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General information

For information on safety instructions,  
technical information or setting up 
the extender, please see the 
Frequently Asked Questions at 
bt.com/bbextenderflex1000

Guarantee

Your Broadband Extender Flex 1000 Kit is guaranteed 

for a period of 3 years from the date of purchase. 

Subject to the terms listed below, the guarantee 

will provide for the repair of, or at BT’s or its agent’s 

discretion, the option to replace the Broadband 

Extender Flex 1000 Kit or any component thereof 

which is identified as faulty or below standard, or as a 

result of inferior workmanship or materials. Products 

over 28 days old from the date of purchase may be 

replaced with a refurbished or repaired product.
The conditions of this guarantee are:
•  the guarantee shall only apply to defects that occur 

within the 3 year guarantee period

•  proof of purchase is required
•  the equipment is returned to BT or its agent 

as instructed.

This guarantee does not cover any faults or defects 

caused by accidents, misuse, fair wear and tear, 

neglect, tampering with the equipment, or any 

attempt at adjustment or repair other than through 

approved agents.
This guarantee does not affect your statutory rights.
To find out what to do if your extender is in or outside 

of the 3 year guarantee, please see the Frequently 

Asked Questions at bt.com/bbextenderflex1000

How to recycle your equipment

The symbol shown here and on the product  
means that the product is classed as electrical  
or electronic equipment, so DO NOT put it in  
your normal rubbish bin. 
It’s all part of the Waste Electrical and Electronic 
Equipment (WEEE) Directive to recycle products in 
the best way – to be kinder to the planet, get rid of 
dangerous things more safely and bury less rubbish  
in the ground.
You should contact your retailer or supplier for 
advice on how to dispose of this product in an 
environmentally friendly way.

Declaration of Conformity

For a copy of the Declaration of Conformity  

please refer to bt.com/bbextenderflex1000

Power consumption

In operation

5.2 Watts

Network standby 

3.5 Watts  

Standby mode

0.5 Watts

Elapsed time before going 

into standby mode

5 Minutes

Offices worldwide

The services described in this publication are subject to availability and may be modified from time to time. 

Services and equipment are supplied subject to British Telecommunications plc’s respective standard conditions of contract. 

Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2015. Registered Office: 81 Newgate Street, London EC1A 7AJ.  

Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 3 / ADP02-15

Box contents:

2 x Broadband Extender Flex 1000

2 x Ethernet cables

Find out more

  If you need more detailed instructions, Frequently Asked Questions are 
  available at bt.com/bbextenderflex1000

  If you cannot find the answer to your problem in the Frequently Asked Questions, 
  then please call our free Helpline on 0808 100 6116*. Our dedicated advisors 
  are more likely to be able to help you than the retailer where you made 
  your purchase.

 

*  Calls made from within the UK mainland network are free. Mobile and International call costs may vary.

Summary of Contents for Flex 1000

Page 1: ...t cable into a spare ethernet socket on your router hub 2 Plug the other end into either of the extenders IMPORTANT to work properly extenders must be plugged directly into the wall socket and not into extension leads 3 Plug the extender directly into a wall power socket Make sure the socket s switched on 2 1 3 ...

Page 2: ... minutes If everything s okay the Power and Data indicators on both extenders will light up If the Data light doesn t light up see Connection help overleaf 1 2 3 Connect your device If the connection is successful connect your device to the broadband extender using the ethernet cable provided After 5 minutes of inactivity on the ethernet port the extender will go into power save mode The Power ind...

Page 3: ...f Extender turned off Ethernet On Device connected to extender Flashing Data being sent or received or extender resetting Off No device connected to extender or device switched off or in power save mode Data On Extender connected to network Blue High transfer speed Orange Medium transfer speed Red Low transfer speed Off No connection to network or in power save mode Light status ...

Page 4: ... extenders have a Reset Link button that does this Refer to the extender user guide for more detailed information on how to add more powerline devices Swap devices to help check and isolate a problem with a particular broadband extender unit To check if your home s electrical wiring is affecting your broadband extenders try plugging in extenders in the same room Some old wiring or fuse boxes might...

Page 5: ...You can expand your home network by adding more extenders to your existing kit 1 Plug your additional broadband extender directly into a wall power socket Make sure the socket s switched on 2 Press the Link button on that extender for 5 to 8 seconds Wait for the Power light to flash off and on once 3 Press the Link button again this time for 1 second Power light starts flashing 4 Within 2 minutes ...

Page 6: ...put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way Declaration of Conformit...

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