or slows down so that the volume level is consistent Select Off Low Medium or High Maximum Startup Volume Select to manu...

Page 137: ...efaults Customize Select what icons will be available on the Home Page Turn the TUNE MENU knob or outer ring to select an icon then press the knob or outer ring Sort This allows the first Home Page to be customized See Home Page under Using the System in the infotainment manual Restore Home Page Defaults Select Restore Home Page Defaults to return the Home Page to the default settings Select Yes o...

Page 138: ...em will return to its prior operation Select or Deselect Auto Rear Defog When selected this feature turns on the rear defogger at vehicle start when the interior temperature is cold and fog is likely The auto rear defog function can be disabled by pressing 1 When off the feature can be turned on by pressing 1 See Rear Window Defogger under Climate Control Systems on page 8 1 Select or Deselect Com...

Page 139: ...ollowing may display Park Assist Side Blind Zone Alert Park Assist This allows the Ultrasonic Parking Assist feature audible only to be turned on or off Press Park Assist when highlighted Select On Off or Towbar attached Press 4 Side Blind Zone Alert This allows this feature to be turned on or off See Side Blind Zone Alert SBZA on page 9 36 Select On or Off Lighting Select the Lighting menu and th...

Page 140: ...tart and the following may display Remote Unlock Feedback Remote Lock Feedback Remote Door Unlock Remote Unlock Feedback This allows selection of what type of feedback is given when unlocking the vehicle with the RKE transmitter Select Flash Lights or Off Remote Lock Feedback This allows selection of what type of feedback is given when locking the vehicle with the RKE transmitter Select Lights and...

Page 141: ...rols The exterior lamp control is to the left of the steering column on the instrument panel There are four positions O Off Briefly turn to this position to turn the automatic lamp control off or on again AUTO Automatic Turns the headlamps on automatically at normal brightness together with the following Parking Lamps Taillamps License Plate Lamps Instrument Panel Lights Sidemarker Lamps Parking L...

Page 142: ...oward you Then release it Daytime Running Lamps DRL Daytime Running Lamps can make it easier for others to see the front of your vehicle during the day Fully functional daytime running lamps are required on all vehicles first sold in Canada A light sensor on top of the instrument panel makes the DRL work so be sure it is not covered The DRL system makes the low beam headlamps come on at a reduced ...

Page 143: ...ensor on top of the instrument panel Make sure it is not covered or the headlamps will be on when they are not needed The system may also turn on the headlamps when driving through a parking garage or tunnel Lights On with Wipers If the windshield wipers are activated in daylight with the engine on and the exterior lamp control is in AUTO the headlamps parking lamps and other exterior lamps come o...

Page 144: ... arrow flashes rapidly or does not come on a signal bulb may be burned out Replace any burned out bulbs If a bulb is not burned out check the fuse See Fuses and Circuit Breakers on page 10 28 Front Fog Lamps If the vehicle is equipped with front fog lamps the button is on the outboard side of the instrument panel The ignition must be on to turn on the fog lamps Front Fog Lamps Press to turn the fo...

Page 145: ...the instrument panel controls and infotainment display screen Courtesy Lamps The courtesy lamps come on automatically when any door is opened and the dome lamp is in the door position Dome Lamps Front and Rear Dome Lamps The front dome lamp controls are in the overhead console Dome Lamp Override Press to turn the lamps off even when a door is open H Door When the button is returned to the middle p...

Page 146: ...changing the ignition out of the OFF position or by pressing the RKE transmitter Q button This feature can be changed See Vehicle Locator Lights under Vehicle Personalization on page 5 29 Exit Lighting The headlamps taillamps parking lamps back up lamps and license plate lamps come on at night or in areas with limited lighting when the key is removed from the ignition The dome lamps also come on w...

Page 147: ...2014 crc 10 22 13 Infotainment System 7 1 Infotainment System Introduction Infotainment 7 1 Introduction Infotainment See the infotainment manual for information on the radio audio players phone navigation system and voice or speech recognition It also includes information on settings ...

Page 148: ...Black plate 2 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 7 2 Infotainment System 2 NOTES ...

Page 149: ...r Intake 8 6 Passenger Compartment Air Filter 8 6 Climate Control Systems The heating cooling defrosting and ventilation for the vehicle can be controlled with this system 1 Temperature Control 2 Air Delivery Modes 3 Fan Control 4 Recirculation 5 Air Conditioning 6 Rear Window Defogger 7 Defrost 9 Fan Control Turn the knob clockwise or counterclockwise to increase or decrease the fan speed Turn th...

Page 150: ...erature falls below freezing the air conditioning compressor will not work h Recirculation Press to turn on the recirculation An indicator light comes on Air is recirculated inside the vehicle It helps to quickly cool the air inside the vehicle or prevent outside air and odors from entering To improve fuel efficiency and to cool the vehicle faster recirculation may be automatically selected in war...

Page 151: ...c Operation Automatic Operation The system automatically controls the fan speed air delivery air conditioning and recirculation in order to heat or cool the vehicle to the desired temperature When the AUTO indicator light is on the system is in full automatic operation If the air delivery mode or fan setting is manually adjusted the auto indicator turns off and displays will show the selected sett...

Page 152: ... the windshield and side window vents 0 Defrost Press to clear the windshield of fog or frost more quickly Air is directed to the windshield For best results clear all snow and ice from the windshield before defrosting Air Conditioning Press to turn the automatic air conditioning on or off If the fan is turned off or the outside temperature falls below freezing the air conditioning compressor will...

Page 153: ...s on page 2 13 Caution Do not try to clear frost or other material from the inside of the front windshield and rear window with a razor blade or anything else that is sharp This may damage the rear window defogger grid and affect the radio s ability to pick up stations clearly The repairs would not be covered by the vehicle warranty M or L Heated Seats If Equipped Press to turn the heated seats on...

Page 154: ...f airflow or to shut off the airflow Operation Tips Keep all outlets open whenever possible for best system performance Keep the paths under all seats clear of objects to help circulate the air inside the vehicle more effectively Use of non GM approved hood deflectors can adversely affect the performance of the system Maintenance Air Intake Clear away any ice snow or leaves from the air intake at ...

Page 155: ...love box completely and disconnect the damper on the outboard side 2 Push in both sides of the glove box and pull to remove 3 Open the filter cover by releasing tabs on both sides and pulling up the cover 4 Replace the air filter 5 Close the air filter cover and reinstall the glove box See your dealer if additional assistance is needed ...

Page 156: ...Black plate 8 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 8 8 Climate Controls 2 NOTES ...

Page 157: ...nto Park 9 19 Shifting out of Park 9 20 Parking over Things That Burn 9 21 Engine Exhaust Engine Exhaust 9 22 Running the Vehicle While Parked 9 22 Automatic Transmission Automatic Transmission 9 23 Manual Mode 9 24 Drive Systems All Wheel Drive 9 25 Brakes Antilock Brake System ABS 9 26 Parking Brake 9 27 Brake Assist 9 27 Ride Control Systems Traction Control Electronic Stability Control 9 28 Cr...

Page 158: ...iliar surroundings can also have hidden hazards Learn more about driving in different conditions and off road driving in this section Vehicle Design Utility vehicles have a significantly higher rollover rate than other types of vehicles This is because they have a higher ground clearance and a narrower track or shorter wheelbase than passenger cars which makes them more capable for off road drivin...

Page 159: ...a passenger or on a cell phone Warning Taking your eyes off the road too long or too often could cause a crash resulting in injury or death Focus your attention on driving Refer to the infotainment section for more information on using that system Refer to the infotainment manual for more information on the navigation system if equipped including pairing and using a cell phone Defensive Driving De...

Page 160: ...cle in front of you Avoid needless heavy braking Keep pace with traffic If the engine ever stops while the vehicle is being driven brake normally but do not pump the brakes Doing so could make the pedal harder to push down If the engine stops there will be some power brake assist but it will be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake...

