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BT Speedway ISDN Installation Manual Download Page 26

24

SUPPOR

T

Note

The latest drivers for the Speedway ISDN PCI Card are available for download
from the Speedway web site: www.speedway.bt.com

Still Having Problems?

If you are still having problems you can contact the 

Speedway! 

Helpline

on 

0845 6040195

.

Before you do this:

• If you have Internet access, please look at the FAQs on the Speedway

web site: www.speedway.bt.com.

• Make sure you have followed the installation instructions properly.

• Try un-installing your Speedway PCI Card and re-installing as

described earlier.

• Make a note of your problem including any on-screen messages you

may have seen.

• Make sure you have your product serial number available.

Summary of Contents for Speedway ISDN

Page 1: ...Internal ISDN PCI card for PCs Speedway ISDN PCI card Installation Guide ...

Page 2: ......

Page 3: ...ay ISDN PCI Card 6 3 3 Device Driver Installation 7 3 4 Installing the Speedway Applications the CAPI Port Driver 13 3 5 Setting up Internet access 15 3 6 Uninstalling the Speedway PCI Card and Applications 18 4 Typical use examples 19 5 Troubleshooting and Support 21 6 Technical Information 25 6 1 CAPI Port Drivers 25 6 2 Internet Access 26 6 3 ISDN Information 27 6 4 Product Specifications 29 7 ...

Page 4: ...re under Windows 95 98 and NT For further information please refer to the relevant installation sections Also included is a suite of applications that form an integrated communications package These programs enable you to make the best use of your Speedway ISDN PCI Card Speedway data allows you to transfer data at high speed to and from other PC users who have access to the ISDN and have a compati...

Page 5: ...w to MS Windows make sure you try the various Windows tutorials before attempting any installations 2 1 Check the Contents After opening and unpacking the box you will find the following items Speedway ISDN PCI Card ISDN cable 6m Speedway CD ROM Installation Guide this document 2 2 PC System Requirements Before attempting installation please check that your PC meets the following requirements A Pe...

Page 6: ...omatically when you insert the CD into your computer If not you can start the introduction manually by going into Explorer or using Start Run menu and then double clicking on the intro hlp file in the root directory of the CD The CD contains the Speedway ISDN PCI card installation program for Windows 95 98 and NT It also contains the installation program for the Speedway applications as well as ad...

Page 7: ...completed stages 3 1 to 3 5 above It is a good idea to view the Readme files on the CD before installing your card for the latest product information and installation advice 3 1 Determine what version of Windows you are using If you are using Windows 98 or Windows NT you will be aware of this from the Windows start up screen If you are using Windows 95 it is essential that you determine what versi...

Page 8: ...smaller sockets 4 Gently insert the card into the slot with the back plate facing the rear of the PC Press down until the card is fully located into the slot Do not disturb the PC s internal wiring during installation 5 Replace the retaining screw in order to secure the card back plate to the rear of the PC 6 Replace the cover of your PC tighten any retaining screws and reconnect the power connect...

Page 9: ...d you have just installed 2 The New Hardware Found screen will be displayed announcing that it has recognised the BT Speedway PCI card as a PCI Network Controller If this screen is not displayed close down Windows switch off your PC and check that the card is physically installed correctly 3 Select Driver from the disk provided by hardware manufacturer click OK 4 Your PC will display a prompt aski...

Page 10: ...it s initial display shown 4 Insert the BT Speedway PCI Card CD in your PC s CD drive 5 Click Next and wait whilst Windows updates it s driver database This will take a few seconds 6 Windows will announce that it cannot locate the driver for the recognised device Click Other Locations and you will be prompted to enter a Path name 7 Either type D CARDWARE WINDOWS 95 where D should be substituted wi...

Page 11: ...ust installed 2 Immediately after the New Hardware Found screen is displayed the Add New Hardware wizard will be started and it s initial display shown 3 Insert the BT Speedway PCI Card CD in your PC s CD drive 4 Click Next and in the new window select Search for the best driver for your device and click Next 5 In the next window click on box marked Specify a Location Either type D CARDWARE WINDOW...

