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Brother MFC 7345N - Laser Multifunction Center, User Manual

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Brother MFC 7345N - Laser Multifunction Center User Manual Download Page 127

Troubleshooting and routine maintenance

113

B

Document jams

B

If the document is jammed, follow the steps 
below.

Note

After removing a jammed document, 
check that no paper scraps are left in the 
machine that could cause another jam.

 

Document is jammed in the top of the 
ADF unit

B

a

Take out any paper from the ADF that is 
not jammed.

b

Open the ADF cover.

c

Pull the jammed document out to the 
left.

 

d

Close the ADF cover.

e

Press 

Stop/Exit

.

Document is jammed under the 
document cover

B

a

Take out any paper from the ADF that is 
not jammed.

b

Lift the document cover.

c

Pull the jammed document out to the 
right.

 

d

Close the document cover.

e

Press 

Stop/Exit

.

Document is jammed at the output 
tray

B

a

Pull the jammed document out to the 
right.

 

b

Press 

Stop/Exit

.

Summary of Contents for MFC 7345N - Laser Multifunction Center

Page 1: ...USER S GUIDE MFC 7440N MFC 7840W Version A USA CAN ...

Page 2: ...Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify...

Page 3: ...ay to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com Not...

Page 4: ...idge yield is declared in accordance with ISO IEC 19752 2 Drum yield is approximate and may vary by type of use In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Toner Cartridge Standard TN 330 Approx 1 500 pages 1 Toner Cartridge High Yield TN 360 Approx 2 600 pages 1 Drum Unit DR 360 Approx 12 000 pages 2...

Page 5: ...E LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL...

Page 6: ...device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life 5 Problems arising from other than defects in materials or workmanship and 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units This...

Page 7: ...n your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The replac...

Page 8: ...ipping or transport will cause severe damage to the Laser MFC Fax machine and will void the Warranty For inkjet units When shipping your Inkjet MFC Fax machine remove the ink cartridges and replace them with the original protective parts If original protective parts are not available leave ink cartridges installed Please avoid shipping the unit without original protective parts or ink cartridges D...

Page 9: ...er in the manual feed slot 10 Unprintable area 13 Acceptable paper and other print media 14 Recommended paper and print media 14 Type and size of paper 14 Handling and using special paper 15 Loading documents 18 Using the automatic document feeder ADF 18 Using the scanner glass 19 3 General setup 20 Mode timer 20 Paper settings 20 Paper type 20 Paper size 20 Volume settings 21 Ring volume 21 Beepe...

Page 10: ...ditional sending operations 34 Sending faxes using multiple settings 34 Electronic cover page 34 Contrast 35 Changing fax resolution 36 Dual access 36 Real time transmission 36 Overseas mode 37 Delayed fax 37 Delayed batch transmission 37 Checking and canceling waiting jobs 38 Sending a fax manually 38 Out of memory message 38 6 Receiving a fax 39 Choose the correct Receive Mode 39 Using receive m...

Page 11: ... telephone 51 Using a non Brother cordless external handset 51 Using remote codes 51 8 Dialing and storing numbers 52 How to dial 52 Manual dialing 52 One touch dialing 52 Speed dialing 52 Search 53 Fax redial 53 Storing numbers 53 Storing a pause 53 Storing one touch dial numbers 53 Storing speed dial numbers 54 Changing one touch and speed dial numbers 54 Setting up groups for broadcasting 55 Di...

Page 12: ...on III Copy 12 Making copies 70 How to copy 70 Entering copy mode 70 Making a single copy 70 Making multiple copies 70 Stop copying 70 Copy options temporary settings 71 Enlarging or reducing the image copied 71 Using the Options key 72 Improving copy quality 73 Sorting copies using the ADF 73 Adjusting contrast 74 Making N in 1 copies page layout 74 Out of memory message 75 Section IV Software 13...

Page 13: ...one detection 105 Telephone line interference 106 Error and maintenance messages 107 Transferring your faxes or Fax Journal report 111 Document jams 113 Paper jams 114 Routine maintenance 118 Cleaning the outside of the machine 118 Cleaning the scanner glass 119 Cleaning the laser scanner window 120 Cleaning the corona wire 122 Cleaning the drum unit 123 Replacing the consumable items 126 Replacin...

Page 14: ... Print 158 Interfaces 158 Computer requirements 159 Consumable items 161 Ethernet wired network 162 Ethernet wireless network MFC 7840W only 163 Authentication and encryption for wireless users only 164 Wi Fi Alliance certification 165 Wireless one push configuration 166 E Glossary 167 F Index 171 ...

Page 15: ...Section I General I General information 2 Loading paper and documents 8 General setup 20 Security features 24 ...

Page 16: ...hen click User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below a Turn on your PC Insert the Brother CD ROM labeled Windows into your CD ROM drive b If the language selection screen appears click your language General information 1 Bold Bold style identifies keys on the machine control panel or computer screen Italics...

Page 17: ... and Quick Setup Guide This format is recommended for printing the manuals Click to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find scanning instructions 1 There are several ways you can scan documents You can find the instructions as follows Software User s Guide 1 Scanning a document using the TW...

Page 18: ...ls User s Guide for stand alone operations Software User s Guide Network User s Guide and Quick Setup Guide The PDF format is recommended for printing the manuals Double click Brother Solutions Center icon to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find scanning instructions 1 There are several ...

Page 19: ... numbers for the USA and Canada click Support Information To access the USA Brother online shopping mall http www brothermall com for additional product and service information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http so...

Page 20: ...ft Lets you access One Touch numbers 5 to 8 when held down 3 LCD Displays messages to help you set up and use your machine 4 Menu keys Menu Lets you access the Menu to program your settings in this machine Clear Back Deletes entered data or lets you cancel the current setting OK Lets you store your settings in the machine Volume keys d or c Press to scroll backwards or forwards through menu select...