Page 161: ...els can drop off the edge of a road onto the shoulder while driving Follow these tips 1 Ease off the accelerator and then if there is nothing in the way steer the vehicle so that it straddles the edge of the pavement 2 Turn the steering wheel about one eighth of a turn until the right front tire contacts the pavement edge 3 Turn the steering wheel to go straight down the roadway Loss of Control Sk...

Page 162: ...ds can reduce vehicle traction and affect your ability to stop and accelerate Always drive slower in these types of driving conditions and avoid driving through large puddles and deep standing or flowing water Warning Wet brakes can cause crashes They might not work as well in a quick stop and could cause pulling to one side You could lose control of the vehicle After driving through a large puddl...

Page 163: ...nd Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain Tips for driving in these conditions include Keep the vehicle serviced and in good shape Check all fluid levels and brakes tires cooling system and transmission Shift to a lower gear when going down steep or long hills Warning Using the brakes to slow the vehicle on a long downhill sl...

Page 164: ...ned on See Traction Control Electronic Stability Control on page 9 28 The Antilock Brake System ABS improves vehicle stability during hard stops on slippery roads but apply the brakes sooner than when on dry pavement See Antilock Brake System ABS on page 9 26 Allow greater following distance on any slippery road and watch for slippery spots Icy patches can occur on otherwise clear roads in shaded ...

Page 165: ... it takes some time for help to arrive now and then when you run the engine push the accelerator pedal slightly so the engine runs faster than the idle speed This keeps the battery charged to restart the vehicle and to signal for help with the headlamps Do this as little as possible to save fuel If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand mu...

Page 166: ...d includes the weight of all occupants cargo and all nonfactory installed options Two labels on the vehicle show how much weight it may properly carry the Tire and Loading Information label and the Certification label Warning Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to brea...

Page 167: ...XX lbs on your vehicle s placard 2 Determine the combined weight of the driver and passengers that will be riding in your vehicle 3 Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicl...

Page 168: ...d Cargo Weight 317 kg 700 lbs Example 2 1 Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs 2 Subtract Occupant Weight 68 kg 150 lbs 5 340 kg 750 lbs 3 Available Cargo Weight 113 kg 250 lbs Example 3 1 Vehicle Capacity Weight for Example 3 453 kg 1 000 lbs 2 Subtract Occupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs 3 Available Cargo Weight 0 kg 0 lbs Refer to the vehicle s Tire and Loading In...

Page 169: ...is a heavy load it should be spread out See Steps for Determining Correct Load Limit earlier in this section Warning Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This could cause loss of control and a crash Overloading can also sh...

Page 170: ...laborate break in But it will perform better in the long run if you follow these guidelines Do not drive at any one constant speed fast or slow for the first 805 km 500 mi Do not make full throttle starts Avoid downshifting to brake or slow the vehicle Avoid making hard stops for the first 322 km 200 mi or so During this time the new brake linings are not yet broken in Hard stops with new linings ...

Page 171: ...ng a firm and steady pressure Do not pump the brakes repeatedly This may deplete power assist requiring increased brake pedal force 2 Shift the vehicle to N Neutral This can be done while the vehicle is moving After shifting to N Neutral firmly apply the brakes and steer the vehicle to a safe location 3 Come to a complete stop shift to P Park and turn the ignition to LOCK OFF On vehicles with an a...

Page 172: ... if the battery is allowed to drain for an extended period of time 4 START This is the position that starts the engine When the engine starts release the key The ignition switch returns to ON RUN for driving A warning tone will sound when the driver door is opened the ignition is in ACC ACCESSORY or LOCK OFF and the key is in the ignition If the ignition becomes difficult to turn see Keys on page ...

Page 173: ...arm up and lubricate all moving parts The vehicle has a Computer Controlled Cranking System This feature assists in starting the engine and protects components If the ignition key is turned to the START position and then released when the engine begins cranking the engine will continue cranking for a few seconds or until the vehicle starts If the engine does not start and the key is held in START ...

Page 174: ...e heater at least four hours before starting the vehicle An internal thermostat in the plug end of the cord will prevent engine heater operation at temperatures above 18 C 0 F To Use The Engine Heater 1 Turn off the engine 3 Open the hood and unwrap the electrical cord The cord is located in the driver side of the engine compartment near the battery It is shipped from the factory with a tie holdin...

Page 175: ...ever all the way toward the front of the vehicle 3 Turn the ignition key to LOCK OFF 4 Remove the key and take it with you If you can leave the vehicle with the ignition key in your hand the vehicle is in P Park Leaving the Vehicle with the Engine Running Automatic Transmission Warning It can be dangerous to leave the vehicle with the engine running It could overheat and catch fire Continued Warni...

Page 176: ... take some of the pressure from the parking pawl in the transmission so you can pull the shift lever out of P Park Shifting out of Park This vehicle is equipped with a shift lock control The shift lock control is designed to Prevent ignition key removal unless the shift lever is in P Park with the shift lever button fully released Prevent movement of the shift lever out of P Park unless the igniti...

Page 177: ...manually To access the shift lock manual release 1 Turn the ignition OFF and remove the key 2 Hold the brake pedal down Apply the parking brake 3 Remove the cover on the console 4 Insert and press the ignition key into the slot 5 Move the shift lever out of P Park If P Park is selected again after the key is removed from the slot the shift lever will be locked again 6 Remove the key from the slot ...

Page 178: ...system has been modified damaged or improperly repaired Continued Warning Continued There are holes or openings in the vehicle body from damage or aftermarket modifications that are not completely sealed If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle Drive it only with the windows completely down Have the vehicle repaired immediately Never park the vehi...

Page 179: ...o P Park See Shifting Into Park on page 9 19 Make sure the shift lever is fully in P Park before starting the engine The vehicle has an automatic transmission shift lock control system The regular brake must be fully applied first and then the shift lever button pressed before shifting from P Park when the ignition key is in ON RUN If you cannot shift out of P Park ease pressure on the shift lever...

Page 180: ...idly You could lose control and hit people or objects Do not shift into a drive gear while the engine is running at high speed Caution Shifting out of P Park or N Neutral with the engine running at high speed may damage the transmission The repairs would not be covered by the vehicle warranty Be sure the engine is not running at high speed when shifting the vehicle D Drive This position is for nor...

Page 181: ...The transmission will only allow you to shift into gears appropriate for the vehicle speed and engine revolutions per minute rpm The transmission will not allow shifting to the next higher gear if the vehicle speed or engine rpm is too low The transmission will not allow shifting to the next lower gear if the vehicle speed or engine rpm is too high Drive Systems All Wheel Drive If equipped this fe...

Page 182: ...to stop rolling the computer will separately work the brakes at each wheel ABS can change the brake pressure to each wheel as required faster than any driver could This can help you steer around the obstacle while braking hard As the brakes are applied the computer keeps receiving updates on wheel speed and controls braking pressure accordingly Remember ABS does not change the time needed to get a...

Page 183: ...king brake is fully released and the brake warning light is off before driving Brake Assist The Brake Assist feature is designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions This feature uses the stability system hydraulic brake control module to supplement the power brake system under conditions where the driver has quickly and forcefully applied th...

Page 184: ... traction control or StabiliTrak begins to limit wheel spin cruise control will disengage Cruise control may be turned back on when road conditions allow Both systems come on automatically when the vehicle is started and begins to move The systems may be heard or felt while they are operating or while performing diagnostic checks This is normal and does not mean there is a problem with the vehicle...

Page 185: ...turn off only TCS press and release the g button The Traction Off Light i displays in the instrument cluster To turn TCS on again press and release the g button The Traction Off Light i displayed in the instrument cluster will turn off If TCS is limiting wheel spin when the g button is pressed the system will not turn off until the wheels stop spinning To turn off both TCS and StabiliTrak press an...

Page 186: ...ontrol Electronic Stability Control on page 9 28 If a collision alert occurs when cruise control is activated cruise control is disengaged See Forward Collision Alert FCA System on page 9 32 When road conditions allow you to safely use it again the cruise control can be turned back on If the brakes are applied the cruise control disengages 1 On Off Press to turn the cruise control system on or off...

