Black plate (4,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
13-4
Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1
‐
800
‐
263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
is a one-stop resource that allows
interaction with Buick and keeps
important vehicle-specific
information in one place.
Membership Benefits
E
(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G
(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I
(Service History):
View
printable dealer-recorded service
records and self-recorded service
records.
D
(Preferred Dealer
Information):
Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J
(Warranty Tracking
Information):
Track the vehicle
’
s
warranty information.
J
(Recall Information):
View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1
.
H
(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F
(Live Chat Support):
Chat live
with online help representatives.
Visit my.buick.com to register your
vehicle.