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Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165
General information
Guarantee
Your Freelance XC 500 is
guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion, the option to replace
the Freelance XC 500, or any
component thereof, (other than
the batteries), which is identified
as faulty or below standard, or as
a result of inferior workmanship
or materials. Products over 28 days
old from the date of purchase
may be replaced with a refurbished
product.
The conditions of this
guarantee are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
BT or its agent as instructed.
• This guarantee does not cover
the batteries and any faults or
defects caused by accidents,
misuse, fair wear and tear, neglect,
storm damage, tampering with
the equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12 month
guarantee period:
If you experience difficulty using
the product, prior to returning
your product, please read the Help
section beginning on
page 56
, or
contact the Freelance XC 500
Helpline for assistance:
Helpline
08706 058 047
, 9am to
5.30pm Monday to Friday.
In the unlikely event of a defect
occurring, please follow the
Helpline’s instructions for
replacement or repair.
Outside of the 12 month
guarantee period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