Page 187: ...increase the speed in small increments move the thumbwheel up toward RES briefly and then release it Each time this is done the vehicle goes about 1 6 km h 1 mph faster Reducing Speed While Using Cruise Control If the cruise control system is already activated Move the thumbwheel toward SET and hold until the desired lower speed is reached then release it To slow down in very small increments move...

Page 188: ...by front end crashes FCA provides a visual alert and beeps when approaching a vehicle directly ahead too quickly The forward looking FCA camera sensor is on the windshield ahead of the rearview mirror FCA detects vehicles within a distance of approximately 60 m 197 ft and operates at speeds above 40 km h 25 mph Warning FCA is a warning system and does not apply the brakes When approaching a slower...

Page 189: ... that can limit visibility such as fog rain or snow or if the headlamps or windshield are not cleaned or in proper condition Keep the windshield headlamps and FCA sensors clean and in good repair Collision Alert When your vehicle approaches another vehicle too rapidly the FCA display will come on and several beeps will sound from the front When this occurs the brake system prepares for driver brak...

Page 190: ...ect children pedestrians bicyclists animals or objects located below the bumper or that are too close or too far from the vehicle It is not available at speeds greater than 8 km h 5 mph To prevent injury death or vehicle damage even with parking assist always check the area around the vehicle and check all mirrors before moving forward or backing How the System Works When the vehicle is shifted in...

Page 191: ...s on when the system is turned on When the system is off the indicator light in the button is off or PARK ASSIST OFF briefly displays on the Driver Information Center DIC UFRPA defaults to the on setting each time the vehicle is started Turn the system off when towing a trailer When the System Does Not Seem to Work Properly The following messages may be displayed on the DIC SERVICE PARKING ASSIST ...

Page 192: ...ng display will light up in the corresponding outside side mirror and will flash if the turn signal is on Warning SBZA does not alert the driver to vehicles rapidly approaching outside of the side blind zones pedestrians bicyclists or animals It may not provide alerts when changing lanes under all driving conditions Failure to use proper care when changing lanes may result in injury death or vehic...

Page 193: ...ng a vehicle quickly or when towing a trailer The SBZA detection zones that extend back from the side of the vehicle do not move further back when a trailer is towed Use caution while changing lanes when towing a trailer SBZA may alert to objects attached to the vehicle such as a trailer bicycle or object extending out to either side of the vehicle This is normal system operation the vehicle does ...

Page 194: ...be cross traffic Failure to use proper care before backing may result in injury death or vehicle damage Always check behind and around the vehicle before backing An image appears on the radio screen with the message Check Surroundings for Safety when the vehicle is shifted into R Reverse The radio screen goes to the previous screen after approximately 10 seconds once the vehicle is shifted out of ...

Page 195: ...an vary depending on vehicle orientation or road conditions Displayed images may be closer or farther than they appear The following illustrations show the field of view that the camera provides 1 View displayed by the camera 1 View displayed by the camera 2 Corner of the rear bumper When the System Does Not Seem To Work Properly The RVC system may not work properly or display a clear image if It ...

Page 196: ... will not warn if the turn signal is on or if a sharp maneuver is made Warning The LDW system is an aid to help the vehicle stay in the driving lane It does not steer the vehicle The LDW system may not Provide enough time to avoid a crash Detect lane markings under bad weather conditions or if the windshield is dirty Detect lane markings and will not detect road edges Warn that the vehicle is cros...

Page 197: ... blocked by dirt snow or ice The windshield may be damaged The weather may be limiting visibility This is normal operation the vehicle does not need service Clean the windshield Lane markings may not be detected on curves highway exit ramps or hills or due to poor visibility If the LDW camera system does not seem to operate properly cleaning the outside of the windshield in front of the camera sen...

Page 198: ...or starting could be affected if the incorrect fuel is used Drive the vehicle with the engine running until the fuel is a half tank or less then refuel with the current seasonal fuel Prohibited Fuels Gasolines containing oxygenates such as ethers and ethanol as well as reformulated gasolines are available in some cities If these gasolines comply with the previously described specification then the...

Page 199: ... Additives To keep fuel systems clean TOP TIER Detergent Gasoline is recommended See Fuel on page 9 42 If TOP TIER Detergent Gasoline is not available one bottle of Fuel System Treatment PLUS part number 88861013 added to the fuel tank at every engine oil change can help Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Filling th...

Page 200: ...overfill the tank and wait a few seconds after you have finished pumping before removing the nozzle Clean fuel from painted surfaces as soon as possible See Exterior Care on page 10 68 When replacing the fuel cap turn it clockwise until it clicks Make sure the cap is fully installed The diagnostic system can determine if the fuel cap has been left off or improperly installed This would allow fuel ...

Page 201: ...s Use approved fuel containers Remove the container from the vehicle trunk or pickup bed before filling Continued Warning Continued Place the container on the ground Place the nozzle inside the fill opening of the container before dispensing fuel and keep it in contact with the fill opening until filling is complete Fill the container no more than 95 full to allow for expansion Do not smoke light ...

Page 202: ... cause components to not work and would not be covered by the warranty Always check with your dealer before adding electrical equipment Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing the Airbag Equipped Vehicle on page 3 34 and Adding Equipment t...

Page 203: ...ction Check 10 21 Ignition Transmission Lock Check 10 21 Park Brake and P Park Mechanism Check 10 21 Wiper Blade Replacement 10 22 Headlamp Aiming Headlamp Aiming 10 24 Bulb Replacement Bulb Replacement 10 24 Halogen Bulbs 10 24 Headlamps Front Turn Signal and Parking Lamps 10 24 License Plate Lamp 10 26 Replacement Bulbs 10 27 Electrical System Electrical System Overload 10 27 Fuses and Circuit B...

Page 204: ...alifornia Proposition 65 Warning Most motor vehicles including this one contain and or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Engine exhaust many parts and systems many fluids and some component wear by products contain and or emit these chemicals California Perchlorate Materials Requirements Certain types of automotive applicat...

Page 205: ...hnician Also see Adding Equipment to the Airbag Equipped Vehicle on page 3 34 Vehicle Checks Doing Your Own Service Work Warning It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or parts Always follow owner manual procedures and consult the service manual for your vehicle before doing any service work If doing some of your own service work us...

Page 206: ... release handle inside the vehicle It is located on the lower left side of the instrument panel 2 Go to the front of the vehicle and move the secondary hood release lever toward the right side of the vehicle 3 Lift the hood and release the hood prop from its retainer above the radiator Securely place the hood prop into the slot on the underside of the hood ...

Page 207: ... Then lift the hood to relieve pressure on the hood prop Remove the hood prop from the slot in the underside of the hood and return the prop to its retainer The prop rod must click into place when returning it to the retainer to prevent hood damage 2 Lower the hood 30 cm 12 in above the vehicle and release it so it fully latches Check to make sure the hood is closed and repeat the process if neces...

Page 208: ...Black plate 6 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 10 6 Vehicle Care Engine Compartment Overview ...

Page 209: ...pecification and of the proper viscosity grade See Selecting the Right Engine Oil in this section Check the engine oil level regularly and maintain the proper oil level See Checking Engine Oil and When to Add Engine Oil in this section Change the engine oil at the appropriate time See Engine Oil Life System on page 10 9 Always dispose of engine oil properly See What to Do with Used Oil in this sec...

Page 210: ... the operating range i e the engine has so much oil that the oil level gets above the MAX mark the engine could be damaged You should drain out the excess oil or limit driving of the vehicle and seek a service professional to remove the excess amount of oil See Engine Compartment Overview on page 10 6 for the location of the engine oil fill cap Add enough oil to put the level somewhere in the prop...

Page 211: ...nce and engine protection Engine oil system flushes are not recommended and could cause engine damage not covered by the vehicle warranty What to Do with Used Oil Used engine oil contains certain elements that can be unhealthy for your skin and could even cause cancer Do not let used oil stay on your skin for very long Clean your skin and nails with soap and water or a good hand cleaner Wash or pr...