Page 12: ... For Windows NT 1 Make sure that you have administrator rights before starting installation 2 Switch on your PC if you have not already done so and Windows will automatically detect the card you have just installed 3 Insert The Speedway PCI Card CD into the CD drive If the CD does not start automatically then you can start the introduction manually by going into NT Explorer or using Start Run menu...

Page 13: ...4 Click on the BT icon to bring up the Windows System Selection view Figure 4 11 INSTALLATION Figure 4 Figure 3 ...

Page 14: ...T Speedway ISDN PCI Card screen will be shown Figure 2 9 Now follow the instructions in Part E E When the BT Speedway ISDN PCI Card screen is displayed Figure 2 1 Click on Continue 2 The following window allows you to select the installation folder Standard default setting is C IDRIVER Click on Continue 3 In the next window select DSS1 the default option and click on Continue 12 INSTALLATION Figur...

Page 15: ...should automatically load and you should see the BT Speedway ISDN PCI Welcome screen Figure 4 If the CD does not automatically load use Windows Explorer or Start Run menu to open the intro hlp file on the CD 2 Click on the BT icon to bring up the Windows System Selection screen 3 On this screen click on the Windows operating system version you are using This will display the Installation Selection...

Page 16: ...now be copied to your PC 9 Leave the Install CAPI port driver check box enabled and click Next 10 A list of virtual modems that will be installed is displayed The default setting selects all options The user can choose to un check those that are not required Note Unless you have a thorough knowledge of modem protocols it is recommended that the default install all modems is used 11 Click OK 12 It ...

Page 17: ... now be displayed in the Dial Up Networking window You are now ready to connect to your ISP at 64Kbps Note If connection is made directly from your Internet browser application it will be necessary to re configure your browser to use your newly created Dial Up connection Internet access at 128Kbps with Windows 95 98 The Dial Up Networking on your PC must support Multi Linking 1 If you are using Wi...

Page 18: ...ouble click Dial Up Networking 3 Click New 4 Type in your choice of name for your new connection Click Next 5 Select I am calling Internet Click Next 6 Enter your Internet service provider s phone number Click Finish 7 Click More and select menu item Edit entry and modem properties 8 In Dial using box select ISDN Internet PPP over ISDN 9 Click OK and then click Close To dial your Internet Service ...

Page 19: ... Dial using list 6 Click on Configure 7 Select both devices check box ISDN Internet PPP over ISDN and ISDN RAS PPP over ISDN 8 Make sure that your ISP telephone number is the same in both devices 9 Click on OK and then click OK again You are now ready to connect to your ISP at up to 128Kbps 3 6 Uninstalling the Speedway PCI Card and Applications Before you uninstall the Speedway software you must ...

Page 20: ...gs Control Panel from the Windows button normally on the bottom left corner of the screen 2 Double click on Add Remove Programs There may be up to three entries seen in the list ISDN CAPI Port Speedway PCI and Speedway all will be seen if complete Speedway installation process has been followed 3 Click on specific entry in list to be removed and then click on Add Remove button 4 Confirm uninstall ...

Page 21: ...Further information about the settings and configuration can be obtained from your Internet service provider 4 2 ISDN file transfer Speedway data provides a way of transferring data between two PCs at very high speed Just set one machine to server mode and another as a client and you will be able to exchange files at up to 128Kbps Speedway data has the capability of transferring this data with eit...

Page 22: ...an use telephony software from other suppliers offering CAPI 2 0 support Note that it is necessary to have a compatible sound card and supporting software to enable replay of the messages 4 5 ISDN Telephone The Speedway phone ISDN telephone enables you to make voice calls via your soundcard over your ISDN service You will need a telephone headset and or microphone and loudspeakers and a full duple...

Page 23: ...connection The telephone number that you are dialling is correct for connecting to your service provider using ISDN You are using the correct Dial Up networking connection you installed with the PCI Card Which protocols are supported by your ISP It is possible that the ISP recommends that the protocol used may be V 120 and asynchronous PPP If this is the case the Dial Up networking connection may ...