Page 21: ...n the CD ROM Copy Puts the machine in Copy mode 9 Print keys Secure You can print data saved in memory when you enter your four digit password For details about using the Secure key see the Software User s Guide on the CD ROM MFC 7840W only When using Secure Function Lock you can switch restricted users by holding down Shift as you press the Secure key See Secure function lock MFC 7840W only on pa...

Page 22: ... set the paper size in the printer driver or by using the control panel buttons Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds Loading paper in the paper tray 2 Printing on plain paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the green paper g...

Page 23: ... sure that the paper is below the maximum paper mark 1 The side to be printed on must be face down CAUTION Make sure the paper guides touch the sides of the paper so it will feed properly If you do not do this it may cause damage to your machine d Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine e Unfold the support flap 1 to prevent paper fro...

Page 24: ... Feed mode when you put paper in the manual feed slot a Unfold the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine b Open the manual feed slot cover c Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of paper in the manua...

Page 25: ...nted sheet or envelope immediately to prevent a paper jam The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot a Open the back cover back output tray b Open the manual feed slot cover c Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of paper or one envelope i...

Page 26: ...ut or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any print media in the manual feed slot before the machine is in the Ready state the print media may be ejected without being printed on To easily remove a small printout from the output tray lift up the scanner cover by using both hands as shown in the illustration Yo...

Page 27: ...anges with the paper size Unprintable area when printing from a computer 2 When using the driver the printable area is smaller than the paper size as shown below Portrait Landscape Note The unprintable area shown above is for Letter size paper The unprintable area changes with the paper size 2 2 1 1 2 2 1 1 2 2 1 1 Windows printer driver and Macintosh printer driver BRScript Driver for Windows and...

Page 28: ... moisture content of approx 5 Recommended paper and print media 2 To get the best print quality we suggest using the following paper Type and size of paper 2 The machine loads paper from the installed standard paper tray or manual feed slot Standard paper tray 2 Since the standard paper tray is a universal type you can use any of the paper sizes one paper type and size at a time listed in the tabl...

Page 29: ...jam or damage your machine Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Paper size Paper types No of sheets Paper Tray A4 Letter Legal Executive A5 A6 B5 B6 and Folio 1 Plain paper and recycled ...

Page 30: ... of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can be fed from manual fee...

Page 31: ... of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on surface as shown in figure below with double flaps as shown in figure below with sealing flaps that have not been folded at purchase with sealing flaps as shown in figure below with each side folded as shown...

Page 32: ...your machine Labels can be fed from the manual feed slot only Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape CAUTION Avoid feeding labels with the carrier sheet exposed because your machine will be damaged Loading documents 2 Using the automatic document feeder ADF 2 The ADF can hold up to 35 pages and feeds each sheet individually Use standard 20...

Page 33: ...t Using the scanner glass 2 You can use the scanner glass to fax copy or scan pages of a book or one page at a time Documents can be up to 8 5 in wide and 11 7 in long 215 9 mm wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left center the document face down on the scanner glass c Close the document cover CA...

Page 34: ...This will give you the best print quality a Press Menu 1 2 General Setup 2 Paper Type b Press a or b to choose Thin Plain Thick Thicker Transparency or Recycled Paper Press OK c Press Stop Exit Paper size 3 You can use nine sizes of paper for printing copies A4 Letter Legal Executive A5 A6 B5 B6 and Folio and four sizes for printing faxes A4 Letter Legal or Folio 8 13 When you change the size of p...

Page 35: ...ss OK c Press Stop Exit Beeper volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 4 2 Volume 2 Beeper b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker volume 3 You can choose a range of speaker volume levels from High to Off...

Page 36: ...urning off the fuser while the machine is idle You can choose how long the machine must be idle from 00 to 99 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep mode there will be a short delay wh...

Page 37: ... dial pad Press OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall hookflash press Hook to enter the break Canada only If the pulse dialing mode is on and l are not available to use c Press Stop Exit Changing the prefix number 3 a USA Press Menu 0 5 Canada Press Menu 0 6 b Do ...

Page 38: ...ile TX Lock is on the following operations are NOT available Sending faxes Copying PC printing Scanning Note To print the faxes in memory turn off TX Lock If you forget the TX Lock password please call Brother Customer Service Setting up the password 4 Note If you have already set the password you will not need to set it again a Press Menu 1 8 1 Security 1 TX Lock b Enter a four digit number for t...

Page 39: ...tors can set limitations and make changes for each user When Print is disabled PC print jobs will be lost without notification When Secure Function Lock is on you can only use 1 Contrast 6 Polled TX or 7 Coverpg Setup in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when the both Fax Tx and Fax Rx are enabled Setting the password for...

Page 40: ... you disable Print for Public users it will also disable PC printing for all restricted users f Press Stop Exit Setting up restricted users 4 You can set up users with restrictions and a password a Press Menu 1 8 1 Security 1 Function Lock b Press a or b to choose Setup User Press OK c Enter the administrator password Press OK d Press a or b to choose User01 Press OK e Use the numeric keys to ente...

Page 41: ... digit administrator password Press OK Switching users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode timer on page 20 Also you can exit from an individual user by pressing the lighted...

Page 42: ...enter your password when the LCD shows Verify Press OK d Press Stop Exit Changing your setting lock password4 a Press Menu 1 8 2 Security 2 Setting Lock b Press a or b to choose Set Password Press OK c Enter your four digit password Press OK d Enter a four digit number for the new password Press OK e Re enter your new password when the LCD shows Verify Press OK f Press Stop Exit Turning setting lo...