Page 212: ...fe System Reset the system whenever the engine oil is changed so that the system can calculate the next engine oil change To reset the system 1 Press the MENU button to show Remaining Oil Life on the display This display shows an estimate of the oil s remaining useful life If 99 is displayed that means that 99 of the current oil life remains 2 To reset the engine oil life system press the SET CLR ...

Page 213: ...Cleaner Filter To inspect the engine air cleaner filter remove the filter from the vehicle and lightly shake the filter to release loose dust and dirt If the filter remains covered with dirt a new filter is required To inspect or replace the air cleaner filter 1 Remove the two screws tilt the cover and slide it out of the assembly 2 Inspect or replace the engine air cleaner filter 3 Lower the cove...

Page 214: ...gine if there is a leak If you run the engine it could lose all coolant That could cause an engine fire and you could be burned Get any leak fixed before you drive the vehicle Caution Using coolant other than DEX COOL can cause premature engine heater core or radiator corrosion In addition the engine coolant could require changing sooner Any repairs would not be covered by the vehicle warranty Alw...

Page 215: ...elps keep the proper engine temperature Caution If improper coolant mixture inhibitors or additives are used in the vehicle cooling system the engine could overheat and be damaged Too much water in the mixture can freeze and crack engine cooling parts The repairs would not be covered by the vehicle warranty Use only the proper mixture of engine coolant for the cooling system See Recommended Fluids...

Page 216: ...rge tank If coolant is visible but the coolant level is not at the indicated level mark add a 50 50 mixture of clean drinkable water and DEX COOL coolant at the coolant surge tank but be sure the cooling system including the coolant surge tank pressure cap is cool before you do it Warning Steam and scalding liquids from a hot cooling system can blow out and burn you badly Never turn the cap when t...

Page 217: ... is lower add more of the proper DEX COOL coolant mixture to the coolant surge tank until the level reaches the indicated level mark 5 Replace the pressure cap tightly Check the level in the coolant surge tank when the cooling system has cooled down If the coolant is not at the proper level repeat Steps 1 3 and reinstall the pressure cap If the coolant still is not at the proper level when the sys...

Page 218: ...ut of the vehicle until the engine is cool If No Steam Is Coming from the Engine Compartment If an engine overheat warning is displayed but no steam can be seen or heard the problem may not be too serious Sometimes the engine can get a little too hot when the vehicle Climbs a long hill on a hot day Stops after high speed driving Idles for long periods in traffic If the overheat warning is displaye...

Page 219: ...er It can damage the windshield washer system and paint Do not mix water with ready to use washer fluid Water can cause the solution to freeze and damage the washer fluid tank and other parts of the washer system When using concentrated washer fluid follow the manufacturer instructions for adding water Fill the washer fluid tank only three quarters full when it is very cold This allows for fluid C...

Page 220: ...rake service might be required Brake Adjustment Every time the brakes are applied with or without the vehicle moving the brakes adjust for wear Replacing Brake System Parts The braking system on a vehicle is complex Its many parts have to be of top quality and work well together if the vehicle is to have really good braking The vehicle was designed and tested with top quality brake parts When part...

Page 221: ...ough You or others could be burned and the vehicle could be damaged Add brake fluid only when work is done on the brake hydraulic system When the brake fluid falls to a low level the brake warning light comes on See Brake System Warning Light on page 5 15 What to Add Use only new DOT 4 brake fluid from a sealed container It is recommended that the brake hydraulic system be flushed and refilled wit...

Page 222: ...fter handling Vehicle Storage Warning Batteries have acid that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on page 10 62 for tips on working around a battery without getting hurt Infrequent Usage Remove the black negative cable from the battery to keep the battery from running down Extended Storage Remove the black negative cable from the ba...

Page 223: ...he vehicle begins to move 3 With the engine off turn the ignition on but do not start the engine Without applying the regular brake try to move the shift lever out of P Park with normal effort If the shift lever moves out of P Park contact your dealer for service Ignition Transmission Lock Check While parked and with the parking brake set try to turn the ignition to LOCK OFF in each shift lever po...

Page 224: ...2 Replacement blades come in different types and are removed in different ways For proper type and length see Maintenance Replacement Parts on page 11 12 Caution Allowing the wiper arm to touch the windshield when no wiper blade is installed could damage the windshield Any damage that occurs would not be covered by your warranty Do not allow the wiper arm to touch the windshield Front Wiper Blade ...

Page 225: ... the cover 1 Slide a plastic tool under the cover and push upward to unsnap 2 Slide the cover toward the wiper blade tip to unhook it from the blade assembly 3 Remove the cover 4 After wiper blade replacement ensure that the cover hook slides into the slot in the blade assembly 5 Snap the cover down to secure To replace the wiper blade 1 Lift the wiper arm away from the windshield 2 Push the relea...

Page 226: ...ulb Replacement For the proper type of replacement bulbs see Replacement Bulbs on page 10 27 For any bulb changing procedure not listed in this section contact your dealer Halogen Bulbs Warning Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb You or others could be injured Be sure to read and follow the instructions on the bulb package Headlamps Front Turn Si...

Page 227: ... the bulb 5 Install the new bulb in the headlamp assembly by turning clockwise 6 Reconnect the wiring harness connector 7 Install the headlamp bulb access cover Parking Lamp 1 Open the hood See Hood on page 10 4 2 Remove the parking lamp bulb socket from the headlamp assembly by turning counterclockwise 3 Remove the bulb from the bulb socket by pulling it straight out 4 Install the new bulb in the...

Page 228: ...cense Plate Lamp Lamp Assembly Bulb Assembly To replace one of these bulbs 1 Push the left end of the lamp assembly toward the right 2 Turn the lamp assembly down to remove it 3 Turn the bulb socket 1 counterclockwise to remove it from the lamp assembly 3 4 Pull the bulb 2 straight out of the bulb socket 1 5 Push the replacement bulb straight into the bulb socket and turn the bulb socket clockwise...

Page 229: ...uses and circuit breakers protect power devices in the vehicle Replace a bad fuse with a new one of the identical size and rating If there is a problem on the road and a fuse needs to be replaced the same amperage fuse can be borrowed Choose some feature of the vehicle that is not needed to use and replace it as soon as possible Headlamp Wiring An electrical overload may cause the lamps to go on a...

Page 230: ...with a new one of the identical size and rating Fuses of the same amperage can be temporarily borrowed from another fuse location if a fuse goes out Replace the fuse as soon as possible To identify and check fuses circuit breakers and relays see Engine Compartment Fuse Block on page 10 28 Instrument Panel Fuse Block on page 10 31 and Rear Compartment Fuse Block on page 10 34 Engine Compartment Fus...

Page 231: ...er 13 Not Used 14 Outside Rearview Mirror Heater 15 Fuel System Control Module Battery 16 Heated Seat Module Memory Module 17 Transmission Control Module R C 18 Engine Control Module R C 19 Fuel Pump 20 Not Used 21 Fan Relay Auxiliary Fuse Block 22 Not Used 23 Ignition Coil Injectors 24 Washer Pump Mini Fuses Usage 25 Not Used 26 Canister Purge Solenoid Water Valve Solenoid Oxygen Sensors Pre and ...

Page 232: ...Module Pump 2 Front Wiper 3 Blower Motor 4 IEC R C 5 Not Used 6 Not Used 7 Not Used 8 Cooling Fan Low Mid 9 Cooling Fan High 10 EVP J Case Fuses Usage 11 Starter Solenoid U Micro Relays Usage 2 Not Used 4 Spare HC Micro Relays Usage 7 Starter Mini Relays Usage 1 Run Crank 3 Cooling Fan Mid 5 Powertrain Relay 8 Cooling Fan Low HC Mini Relays Usage 6 Cooling Fan High Auxiliary Fuse Block To remove t...

Page 233: ...ctrical component The vehicle may not be equipped with all of the fuses relays and features shown Relays Usage 01 Electric Vacuum Pump 02 Cooling Fan Control 1 03 Cooling Fan Control 2 04 Trailer N A Instrument Panel Fuse Block The instrument panel fuse block is on the underside of the driver side instrument panel To access the fuses remove the storage compartment To remove the storage compartment...

