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Publication 5423-020-REV 1.0 • www.btxonline.com
Research Only
BTX
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 1-508-893-8999
Fax: 1-800-429-5732
Web: www.btxonline.com
Warranty
BTX warranties the ECM 630 Electroporation Systems for a
period of two years from the date of purchase. At its option, BTX
will repair or replace the unit if it is found to be defective as to
workmanship or materials. This warranty does not extend to any
instrumentation which has been (a) subjected to misuse, neglect,
accident or abuse, (b) repaired or altered by anyone other than
BTX without BTX express and prior approval, (c) used in violation
of instructions furnished by BTX. This warranty extends only to the
original customer purchaser. IN NO EVENT SHALL BTX BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do
not allow exclusion or limitation of incidental or consequential
damages so the above limitation or exclusion may not apply to
you. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR USE, OR OF ANY OTHER NATURE.
Some states do not allow this limitation on an implied warranty,
so the above limitation may not apply to you. Without limiting the
generality of the foregoing, BTX shall not be liable for any claims
of any kind whatsoever, as to the equipment delivered or for non-
delivery of equipment, and whether or not based on negligence.
Warranty is void if the ECM 630 instrument is changed in any
way from its original factory design or if repairs are attempted
without written authorization by BTX. Warranty is void if parts,
connections or electrodes not manufactured by BTX are used with
the ECM 630 instrument. If a defect arises within the warranty
period, promptly contact BTX, 84 October Hill Road, Building 7,
Holliston, Massachusetts, USA 01746-1388 using our toll free
number 1-800-272-2775 (US Only) or 508-893-8999 (E-mail:
[email protected]). Goods will not be accepted for return
unless an RMA (Returned Materials Authorization) number has
been issued by our customer service department. The customer
is responsible for shipping charges. Please allow a reasonable
period of time for completion of repairs, replacement and return.
If the unit is replaced, the replacement unit is covered only for
the remainder of the original warranty period dating from the
purchase of the original device. This warranty gives you specific
rights, and you may also have other rights, which vary from state
to state.
Out of Warranty Service
Proceed exactly as for Warranty Service above. If our service
department can assist you by phone or other correspondence, we
will be glad to help at no charge.
Repair service will be billed on the basis of labor and materials.
A complete statement of time spent and materials used will be
supplied. Shipment to BTX should be prepaid. Your bill will include
return shipment freight charges.
Disassembly by the user is prohibited. Service should only be
carried out by experienced BTX technicians.
Repair Facilities and Parts
BTX stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part
numbers. If practical, enclose a sample photo or drawing.
Caution Notice
The ECM 630 system is intended for laboratory use only and can
be used in research and development applications. These systems
have been designed to meet the standards for electromagnetic
compatibility (EMC) and safety intended for laboratory equipment
applications.
This product should not be used in the presence of a flammable
atmosphere such as an anesthetic mixture with air, oxygen, or
nitrous oxide.
Warranty Information