Page 43: ...outbound calls Dial pad restriction 4 a Press Menu 2 6 1 Dial Restrict 1 Dial Pad b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit One touch restriction 4 a Press Menu 2 6 2 Dial Restrict 2 One Touch Dial b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit Speed dial restriction 4 a Press Menu 2 6 3 Dial Restrict 3 Speed Dial b Press a or b to choose ...

Page 44: ...Chapter 4 30 ...

Page 45: ...Section II Fax II Sending a fax 32 Receiving a fax 39 Telephone services and external devices 44 Dialing and storing numbers 52 Remote fax options 57 Polling 64 Printing reports 66 ...

Page 46: ...pages of a book or a single page at a time The documents can be up to Letter or A4 size Press Stop Exit to cancel a fax in progress a Make sure you are in Fax mode b Place your document face down on the scanner glass c Dial the fax number See How to dial on page 52 d Press Start The machine starts scanning the first page e After the machine scans the page the LCD will prompt you to choose one of t...

Page 47: ...ss OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 52 d Repeat c until you have entered all the fax numbers you want to broadcast to e Press Start After the broadcast is finished the machine will print a broadcast report to let you know the results Canceling a broadcast in progress 5 While broadcasting you can canc...

Page 48: ...red in the One Touch or Speed Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on page 150 for help entering characters...

Page 49: ... that you can write on you can print the sample page and attach it to your fax a Make sure you are in Fax mode b Press Menu 2 2 7 Setup Send 7 Coverpg Setup c Press a or b to choose Print Sample Press OK d Press Start e After the machine print a copy of your cover page press Stop Exit Contrast 5 For most documents the default setting of Auto will give the best results It automatically chooses the ...

Page 50: ...nning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD will show the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them Note If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message ...

Page 51: ...or Off Press OK Delayed fax 5 You can store up to 50 faxes in the memory to be sent within a twenty four hour period a Make sure you are in Fax mode b Load your document c Press Menu 2 2 3 Setup Send 3 Delayed Fax d Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK Note The number of pages you can scan into the memory depends on the amount of...

Page 52: ...he fax tone press Start If you are using the scanner glass press 1 to send a fax f If you picked up the handset of an external telephone replace it Sending a fax at the end of a conversation 5 At the end of a conversation you can send a fax to the other party before you both hang up a Ask the other party to wait for fax tones beeps and then to press the Start or Send key before hanging up b Make s...

Page 53: ...lephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your receive mode See External TAD on page 40 Will you be using your Brother machine on a dedicated fax line Your machine automatically answers ...

Page 54: ...ur machine Also see F T ring time Fax Tel mode only on page 41 and Ring delay on page 41 Manual 6 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature To receive a fax in Manual mode press Start when you hear fax tones short repeating beeps You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line a...

Page 55: ...ly 6 When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T ring time setting If you hear the F T ring it means that you have a vo...

Page 56: ... an extension or external telephone press the Fax Receive Code l51 See Operation from extension telephones on page 50 Note If you use a modem or send faxes from a computer on the same line and your machine intercepts them set easy receive to Off a Make sure you are in Fax mode b Press Menu 2 1 3 Setup Receive 3 Easy Receive c Press a or b to choose On or Off Press OK d Press Stop Exit Setting the ...

Page 57: ...sure you are in Fax mode b Press Menu 2 1 8 Setup Receive 8 Fax Rx Stamp c Press a or b to choose On or Off Press OK d Press Stop Exit Note Make sure you have set the current date and time in the machine Receiving a fax at the end of a conversation 6 At the end of a conversation you can ask the other party to send you a fax before you both hang up a Ask the other party to place the document in the...

Page 58: ...e under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service establishes a second telephone number on the same line as your existing telephone number and each number has its own ring pattern Typically the original number rings with the standard ring pattern and...

Page 59: ...r while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate telephone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the dire...

Page 60: ... pattern that the telephone company gave you f Press Stop Exit Distinctive Ring is now set to On Turning off distinctive ring 7 a Press Menu 2 0 2 Miscellaneous 2 Distinctive b Press a or b to choose Off Press OK c Press Stop Exit Note If you do not want to receive faxes on your Distinctive Ring number you can turn off Distinctive Ring The machine will stay in Manual receive mode so you will need ...

Page 61: ... 2 0 3 Miscellaneous 3 Caller ID b Press a or b to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD c Press Start d After printing has finished press Stop Exit Connecting an external TAD telephone answering device 7 You can connect an external Telephone Answering Device TAD to the same line as your machine When the TAD answers a call you...

Page 62: ...ur message This allows your machine time to listen for fax tones b Limit your speaking to 20 seconds c End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing l51 and Start Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud...

Page 63: ...iplex adapter If your machine is on Line 2 plug it into L2 of the triple adapter Installing machine external two line TAD and two line telephone 7 When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the machine on Line 2 which is expla...

Page 64: ...phones 7 Operation from extension telephones 7 If you answer a fax call on an extension telephone or an external telephone connected to the EXT jack of the machine you can make your machine take the call by using the Fax Receive Code When you press the Fax Receive Code l51 the machine starts to receive the fax See Easy receive on page 42 If the machine answers a voice call and pseudo double rings ...

Page 65: ...wer a fax call on an extension or external telephone you can tell your machine to receive it by pressing the fax receive code l51 Wait for the chirping sounds then replace the handset See Easy receive on page 42 Telephone Answer Code 7 If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an ext...

Page 66: ...want to call See Storing one touch dial numbers on page 53 To dial One Touch numbers 5 to 8 hold down Shift as you press the One Touch key Speed dialing 8 Press Search Speed Dial and then the three digit Speed Dial number See Storing speed dial numbers on page 54 Note If the LCD shows Not Registered when you enter a One Touch or a Speed Dial number it means that a number is not stored there Dialin...