Page 24: ...onnect to your ISP using 128Kbps If you suspect that the Speedway PCI Card is only operating using 64Kbps when you have configured the system to use both ISDN B channels e g Multilink PPP please check the following Your ISP supports MPPP i e a simultaneous PPP connection over two ISDN channels at 128 Kbps If using Windows 95 make sure you have loaded the msdun13 patch a copy is available on the CD...

Page 25: ...s described in Section 3 4 Installing the Speedway Software and the subsequent installation sections If the re installation fails to make the system work after using the above process it may be because your operating system has failed to clear properly The Speedway CD has a special application that will delete all Speedway driver information from the system clearreg exe You can find this program i...

Page 26: ...y Helpline on 0845 6040195 Before you do this If you have Internet access please look at the FAQs on the Speedway web site www speedway bt com Make sure you have followed the installation instructions properly Try un installing your Speedway PCI Card and re installing as described earlier Make a note of your problem including any on screen messages you may have seen Make sure you have your product...

Page 27: ...s in the operating system Basically the same transfer rates are attained in data communications with the two drivers Both drivers can be installed in parallel on one system The BT system drivers make it possible for you to utilise communications programs such as Speedway via the Windows Dial Up Networking application in parallel with CAPI based ISDN software for example for dialling in to the Inte...

Page 28: ...he folder WINPORT NDISWAN W95 on the Speedway ISDN PCI Card CD Hints Tips It is a good idea to view the Readme file on the CD for the latest product information and installation advice 6 2 Internet Access For successful access to the Internet or for RAS connections your provider or the remote site in the case of RAS connections should provide digital access and use the same protocol mechanisms as ...

Page 29: ...e may have a number of MSNs Multiple Subscriber Numbers associated and so it will be necessary during the installation phase of the Speedway ISDN PCI Card to enter the MSN you require to operate with your PCI Card All incoming calls from the ISDN are distinguished not only by their MSN but also by their service indicator No such differentiation takes place for calls coming in from the analogue net...

Page 30: ...N If in doubt about the features and functions of your ISDN service please contact your ISDN service provider Note It is a good idea to view the Readme file on the CD for the latest product information and installation advice ...

Page 31: ...ols Application Interface Industry standard Plug and Play PCI card Pentium processor or greater 16 MB RAM or greater 10Mb spare hard drive space Windows 95 or 98 or NT O S DSS1 X 75 HDLC transparent X 25 ISO 8208 X 25 DTE DTE T 90 Fax G3 V 120 X 75 V 42 CAPI 2 0 NDIS WAN CAPI Port Hayes AT 29 SPECIFICATIONS ...

Page 32: ...ocumentation are protected by United Kingdom copyright law and international copyright treaty provisions This Licence is not a sale of the Program s recorded on the CD or any copyright in them 2 You may use the Program s on a single machine this licence covers all users on that machine or remove the Program s from one machine and load them onto another and make copies of the Program s for the sole...

Page 33: ...efects in materials and workmanship under normal use and service for a period of 90 days from the date of delivery as evidenced by the receipt BT s entire liability and your only remedy under this warranty is at BT s option either return of the purchase price or replacement of the CD which is returned to BT postage paid with a copy of the receipt This limited warranty does not apply to CDs which f...

Page 34: ... 98 15 128Kbps Windows 95 98 15 16 64Kbps Windows NT 16 17 128Kbps Windows NT 17 Internet Service Provider 21 22 ISDN connection 6 7 Licence agreement 30 31 PC compatibility 3 memory size 3 requirements 3 PCI Card 6 RAM 3 Specifications 29 Speedway answer 20 Speedway data 19 Speedway fax 19 20 Speedway phone 20 Speedway term 20 System requirements 3 4 Technical information 25 Telephone 20 Un insta...

Page 35: ...art of any contract Speedway Speedway BT and the piper logo are registered trademarks of British Telecommunications plc in the UK Microsoft Windows and Windows NT are registered trademarks of the Microsoft Corporation in the United States and other countries Adobe and Acrobat are trademarks of Adobe Systems Inc British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7AJ...

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