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Brother MFC 685CW - Color Inkjet - All-in-One, Service Manual

The Brother MFC 685CW is a versatile all-in-one color inkjet printer that offers convenience and high-quality performance. Enhance your printing, scanning, copying, and faxing experiences with this reliable device. Easily access the comprehensive User Manual for this product by visiting our website and downloading it for free.

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Confidential

 

CHAPTER 4  ERROR INDICATION AND TROUBLESHOOTING 

This chapter details error messages and codes that the incorporated self-diagnostic functions 
display if any error or malfunction occurs. If any error message appears, refer to this chapter to 
find which components should be checked or replaced. 

The latter half of this chapter provides sample problems that could occur in the main sections of 
the machine and related troubleshooting procedures. This will help service personnel pinpoint 
and repair defective components. 

 

CONTENTS 

4.1

 

ERROR INDICATION ...............................................................................................4-1

 

4.1.1

 

Equipment Errors ..........................................................................................4-1

 

[ 1 ]

 

Error messages appearing on the LCD ...................................................4-1

 

„

  On the machine ..........................................................................................4-1

 

„

  On cordless handsets (For models with cordless handset).............................4-6

 

[ 2 ]

 

Error codes contained in "MACHINE ERROR X X" messages ...................4-7

 

4.1.2

 

Communications Errors................................................................................ 4-21

 

„

  Definition of Error Codes on the Communications List.................................. 4-22

 

4.2

 

TROUBLESHOOTING ........................................................................................... 4-28

 

4.2.1

 

Introduction................................................................................................. 4-28

 

4.2.2

 

Precautions ................................................................................................ 4-28

 

4.2.3

 

Checking Prior to Troubleshooting ................................................................ 4-28

 

4.2.4

 

Troubleshooting Based on Problem Type ...................................................... 4-30

 

[ 1 ]

 

Control panel and LCD problems .......................................................... 4-30

 

[ 2 ]

 

Telephone problems ............................................................................ 4-30

 

[ 3 ]

 

Communications problems.................................................................... 4-31

 

[ 4 ]

 

Paper/document feeding problems........................................................ 4-31

 

[ 5 ]

 

Print-image problems........................................................................... 4-32

 

[ 6 ]

 

PC-driven printing problems.................................................................. 4-37

 

[ 7 ]

 

Printing from memory cards--Compact Flash, Memory Stick, SD Memory  

Card, or xD-Picture Card (For models with PhotoCapture Center)........... 4-37

 

[ 8 ]

 

Wireless LAN (WLAN)

*

........................................................................ 4-38

 

[ 9 ]

 

Others ................................................................................................ 4-38

 

4.2.5

 

Problems Encountered Frequently in the Past................................................ 4-39

 

Summary of Contents for MFC 685CW - Color Inkjet - All-in-One

Page 1: ...Confidential FACSIMILE EQUIPMENT SERVICE MANUAL MODELS MFC885CW 685CW MFC680CN 465CN MFC265C 260C 235C ...

Page 2: ...opyright Brother 2007 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice ...

Page 3: ... apply this manual The table below shows the functional comparison between the models covered by this manual Model MFC885CW MFC685CW MFC680CN MFC465CN MFC265C MFC260C MFC235C RAM 32M 16M Color LCD LCD 4 2 inch wide 3 3 inch wide 2 0 inch Monochrome LCD 16 characters x 1 line Wired LAN Wireless LAN WLAN Handset Hook switch PCB Hook switch sensor Sensor actuators Cordless handset Cordless PCB 1 unit...

Page 4: ...epair defective components CHAPTER 5 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR Describes how to transfer data left in the machine to be sent for repair The service personnel should instruct end users to follow the transfer procedure given in this chapter if the machine at the user site cannot print received data due to the printing mechanism defective End users can transfer receiv...

Page 5: ... on the main PCB or load firmware to a new main PCB from the host PC Appendix 3 EEPROM Customizing Codes Provides instructions on how to set up the EEPROM customizing codes for the various preferences exclusively designed for each destination The specified customizing code is stored in the EEPROM mounted on the main PCB If the main PCB is replaced therefore you need to set up the proper customizin...

Page 6: ...iv Confidential SAFETY PRECAUTIONS To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance ...

Page 7: ...v Confidential ...

Page 8: ...vi Confidential ...

Page 9: ...vii Confidential ...

Page 10: ...viii Confidential ...

Page 11: ...ix Confidential Legal limitations for copying ...

Page 12: ...Confidential CHAPTER 1 PARTS NAMES AND FUNCTIONS ...

Page 13: ...apter contains external views and names of components and describes their functions Information about the keys on the control panel is included to help you check operation or make adjustments CONTENTS 1 1 OUTLINE 1 1 1 2 CONTROL PANEL 1 4 1 3 COMPONENTS 1 16 ...

Page 14: ...e 8 ADF document cover ASSY For models with ADF Document cover For models without ADF 10 Telephone line jack 9 External telephone line jack 1 6 Handset 2 5 Port for PictBridge USB flash memory drive Back view 13 Jam clear cover 12 USB interface connector back_view_e 11 LAN cable connector 3 1 For models with PhotoCapture Center 2 For models with handset 3 For wired LAN enabled models ...

Page 15: ... 7 Scanner cover Scanner unit Open to remove jammed paper 8 ADF document cover ASSY For models with ADF Document cover For models without ADF ADF Only for models with ADF Load documents originals here Documents will be fed into the machine page by page Document cover Open to place the document original on the scanner glass 9 External telephone line jack Plug in the modular plug on the external tel...

Page 16: ...1 3 Confidential Cordless handset For models with cordless handset 1 Cordless handset Cordless_handset No Name Description 1 Cordless handset Use for telephone conversations ...

Page 17: ...1 4 Confidential 1 2 CONTROL PANEL MFC885CW 11 10 9 8 7 6 12 1 2 3 4 5 MFC685CW 11 10 9 8 7 6 12 1 2 3 4 5 MFC680CN 11 10 9 8 7 6 12 1 2 3 4 5 For keys exclusive to the European models see page 1 8 ...

Page 18: ...1 5 Confidential ...

Page 19: ...1 6 Confidential ...

Page 20: ...1 7 Confidential ...

Page 21: ...utside line or transfer a call to another extension when it is connected to a PBX 8 Ink Management Lets you clean the print head check the print quality and check the available ink volume 11 Power Save You can turn the machine on or off This key lets you put the machine into Power Save mode 12 Digital TAD Turns the Telephone Answering Device TAD on or off Will also flash if you have new messages 1...

Page 22: ...1 9 Confidential MFC465CN For keys exclusive to the European models see page 1 11 9 8 7 6 1 2 3 4 5 ...

