33
Publication 5423-020-REV 1.0 • www.btxonline.com
Display Error Message Error Description
User Troubleshooting
Power Loss Error
Power loss during pulsing.
Power lost while protocol was running.
PFC Over Temp
PFC module over temperature.
Hardware error. Please contact the manufacturer.
Interlock Open
Electrode interlock open.
Connect electrode connectors to the front of the generator and make
sure the cuvette safety dome cover is closed.
IGBT Switch Fault
IGBT switches fault.
Hardware error. Please contact the manufacturer.
Charge Voltage Max Error
Charging voltage above the expected voltage.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Current Max Error
Charging current above the expected current.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
LV Cap Bank Max
Low voltage capacitor bank voltage above expected value.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
LV Cap Bank Min
Low voltage capacitor bank voltage below expected value.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
HV Cap Bank Max
High voltage capacitor bank voltage above expected value.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
HV Cap Bank Min
High voltage capacitor bank voltage below expected value.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Time Max
Charging capacitor bank to selected voltage exceeded max time estimated. Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Pulse Droop Error
Pulse voltage droop exceeded estimated droop.
A) Increase the sample resistance. This can be achieved by:
1. Increasing the gap size.
2. Reducing the volume.
3. Using a less conductive buffer.
B) Reduce the pulse duration.
Pulse Voltage Overshoot
Pulse voltage monitor (p-vmon) pulse overshoot.
Hardware error. Please contact the manufacturer.
Pulse Voltage Mon too Low
Pulse voltage monitor (p-vmon) below min voltage.
Hardware error. Please contact the manufacturer.
Pulse Voltage Mon too High
Pulse voltage monitor (p-vmon) above max voltage.
Hardware error. Please contact the manufacturer.
Pulse Current Mon too Low
Pulse current monitor (p-imon) below min current.
Hardware error. Please contact the manufacturer.
Pulse Current Mon too High
Pulse current monitor (p-imon) above max current.
Hardware error. Please contact the manufacturer.
Arc_Detected
Arc detected during pulsing.
Arc could happen due to the one or more of the following conditions:
1. Sample resistance is very low for the voltage selected.
2. Gap size is too small for the voltage selected.
3. Pulse duration is too long.
No_HB_from_GUI
Communication error.
Hardware error. Please contact the manufacturer
Sample Resistance
Out Of Range
The measured sample load is out of range.
Increase the sample resistance. This can be achieved by:
1. Increasing the gap size.
2. Reducing the volume.
3. Replacing the buffer with less conductive type of buffer.
Over Current Pulse Abort
Pulse aborted due to pulse over current.
The over current protection feature is added to prevent sample arcing.
This could occur when the sample resistance changes during the pulse:
1. Sample resistance is very low for the voltage selected.
2. Gap size is too small for the voltage selected.
3. Pulse duration is too long.
Idle V I Max
Voltage or current in idle state is higher than expected.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank A Max
Charge capacitor bank A voltage is above tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank A Min
Charge capacitor bank A voltage is below tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank B Max
Charge capacitor bank B voltage is above tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank B Min
Charge capacitor bank B voltage is below tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank C Max
Charge capacitor bank C voltage is above tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank C Min
Charge capacitor bank C voltage is below tolerance.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Dump Time Max
The capacitor bank did not fully discharge in the estimated time.
Turn off the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Invalid Protocol
The generator was requested to run an invalid protocol.
Verify that the used protocol is within the allowed specifications of
the generator.
System Processing (Busy)
The control command is invalid or was issued while the generator was busy. Allow more time between events
TC_Error
The measured rc time while delivering an exponential decay pulse is invalid. Hardware error. Please contact the manufacturer.
Pulse Duration Error
The pulse duration did not meet the expected duration.
Hardware error. Please contact the manufacturer.
Unit Type Sel Error
The unit hardware and software do not match the correct type.
Hardware error. Please contact the manufacturer.
Error: 0X#
Multiple errors.
Multiple error. Please contact the manufacturer.
Error Messages & Troubleshooting