Page 234: ... Body Control Module 5 6 Body Control Module 6 7 Body Control Module 7 8 Body Control Module 8 9 Discrete Logic Ignition Switch 10 Sensing Diagnostic Module Battery 11 Data Link Connector Mini Fuses Usage 12 Heater Ventilation and Air Conditioning MDL ICS 13 Liftgate Relay 14 UPA Module 15 LDW Module Inside Rearview Mirror 16 Adaptive Forward Lighting Module 17 Power WNDWSW DR 18 Rain Sensor 19 Bo...

Page 235: ...27 IPC PTC Control Clutch Switch 28 Headlamp Switch AFL DC Converter 29 Spare 30 Spare 31 IPC Battery 32 Radio Chime Aux Jack 33 Display Faceplate 34 OnStar UHP DAB S B Fuses Usage 1 Spare 2 Spare 3 Power Window Motor Front 4 Power Window Motor Rear 5 Logistic Mode Relay 6 Spare 7 Spare 8 Spare Circuit Breaker Usage CB1 Spare Midi Fuse Usage M01 PTC Relays Usage 01 Accessory Retained Accessory Pow...

Page 236: ...ment To access the fuses remove the cover The vehicle may not be equipped with all of the fuses relays and features shown Mini Fuses Usage 1 Driver Seat Power Lumbar Switch 2 Passenger Seat Power Lumbar Switch 3 Amplifier 4 Trailer Socket N A 5 All Wheel Drive Module 6 Automatic Occupant Sensing Module 7 Spare LPG Module Battery 8 Trailer Parking Lamps N A 9 Spare 10 Spare Side Blind Zone Alert Mo...

Page 237: ...Switch 3 Trailer Module N A 4 A C D C Inverter 5 Battery S B Fuses Usage 6 Headlamp Washer 7 Spare 8 Spare 9 Spare Relays Usage 1 Ignition Relay 2 Run Relay Wheels and Tires Tires Every new GM vehicle has high quality tires made by a leading tire manufacturer See the warranty manual for information regarding the tire warranty and where to get service For additional information refer to the tire ma...

Page 238: ...rash Only the dealer or an authorized tire service center should repair replace dismount and mount the tires Do not spin the tires in excess of 56 km h 35 mph on slippery surfaces such as snow mud ice etc Excessive spinning may cause the tires to explode All Season Tires This vehicle may come with all season tires These tires are designed to provide good overall performance on most road surfaces a...

Page 239: ... rating as the original equipment tires Winter tires with the same speed rating as the original equipment tires may not be available for H V W Y and ZR speed rated tires If winter tires with a lower speed rating are chosen never exceed the tire s maximum speed capability Summer Tires This vehicle may come with high performance summer tires These tires have a special tread and compound that are opt...

Page 240: ...gits the year For example the third week of the year 2010 would have a four digit DOT date of 0310 4 Tire Identification Number TIN The letters and numbers following the DOT Department of Transportation code are the Tire Identification Number TIN The TIN shows the manufacturer and plant code tire size and date the tire was manufactured The TIN is molded onto both sides of the tire although only on...

Page 241: ...ad Limit Maximum load that can be carried and the maximum pressure needed to support that load 5 Tire Inflation The temporary use tire or compact spare tire should be inflated to 420 kPa 60 psi For more information on tire pressure and inflation see Tire Pressure on page 10 43 6 Tire Size A combination of letters and numbers define a tire s width height aspect ratio construction type and service d...

Page 242: ...index and speed rating of the tire The load index represents the load carrying capacity a tire is certified to carry The speed rating is the maximum speed a tire is certified to carry a load Tire Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in kPa kilopascal or psi pounds per square inch Access...

Page 243: ... Load Limits on page 9 10 GAWR RR Gross Axle Weight Rating for the rear axle See Vehicle Load Limits on page 9 10 Intended Outboard Sidewall The side of an asymmetrical tire that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit for air pressure Light Truck LT Metric Tire A tire used on light duty trucks and some multipurpose passenger vehicles Load Index An assigne...

Page 244: ...ead Rim A metal support for a tire and upon which the tire beads are seated Sidewall The portion of a tire between the tread and the bead Speed Rating An alphanumeric code assigned to a tire indicating the maximum speed at which a tire can operate Traction The friction between the tire and the road surface The amount of grip provided Tread The portion of a tire that comes into contact with the roa...

Page 245: ...lt in Tire overloading and overheating which could lead to a blowout Premature or irregular wear Poor handling Reduced fuel economy Overinflated tires or tires that have too much air can result in Unusual wear Poor handling Rough ride Needless damage from road hazards The Tire and Loading Information label on the vehicle indicates the original equipment tires and the correct cold tire inflation pr...

Page 246: ...ure levels The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle Each tire including the spare if provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has tires of a different size t...

Page 247: ...cement or alternate tires and wheels allow the TPMS to continue to function properly See Tire Pressure Monitor Operation on page 10 45 See Radio Frequency Statement on page 13 15 Tire Pressure Monitor Operation This vehicle may have a Tire Pressure Monitor System TPMS The TPMS is designed to warn the driver when a low tire pressure condition exists TPMS sensors are mounted onto each tire and wheel...

Page 248: ... 10 35 Caution Tire sealant materials are not all the same A non approved tire sealant could damage the TPMS sensors TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle warranty Always use only the GM approved tire sealant available through your dealer or included in the vehicle TPMS Malfunction Light and Message The TPMS will not function properly if one or ...

Page 249: ...r for service if the TPMS malfunction light and DIC message if equipped come on and stay on TPMS Sensor Matching Process Each TPMS sensor has a unique identification code The identification code needs to be matched to a new tire wheel position after rotating the vehicle s tires or replacing one or more of the TPMS sensors Also the TPMS sensor matching process should be performed after replacing a ...

Page 250: ... procedure in Step 8 10 Proceed to the passenger side rear tire and repeat the procedure in Step 8 11 Proceed to the driver side rear tire and repeat the procedure in Step 8 The horn sounds two times to indicate the sensor identification code has been matched to the driver side rear tire and the TPMS sensor matching process is no longer active The TIRE LEARN or TIRE LEARNING ACTIVE message on the ...

Page 251: ...ment See When It Is Time for New Tires on page 10 50 and Wheel Replacement on page 10 54 Use this rotation pattern when rotating the tires Do not include the compact spare tire in the tire rotation Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Information label after the tires have been rotated See Tire Pressure on page 10 43 and Vehicle Load Limits ...

Page 252: ...age 10 49 The rubber in tires ages over time This also applies to the spare tire if the vehicle has one even if it is never used Multiple factors including temperatures loading conditions and inflation pressure maintenance affect how fast aging takes place GM recommends that tires including the spare if equipped be replaced after six years regardless of tread wear The tire manufacture date is the ...

Page 253: ...n all season tread design the TPC Spec number will be followed by MS for mud and snow See Tire Sidewall Labeling on page 10 37 GM recommends replacing worn tires in complete sets of four Uniform tread depth on all tires will help to maintain the performance of the vehicle Braking and handling performance may be adversely affected if all the tires are not replaced at the same time If proper rotatio...

Page 254: ... installed See Tire Pressure Monitor System on page 10 44 The Tire and Loading Information label indicates the original equipment tires on the vehicle See Vehicle Load Limits on page 9 10 Different Size Tires and Wheels If wheels or tires are installed that are a different size than the original equipment wheels and tires vehicle performance including its braking ride and handling characteristics ...

Page 255: ... vary with respect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition To These Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified g...

Page 256: ...ion or excessive loading either separately or in combination can cause heat buildup and possible tire failure Wheel Alignment and Tire Balance The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance Adjustments to wheel alignment and tire balancing are not necessary on a regular basis Consider an alignment check if there is unusua...

Page 257: ...chain clearance to the body and chassis Used Replacement Wheels Warning Replacing a wheel with a used one is dangerous How it has been used or how far it has been driven may be unknown It could fail suddenly and cause a crash When replacing wheels use a new GM original equipment wheel Tire Chains Warning Do not use tire chains There is not enough clearance Tire chains used on a vehicle without the...

