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Using the headset attachments 

36

Behind-the-neck band

To attach the neck band to the headset

1. Remove any headset attachment connected to the 

headset earpiece (except the earbud).

2. Insert the earpiece into the neck band ring as 

shown in diagram below.

3. Push the earpiece towards the neck band ring until 

it clicks into place as shown in diagram below.

4. Place the neck band around your neck with the 

padded neck band rings over your ears.

To wear on your other ear, 
remove the headset from the 
neck band (see page 37) and 
then attach it to the other side 
of the neck band by following 
the steps opposite.

If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp

Summary of Contents for Cordless Headset H55

Page 1: ...BT Cordless Headset H55 UK s best selling phone brand Quick Set up and User Guide...

Page 2: ...to the power supply and allow the battery to charge for at least 3 hours before connecting to a telephone line To make sure you get the best range and reception from your headset avoid interference b...

Page 3: ...the ear hooks Over the head band Behind the neck band Important Only use the mains power adaptor cables and rechargeable battery supplied in this box or this product might not work Any replacement re...

Page 4: ...efrigerators or fluorescent lighting The product works by sending radio signals between the base and the headset The strength of the signal depends on where you position the base Putting it as high as...

Page 5: ...on 0800 218 2182 Talk Standby time Under ideal conditions the headset battery should give up to 8 hours of talk time or 115hrs standby on a single charge This doesn t mean you can unplug the base or l...

Page 6: ...for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible 3 Charge 1 Insert the headset into the magnetic charging mount on the base and...

Page 7: ...and the phone socket You can get BT ADSL microfilters from bt com shop If you use BT Infinity you will not need to use an ADSL microfilter For other types of broadband please check with your provider...

Page 8: ...alert you of an incoming call Connect your headset and cordless or corded phone to the same telephone line wall socket to make or receive calls Menu Calls ADSL microfilter not included is required if...

Page 9: ...f you ve connected to a corded phone you need to connect your headset to the corded handset on your phone 07900 124456 AM PM NEW 3 Plug the other end of the corded phone connection cable into the hand...

Page 10: ...rst 2 PlugtheotherendintotheUSBportonyourcomputer 3 Wait for your operating system to indicate that it has recognised the headset by a sound or pop up window Quick set up guide 10 You can use your hea...

Page 11: ...r you may find the answer in the Help section on page 44 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 218 2182 Our dedicated advisors are...

Page 12: ...ringer volume 22 Mute the ringer temporarily 22 Call Waiting 23 Using the headset in PC mode 23 Make answer or end a call in PC mode 24 Options during a call 25 To adjust the earpiece listening volum...

Page 13: ...ck band 36 To attach the neck band to the headset 36 To remove the neck band from the headset 37 Headset base settings 38 Corded handset connection switch 38 Adjust the desk phone audio switch 38 Add...

Page 14: ...hree seconds when the headset is in use Flashes four times every four seconds when there is an incoming call in Phone mode Flashes every 10 seconds when a fully charged and registered headset in idle...

Page 15: ...e microphone during a call page 25 Press and hold for two seconds to answer an incoming call when you receive a call waiting alert during a call page 23 Press to mute the ringer in the earpiece when t...

Page 16: ...t setting Any key is pressed while the headset is out of range Two low beeps Call waiting alert tone Two rapid beeps every 20 seconds Low battery warning Three rising beeps A conference call starts Th...

Page 17: ...mode button and light PC mode button and light Desk phone audio switch side of base Used to adjust the audio if you have connected the headset base to a corded phone page 38 39 Pair Use to initiate h...

Page 18: ...a call is on hold in Phone mode PC Blue On when PC mode default mode is selected on the idle headset base Flashes twice every three seconds when the headset is in use in PC mode or when there is a co...

Page 19: ...it turns off Switch between Phone and PC mode Before using the headset you can change the default mode When the headset is not in use and you press your headset automatically switches to the default m...

Page 20: ...lect Phone mode Then If the headset base is connected to the telephone wall socket via a cordless phone 1 Make a call as normal using your cordless phone 2 Press on the headset to join the call at any...

Page 21: ...om its base 2 Press on the headset at any time to join the call Do not hang up the corded handset until you want to end the call End a call in Phone mode If the headset base is connected to the teleph...

Page 22: ...ted to the same telephone line as the headset base they will ring to alert you to incoming calls 1 Press Vol or Vol on the top of the headset when it is not in use to adjust the volume 2 To turn the r...

Page 23: ...ce and it is switched on you will hear a call waiting alert tone if there is an incoming call while you are already on a call 1 Press and hold Mute Recall on the headset for two seconds to put your cu...

Page 24: ...uth Make answer or end a call in PC mode 1 Press on the headset 2 Use your VoIP software to make new calls answer incoming calls and end calls as you normally would Your headset should transmit and re...

Page 25: ...ware To adjust the speaking volume 1 During a call press on the right side of the headset base to increase or decrease the microphone sensitivity used to adjust the speaking volume Mute You can turn t...