Page 67: ...time by pressing Redial Pause and Start Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes Storing numbers 8 You can set up your machine to do the following types of easy dialing One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the defau...

Page 68: ...tion number 001 200 Press OK c Enter the number up to 20 characters Press OK d Do one of the following Enter the name using the dial pad up to 15 characters Press OK Press OK to store the number without a name e Do one of the following If you want to save a fax resolution along with the number Press a or b to choose Std Fine S Fine or Photo Press OK Press OK if you do not want to change the defaul...

Page 69: ...tore the group in one of the following ways Press a One Touch key Press Search Speed Dial and then enter the three digit Speed Dial location Press OK c Use the dial pad to enter a group number 01 to 08 Press OK d To add One Touch or Speed Dial numbers follow the instructions below For One Touch numbers press the One Touch keys one after the other For Speed Dial numbers press Search Speed Dial and ...

Page 70: ...pad Press Search Speed Dial 003 7001 on the dial pad and Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Pause 8 Press Redial Pause to insert a 3 5 second pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Tone or pulse Canada only 8 If you have a Pulse dialing service but need to send Tone signals f...

Page 71: ...igits using a One Touch key or press Search Speed Dial and the three digit location Note If you store a group on a One Touch key or a Speed Dial location the faxes will be forwarded to several fax numbers Press OK d Press a or b to choose On or Off Press OK Backup Print On e Press Stop Exit Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a co...

Page 72: ... PIN enter the PIN press press Redial Pause enter your fax number followed by Press OK For example press 1 2 3 4 5 Redial Pause 1 8 0 0 5 5 5 6 7 8 9 If you do not need a PIN press OK e Press Stop Exit Note You cannot change a Paging number or PIN remotely If you have set Paging a backup copy will automatically be printed at the machine Fax storage 9 The fax storage feature lets you store your rec...

Page 73: ...ress OK c Press a or b to choose USB or your computer name if the machine is connected to a network Select ab or OK USB Press OK d Press a or b to choose On or Off Backup Print Off Press OK e Press Stop Exit Note Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software U...

Page 74: ... will be sent to your PC when the PC Fax Receive icon is active on your PC See the Software User s Guide on the CD ROM If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged The LCD will ask you the following message Backup Print On Backup Print Off Press a or b to choose On or Off Press OK Press Stop Exit Note If you choose Backup Print O...

Page 75: ...ny time If you want to make your code inactive press Clear Back and then OK in b to restore the inactive setting l Using your remote access code 9 a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers immediately enter your Remote Access Code 3 digits followed by l c The machine signals if it has received messages No beeps No messages received ...

Page 76: ...e You can insert a pause in a fax number by using the key Changing the fax forwarding number 9 You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers enter your remote access code 3 digits followed by l If you hear one long bee...

Page 77: ...t been registered You can register your fax forwarding number by entering 4 See Changing the fax forwarding number on page 62 Once you have registered the number fax forwarding will work 3 Paging 4 Fax forwarding number 6 Fax storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 62 3 Erase faxes fr...

Page 78: ...number you are polling Press Start The LCD will show Dialing Sequential polling 10 Sequential polling lets you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed a Make sure you are in Fax mode b Press Menu 2 1 7 c Specify the fax machines you want to poll by using One Touch Speed Dial Search a Group or the dial pad You must press OK...

Page 79: ...the following message Other Settings 1 Yes 2 No f Press Start g If you are using the scanner glass the LCD will prompt you to choose one of the options below Next Page 1 Yes 2 No send Press 1 to send another page Go to h Press 2 or Start to send the document h Place the next page on the scanner glass press OK Repeat g and h for each additional page Your machine will automatically send the fax Note...

Page 80: ... You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to Off you can still print the report by following the steps on the next page a Press Menu 2 4 2 Report Setting 2 Journa...

Page 81: ...ers stored in the One Touch and Speed Dial memory in numerical or alphabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings How to print a report 11 a Press Reports b Do one of the following Press a or b to choose the report y...

Page 82: ...Chapter 11 68 ...

Page 83: ...Section III Copy III Making copies 70 ...

Page 84: ...ingle copy 12 a Make sure you are in Copy mode b Load your document c Press Start Making multiple copies 12 a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Start Note To sort your copies see Sorting copies using the ADF on page 73 Stop copying 12 To stop copying press Stop Exit Making copies 12 ...

Page 85: ...only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarge or reduce the next copy follow the instructions below a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Enlarge Reduce e Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK Press a...

Page 86: ...tions Options Page Press a or b then press OK Press a or b then press OK Quality Auto Text Photo 73 Stack Sort appears when the document is in the ADF Stack Sort 73 Contrast b onnnn a b nonnn a b nnonn a b nnnon a b nnnno a 74 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 74 The factory settings are shown in Bold with an asterisk OK OK ...

Page 87: ... to enter the number of copies up to 99 d Press Options Press a or b to choose Quality Press OK e Press a or b to choose Auto Text or Photo Press OK f Press Start To change the default setting follow the steps below a Press Menu 3 1 Copy 1 Quality b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF12 You can sort multiple copies Pages will be stacked i...

Page 88: ...the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper Important 12 Please make sure the paper size is set to Letter A4 Legal or Folio P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature a Make sure you are in Copy mode b Load your document c Use th...

Page 89: ...message 12 If the memory becomes full while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following Print the faxes that are in the memory See Prin...

Page 90: ...Chapter 12 76 ...

Page 91: ...Section IV Software IV Software and Network features 78 ...

Page 92: ...k Faxing Network Printing Network Scanning Wireless Network Users MFC 7840W only Note See Accessing the Software User s Guide and Network User s Guide on page 2 How to read HTML User s Guide 13 This is a quick reference for using the HTML User s Guide For Windows 13 Note If you have not installed the software see Chapter 1 a From the Start menu point to Brother MFC XXXX from the programs group the...

