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Reset to factory settings

If your broadband extenders stop working or become unpaired, you can reset both 
extenders to their factory settings:

1

  Make sure the broadband extender is plugged in and the power socket’s switched on.

2

  Press the Link button for more than 15 seconds until the Data and Power lights 

go out. If everything’s okay, the Power indicator on the extenders will light up.

For detailed instructions and technical information for setting up the extenders, please 
see the Frequently Asked Questions at bt.com/bbextenderflex1000

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How to add more Powerline extenders  

to your existing network

You can expand your home network by adding more extenders to your existing kit.

1

  Plug your additional broadband extender directly into a wall power socket. 

Make sure the socket’s switched on.

2

  Press the Link button on that extender for 5 to 8 seconds. Wait for the Power light 

to flash off and on once.

3

  Press the Link button again, this time for 1 second (Power light starts flashing).

4

  Within 2 minutes, press the Link button on one of the broadband extenders already 

in your home for 1 second to complete the connection to the network. 

5

  Wait for connection to complete. If everything’s okay, the Power and Data 

indicators on the extender will light up.

TIP: you might find it easier to plug your new broadband extender in the same 
double power socket or near one of your existing ones whilst you set things up.

Summary of Contents for Flex 1000

Page 1: ...t cable into a spare ethernet socket on your router hub 2 Plug the other end into either of the extenders IMPORTANT to work properly extenders must be plugged directly into the wall socket and not into extension leads 3 Plug the extender directly into a wall power socket Make sure the socket s switched on 2 1 3 ...

Page 2: ... minutes If everything s okay the Power and Data indicators on both extenders will light up If the Data light doesn t light up see Connection help overleaf 1 2 3 Connect your device If the connection is successful connect your device to the broadband extender using the ethernet cable provided After 5 minutes of inactivity on the ethernet port the extender will go into power save mode The Power ind...

Page 3: ...f Extender turned off Ethernet On Device connected to extender Flashing Data being sent or received or extender resetting Off No device connected to extender or device switched off or in power save mode Data On Extender connected to network Blue High transfer speed Orange Medium transfer speed Red Low transfer speed Off No connection to network or in power save mode Light status ...

Page 4: ... extenders have a Reset Link button that does this Refer to the extender user guide for more detailed information on how to add more powerline devices Swap devices to help check and isolate a problem with a particular broadband extender unit To check if your home s electrical wiring is affecting your broadband extenders try plugging in extenders in the same room Some old wiring or fuse boxes might...

Page 5: ...You can expand your home network by adding more extenders to your existing kit 1 Plug your additional broadband extender directly into a wall power socket Make sure the socket s switched on 2 Press the Link button on that extender for 5 to 8 seconds Wait for the Power light to flash off and on once 3 Press the Link button again this time for 1 second Power light starts flashing 4 Within 2 minutes ...

Page 6: ...put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way Declaration of Conformit...

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