Page 23: ...1 10 Confidential ...

Page 24: ... telephone conversation after picking up the external handset during the F T pseudo ring Also use this key to gain access to an outside line or transfer a call to another extension when it is connected to a PBX 6 Power Save You can turn the machine on or off This key lets you put the machine into Power Save mode 9 Ink Management Lets you clean the print head check the print quality and check the a...

Page 25: ...1 12 Confidential MFC265C 260C 235C For keys exclusive to the European models see the next page 11 10 9 8 7 1 2 3 4 5 6 ...

Page 26: ... have a telephone conversation after picking up the external handset in F T pseudo ring Also use this key to gain access to an outside line or transfer a call to another extension when it is connected to a PBX 5 Ink Management Lets you clean the print head check the print quality and check the available ink volume 11 Power Save You can turn the machine on or off This key lets you put the machine i...

Page 27: ...1 14 Confidential Cordless handset For models with cordless handset For keys exclusive to the European models see the next page ...

Page 28: ... but it has the following keys that are not on the U S A model 9 R Use this key to gain access to an outside line to recall the operator or transfer a call to another extension when it is connected to a PBX 13 Int Mute Intercom Puts the current phone call on hold Also press this key to speak on the intercom or to transfer an incoming call to the cordless handset U S A model only ...

Page 29: ...Lower cover Power supply PCB MJ PS shield box Paper tray ASSY Ink absorber box Main PCB ASSY Ink refill ASSY Maintenance unit Front cover Ink cartridge cover Media module cover WLAN PCB Cover sensor PCB Control panel ASSY Color LCD unit Control panel ASSY Color LCD type Monochrome LCD type COMPONENTS_MFC_e MJ PCB Handset mount 1 Handset 1 Charge stand ASSY 2 Hook switch PCB 1 4 Speaker Jam clear c...

Page 30: ...Confidential CHAPTER 2 SPECIFICATIONS ...

Page 31: ...hapter lists the specifications of each model which enables you to make a comparison of different models CONTENTS 2 1 GENERAL 2 1 2 1 1 General Specifications 2 1 2 1 2 Paper Specifications 2 4 2 1 3 Printable Area 2 7 2 2 SPECIFICATIONS LIST 2 8 ...

Page 32: ...4 2 inch wide color MFC685CW 680CN 3 3 inch wide color MFC465CN 2 0 inch color MFC265C 260C 235C 16 characters x 1 line monochrome Operating Environment 50 to 95 F 10 to 35 C Best Print Quality 68 to 91 F 20 to 33 C Power Source 100 to 120 VAC 50 60 Hz U S A Canada 220 to 240 VAC 50 60 Hz Europe Asia Power Consumption USA Canada Europe Asia Minimum Standby Peak Minimum Standby Peak MFC885CW 6 5W 1...

Page 33: ...6 mm 18 7 inches dimensions_ADF_cordless 351 mm 13 8 inches 398 mm 15 7 inches 180 mm 7 1 inches 370 mm 14 6 inches 443 mm 17 4 inches MFC685CW 680CN with handset 468 x 370 x 180 mm 18 4 x 14 6 x 7 1 inches with paper tray flap opened 468 x 443 x 180 mm 18 4 x 17 4 x 7 1 inches dimensions_ADF_handset 443 mm 17 4 inches 370 mm 14 6 inches 180 mm 7 1 inches 468 mm 18 4 inches 398 mm 15 7 inches Mode...

Page 34: ...2 3 Confidential Weight MFC885CW 8 7 kg 19 2 lb MFC685CW 8 4 kg 18 5 lb MFC680CN 8 5 kg 18 7 lb MFC465CN 8 1 kg 17 9 lb MFC265C 7 9 kg 17 4 lb MFC260C 8 0 kg 17 6 lb MFC235C 7 3 kg 16 1 lb ...

Page 35: ...s Legal 216 x 356 8 1 2 x 14 Yes Yes Yes Executive 184 x 267 7 1 4 x 10 1 2 Yes JIS B5 182 x 257 7 2 x 10 1 Yes A5 148 x 210 5 8 x 8 3 Yes Yes A6 105 x 148 4 1 x 5 8 Yes Cards Photo 102 x 152 4 x 6 Yes Yes Yes Photo L 89 x 127 3 1 2 x 5 Yes Photo 2L 127 x 178 5 x 7 Yes Yes Index Card 127 x 203 5 x 8 Yes Post Card 1 100 x 148 3 9 x 5 8 Yes Post Card 2 Double 148 x 200 5 8 x 7 9 Yes Envelopes C5 Env...

Page 36: ...0 28 mm Up to 0 01 inch 20 Index Card Up to 120 g m2 Up to 32 lb Up to 0 15 mm Up to 0 006 inch 30 Post Card Up to 200 g m2 Up to 53 lb Up to 0 23 mm Up to 0 01 inch 30 Envelopes 75 to 95 g m2 20 to 25 lb Up to 0 52 mm Up to 0 02 inch 10 Transparencies 10 Up to 100 sheets for paper of 80 g m2 20 lb Up to 50 sheets for Legal size paper of 80 g m2 20 lb Output Paper Capacity of the Paper Tray Cover ...

Page 37: ... 08 inch or longer Extremely shiny or highly textured paper Paper already printed on by a printer Paper that cannot be arranged uniformly when stacked Paper made with a short grain DO NOT use envelopes that are of a baggy construction that are embossed have raised writing on them that have clasps or staples that are preprinted on the inside ...

Page 38: ...t 4 Right Cut sheet 3 mm 0 12 inch 0 mm 0 inch 3 mm 0 12 inch 0 mm 0 inch 3 mm 0 12 inch 0 mm 0 inch 3 mm 0 12 inch 0 mm 0 inch Envelopes 12 mm 0 47 inch 24 mm 0 95 inch 3 mm 0 12 inch 3 mm 0 12 inch When you set the borderless printing feature to ON Printable area depends on the printer driver settings The figures above are approximate and the printable area may vary depending on the type of cut ...

Page 39: ...Width Height Max Input of Glass Width Height Min Output of Auto Cut sheet Feeder Width He ight Max Output of Auto Cut sheet Feeder Width He ight Min Output Photo Paper Tray Width Heigh t Max Output PhotoPaper Tray Width Heigh t Min Output LowerTray Width Height 2 2 SPECIFICATIONS LIST 216 356mm 8 5 14 0 89 127mm 3 5 5 0 101 6 152 4mm 4 0 6 0 MFC 465CN MFC 685CW MFC 885CW N A N A N A MFC 260C N A B...