Page 93: ... into your CD ROM drive b Double click the Documentation icon c Double click your language folder and then double click the top page file d Click on the manual you want SOFTWARE USER S GUIDE or NETWORK USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window ...

Page 94: ...Chapter 13 80 ...

Page 95: ...Section V Appendixes V Safety and legal 82 Troubleshooting and routine maintenance 93 Menu and features 135 Specifications 151 Glossary 167 ...

Page 96: ...rs water chemicals or devices that contain magnets or generate magnetic fields DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory DO NOT connect your machine to an AC po...

Page 97: ...hen the power cord from the AC power outlet See Routine maintenance on page 118 DO NOT use flammable substances any type of spray or an organic solvent liquid that contains alcohol or ammonia to clean the inside or outside of the machine Refer to Routine maintenance on page 118 for how to clean the machine DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make...

Page 98: ... holds that are under the scanner Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack Never install telephone wiring during a lightning storm Never install a telephone wall jack in a wet location This product must be installed near an AC power outlet that is easily acc...

Page 99: ...s be followed to reduce the risk of fire electric shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink washing machine or in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 DO NOT use this product to report ...

Page 100: ...as the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a REN of...

Page 101: ... for the machine to operate properly and safely Federal Communications Commission FCC Declaration of Conformity USA only declares that the products Product Name MFC 7440N and MFC 7840W comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interferen...

Page 102: ...used to ensure compliance with the limits for a Class B digital device Industry Canada Compliance Statement Canada only A This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interfe...

Page 103: ...ardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation FDA regulations A U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products ma...

Page 104: ...bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 7 This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualif...

Page 105: ...zed Service Center please call In USA 1 877 BROTHER 1 877 276 8437 In Canada 1 877 BROTHER 16 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate ...

Page 106: ...emarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries AOSS is a trademark of Buffalo Inc W...

Page 107: ...py looks good you probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Poor print quality See Improving the print quality on page 100 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 122 The sender s scanner may be dirty Ask the sender to make...

Page 108: ...ULT NG on the Transmission Verification Report your machine may be out of memory To free up extra memory you can turn off fax storage see Turning off remote fax options on page 60 print fax messages in memory see Printing a fax from the memory on page 43 or cancel a delayed fax or polling job see Checking and canceling waiting jobs on page 38 If the problem continues ask the telephone company to c...

Page 109: ...ies Difficulties Suggestions Vertical black line appears in copies Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip or one of the corona wires for printing is dirty See Cleaning the scanner glass on page 119 and Cleaning the corona wire on page 122 Printing difficulties Difficulties Suggestions No printout Check that the machine is plugged in and t...

Page 110: ...s chosen as the primary source In PaperPort 11SE click File Scan or Get Photo and choose the Brother TWAIN driver OCR does not work Try increasing the scanning resolution Network scanning does not work See Network difficulties on page 97 Software difficulties Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and re...

Page 111: ...e type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print media on page 14 and Basic tab in the Software User s Guide on the CD ROM Printouts are too light If this problem occurs when making copies or printing received faxes turn Toner Save mode to off in the machine menu settings See Toner save on page 22 Set Toner Save mo...

Page 112: ...rvice Enter 54925 4 In Internal Port number for this service Enter 54925 5 Make sure UDP is chosen 6 Click OK e Click the Add button f To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example Brother PC Fax 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In ...

Page 113: ... 2 In Port number Enter 54925 3 Make sure UDP is chosen Then click OK g Click the Add port button h To add port 54926 for Network PC Fax enter the information below 1 In Name Enter any description for example Brother PC Fax 2 In Port number Enter 54926 3 Make sure UDP is chosen Then click OK i Make sure that the new setting is added and is checked and then click Apply j If you still have trouble w...

Page 114: ...t may be damaged Put in a new drum unit See Replacing the drum unit on page 130 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 14 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper type on page 20 and Basic tab in t...

Page 115: ...ting See Acceptable paper and other print media on page 14 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 130 The fuser unit may be contaminated Call Brother Customer Service Wrinkles or creases Check the paper type and quality See Acceptable paper and other print media on page 14 Make sure that paper...

Page 116: ...ots on black text and graphics at 2 95 in 75 mm intervals Black Spots at 2 95 in 75 mm intervals Make ten copies of a blank white sheet of paper See Making multiple copies on page 70 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 123 The drum unit may be damaged Put in a new drum See Replaci...

Page 117: ...ee Replacing the drum unit on page 130 Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 14 Clean the corona wire and the drum unit See Cleaning the corona wire on page 122 and Cleaning the drum unit on page 123 The drum unit may be damaged Put in a new drum unit See Replacing the dr...

Page 118: ...e corona wire inside the drum unit See Cleaning the laser scanner window on page 120 and Cleaning the corona wire on page 122 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 130 Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the green tab Be sure to return the green tab to the hom...

Page 119: ...ode in the printer driver when you do not use our recommended paper See Device Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM Turn the paper over in the paper tray and print again Excluding Letterhead paper Lift up the output tray support flap Replace the paper in the paper tray with paper from a freshly opened ream Make sure you are using paper that...

Page 120: ... for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors try this setting Normal sets the modem speed at 14400 ...

Page 121: ...properly Pull out the drum unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Drum End Soon The drum unit is near the end of its life Use the drum unit until you have a print quality problem then replace the drum unit with a new one See Replacing the drum unit on page 130 Size mismatch The paper in the tray is not the correct size Load the corre...

