22
TROUBLESHOOTING
(this should be typed exactly as shown). Click
OK
to confirm and click
OK
again to close the window that is showing.
3.
Click
Next
and enter the ISP telephone number. Click
Next
and then
Finish
. The new icon for the connection will now be displayed.
4.
Click with the right mouse button on the new icon and select
Properties
.
Click on the tab
Server Types
. In the drop down menu click on
Type of
Dial-Up Server
, select the server recommended by your ISP (as an
example, CompuServe is likely to be
CISPPP:PPP connection using
CompuServe Networks
). Click on
OK
.
This configuration is now available for Internet access.
Note
If you have any doubts about what protocols are used by your ISP; contact your
ISP directly for advice.
Failure to Connect to your ISP using 128Kbps
If you suspect that the Speedway PCI Card is only operating using 64Kbps
when you have configured the system to use both ISDN B channels
(e.g. Multilink PPP), please check the following:
• Your ISP supports MPPP, i.e. a simultaneous PPP connection over two
ISDN channels at 128 Kbps.
• If using Windows 95, make sure you have loaded the msdun13 patch
(a copy is available on the CD). This is described in Section 3.5
‘Setting Up Internet Access’
.
• You have followed the instructions shown in Setting Up Internet Access at
128Kbps.
Hints & Tips
Because there is no direct visual feedback to the status of the connection it is
necessary to check by right-clicking your mouse on the
Dial Connection
icon at
the bottom right of your Windows screen. This will show
Status
and
Disconnect
. Click on
Status
and the status screen will show. The number
of devices should read 2, if this is not the case the connection is not running
at 128Kbps.