Page 40: ...lish English French for Canada model Depend on each country English English French for CAN model Depend on each country English Depend on each country English French for CAN model English English French for CAN model Selectable Wallpaper Illuminated Mode Key Illuminated Mode Key Color Status LED Color Memory Capacity physical Mbytes Memory Backup with battery 24 hours Back Up Print ON OFF in funct...

Page 41: ...ceptable Media Card Ink Cartridge LC970BK LC970C LC970M LC970Y LC37BK LC37C LC37M LC37Y LC51BK LC51C LC51M LC51Y LC970BK LC970C LC970M LC970Y LC37BK LC37C LC37M LC37Y LC51BK LC51C LC51M LC51Y LC1000BK LC1000C LC1000M LC1000Y LC57BK LC57C LC57M LC57Y LC1000BK LC1000C LC1000M LC1000Y LC51BK LC51C LC51M LC51Y LC57BK LC57C LC57M LC57Y LC51BK LC51C LC51M LC51Y LC1000BK LC1000C LC1000M LC1000Y LC57BK LC...

Page 42: ...ime 5 min Yes 1 time 5 min Yes 3 times 5 min Yes 1 time 5 min Yes 3 times 5 min Yes 1 time 5 min PBX Feature EUR Only Yes N A N A Yes N A N A Yes N A Yes N A Yes N A Handset Volume N A Yes 2steps Amplify N A Speaker Volume Ring Volume Hold Mute Key Music on Hold Monitoring the Line on Hold with Music One Touch Dial Speed Dial Figures of OneN ATouch Speed Dial Resisterable Number Of Characters Appr...

Page 43: ...nly Yes Denmark United Kingdom only Yes Yes Australia New Zealand Singapore Hong Kong only Yes Yes Denmark United Kingdom only Yes Australia New Zealand Singapore Hong Kong only Modem Speed bps Transmission Speed sec ITU T Group Display FAX RX Yes Display FAX TX Yes Coding Method Fax Tel Switch Yes Tel Yes Hook key Yes Hook key Yes Tel Yes Hook key Yes Hook key Yes Tel Yes Hook key Yes by H S or S...

Page 44: ...ut of Paper Reception ITU T Test Chart 1 MMR Out of Paper Reception Brother Chart MMR Remote Access Fax Retrieval Fax Forwarding Paging N A Yes FAX V oice N A Yes FAX V oice Color FAX Document Send Receive Color FAX Memory Send Receive COLOR PRINTER N A N A Up to 170 pages N A N A Up to 170pages Up to 200pages Up to 200 pages N A Yes 90 locations N A Yes Yes B W only Up to 400 pages Up to 480 page...

Page 45: ...Color horizontal x vertical 27 22 ppm Mono Color 600x150 dpi 4 x6 30 25 ppm Mono Color 600x150 dpi Yes Yes 3 sizes Yes 1 5 pl 30 25 ppm Mono Color 600x150 dpi 30 25ppm Mono Color 600x150dpi 22 20 cpm Color up to 1200x6000 dpi Print Max 1200x1200 dpi Scan Max 600x1200 dpi Print Max 600x1200 dpi Scan Max 600x1200 dpi Yes Mono Only 18 16 cpm N A 25 400 in 1 increments 25 20 ppm Mono Color 600x150 dpi...

Page 46: ...ocument Scanning width Scan Image Scan OCR Scan to E mail Scan to File Scan to Media Media Card or USB memory Scan speed Mono Color 100dpi Color Depth Input Output TAD Yes Plain Inkjet Brother Photo Other Photo Transparency Yes Scan Key Yes Scan Key Yes N A N A Yes Scan Key Plain Inkjet Glossy LCD N A N A N A N A N A Max 3 59 5 66 sec Letter Max 3 82 6 02 sec A4 Yes Scan Key N A Yes 3x3 4 x6 3 3 3...

Page 47: ...5 15x10 cm 6x4 18x13 cm 7x5 20x15 cm 8x6 Up tp 8GB Yes Network USB All size N A N A 10x15cm 4x6 13x18cm 5x7 only Paper Size Letter 10x15 cm 4x6 13x18 cm 5x7 A4 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo 4 x6 10x15cm 4x6 13x18cm 5x7 only N A Yes Yes DPOF Exif DCF Yes Network USB NA for MAC Compact Flash Type 1only for Type2 Micro Drive 4MB 8GB Memory Stick 16MB 128MB Duo with Ado...

Page 48: ...t Scan to E mail server Support Protocols Protocols Protocols Protocols Protocols LDAP Network Management BRAdmin Light Network Management Network Remote Setup Network Management MIBN AII as well as Brother private MIB Network reset WIRED Model name Ether Yes Yes N A N A N A Yes Yes Yes N A N A N A Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes N A Yes Yes N A N A Yes read write Yes read write Co...

Page 49: ...mote Setup USB Web translator Face Filter Application CD ROM PictBridge Paper Size Paper Type Direct Print Size for A4 LTR Borderless Cropping Full Auto Index Print DPOF Colour Enhancement Print Quality N A Yes Embedded NC 160w Normal Fine Printer Setting A4 Letter 4 x6 Printer Setting Plain Paper Inkjet Paper Glossy Printer Setting Ethernet 10 100BASE TX Auto Negotiation Yes up to 4units Yes N A ...

Page 50: ...Confidential CHAPTER 3 THEORY OF OPERATION ...

Page 51: ...ting Mechanism 3 8 3 2 2 1 Ink supply and ink jet mechanism 3 9 1 Overview 3 9 2 Features 3 10 3 Head carriage unit 3 11 4 Ink cartridges 3 18 5 Ink refill assembly 3 20 6 Ink supply tubes 3 21 3 2 2 2 Head maintenance mechanism 3 22 1 Overview 3 22 2 Maintenance unit components 3 22 3 Mechanisms constituting the head maintenance mechanism 3 24 4 Purge mechanism details 3 29 3 2 2 3 Carriage drive...

Page 52: ...LAN interface LAN WLAN Control panel 6 5 2 Monochrome LCD 1 Mini3e_MFC_Overview Backup battery Cordless PCB Cordless handsets MJ PCB Line Scanner unit CIS unit CIS motor Speaker Handset ADF unit ADF motor SDAA 8 3 4 4 7 USB interface Digital camera with PictBridge USB flash memory drive 9 Charge PCB 4 1 For models with monochrome LCD 2 For models with color LCD 3 For models with backup battery 4 F...

Page 53: ...out ADF two encoders various sensors and thermistors Scanner Mechanism Right Left 3_01 Document path for ADF scanning Document for flat bed scanning Printing Mechanism Ink supply and ink jet mechanism head maintenance mechanism and carriage drive mechanism Front Rear Carriage drive mechanism Ink supply and ink jet mechanism Head maintenance mechanism 3_01_1 ...