Page 122: ...sferring your faxes or Fax Journal report on page 111 Cover is Open The front cover is not closed completely Close the front cover of the machine Cover is Open The fuser cover is not closed completely Close the fuser cover of the machine Cover is Open The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power Make sure paper is not jammed i...

Page 123: ...e power for several minutes then reconnect it The machine can be turned off for approximately 4 days without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 111 Jam Rear The paper is jammed in the back of the machine See Paper jams on page 114 Jam Inside The paper is jammed inside the machine See Paper jams on page 114 Jam Tray The paper is jammed in the...

Page 124: ...M Clear the faxes from the memory See Out of memory message on page 75 Print Unable XX The machine has a mechanical problem Do one of the following MFC 7440N only See Transferring your faxes or Fax Journal report on page 111 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it MFC 7840W onl...

Page 125: ...Fax Journal report on page 111 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it MFC 7840W only Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for approximately 4 days without losing faxes stored in the memory See Transferring yo...

Page 126: ...For details about PC Fax Receive see PC FAX receiving in the Software User s Guide on the CD ROM b Make sure that you have set PC Fax Receive on the machine See PC fax receive on page 59 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC c Do one of the following To transfer all faxes to your PC press 1 You will be aske...

Page 127: ... B a Take out any paper from the ADF that is not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Document is jammed at the ...

Page 128: ...ains open and close the front cover and fuser cover firmly to reset the machine WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned CAUTION To prevent damage to the machine cause...

Page 129: ...catter toner c If you can not remove the drum unit and toner cartridge assembly easily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening d Close the scanner cover e If you could not pull the jammed paper out of the output tray opening as shown in the step c take the paper tray completely out of the machine ...

Page 130: ...mbly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Open the back cover back output tray d Pull the tabs 1 toward you to open the fuser cover 2 e Pull the jammed paper out of the fuser unit f Close the back cover back output tray g Put the drum unit and toner cartridge assembly back in the machine h Close the front ...

Page 131: ... flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown...

Page 132: ...or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock For more infomation see Important safety instructions on page 90 CAUTION The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine B a Turn off the machin...

Page 133: ...power outlet first and reconnect all cables and telephone line cord Turn on the machine s power switch Cleaning the scanner glass B a Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet b Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint fr...

Page 134: ...cleaning Cleaning the laser scanner window B WARNING DO NOT use isopropyl alcohol to clean the laser scanner window CAUTION DO NOT touch the laser scanner window with your fingers a Before you clean the inside of the machine turn off the machine s power switch Unplug the telephone line cord first and then unplug the power cord from the AC power outlet b Open the front cover and slowly take out the...

Page 135: ...urface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Wipe the laser scanner window by wiping it with a clean soft dry lint free cloth d Put the drum unit and toner cartridge assembly back in the machine e Close the front cover f Plug the machine s power cord back into the AC power outlet first and then plug in the telephone line cord Turn...

Page 136: ...ble paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab fr...

Page 137: ...leaning the drum unit B If you have print quality problems clean the drum unit as follows a Turn off the machine s power switch Unplug the telephone line cord first and then unplug the power cord from the AC power outlet b Open the front cover c Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat su...

Page 138: ...n in the illustrations below e Put the print sample in front of the drum unit and find the exact position of the poor print f Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 g When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off CAUTION The drum i...

Page 139: ...If you put the cartridge in properly the green lock lever will lift automatically i Put the drum unit and toner cartridge assembly back in the machine j Close the front cover k Plug the machine s power cord back into the AC power outlet first and then reconnect all cables and telephone line cord Turn on the machine s power switch ...

Page 140: ...ally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced Replacing a toner cartridge B The High Yield toner cartridges can print approximately 2 600 pages 1 and the Standard toner cartridges can print approximately 1 500 pages 1 Actual page count will vary depending on yo...

Page 141: ...hown in the illustration If you do this you may get burned a Open the front cover b Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static el...

Page 142: ...cartridge in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridge To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Wait to unpack ...

Page 143: ...y or it may separate from the drum unit g Clean the corona wire of the drum unit by gently sliding the green tab from right to left and left to right several times CAUTION Be sure to return the green tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the drum unit and toner cartridge assembly back in the machine i Close the front cover CAUTION DO NOT turn off...

Page 144: ...d water at once Note The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 12 000 pages 1 The actual number of pages your drum will print may be significantly less ...

Page 145: ...tridge out of the drum unit CAUTION To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Wait to unpack a new drum unit until immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit d Unpack the n...

Page 146: ...hen the LCD shows Accepted close the front cover Machine information B Checking the serial number B You can see the machine s serial number on the LCD a For MFC 7440N Press Menu 5 1 For MFC 7840W Press Menu 6 1 Machine Info 1 Serial No b Press Stop Exit Checking the page counters B You can see the machine s page counters for copies printed pages reports and lists faxes or a summary total a For MFC...

Page 147: ...ng off the power make sure the machine has cooled down completely When you transport the machine use the packing materials that came with your machine If you do not pack the machine properly you could void your warranty The machine should be adequately insured with the carrier a Turn off the machine s power switch b Unplug the machine from the telephone wall jack c Unplug all the cables and AC pow...

Page 148: ... printed materials in the original carton as shown below Note If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine j Close the carton and tape it shut ...

Page 149: ... For example to set Beeper volume to Low a Press Menu 1 4 2 b Press a or b to choose Low c Press OK Memory storage C Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost Your machine can store the date and time for approximately 2 hours MFC 7440N or approximately 4 days MFC 7840W Menu keys ...

Page 150: ...hine info menu Press 9 for Service menu 1 Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finish...

Page 151: ...in 2 Mins 5 Mins Off Sets the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock 20 27 2 Paper Type Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 20 3 Paper Size A4 Letter Legal Executive A5 A6 B5 B6 Folio Sets the size of the paper in the paper tray 20 The factory setti...