Page 258: ...nent damage to the tire Re inflating a tire after it has been driven on while severely underinflated or flat may cause a blowout and a serious crash Never attempt to re inflate a tire that has been driven on while severely underinflated or flat Have your dealer or an authorized tire service center repair or replace the flat tire as soon as possible Warning Lifting a vehicle and getting under it to...

Page 259: ... following example as a guide to assist in the placement of the wheel blocks 1 1 Wheel Block 2 Flat Tire The following information explains how to repair or change a tire Tire Changing Removing the Spare Tire and Tools The spare tire and tools are located in the storage compartment in the rear of the vehicle To access the spare tire and tools 1 Open the liftgate See Liftgate on page 2 9 2 Lift the...

Page 260: ...n marked with a half circle 4 Place the hex tube end of the wrench over the hex head of the jack to attach it 5 Turn the wheel wrench clockwise until the lift head is firmly contacting the proper lifting point nearest the flat tire Warning Getting under a vehicle when it is lifted on a jack is dangerous If the vehicle slips off the jack you could be badly injured or killed Never get under a vehicl...

Page 261: ...6 Turn the wheel wrench clockwise to raise the vehicle far enough off the ground so there is enough room for the spare tire to fit underneath the wheel well 7 Turn the wheel nuts counterclockwise to remove them 8 Remove the flat tire Warning Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident Whe...

Page 262: ... Specifications on page 12 2 for original equipment wheel nut torque specifications Caution Improperly tightened wheel nuts can lead to brake pulsation and rotor damage To avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications for the wheel nut torque specification 13 Tighten the wheel nuts firmly ...

Page 263: ...ing Driving with more than one compact spare tire at a time could result in loss of braking and handling This could lead to a crash and you or others could be injured Use only one compact spare tire at a time If this vehicle has a compact spare tire it was fully inflated when new however it can lose air over time Check the inflation pressure regularly It should be 420 kPa 60 psi Stop as soon as po...

Page 264: ... chains on the compact spare Jump Starting For more information about the vehicle battery see Battery on page 10 20 If the battery has run down try to use another vehicle and some jumper cables to start your vehicle Be sure to use the following steps to do it safely Warning Batteries can hurt you They can be dangerous because They contain acid that can burn you They contain gas that can explode or...

Page 265: ...ttery with a negative ground system Caution If the other vehicle does not have a 12 volt system with a negative ground both vehicles can be damaged Only use a vehicle that has a 12 volt system with a negative ground for jump starting 2 Position the two vehicles so that they are not touching 3 Set the parking brake firmly and put the shift lever in P Park with an automatic transmission or Neutral w...

Page 266: ...parts once the engine is running 5 Connect one end of the red positive cable to the positive terminal on the discharged battery 6 Connect the other end of the red positive cable to the positive terminal of the good battery 7 Connect one end of the black negative cable to the negative terminal of the good battery 8 Connect the other end of the black negative cable to the negative grounding point fo...

Page 267: ...small notch that conceals the tow eye socket Install the tow eye into the socket by turning it clockwise until it stops When the tow eye is removed reinstall the cover with the notch in the original position Consult your dealer or a professional towing service if the disabled vehicle must be towed To tow the vehicle behind another vehicle for recreational purposes such as behind a motor home see R...

Page 268: ...e is prepared to be towed Dinghy Towing Caution If the vehicle is towed with all four wheels on the ground the drivetrain components could be damaged The repairs would not be covered by the vehicle warranty Do not tow the vehicle with all four wheels on the ground The vehicle was not designed to be towed with all four wheels on the ground Dolly Towing All Wheel Drive Vehicles All wheel drive vehic...

Page 269: ... 2 Move the shift lever to P Park 3 Set the parking brake 4 Clamp the steering wheel in a straight ahead position with a clamping device designed for towing 5 Remove the key from the ignition 6 Secure the vehicle to the dolly 7 Release the parking brake Towing the Vehicle from the Rear Caution Towing the vehicle from the rear could damage it Also repairs would not be covered by the vehicle warrant...

Page 270: ...re product Caution Avoid using high pressure washes closer than 30 cm 12 in to the surface of the vehicle Use of power washers exceeding 8 274 kPa 1 200 psi can result in damage or removal of paint and decals The e symbol is on any underhood compartment electrical center that should not be power washed This could cause damage that would not be covered by the vehicle warranty If using an automatic ...

Page 271: ...aution Continued may damage it Use only non abrasive waxes and polishes that are made for a basecoat clearcoat paint finish on the vehicle To keep the paint finish looking new keep the vehicle garaged or covered whenever possible Protecting Exterior Bright Metal Moldings Caution Failure to clean and protect the bright metal moldings can result in a hazy white finish or pitting This damage would no...

Page 272: ...aners Ice scrapers or other hard items Aftermarket appearance caps or covers while the lamps are illuminated due to excessive heat generated Caution Failure to clean lamps properly can cause damage to the lamp cover that would not be covered by the vehicle warranty Caution Using wax on low gloss black finish stripes can increase the gloss level and create a non uniform finish Clean low gloss strip...

Page 273: ...mild soap and water to clean the wheels After rinsing thoroughly with clean water dry with a soft clean towel A wax may then be applied Caution Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium calcium or sodium chloride These chlorides are used on roads for conditions such as ice and dust Always wash the ch...

Page 274: ...the corrosion protection while maintaining the vehicle warranty Finish Damage Quickly repair minor chips and scratches with touch up materials available from your dealer to avoid corrosion Larger areas of finish damage can be corrected in your dealer s body and paint shop Chemical Paint Spotting Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy ring shaped disco...

Page 275: ...ximately 20 drops per 3 8 L 1 gal of water A concentrated soap solution will leave a residue that creates streaks and attracts dirt Do not use solutions that contain strong or caustic soap Do not heavily saturate the upholstery when cleaning Do not use solvents or cleaners containing solvents Interior Glass To clean use a terry cloth fabric dampened with water Wipe droplets left behind with a clea...

Page 276: ...ea until there is no longer any color transfer from the soil to the cleaning cloth 5 If the soil is not completely removed use a mild soap solution followed only by plain water If the soil is not completely removed it may be necessary to use a commercial upholstery cleaner or spot lifter Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter If ring ...

Page 277: ...hese solvents can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare can decrease visibility through the windshield under certain conditions Caution Use of air fresheners may cause permanent damage to plastics and painted surfaces If an air freshener comes in contact w...

Page 278: ... that GM certified floor mats be purchased Non GM floor mats may not fit properly and may interfere with the accelerator or brake pedal Always check that the floor mats do not interfere with the pedals Use the floor mat with the correct side up Do not turn it over Do not place anything on top of the driver side floor mat Use only a single floor mat on the driver side Do not place one floor mat on ...

Page 279: ...as trained technicians who can perform required maintenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and online scheduling to assist with service needs Your dealer recognizes the importance of providing competitively priced maintenance and repair services ...

Page 280: ...inly driven in heavy city traffic in hot weather Mainly driven in hilly or mountainous terrain Frequently towing a trailer Used for high speed or competitive driving Used for taxi police or delivery service Refer to the information in the Maintenance Schedule Additional Required Services Severe chart Warning Performing maintenance work can be dangerous and can cause serious injury Perform maintena...

Page 281: ...he tires if recommended for the vehicle and perform the following services See Tire Rotation on page 10 49 Check engine oil level and oil life percentage If needed change engine oil and filter and reset oil life system See Engine Oil on page 10 7 and Engine Oil Life System on page 10 9 Check engine coolant level See Engine Coolant on page 10 12 Check engine cooling system hoses and connections Che...

Page 282: ...on page 10 20 Check automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check on page 10 21 Check ignition transmission lock See Ignition Transmission Lock Check on page 10 21 Check parking brake and automatic transmission park mechanism See Park Brake and P Park Mechanism Check on page 10 21 Check accelerator pedal for damage high effort or bi...