Page 54: ...3 3 Confidential Paper pulling in registration feeding and ejecting mechanisms Front Rear Section_PF Recording paper path ...

Page 55: ... Section 3 2 2 3 Carriage motor DC motor Printing Mechanism See Section 3 2 2 Paper pulling in registration feeding and ejecting mechanisms See Section 3 2 2 4 Paper feed motor DC motor Encoders See Section 3 2 3 Carriage motor CR encoder Paper feed motor PF encoder Sensors See Section 3 2 3 Document front and rear sensors 1 Scanner ink cartridge cover sensor Registration sensor Paper width media ...

Page 56: ...page shows the components making up the ADF document pull in roller document separation roller document feed rollers ADF motor and document front and rear sensors For further details on the sensors see Section 3 2 3 For models with ADF CIS unit ADF unit Document cover White reference film CIS drive assembly CIS motor CIS rail CIS idle pulley Scanner base CIS flat cable CIS drive belt Scanner top c...

Page 57: ...nt feed roller 1 Document ejection pinch rollers Document rear sensor actuator Document feed roller 2 Left Pinch rollers 2 CIS unit Pinch rollers 1 Document separation roller Document pull in roller Document path for ADF scanning Document cover Ejected document support section Document guides ADF motor Document for flat bed scanning Models with ADF offer two types of scanning ADF scanning and flat...

Page 58: ...d as it passes over the CIS unit It then leaves the machine face up onto the ejected document support section of the document guides The machine ejects subsequent pages under this one to preserve the document page order 2 Flat bed scanning CIS unit moves under stationary document The user lifts the document cover places a page or open book face down on the glass plate and closes the document cover...

Page 59: ...r bubbles from the head maintenance unit and wipes off any ink remaining on the head nozzle surface The carriage drive mechanism moves the head carriage unit with a DC motor carriage motor along the recording paper It has a CR encoder sensor that scans the CR encoder strip and monitors the current head position relative to the home position and the current travel speed The paper pulling in registr...

Page 60: ...riage unit below The four ink cartridges black yellow cyan and magenta are mounted on the ink refill assembly For further details see 4 Ink cartridges below The ink refill assembly secures the ink cartridges and connects them to the corresponding ink supply tubes For further details see 5 Ink refill assembly below The ink supply tubes supply the head carriage unit with ink fed from the ink cartrid...

Page 61: ...maintenance unit to suck both air and ink through the ink supply tubes Leaving too long interval between this priming and actual use however risks air bubbles increased viscosity and other quality issues with the ink in the supply tubes Before using this machine for the first time therefore this machine automatically replaces the ink supply path contents with fresh ink using an initial purge a rep...

Page 62: ...vidual front ends to applied voltages and waveforms varies however because of the nature of piezoelectric materials fluctuation in manufacturing accuracy and other factors The front end therefore leaves the production line with head property labels giving property data The manufacturer writes this data to the EEPROM on the main PCB incorporating this unit to insure consistent performance without f...

Page 63: ...e form the head nozzle pressure chambers ink flow paths and manifolds Nozzle plate This plate has a total of 376 nozzles 47 nozzles x 2 lines staggered x 4 colors black yellow cyan and magenta Head driver This flexible circuit board holds the piezoelectric driver chip Nozzle array head bottom plate viewed from the top 0 1693 0 1693 0 1693 0 1693 3 2173 6 096 8 9747 2 8787 2 8787 0 1693 Nozzle Ink ...

Page 64: ...perpendicular to that surface Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape sucking ink into the corresponding channels Reapplying the bias voltage stretches the elements once again applying pressure to the ink spraying it from the head nozzle The ink drop hits the paper on the platen forming a dot Pressure ch...

Page 65: ... assembly has two roles dampening the ink pressure fluctuations in the ink supply tube as the carriage moves and collecting air bubbles that grow in the ink flow path Ink pressure fluctuations As the head carriage unit travels inertia means that the ink remains in the same place temporarily raising or lowering the pressure in the right chamber Air vent unit At regular scheduled intervals this vent...

Page 66: ...ft chamber Air buffering Liquid ink contains trace amounts of air These molecules coalesce into air bubbles as the piezoelectric ceramic actuators vary the pressure on the ink in the ink jet head channel See the illustration on page 3 12 Removing as many of these bubbles as possible before the ink reaches the ink jet head is essential to maintaining proper print quality The above illustration show...

Page 67: ...e boundary surface between the ink and the bubble is always constant but the boundary surface area decreases or increases when the bubble contracts or expands respectively That is when the pressure becomes high the bubble contracts so that the amount of air moving from the bubble to the ink decreases in proportion to the boundary surface area decreased On the contrary when the pressure becomes low...

Page 68: ...ctuators and thus degrading ink jet performance Bubble High pressure Piezoelectric element Pressure chamber Channel Bubble Without pressure Head_bubble The above illustration shows an example of an extremely large air bubble reaching the head nozzle from the channel ink flow path the dotted line the changes resulting from applying a voltage to the laminated electrode expanding the piezoelectric ce...

Page 69: ...ir in the ink risks air bubbles degrading ink jet performance The manufacturing process prevents such air bubbles with a step deaeration that removes air from the ink before injection into the cartridge Vacuum packaging then prevents air contamination during shipping and storage Pigment based ink Previous Brother machines used only dye based inks This one switches to a pigment based ink for black ...

Page 70: ...r refilling them The design reduces environment load by using no metals and only burnable materials yielding no toxic substances Ink near empty detection The ink refill assembly has four ink cartridge sensors photosensors of transparent type that monitor the ink levels with sensor actuators inside the ink cartridges Attached to one end of the sensor actuator is a float When there is ink in the car...

Page 71: ...3 20 Confidential 5 Ink refill assembly 3_04 Ink refill case Ink cartridge PCB Ink cartridge sensors Cartridge lock levers Ink refill base Ink tube joints Ink absorber felt ...

Page 72: ... An ink cartridge sensor actuator blocking light to an ink cartridge sensor indicates that there is ink in the ink cartridge When ink runs low the actuator moves out of the beam activating the sensor Ink near empty Note that the firmware also interprets a missing ink cartridge as running low on ink At the back of and beneath the ink refill case are ink absorber felts that absorb any ink that leaks...

Page 73: ... absorber box Maintenance unit 2 Maintenance unit components See the illustration given on the next page Pump switching unit This switches the application target of the negative pressure generated by the tube pump see the next page between the head cap for black ink the one for color ink and the air vent cap Usually the pump switching unit is switched to the opening tube to the atmospheric air so ...