Page 152: ... nnonn a b nonnn a b onnnn a Adjusts the contrast of the LCD 22 8 Security 1 TX Lock MFC 7440N only Prohibits most operations except receiving faxes 24 1 Function Lock MFC 7840W only Can restrict selected machine operation for up to 10 individual users and all other non authorized Public users 25 2 Setting Lock Stops unauthorized users from changing the machine s current settings 28 2 Fax 1 Setup ...

Page 153: ...nn a b onnnn a Makes printouts darker or lighter 42 7 Polling RX Sets up your machine to poll another fax machine 64 8 Fax Rx Stamp On Off Prints the received time and date on the top of the received faxes 43 2 Setup Send 1 Contrast Auto Light Dark Changes the lightness or darkness of faxes you send 35 2 Fax Resolution Standard Fine S Fine Photo Sets the default resolution for outgoing faxes 36 3 ...

Page 154: ...to on 37 3 Set Quick Dial 1 One Touch Dial Stores up to 8 One Touch Dial numbers so you can dial by pressing one key and Start 53 2 Speed Dial Stores up to 200 Speed Dial numbers so you can dial by pressing only a few keys and Start 54 3 Setup Groups Sets up to 8 Group numbers for Broadcasting 55 4 Report Setting 1 Transmission On On Image Off Off Image Sets initial setup for Transmission Verifica...

Page 155: ... Touch Dial Off Enter twice On You can set the machine to restrict the dialing of One Touch numbers 29 3 Speed Dial Off Enter twice On You can set the machine to restrict the dialing of Speed Dial numbers 29 7 Remaining Jobs You can check which jobs are in the memory and lets you cancel scheduled jobs 38 0 Miscellaneous 1 Compatibility High 1 MFC 7840W only Normal Basic for VoIP 1 Factory setting ...

Page 156: ...copies 74 4 Printer MFC 7840W only 1 Emulation Auto HP LaserJet BR Script 3 Chooses the emulation mode See Software User s Guide on the CD ROM 2 Print Options 1 Internal Font Prints a list of the machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Reset Printer 1 Reset 2 Exit Restores the printer settings to the original factor...

Page 157: ... 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of ...

Page 158: ...et link mode 3 Scan to FTP Color 150 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you chose color option PDF JPEG If you chose gray option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restore all network settings to factory default 2 Exit The factory set...

Page 159: ...ss 5 Node Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically a...

Page 160: ... method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRW XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 ...

Page 161: ... server 3 SES WPS AOSS 1 On 2 Off You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code 1 On 2 Off You can easily configure your wireless network settings using WPS with a PIN code 5 WLAN Status 1 Status Active 11b Active 11g Wired LAN Active WLAN OFF Connection NG You can see the current wireless network status 2 Signal 1 Strong Medium Weak None...

Page 162: ...50 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you chose color option PDF JPEG If you chose gray option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restores all network settings to factory default 2 Exit The factory settings are shown in Bold with an a...

Page 163: ...uits your needs 39 2 Date Time Puts the date and time on the LCD and in headings of faxes you send See Quick Setup Guide 3 Station ID Fax Tel Name Sets your name and fax number to appear on each page you fax 4 Tone Pulse in Canada Tone Pulse Chooses the dialing mode 4 Dial Tone in USA 5 Dial Tone in Canada Detection No Detection You can shorten the dial tone detect pause 105 5 Dial Prefix in USA 6...

Page 164: ...ections If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the symbol or character yo...

Page 165: ... AC 50 60 Hz Power Consumption Peak 1056 W Copying Average 320 W 1 Sleep MFC 7440N Average 10 W MFC 7840W Average 12 W Standby Average 75 W 1 When making a copy from one sheet Dimensions Weight Without Drum Toner Unit 22 lb 10 kg Noise level Sound power Operating Copying LWAd 6 2 Bell Standby LWAd 4 4 Bell Sound pressure Operating Copying LpAm 53 dBA Standby LpAm 32 dBA 16 9 in 428 mm 15 6 in 396 ...

Page 166: ...ating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages Staggered 20 lb 80 g m2 Recommended Environment for Best Results Temperature 68 F to 86 F 20 to 30 C Humidity 50 70 Paper Xerox 4200 20 lb Letter Paper Tray 250 Sheets 20 lb 80 g m2 ...

Page 167: ... A5 B6 ISO A6 Executive Legal and Folio Paper Weight 16 to 28 lb 60 to 105 g m2 Maximum Paper Tray Capacity Up to 250 sheets of 20 lb 80 g m2 Plain Paper Manual Feed Slot Paper Type Plain Paper Transparencies Recycled Paper Bond Paper Envelopes or Labels 1 Paper Size Width 3 0 to 8 66 in 76 2 to 220 mm Length 4 57 to 16 in 116 0 to 406 4 mm Paper Weight 16 to 43 lb 60 to 163 g m2 Maximum Manual Fe...

Page 168: ... Standard Sequential Contrast Control Automatic Light Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line in 3 85 line mm Fine 196 line in 7 7 line mm Photo 196 line in 7 7 line mm Superfine 392 line in 15 4 line mm One Touch Dial 8 4 2 Speed Dial 200 stations Groups Up to 8 Broadcasting 258 stations Automatic Redial Yes 1 time after 5 minutes Ring Delay 0 1 2...

Page 169: ...r Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 3 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 4 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specif...

Page 170: ...or Monochrome Monochrome Document Size ADF Width 5 8 to 8 5 in 148 to 215 9 mm ADF Length 5 8 to 14 in 148 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 7 in 297 mm Copy Width Max 8 26 in 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time Less than 15 seconds from Ready...

