BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187
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Handset on the base does not
Is another handset using the line
Maximum charging power is only
charge.
for a long time?
possible when no calls are being made.
Is the handset placed on the base
Make sure that the handset is placed
properly?
on the base or in the charger correctly.
You will hear a confirmation tone.
Are the batteries in correctly?
Check that you have put the batteries
in the right way, you will hear a
confirmation tone.
Handset does not ring.
The handset ringer may be
Hold down
✱
to switch the ringer
switched off.
back on.
The incoming caller’s number is
The caller’s number has been
Caller has to allow their number to
not displayed even though you
withheld.
be sent.
have Caller Display.
You keep hearing the error beep
You have pressed the wrong
Check the prompts in the display
(a descending tone).
button in a sequence.
or refer to instructions in the
user guide.
The answering machine does
Memory is full.
Delete old messages.
not record any messages or
announcements.
Playback and delete new messages.
An answering machine message
The date/time is not set.
Set the date/time, see page 13.
does not have a time stamp.
During remote operation you are
You have not changed the base
Change the base station PIN to
unable to access messages
station PIN.
allow you to access messages
from another phone.
HELP
BT Diverse Helpline – 08457 908 070