Page 74: ... the air vent cap fits tightly over the air vent unit in the head carriage unit so that the negative pressure applies to the air vent unit Pushing up the air vent rods opens the shut off valves inside the air vent unit removing air trapped in the damper assemblies For the air vent unit see Section 3 2 2 1 3 Head wiper As the head carriage unit moves this wipes off any ink remaining on the head noz...

Page 75: ... driven by the head carriage unit When the head carriage unit returns to its home position it presses against the head cap holder in the maintenance unit The lift arms in the maintenance unit raise the head cap unit fitting it tightly over the head nozzle surface to protect it Head carriage unit Head cap unit Containing two head caps Lift arms Head cap holder Purge_3_1 Head cap for black ink Print...

Page 76: ...t when the head caps are tightly pressed against the ink jet units 3_09 Carriage lock Purge cam Front Maintenance unit 3 Purge mechanism Driving the purge cam to the pump switching unit s black or color ink drain position reverses the paper feed motor and activates the tube pump producing negative pressure to drain the air and old ink from the head nozzles and channels into the ink absorber box Pu...

Page 77: ...re in the head caps and air vent cap returns to the normal atmospheric pressure Head cap for black ink Print head Head cap for color ink Color drain tube Main drain tube Pump switching unit Black drain tube Purge_3_2 To opening to atmospheric air To air vent cap 3 2 Draining ink The tube pump consists of a pump gear and tube roller As the pump gear rotates the tube roller on its circumference sque...

Page 78: ...per mechanism After the purge operation the purge cam pushes up the head wiper wiping off any ink remaining on the head nozzle surface as the head carriage unit moves from right to left 3_11 Maintenance unit Purge cam Head wiper ...

Page 79: ...tenance unit 5 Air removing mechanism Another position of the purge cam shifts the slide cams producing vertical motion of the air vent rods Pushing up the air vent rods opens the shut off valves inside the air vent unit of the head carriage unit Simultaneously adding negative pressure from the tube pump removes air trapped in the damper assemblies 3_12 Clutch gear Purge gear Slide cam for color i...

Page 80: ...osition as viewed from the front When the head carriage unit travels from the left to right to reach the purge position a tab on the carriage rear panel pushes the mode switching lever to the right left in the illustration The clutch gear spring pushes the clutch gear to the right away from the SF changeover gear and HS changeover gear to mesh with the purge gear This way the clutch gear switches ...

Page 81: ...nance unit PF roller gear R Tube pump When the head carriage unit moves left from the purge position the tab on the carriage rear panel releases the mode switching lever allowing the switching lever spring to force the mode switching lever and the clutch gear to the left see the illustration on the previous page The switching lever spring is stronger so forces the clutch gear spring back disengagi...

Page 82: ...itch 3_08 Purge cam Purge cam mechanism The purge cam is so designed that the carriage lock pops out to lock the head carriage unit before purging and pops in before cleaning with the head wiper this lock also secures the head carriage unit during transportation the pump switching unit switches the application target of the negative pressure generated by the pump between the head cap for black ink...

Page 83: ...orn clogging from the head nozzles and ink supply tubes Black 0 59 mL Per color 0 38 mL Black 32 Total of colors 64 3 Initial purge When the user loads ink cartridges for the first time this purge operation automatically runs to refill the ink supply tubes and print head with fresh ink Black 2 92 mL Per color 2 59 mL Black 163 Total of colors 432 4 User reset purge This purge operation should be p...

Page 84: ...Normal print quality continuous printing 5 coverage Ink Cartridge Type Number of Printable Pages per Ink Cartridge 3 Black ink cartridge Approx 500 pages Standard type Color ink cartridge Approx 400 pages Black ink cartridge Approx 350 pages Low yield type 2 Color ink cartridge Approx 300 pages 2 For models with low yield ink cartridges 3 When the ink cartridge is not used for an initial purge The...

Page 85: ...r on the top of the head carriage unit scans the CR encoder strip above the CR support chassis to monitor the current head position relative to the home position The controller uses this signal for robust control ensuring uniform speed The CR encoder strip is a clear film striped in a 1 150 inch cycle It offers a choice of two travel speeds of the head carriage unit 43 3 and 21 7 ips to match the ...

Page 86: ... slider and the rib attach the head carriage unit to the CR support chassis The rib acts as a pivot for the slider s damping springs pressing the head carriage unit to the rear Slider L has a head skew adjuster knob that shifts the slider back and forth adjusting the angle of this backward pressure Rotating the head skew adjuster knob tilts the entire head carriage unit thus adjusting the head noz...

Page 87: ... glossy photo paper When printing on Brother premium glossy photo paper the machine uses ink droplets of 1 5 picoliters pL and switches the head carriage unit to the lowest position to make the distance a in the illustration below narrower than the one b specified for other types of paper This enables jetted minimal ink droplets to accurately hit the target position on paper For thick paper and en...

Page 88: ...ontrols the slider cams to determine the height of the head carriage unit Adjustment for Controlled by Brother premium glossy photo paper Thick paper and envelopes Printer driver in printing from PC Yes Yes Paper type setting in copying and printing via PhotoCapture Center Yes No For models with PhotoCapture Center ...

Page 89: ...ear bends upward heads back toward the front passes under the head carriage unit for printing and finally comes out onto the top of the paper tray cover Paper tray Paper tray cover Paper pull in rollers Bank ASSY Paper pull in roller holder Platen Paper ejection roller Head carriage unit Star wheel holder ASSY Paper feed roller Jam clear cover Registration sensor actuator Front PrintingMechanism R...

Page 90: ...sition from the left or right position thereby switching the operation mode to the normal SF high speed feed or purge mode respectively Purge gear Mode switching lever Clutch gear HS changeover gear SF changeover gear SF idle gears Paper pull in rollers Paper pull in gear shaft Paper pull in gear shaft HS idle gear Head carriage unit Mode switching lever Normal SF mode position SF changeover gear ...

Page 91: ...n modes Normal SF high speed feed and purge modes The table below shows the relationship between the position of the mode switching lever the rotational directions of the paper feed motor paper feed roller and paper pull in rollers and the maintenance unit components driven Position of mode switching lever Operation Paper feed motor viewed from the output gear side Paper feed roller Paper pull in ...

Page 92: ...n At the right end of the paper feed roller is the PF roller gear R that always meshes with the clutch gear The clutch gear also meshes with the HS changeover gear when the mode switching lever is placed in the high speed feed mode position 2nd position from the left The rotational torque is further transmitted from the HS changeover gear via the HS idle gear to the paper pull in gear shaft and ge...

Page 93: ...mit of the movable range to wait for the leading edge of the paper to come They move in synchronization with the leading edge of the paper advancing When they reach the downstream limit they return to the home position This is a sequence of the movable rib operation Synchronization with trailing edge of paper When the registration sensor detects the trailing edge of the paper the motor further fee...