Page 283: ...4 000 km 90 000 mi 156 000 km 97 500 mi 168 000 km 105 000 mi 180 000 km 112 500 mi 192 000 km 120 000 mi 204 000 km 127 500 mi 216 000 km 135 000 mi 228 000 km 142 500 mi 240 000 km 150 000 mi Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engine oil and filter if needed Replace passenger compartment air filter 1 Inspect evaporative control system...

Page 284: ...y traffic areas with poor air quality or areas with high dust levels Replacement may also be needed if there is a reduction in air flow excessive window fogging or odors 2 Check all fuel and vapor lines and hoses for proper hook up routing and condition 3 Or every four years whichever comes first 4 Or every five years whichever comes first See Cooling System on page 10 12 5 Or every 10 years which...

Page 285: ...Change engine oil and filter if needed Replace passenger compartment air filter 1 Inspect evaporative control system 2 Replace engine air cleaner filter 3 Change automatic transmission fluid Replace spark plugs Inspect spark plug wires Drain and fill engine cooling system 4 Visually inspect accessory drive belts 5 Replace brake fluid 6 Footnotes Maintenance Schedule Additional Required Services Se...

Page 286: ...10 68 Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs To maintain vehicle performance additional maintenance services may be required It is recommended that your dealer perform these services their trained dealer technicians know your vehicle best Your dealer can also perform a thorough assessment with a mul...

Page 287: ... vehicle s systems and components See Recommended Fluids and Lubricants on page 11 11 for GM approved fluids Engine oil and windshield washer fluid levels should be checked at every fuel fill Instrument cluster lights may come on to indicate that fluids may be low and need to be filled Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks With a...

Page 288: ...help keep the vehicle looking like new vehicle care products are available from your dealer For information on how to clean and protect the vehicle s interior and exterior see Interior Care on page 10 72 and Exterior Care on page 10 68 Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance Signs that the alignment may need to be adjusted includ...

Page 289: ...rake Fluid GM Part No 19299570 in Canada 19299571 Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Automatic Transmission DEXRON VI Automatic Transmission Fluid Key Lock Cylinders Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Hood Latch Assembly Secondary Latch Pivots Spring Anchor and Release Pawl Lubriplate Lubrica...

Page 290: ...e part number or specification can be obtained from your dealer Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 95021102 A3184C Engine Oil Filter 93185674 PF2257G Passenger Compartment Air Filter 13271190 CF181 Spark Plugs 55585517 41 121 Wiper Blades Driver Side 65 0 cm 25 6 in 95915125 Passenger Side 38 0 cm 15 0 in 95915127 Rear 26 5 cm 10 4 in 95...

Page 291: ...22 13 Service and Maintenance 11 13 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Services Performed ...

Page 292: ...Black plate 14 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 11 14 Service and Maintenance Date Odometer Reading Serviced By Services Performed ...

Page 293: ...seen through the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicl...

Page 294: ... information Application Capacities Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount see the refrigerant label under the hood See your dealer for more information Cooling System 1 4L L4 7 3 L 7 7 qt Engine Oil with Filter 1 4L L4 4 0 L 4 2 qt Fuel Tank 53 L 14 gal Wheel Nut Torque 140 Y 100 lb ft All capacities are approximate When addi...

Page 295: ...Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 Technical Data 12 3 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 1 4L L4 B Automatic 0 7 mm 0 028 in 1 4L L4 8 Automatic 0 7 mm 0 028 in ...

Page 296: ...Black plate 4 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 12 4 Technical Data Engine Drive Belt Routing 1 4L L4 Engine ...

Page 297: ... Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 13 Event Data Recorders 13 14 OnStar 13 15 Infotainment System 13 15 Radio Frequency Identification RFID 13 15 Radio Frequency Statement 13 15 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Buick Normally any concerns with the sales transaction or the o...

Page 298: ...h the new vehicle However if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation ...

Page 299: ...imately 70 days We believe our impartial program offers advantages over courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Motors Customer Care Centre 1 800 263 3777 English 1 800 263 7854 French or write to Mediation Arbit...

Page 300: ... my buick com The Buick online owner experience is a one stop resource that allows interaction with Buick and keeps important vehicle specific information in one place Membership Benefits E Vehicle Information Download owner manuals and view vehicle specific how to videos G Maintenance Information View maintenance schedules required alerts OnStar onboard vehicle diagnostic information and schedule...

Page 301: ...vailable to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle such as hand controls or a wheelchair scooter lift for the vehicle For more information on the limited offer visit www gmmobility com or call the GM Mobility Assistance Center at 1 800 323 9935 Text Telephone TTY users call 1 800 833 9935 General Motors of Canada also has a M...

Page 302: ...made many times Services Provided Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the nearest service station Lock Out Service Service to unlock the vehicle if you are locked out A remote unlock may be available if you have OnStar For security reasons the driver must present identification before this service is given Emergency Tow from a Public Road or Highway Tow to the...

Page 303: ...any cost for parts and labor for repairs not covered by the warranty are the owner responsibility Scheduling Service Appointments When the vehicle requires warranty service contact your dealer and request an appointment By scheduling a service appointment and advising the service consultant of your transportation needs your dealer can help minimize your inconvenience If the vehicle cannot be sched...

Page 304: ...used instead of your dealer s shuttle service the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service In addition for U S customers should you arrange transportation through a friend or relative limited reimbursement for reasonable fuel expenses may be available Claim amounts should reflect actual costs and be supported by origi...

Page 305: ...ehicle s designed appearance durability and safety are preserved The use of Genuine GM parts can help maintain the GM New Vehicle Limited Warranty Recycled original equipment parts may also be used for repair These parts are typically removed from vehicles that were total losses in prior crashes In most cases the parts being recycled are from undamaged sections of the vehicle A recycled original e...

Page 306: ...e insurance that ensures repairs with Genuine GM Original Equipment Manufacturer OEM parts or Genuine Manufacturer replacement parts Read the lease carefully as you may be charged at the end of the lease for poor quality repairs If a Crash Occurs If there has been an injury call emergency services for help Do not leave the scene of a crash until all matters have been taken care of Move the vehicle...

Page 307: ... full cost If another party s insurance company is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have no contractual limits with that company In such cases you can have control of the repair and parts choices as long as the cost stays within reasonable limits Service Publications Ordering Informatio...

Page 308: ...rting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying General Motors If NHTSA receives similar complaints it may open an investigation and if it finds that a saf...

Page 309: ...Canada call 1 800 263 3777 English or 1 800 263 7854 French or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy The vehicle has a number of computers that record information about the vehicle s performance and how it is driven For example the vehicle uses computer modules to monitor an...

Page 310: ...orded by your vehicle only if a non trivial crash situation occurs no data are recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location are recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an ED...

Page 311: ...tions Radio Frequency Identification RFID RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as Remote Keyless Entry RKE transmitters for remote door locking unlocking and starting and in vehicle transmitters for garage door openers RFID technology in GM vehicles does not use or record...

Page 312: ...Black plate 16 1 Buick Encore Owner Manual GMNA Localizing U S Canada Mexico 6014813 2014 crc 10 22 13 13 16 Customer Information 2 NOTES ...

Page 313: ...em status light is next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Press Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Press to Make a call end a call or answer an incoming call Give OnStar Hands Free Calling voice commands Give OnStar Turn by Turn Navigation voice commands Requires the available Direct...

Page 314: ...personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if equipped OnStar can unlock the vehicle doors remotely if equipped with automatic door locks and can help police locate the vehicle if it is stolen Navigation OnStar navigation requires the Direct...

Page 315: ...hen responds with OnStar ready then a tone Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from MapQuest com to their Turn by Turn Navigation or screen based navigation system When ready the directions will be downloaded to the vehicle Destination Download Press Q then request the Advisor to download directions to the navigation system in the veh...

Page 316: ...Press System responds OnStar ready followed by a tone 2 Say Call System responds Please say the name or number to call 3 Say 911 without pausing System responds 911 4 Say Call System responds OK dialing 911 Retrieve My Number 1 Press System responds OnStar ready 2 Say My number System responds Your OnStar Hands Free Calling number is then says the number End a Call Press System responds Call ended...

