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If you experience any problems, please call the Helpline on 0800 145 6789* or email [email protected]
Time saver
When you ring in to access your messages
remotely, if your answering machine is set to
time saver and you have new messages it will
answer after 2 rings, if you do not have any new
messages, it will answer after 6 rings. This means
you can hang up after 3 rings knowing you have
no new messages, saving you time and the cost
of the call.
You cannot use this feature if you have BT Answer
1571 or Call Minder active as the call will be
intercepted before the 20 rings.
Your handset will automatically return to standby
if no button is pressed for 8 seconds or more.
If you have any new messages they will be played
after you have entered your security PIN code.
If you enter an incorrect PIN code you will hear
‘Incorrect security code. Please enter your
security code’. You can try entering the code
again. If it is still incorrect you will hear the voice
prompt and your BT Synergy will hang up.
If no button is pressed for 8 seconds or more your
BT Synergy will hang up.
Answering machine
Switch your answering machine on remotely
If you forget to switch your answering machine on, you can do it remotely from
another phone.
1. Dial your telephone number and let it ring. After 20 rings you will hear your
outgoing message.
2. Press
*
, then enter your security code. (Default setting = 0000)
3. Press
0
and your answering machine will switch on ready to answer incoming
calls.
Play messages
1. Dial your phone number. When you hear your outgoing message, press
*
.
2. Enter your 4 digit PIN.
3. Use the keypad to operate your answering machine:
1
To hear main menu
2
To play messages
3
To play new messages
4
To skip back during messages
5
To delete during messages
6
To skip forward during messages
7
To set to answer only (or answer and record) depending upon the
Answer Mode status of the product at that time.
8
To record a new outgoing message
9
To set answer off
0
To set answer on