Page 94: ...positioning during printing This signal also determines the motor parameters for rapidly and precisely positioning the paper Fixed speed paper feed This operation rotates the paper feed roller to feed the paper at a constant speed regardless of load fluctuations The primary application is ejecting paper when printing is complete in other words in situations where precision stop position control is...

Page 95: ...ge cover are properly closed The paper width media sensor detects the size of recording paper With this sensor signal the controller prevents the print head from printing on the outside of paper in borderless printing It also protects the platen from no paper printing when a paper jam occurs preventing stains on the platen and the back side of paper The head thermistor detects the temperature of t...

Page 96: ...t temperature of ink inside the ink cartridges The hook switch detects whether the handset is on the handset mount For models with handset Most sensors are photointerrupters consisting of a light emitting diode and a light sensitive transistor as shown below The only exception is the paper width sensor which uses reflective type The illustration on the next page gives the sensor and actuator locat...

Page 97: ... Head carriage unit Ink cartridge sensors 3_18_MFC_J Cover sensor PCB Scanner ink cartridge cover sensor Ink cartridge cover sensor actuator Scanner cover sensor actuator Purge cam switch Maintenance unit CR encoder strip Paper width sensor Ink cartridge PCB on which the casing internal temperature thermistor is also mounted Carriage PCB on which the head thermistor is also mounted Hook switch Hoo...

Page 98: ...2 wire 32MB 16MB Main ASIC 8MB 4MB Document front sensor 2 1 Color LCD 4 wire 7 wire 5 wire 18 wire LAN PC LAN I F USB Power supply PCB AC line 6 Monochrome LCD PictBridge USB Registration sensor 4 wire 3 wire WLAN PCB WLAN 4 wire in 6 wire connector housing Digital camera USB flash memory drive Scanner ink cartridge cover sensor Mini3e_MFC_BlockDiagram Casing internal temperature thermistor 4 wir...

Page 99: ...Confidential CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING ...

Page 100: ... LCD 4 1 On the machine 4 1 On cordless handsets For models with cordless handset 4 6 2 Error codes contained in MACHINE ERROR X X messages 4 7 4 1 2 Communications Errors 4 21 Definition of Error Codes on the Communications List 4 22 4 2 TROUBLESHOOTING 4 28 4 2 1 Introduction 4 28 4 2 2 Precautions 4 28 4 2 3 Checking Prior to Troubleshooting 4 28 4 2 4 Troubleshooting Based on Problem Type 4 30...

Page 101: ... 6 Possible Component Defects and Resulting Problems 4 43 1 ADF mechanism For models with ADF 4 43 2 Scanner mechanism 4 44 3 Head carriage unit drive and purge mechanisms 4 45 4 Print head mechanism 4 46 5 Sheet feeder SF mechanism 4 47 6 Paper feeding mechanism 4 47 7 Speaker 4 47 8 Control panel and LCD 4 48 9 PCBs 4 48 10 Adjustments data in the memories 4 49 ...

Page 102: ...de and then press the 8 and 2 keys Following the MACHINE ERROR one of the error codes listed in 2 will appear on the LCD 1 Error messages appearing on the LCD On the machine Error Message Cause Action BT Call Sign On UK models only BT Call Sign is set to ON You cannot change the Receive Mode from Manual to another mode Set BT Call Sign to OFF Comm Error Poor telephone line quality caused a communi...

Page 103: ...ment scanned from the ADF was too long Remove the jammed document Only for models with ADF DR Mode in Use The machine is set to Distinctive Ring mode You cannot change the Receive Mode from Manual to another mode Set Distinctive Ring to off High Temperature The print head is too warm Allow the machine to cool down Hub is Unusable A Hub or USB flash memory drive with a Hub has been connected to the...

Page 104: ...t is in the correct position If the error remains check the media drive by putting in another memory card that you know is working Media is Full The memory card or USB flash memory drive you are using has no available memory to scan the documents Delete the data stored in your memory card or USB flash memory drive to make some space Near Empty One or more of the ink cartridges are running out of i...

Page 105: ...aper is jammed in the machine Remove the jammed paper No Response Busy The number you dialed does not answer or is busy Verify the number and try again Not Registered You tried to access a Speed Dial number that is not programmed Set up the Speed Dial number Out of Memory The machine s memory is full Fax sending or copy operation in progress Do one of the following Press Stop Exit and wait until t...

Page 106: ...d off for approximately 24 hours without losing faxes stored in the memory On color LCD Unusable Device Disconnect device from front connector turn machine off then on On monochrome LCD Unusable Device Disconnect device from front connector Turn the machine off on by pressing On Off button on control panel A broken device has been connected to the USB direct interface Unplug the device from the US...

Page 107: ...et again Another person is on the phone line using the machine s base unit speaker phone or another cordless handset Wait until the line is free Line in use The machine base unit is receiving faxes Wait until the line is free Low battery Put handset on cradle The battery of the cordless handset is low Charge the battery No Caller ID No caller ID is recorded Dial with the numerical keypad The cordl...

Page 108: ...ink 28 Cyan ink 29 Magenta ink Replace or reload ink cartridges referring to the User s Guide Ink cartridge PCB defective Replace the ink refill ASSY 26 27 28 29 Cannot detect ink cartridges Main PCB defective Replace the main PCB 2A 2F Not used Software malfunction Open and close the scanner cover Unplug and plug the AC cord Any obstacles on the travel path of the head carriage unit Clean and lub...

Page 109: ...ad flat cables broken Replace the carriage PCB ASSY Carriage PCB defective Replace the carriage PCB ASSY 43 The head thermistor has been opened or shorted abnormally Main PCB defective Replace the main PCB Head property parameters incorrect in the EEPROM Enter the correct parameter values Air bubbles in the head carriage unit Perform the initial purge Head flat cables and carriage head flat cable ...

Page 110: ...head flat cables Head flat cables or carriage head flat cable broken or not connected Replace the main PCB Head flat cables and carriage head flat cable not connected correctly Correct those flat cables Replace the carriage PCB ASSY Head carriage unit defective Replace the head carriage unit Main PCB defective Replace the main PCB 49 The head drive voltage has not risen to the specified level Powe...

Page 111: ...B 50 51 The purge cam switch does not come ON or OFF even after the purge cam has been driven by the specified number of pulses Main PCB defective Replace the main PCB Set the maintenance unit into place Planetary arm assembly not engaged correctly If the planetary arm does not move smoothly clean it Purge cam switch harness not connected correctly Correct the connection Purge cam switch broken Re...