Page 317: ...as changed OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options available How OnStar Service Works Automatic Crash Response Emergency S...

Page 318: ...jamming See Radio Frequency Statement on page 13 15 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Press Q for help with Locating a gas station with an attendant to pump gas Finding a hotel restaurant etc that meets accessibility needs Providing directions to the closest hospital or pharmacy in urgent situations...

Page 319: ...h very dense trees If GPS signals are not available the OnStar system should still operate to call OnStar However OnStar could have difficulty identifying the exact location In emergency situations OnStar can use the last stored GPS location to send to emergency responders A temporary loss of GPS can cause loss of the ability to send a Turn by Turn Navigation route The Advisor may give a verbal ro...

Page 320: ...are Below are the notices and licenses associated with this software libcurl COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg daniel haxx se All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS ...

Page 321: ...ng out of the use of or inability to use this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 Redistributions of source code must retain the above copyright notice definition disclaimer and this list of conditions 2 Redistributions in binary form compil...

Page 322: ...Zip without the explicit permission of Info ZIP Such altered versions are further prohibited from misrepresentative use of the Zip Bugs or Info ZIP e mail addresses or of the Info ZIP URL s 4 Info ZIP retains the right to use the names Info ZIP Zip UnZip UnZipSFX WiZ Pocket UnZip Pocket Zip and MacZip for its own source and binary releases ...

Page 323: ...an Airbag Inflate 3 27 Where Are the Airbags 3 25 Airbags Adding Equipment to the Vehicle 3 34 Passenger Status Indicator 5 11 Readiness Light 5 11 Servicing Airbag Equipped Vehicles 3 34 System Check 3 23 Alarm Vehicle Security 2 11 Alert Side Blind Zone SBZA 9 36 All Wheel Drive 9 25 10 20 Antilock Brake System ABS 9 26 Warning Light 5 16 Appearance Care Exterior 10 68 Interior 10 72 Armrest Fro...

Page 324: ... iii Capacities and Specifications 12 2 Carbon Monoxide Engine Exhaust 9 22 Liftgate 2 9 Winter Driving 9 8 Cargo Cover 4 3 Management System 4 3 Cautions Danger and Warnings iv Center Console Storage 4 3 Chains Tire 10 55 Charging System Light 5 12 Check Engine Light 5 13 Ignition Transmission Lock 10 21 Child Restraints Infants and Young Children 3 38 Lower Anchors and Tethers for Children 3 43 ...

Page 325: ...ering Information 13 11 Customer Satisfaction Procedure 13 1 D Damage Repair Collision 13 9 Danger Warnings and Cautions iv Data Recorders Event 13 14 Daytime Running Lamps DRL 6 2 Indicator Light 5 20 Defensive Driving 9 3 Distracted Driving 9 2 Dome Lamps 6 5 Door Ajar Messages 5 25 Locks 2 7 Power Locks 2 7 Drive Belt Routing Engine 12 4 Drive Systems All Wheel Drive 9 25 10 20 Driver Behavior ...

Page 326: ... Oil Messages 5 25 Overheating 10 15 Power Messages 5 26 Pressure Light 5 19 Running While Parked 9 22 Starting 9 17 Entry Lighting 6 6 Event Data Recorders 13 14 Exit Lighting 6 6 Extender Safety Belt 3 22 Exterior Lamp Controls 6 1 F Features Memory 1 8 Filter Engine Air Cleaner 10 11 First Aid Kit 4 5 Flash to Pass 6 2 Flashers Hazard Warning 6 3 Flat Tire 10 56 Changing 10 57 Floor Mats 10 76 ...

Page 327: ... and Indicators 5 7 General Information Service and Maintenance 11 1 Towing 9 45 Vehicle Care 10 2 GM Mobility Reimbursement Program 13 5 H Halogen Bulbs 10 24 Hazard Warning Flashers 6 3 Head Restraints 3 2 Headlamps Aiming 10 24 Automatic 6 3 Bulb Replacement 10 24 Daytime Running Lamps DRL 6 2 Headlamps cont d Daytime Running Lamps DRL Indicator Light 5 20 Flash to Pass 6 2 High Beam On Light 5...

Page 328: ...6 5 Daytime Running DRL 6 2 Dome 6 5 Exterior Controls 6 1 Front Fog 6 4 Headlamps Front Turn Signal and Parking Lamps 10 24 License Plate 10 26 Malfunction Indicator 5 13 On Reminder 5 20 Reading 6 6 Lane Departure Warning LDW 9 40 Lane Departure Warning Light 5 17 Lap Shoulder Belt 3 17 LATCH System Replacing Parts after a Crash 3 49 LATCH Lower Anchors and Tethers for Children 3 43 Liftgate Car...

Page 329: ...intenance Records 11 13 Maintenance Schedule Recommended Fluids and Lubricants 11 11 Malfunction Indicator Lamp 5 13 Manual Mode 9 24 Memory Features 1 8 Memory Seats 3 6 Messages Battery Voltage and Charging 5 24 Brake System 5 25 Door Ajar 5 25 Engine Cooling System 5 25 Engine Oil 5 25 Engine Power 5 26 Fuel System 5 26 Object Detection System 5 26 Ride Control System 5 28 Tire 5 28 Transmissio...

Page 330: ...g Brake 9 27 Brake and P Park Mechanism Check 10 21 Over Things That Burn 9 21 Parking Assist Ultrasonic 9 34 Passenger Airbag Status Indicator 5 11 Passenger Compartment Air Filter 8 6 Passenger Sensing System 3 30 Perchlorate Materials Requirements California 10 2 Personalization Vehicle 5 29 Power Door Locks 2 7 Mirrors 2 13 Outlets 5 5 Protection Battery 6 6 Power cont d Retained Accessory RAP...

Page 331: ...ent 13 13 General Motors 13 13 U S Government 13 12 Restraints Where to Put 3 42 Retained Accessory Power RAP 9 19 Reverse Tilt Mirrors 2 15 Ride Control Systems Messages 5 28 Roads Driving Wet 9 6 Roadside Assistance Program 13 5 Roof Sunroof 2 18 Roof Rack System 4 5 Rotation Tires 10 49 Routing Engine Drive Belt 12 4 Running the Vehicle While Parked 9 22 S Safety Belts 3 14 Care 3 22 Extender 3...

Page 332: ... 9 19 Out of Park 9 20 Side Blind Zone Alert SBZA 9 36 Signals Turn and Lane Change 6 4 Spare Tire Compact 10 61 Specifications and Capacities 12 2 Speedometer 5 9 StabiliTrak OFF Light 5 17 Start Vehicle Remote 2 5 Starter Switch Check 10 20 Starting the Engine 9 17 Steering 9 4 Heated Wheel 5 2 Power Warning Lights 5 16 Wheel Adjustment 5 2 Wheel Controls 5 2 Storage Areas Cargo Cover 4 3 Cargo ...

Page 333: ...d When It Is Time for New Tires 10 50 Winter 10 37 Towing General Information 9 45 Recreational Vehicle 10 65 Vehicle 10 65 Traction Control System TCS StabiliTrak Light 5 18 Off Light 5 17 Traction Control Electronic Stability Control 9 28 Transmission Automatic 9 23 Fluid Automatic 10 10 Messages 5 29 Transportation Program Courtesy 13 7 Triangle Warning 4 4 Trip Odometer 5 9 Turn and Lane Chang...

Page 334: ...ane Departure LDW 9 40 Warning Lights Gauges and Indicators 5 7 Warning Triangle 4 4 Warnings iv Cautions and Danger iv Hazard Flashers 6 3 Washer Fluid 10 17 Wheels Alignment and Tire Balance 10 54 Different Size 10 52 Replacement 10 54 When It Is Time for New Tires 10 50 Where to Put the Restraint 3 42 Windows 2 16 Power 2 16 Windshield Wiper Washer 5 2 Winter Driving 9 8 Winter Tires 10 37 Wipe...

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