Page 171: ...64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Color Depth 24 bit color Resolution Up to 19200 19200 dpi interpolated 1 Up to 600 2400 dpi optical From Scanner Glass Up to 600 600 dpi optical From ADF Document Size ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Length 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass...

Page 172: ...rver 2003 print only via network MFC 7840W only BR Script3 PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows Server 2003 print only via network Macintosh Printer Driver for Mac OS X 10 2 4 or greater MFC 7840W only BR Script3 PPD file for Mac OS X 10 2 4 or greater Resolution HQ1200 2400 600 dpi 600 300 dpi Print Speed Up to 23 pages minute Letter size 1 F...

Page 173: ...net Wireless 802 11 b g MFC 7840W only Intel Pentium II or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 2 4 Windows XP Professional 2 4 128 MB Windows XP Professional x64 Edition 2 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 500 MB Windows Server 2003 printonly via network Prin...

Page 174: ... supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP Macintosh Operating System Mac OS X 10 2 4 10 4 3 Printing PC Fax send Scanning USB 3 10 100 Base Tx Ethernet Wireless 802 11 b g MFC 7840W only PowerPC G4 G5 PowerPC G3 350MHz 128 MB 256 MB 80 MB 400 MB Mac OS X 10 4 4 or greater PowerPC G4 G5 Intel Core Processor 512 MB 1 GB ...

Page 175: ... IEC 19752 2 Drum yield is approximate and may vary by type of use Toner Cartridge Life Starter Toner Cartridge Approx 1 000 pages 1 Standard Toner Cartridge TN 330 Approx 1 500 pages Letter 1 High Yield Toner Cartridge TN 360 Approx 2 600 pages Letter 1 Drum Unit DR 360 Approx 12 000 pages Letter 2 ...

Page 176: ...lient and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type Ethernet 10 100 BASE TX Auto Negotiation Wired L...

Page 177: ...rver FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type IEEE 802 11 b g Wireless L...

Page 178: ...on Protocol has been developed by Cisco Systems Inc and enables the Brother wireless product to associate with access points using CKIP and CMIC encryptions Encryption methods D Encryption is used to secure the data that is sent over the wireless network The Brother machine supports the following encryption methods WEP By using WEP Wired Equivalent Privacy the data is transmitted and received with...

Page 179: ...d709e5412aa2ba WPA PSK WPA2 PSK and TKIP or AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to a maximum of 63 characters LEAP Uses User ID and Password User ID less than 64 characters in length Password less than 32 characters in length Wi Fi Alliance certification D This wireless Ethernet multi function print server is a Wi Fi certified IEEE 802 11b 802 11g product by the...

Page 180: ...ing a button on the wireless LAN router access point and using the menu on the machine you can set up the wireless network and security settings See the user s guide for your wireless LAN router access point for instructions on how to access one push mode 1 Push Button Configuration Note Routers or access points that support SecureEasySetup Wi Fi Protected Setup or AOSS have the symbols shown belo...

Page 181: ... clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modi...

Page 182: ...lephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 196 dpi It is used for small print and graphs Gray scale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A print...

Page 183: ...y Remote Access Code Your own four digit code l that allows you to call and access your machine from a remote location Remote Retrieval Access The ability to access your machine remotely from a touch tone telephone Resolution The number of vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel modes Ring Volume Volume setting for th...

Page 184: ... on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine Transmission Verification Report A report for each transmission that shows its date time and number User Settings List A printed report that shows the current settings of the machine ...

Page 185: ...xternal telephone 51 two line external TAD or telephone 49 Consumable items 126 Control panel overview 6 ControlCenter2 for Macintosh See Software User s Guide on the CD ROM ControlCenter3 for Windows See Software User s Guide on the CD ROM Copy contrast 70 74 Enlarge Reduce key 71 enter copy mode 70 keys 7 71 multiple 70 N in 1 page layout 74 out of memory 75 quality 73 single 70 sort ADF only 73...

Page 186: ...tion 43 easy receive 42 fax forwarding 63 fax receive stamp 43 from extension telephone 50 51 paging 58 polling receive 64 reducing to fit on paper 43 retrieving from a remote site 62 63 ring delay setting 41 sequential polling 64 telephone line interference 106 sending 20 32 at end of conversation 38 broadcasting 33 canceling from memory 38 contrast 35 delayed batch 37 delayed fax 37 from ADF 32 ...

Page 187: ... fax 32 scan 7 Multi line connections PBX 50 N N in 1 page layout 74 Network faxing See Software User s Guide on the CD ROM printing See Network User s Guide on the CD ROM scanning See Software User s Guide on the CD ROM O One touch changing 54 setting up 53 using 52 Out of Memory message 38 75 110 P Packing and shipping the machine 133 Page layout N in 1 74 Paging 58 programming your pager number...

Page 188: ...ieval 61 access code 61 commands 63 getting your faxes 62 Remote setup See Software User s Guide on the CD ROM Replacing drum unit 130 toner cartridge 126 Reports 66 67 Fax Journal 66 67 journal period 66 Help List 67 how to print 67 Network Configuration 67 Tel Index List 67 Transmission Verification 66 User Settings 67 Resolution copy 156 fax standard fine superfine photo 36 154 print 158 scan 1...

Page 189: ...ring 150 Toner cartridge replacing 126 Toner save 22 Transparency 10 12 14 Troubleshooting 93 document jam 113 error messages on LCD 107 if you are having difficulty copy quality 95 incoming calls 94 network 97 paper handling 96 print quality 97 100 printing 93 95 scanning 96 software 96 telephone line 106 maintenance messages on LCD 107 paper jam 114 Two line telephone system 49 V Voice mail 44 V...

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Page 191: ...ifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five ...

Page 192: ...isit us on the World Wide Web http www brother com These machines are made for use in the USA and Canada only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may v...

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