Page 112: ... defective Replace the paper feed motor 54 55 The tube pump rotates abnormally PF roller gear L broken Replace the engine unit 56 Not used Head cap unit head wiper or other parts on the maintenance unit interfering with the head carriage unit Set these parts back into place If any part on the maintenance unit does not operate smoothly replace the unit CR encoder strip stained Clean the CR encoder ...

Page 113: ...ace the maintenance unit Main PCB defective Replace the main PCB Power supply PCB defective Replace the power supply PCB Paper feed motor defective Replace the paper feed motor 5C The tube pump stops abnormally during purging operation PF roller gear L broken Replace the engine unit Remove foreign materials Replace the clutch gear Replace the PF encoder disk Replace the PF encoder PCB 5D Current p...

Page 114: ...ad the correct size of paper Paper width sensor defective Replace the carriage PCB ASSY Paper width sensor not adjusted Adjust the margin for borderless printing with Function code 66 in the maintenance mode 80 At the start of FAX message printing the controller detects that paper is smaller than A4 size in width Main PCB defective Replace the main PCB 81 Not used Foreign materials in the paper pa...

Page 115: ...icks to ON in the high speed feed mode Registration sensor defective Replace the registration sensor PCB Foreign materials in the paper path Remove foreign materials Registration sensor actuator caught on the surrounding parts Correct the surrounding parts on which the actuator caught Registration sensor defective Replace the registration sensor PCB PF timing belt come off Set the PF timing belt i...

Page 116: ...nds of the paper feed roller shaft any gear s damaged Replace the engine unit Main PCB defective Replace the main PCB 88 Recording paper jam Even after paper pulling in operation the registration sensor is still OFF Paper feed motor defective Replace the paper feed motor 89 Not used Paper feed motor harness not connected correctly Reconnect the paper feed motor harness Abnormal load applied to the...

Page 117: ...he PF encoder PCB Replace the main PCB 8C Current protection for the driver IC activated in paper feeding operation The driving current has exceeded the limit due to an abnormal load applied to the PF related gears and rollers Replace the paper feed motor PF encoder disk stained or scratched Replace the PF encoder disk PF encoder disk dislocated Replace the PF encoder disk PF encoder sensor defect...

Page 118: ...reign materials in the machine Remove foreign materials Document rear sensor actuator caught on the surrounding parts Correct the surrounding parts on which the actuator caught Document rear sensor broken Replace the document rear sensor PCB A2 Document length exceeding the scan limitation During scanning a document of 90 cm or longer is detected During document feeding or ejecting a document of 4...

Page 119: ... 13 A8 Color parameter matching error Used for monitoring bugs at the factory Install the latest firmware A9 AE Not used Mismatch between the type of the CIS mounted and EEPROM data Check the CIS type mounted and enter the new CIS type into the EEPROM with Function code 59 in the maintenance mode Refer to Chapter 9 Section 9 1 4 13 CIS flat cable broken or not connected properly Correct the cable ...

Page 120: ...dset ID code Replace the cordless handset E5 Write error in EEPROM on the cordless PCB 3 The base ID code and cordless handset ID code registered are mismatched Replace the cordless PCB E6 Write error in EEPROM Main PCB defective Replace the main PCB Reregister the cordless handset ID code Replace the cordless handset E7 No communication between cordless PCB and cordless handset 3 The base ID code...

Page 121: ... detected correctly Unplug and plug the AC cord EC Color LCD version detection failure 2 Mismatch of color LCD version Replace the color LCD unit ED F6 Not used F7 Media module detection failure 3 Main PCB defective Replace the main PCB F8 Battery harness connection failure For models with backup battery Available in the maintenance mode only Battery harness not inserted correctly Correct the conn...

Page 122: ...If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 123: ...cted after dialing 17 07 No response from the calling station in receiving Available in German models only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 milliseconds or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Err...

Page 124: ...tion or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the remote terminal is less than that required for reception of the confidential or relay broad casting instru...

Page 125: ...led while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 40 20 Invalid full color mode requested 5 Command reception checking the NSF and DIS after transmission of NSS and DCS Code 1 Code 2 Causes 50 01 Vertical resolution capabi...

Page 126: ...01 Password plus lower 4 digits of telephone number not coincident 63 02 Password not coincident 63 03 Polling ID not coincident 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 127: ...er full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Time out 13 seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds AA 18 Receive buffer full during receiving into memory A0 19 No video data ...

Page 128: ...mission canceled due to a scanning error caused by no document or document feed problem in ADF scanning in real time transmission Establishment of FAX communication FAX communication is established when the calling station receives a DIS reception capability signal from the called station and the called station receives an NSS or DCS communications test signal from the calling station 12 Maintenan...

Page 129: ...usings 3 z Before handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body z When repairing the PCBs handle them with extra care After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 4 2 3 Checking Prior...

Page 130: ...er is used 2 The recording paper is not dampened Ink cartridges 1 Check that all of four ink cartridges are loaded Head carriage unit 1 Repeat the purging operation Function code 76 several times Refer to Chapter 9 Section 9 1 4 21 2 Clean the print surface of the head carriage unit ...

Page 131: ...Control panel PCB Rubber keypads Main PCB 2 Telephone problems Problem Check 1 No phone call can be made with the handset 1 Hook switch Rubber keypads Control panel PCB Main PCB MJ PCB 2 Speed dialing will not work Ordinary dialing function If it works normally check the main PCB if not refer to item 1 above 3 Dial does not switch between tone and pulse Main PCB 4 The ringer does not sound Speaker...

Page 132: ...and its harness Document feed rollers and their related gears Document front and rear sensor PCBs Main PCB 3 Document double feeding ADF parts 4 Document jam Document rear sensor actuator Foreign materials in the document path Sensors by using Function code 32 in the maintenance mode Refer to Chapter 9 Section 9 1 4 8 ADF motor Main PCB 5 Recording paper not fed Paper pull in roller holder Base pa...

Page 133: ...oCapture Center Examples of Defective Images Completely blank All black Random color Light Dark Straight vertical stripes Blurred vertical stripes White vertical streaks Ink splash Ink splash Print edges not aligned Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the ...

Page 134: ... Ink Ink Management key to perform a head cleaning operation Check the connection of the head flat cables on the main PCB If either of those cables is broken or damaged replace it Check the head property data Refer to Chapter 9 Section 9 1 4 17 Replace the head carriage unit Replace the main PCB Clean the head caps and wiper of the maintenance unit with a Rubycel stick For the cleaning procedure r...

Page 135: ... 76 several times to remove dust or air bubbles from its nozzles If the problem persists replace the head carriage unit Refer to Chapter 9 Section 9 1 4 21 Check the following components Ink cartridges Head carriage unit and carriage PCB ASSY Main PCB Power supply PCB Head property data Refer to Chapter 9 Section 9 1 4 17 Maintenance unit 6 Straight or blurred vertical stripes Scanner Check the fo...