Page 26: ...your telephone user guide for more information In PC mode another registered headset to the headset base can join an external call in progress 1 To join a call with a headset press on the headset 2 T...

Page 27: ...n the headset to end the call you are on and press again to connect to the call on hold Conference calls You can join Phone and PC calls into a conference call During a call you can Create a conferenc...

Page 28: ...e call on hold and speak to the person on the PC call press the PC button To put the PC call on hold and speak to the person on the Phone call press the Phone button If you need some help call us on 0...

Page 29: ...ce To attach an earbud to the headset earpiece 1 Choose the earbud size you want 2 Position the earbud on the earpiece as shown in the diagram on the next page 3 Press the earbud down gently on the ea...

Page 30: ...then attach it to the headset To adjust the headset to wear on the left or right ear To wear on the left ear 1 Make sure the ear hook ring is positioned as shown in the diagram below before installati...

Page 31: ...am below before installation 2 Then attach the ear hook ring see below To attach the ear hook to the headset 1 Remove any headset attachment connected to the headset earpiece except the ear bud 2 Inse...

Page 32: ...he earpiece until it clicks into place as shown below 4 Hook the headset onto the ear you want to use and adjust the angle of the headset until the microphone is pointing towards your mouth as shown b...

Page 33: ...ove the ear hook from the headset Hold the headset with one hand and twist and gently pull the ear hook with the other hand until it separates from the earpiece Over the head band To attach the head b...

Page 34: ...clicks into place as shown in the diagram below 4 Adjust the head band to fit your head Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in the...

Page 35: ...d band from the headset Hold the headset with one hand and the head band ring with your other hand Twist and gently pull the headset until it separates from the head band ring If you need some help ca...

Page 36: ...iagram below 3 Push the earpiece towards the neck band ring until it clicks into place as shown in diagram below 4 Place the neck band around your neck with the padded neck band rings over your ears T...

Page 37: ...ards your mouth as shown in the diagram below To remove the neck band from the headset Hold the headset with one hand and the neck band ring with your other hand Twist and gently pull the headset unti...

Page 38: ...o NO If you connect your headset to a desk phone handset see page 9 set the Corded Handset Connected switch to YES Adjust the desk phone audio switch If you have connected your headset to a desk phone...

Page 39: ...one 1 Firstly make sure the Corded Handset Connected switch is set to YES 2 Lift the corded handset and press on the headset to check for a dial tone If there is no dial tone or the dial tone is uncle...

Page 40: ...r headset base Register a headset to the headset base 1 Make sure the battery is installed properly in the headset see page 5 The light will flash slowly in red and blue to indicate that the headset i...

Page 41: ...mplete the registration process 6 The light will turn red when the headset is registered but not fully charged or turns blue when it is registered and fully charged 7 To check that registration has be...

Page 42: ...d then register each headset you wish to use again one at a time De register all headsets from the headset base Please read the instructions through carefully before beginning the de registration proc...

Page 43: ...the de registration process The light will flash slowly in red and blue when the de registration process is successful 3 To register the headset s to the headset base again follow the registration in...

Page 44: ...as far away as possible from these types of electronic devices You may need to purchase a new battery Call the Helpline for a replacement battery on 0800 212 2182 The other party cannot hear my voice...

Page 45: ...ice are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply My cordless headset isn t performing normally Make sure the pow...

Page 46: ...charges may apply I hear an echo when using the headset Try adjusting the volume in the base see page 25 I cannot hear a ring tone from the headset when there is an incoming call The headset does not...

Page 47: ...your computer audio settings and your VoIP calling software Make sure the audio settings in your VoIP calling software are set to use your BT Headset The person on the other end cannot hear me in PC...

Page 48: ...o open the Mic Properties window Then click on the Levels tab and adjust the volume slider as necessary Make sure the microphone is not muted 7 Click OK to save your settings and exit For Windows 7 1...

Page 49: ...settings and your VoIP calling software My calls cut in and out while I m using my cordless headset Other electronic products such as TVs radios computers and other DECT phones can cause interference...

Page 50: ...1 Disconnect the power to the headset base 2 Remove the cordless headset battery 3 Wait a few minutes 4 Connect the power to the headset base 5 Install the battery again and then place the cordless h...

Page 51: ...ation Only use the power supply suitable for the BT Cordless Headset H55 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the headset base p...

Page 52: ...s Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is...

Page 53: ...ning your product please read the Help section beginning on page 44 or contact the BT Cordless Headset H55 Helpline on 0800 218 2182 Additional answers to frequently asked questions are available from...

Page 54: ...sed when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT Cordless Headset H55 supports time break recall but not earth...

Page 55: ......

Page 56: ...tive standard conditions of contract Nothing in this publication forms any part of any contract BT Cordless Headset H55 05 13 Issue 1 Printed in China Designed and produced by The Art Design Partnersh...

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