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STEP
ACTION
YES
NO
GO TO
39.
Does status code 24 begin flashing when high-heat pressure switch HPS is en-
ergized?
40
33
—
40.
Turn power off and disconnect PL1 from 2-stage furnace control.
—
—
41
41.
Do you have continuity between BROWN wire and chassis ground?
42
3
—
42.
The BROWN wire to high-heat pressure switch HPS and gas valve GV is short-
ing to ground. Replace or repair it.
—
—
11
43.
Disconnect jumper wire across R, W/W1, and W2 thermostat terminals and wait
until blower stops.
—
—
44
44.
Jumper R, G, and Y/Y2 thermostat terminals.
—
—
45
45.
Does status code 24 begin flashing when G and Y/Y2 are energized?
72
46
—
46.
Does furnace have a variable-speed ICM blower motor.
55
47
—
47.
Reconnect all thermostat leads (except humidifier lead to HUM terminal) to
2-stage furnace control and operate furnace in heating and cooling mode from
thermostat.
—
—
48
48.
Does status code 24 occur during heating cycle?
49
50
—
49.
You have a defective thermostat or a short circuit in R, W/W1, or W2 wiring be-
tween thermostat, furnace, and outdoor unit. If furnace is twinned, also check
twinning kit relay TKR.
—
—
11
50.
Does status code 24 occur during cooling cycle?
51
52
—
51.
You have a defective thermostat; short circuit in G, Y1, Y/Y2, or O wiring be-
tween thermostat and outdoor unit; or a short circuit in outdoor unit contactor or
reversing valve (heat pump only).
—
—
11
52.
Does problem usually occur in cooling mode?
53
54
—
53.
Check outdoor unit contactor. Failure to pull in can cause excessive current
draw on low-voltage circuit. This can be an intermittent problem.
—
—
11
54.
Reconnect humidifier and check for excessive current draw. If current draw is
excessive check wiring to humidifier solenoid, diode bridge (if used), and hu-
midifier solenoid.
—
—
11
55.
Disconnect jumper wire across R, G, and Y/Y2 thermostat terminals.
—
—
56
56.
Jumper loose end of WHITE wire that is normally connected to HUM quick-
connect terminal on 2-stage furnace control to R thermostat terminal.
—
—
57
57.
Does status code 24 flash?
58
65
—
58.
Disconnect PL9 from variable-speed ICM blower motor and replace secondary
voltage fuse.
—
—
59
59.
Does status code 24 flash?
61
60
—
60.
Replace ICM blower motor.
—
—
4
61.
Disconnect PL7 from EZ-SELECT airflow control and replace secondary voltage
fuse.
—
—
62
62.
Does status code 24 flash?
64
63
—
63.
Replace EZ-SELECT airflow control.
—
—
4
64.
There is a direct short to ground in ICM blower harness. Repair or replace ICM
blower harness then reconnect PL7.
—
—
4
65.
Disconnect jumper from WHITE wire that is normally connected to HUM quick-
connect terminal on 2-stage furnace control. Then reconnect WHITE wire back
to HUM quick-connect terminal on 2-stage furnace control.
—
—
66
66.
Jumper Y1 from EZ-SELECT airflow control to R thermostat terminal.
—
—
67
67.
Does status code 24 flash?
58
68
—
68.
Disconnect jumper across Y1 and R.
—
—
69
69.
Jumper O from EZ-SELECT airflow control to R thermostat terminal.
—
—
70
70.
Does status code 24 flash?
58
71
—
71.
Reconnect thermostat leads to Y1 and O from EZ-SELECT airflow control.
—
—
47
72.
Does furnace have a variable-speed ICM blower motor?
73
3
—
73.
Disconnect PL4 from 2-stage furnace control and replace secondary voltage
fuse.
—
—
74
74.
Does status code 24 flash?
3
75
—
75.
Reconnect PL4 to 2-stage furnace control.
—
—
58
76.
Does furnace have a variable-speed ICM blower motor?
77
3
—
77.
Reconnect PL1 to 2-stage furnace control, disconnect PL4 from 2-stage furnace
control, replace secondary voltage fuse, and turn power back on.
—
—
78
78.
Does status code 24 flash?
3
75
—
79.
Continue to observe furnace operation for 10 minutes.
—
—
80
80.
Does status code 24 flash after blower comes on?
81
82
—
81.
The insulation is loose and has shorted against limit switch.
—
—
11
82.
Check for loose or torn insulation, because it can cause intermittent occur-
rences of status code 24.
—
—
43
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