54
Help
Q
How do I dispose of old equipment?
If you’ve received your new BT Business Hub as a replacement for a faulty
one, please return the faulty one together with its power cable following the
instructions we gave when you contacted the helpdesk.
If you’ve other old electrical equipment you’d like to dispose of, see www.bt.com/
business/equipmentdisposal (click on Email BT, then enter your details).
Before disposing of any such equipment, we recommend you reset it to its default
settings – this should remove all your personal settings. To find out how to reset
your Hub to its default settings, see page 55.
Q
I’m moving office. What should I do?
Call us on 0800 800 152* giving at least five days’ notice. The BT Business Total
Broadband service is subject to availability at your new office.
Q
Where can I get help with general office computing and technology?
BT Engineer Install can give you professional IT support and advice across a wide
range of computer and IT devices. For help in your office or over the phone, go to
www.bt.com/business/help/engineerinstall or call us on 0800 400 400*.
* Please note: calls to 0800 numbers are free from UK landlines. Mobile costs may vary. See www.bt.com/pricing for details.
All calls made to BT or from BT may be recorded to help us give you a better service.
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