Page 136: ... strip is not hooked properly correct it Correct the positioning error of the head carriage unit Refer to Chapter 7 Section 7 2 4 Check the height adjustment mechanism of the head carriage unit Refer to Chapter 3 Section 3 2 2 3 If the head platen gap offset is enabled with assurance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 1...

Page 137: ...rance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 1 4 25 and 9 1 4 15 12 Overlapping or separated lines over the whole page Adjust the paper feeding correction value of the paper feed roller with Function code 58 in the maintenance mode Refer to Chapter 7 Section 7 2 5 Perform the print head skew compensation with the head skew ...

Page 138: ...ash card SD Memory Card or xD Picture Card with the label side facing up Insert a Memory Stick card with the cutout corner leading and facing towards the left Memory cards Formatted Any data in the memory card Images stored in the memory card are in EXIF2 0 compliant JPEG file format having extension JPG Main PCB 2 More than one memory card cannot be recognized The machine can recognize only a sin...

Page 139: ...not been changed at both the machine and PC Connection between the WLAN PCB and the main PCB WLAN PCB For wireless LAN enabled models 9 Others Problem Action to be taken 1 When the power is turned on when the power cord is plugged into an electrical outlet the scanner makes a grating noise Check the following components Scanner cover CIS flat cable Main PCB ...

Page 140: ... suited to use with the machine was used Paper with labels attached for example may leave labels inside the machine For foreign materials Fragments of paper that were left behind when previous paper jams occurred Foreign materials such as tacks have found their way into the machine Foreign materials can hinder the paper feed Problems due to machine malfunction Check Possible causes Problems that m...

Page 141: ...e when the machine was in operation resulted in a damaged part The drive voltage and current supplied are too low to drive the head carriage unit Voltage detection circuit defective Carriage PCB Head power circuit insulation failure The head drive voltage drops from the high to low level in an abnormally short period The head drive voltage becomes too high or low 3 Ink related problems Problems of...

Page 142: ... pinched Head cleaning operation will not be possible and or the maintenance unit will not work CIS unit The CIS unit is weak in identifying colors The quality of print colors in copying operation will be low 4 Auto document feeder ADF malfunction For models with ADF An ADF failure may occur not only due to machine malfunction but also to the user s actions Problems due to the user s actions Check...

Page 143: ...worn Two or more sheets of documents will be fed through at once Document rear sensor The document rear sensor is defective The document rear sensor actuator is deformed Documents will stop halfway through feeding or the machine will not be able to recognize them ADF motor The ADF motor does not rotate Documents will not be able to be drawn in Main PCB The motor driver IC is defective Documents wi...

Page 144: ...ive component Result Error codes ADF motor Document will not be able to be fed Document feed rollers 1 2 Documents will jam Documents will skew Documents will not be able to be fed A2 A3 Separation pad Two or more sheets of documents will be fed at once Document front sensor actuator Document draw in operation will not start even though documents have been set A3 Document rear sensor actuator Docu...

Page 145: ...ing Gain control data level error for scanning Scan area right left edge detection error Horizontal scanning edge reduction enlargement detection error in scanning area setting White black level data error Scan starting edge detection error BD CIS flat cable When the power is turned on the Unable to Init AF for models with color LCD or Init Unable AF for models with monochrome LCD appears on the L...

Page 146: ...or LCD or Init Unable 3 for models with monochrome LCD appears on the LCD The following image may appear on the printout 30 31 32 33 CR encoder strip The head carriage unit will not be able to travel normally Any of the following images may appear on the printout 30 31 32 33 Ink cartridge PCB The Ink Empty XX message will appear even though there is ink Even though the ink has run out the Ink Empt...

Page 147: ... on the printout Tube pump The tube pump will not draw out ink from the head nozzles Purge cam switch The purge cam switch will not detect the purge cam ON OFF timing 50 51 52 4 Print head mechanism Defective component Result Error codes Head carriage unit and carriage PCB ASSY Any of the following images may appear on the printout ...

Page 148: ...eed roller Paper ejection roller If the paper feed roller or paper ejection roller is defective it is necessary to replace the engine unit Any of the following images may appear on the printout PF encoder disk PF encoder sensor The following image may appear on the printout VWXYZ 7 Speaker Defective component Result Error codes Speaker No key clicks will be heard Abnormal noises will be heard from...

Page 149: ...be able to be sent No phone calls will be able to be made Copying will not be possible PC driven printing will not be possible Scanning will not be possible The machine will not be able to be turned on Any of the following images may appear on the printout The ringer will not sound MJ PCB No faxes will be able to be sent No phone calls will be able to be made The ringer will not sound No tone will...

Page 150: ...t quality will deteriorate Chapter 7 Section 7 2 1 Chapter 9 Section 9 1 4 17 Correction of head positioning error Any of the following images may appear on the printout Chapter 7 Section 7 2 4 Updating of the paper feeding correction value for the paper feed roller paper ejection roller Function code 58 Any of the following images may appear on the printout Chapter 7 Section 7 2 5 Chapter 9 Secti...

Page 151: ...nfidential Adjustment data setting not performed Result Refer to Error codes Alignment of vertical print lines The following image may appear on the printout Chapter 7 Section 7 2 6 Chapter 9 Section 9 1 4 15 ...

Page 152: ...Confidential CHAPTER 5 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR ...

Page 153: ...to be sent for repair The service personnel should instruct end users to follow the transfer procedure given in this chapter if the machine at the user site cannot print received data due to the printing mechanism defective End users can transfer received data to another machine to prevent data loss CONTENTS 5 1 TRANSFERRING RECEIVED FAX DATA 5 1 ...

Page 154: ...3 Press the Menu Black Start Mono Start Menu and Black Start Mono Start keys in this order to access user accessible functions in the maintenance mode The MAINTENANCE 10 appears on the LCD 4 Call up the MAINTENANCE 53 using the and keys and press the OK key The FAX TRANSFER appears on the LCD 5 To check the number of received files press the 1 key The 1 NO OF JOBS appears on the LCD Press the OK k...

Page 155: ... with the numerical keys No speed dialing is allowed in this procedure The machine displays the ACCEPTED for approx two seconds and starts dialing to transfer data The machine automatically returns to the standby state No station ID will be attached A cover page and end page as shown on the next page will be automatically attached instead ...

Page 156: ...5 3 Confidential Cover page sample End page sample ...

Page 157: ...Confidential CHAPTER 6 DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 158: ...et Component 6 4 Disassembly Flowchart 6 5 6 1 1 Jam Clear Cover 6 6 6 1 2 Scanner Cover Scanner Unit 6 7 6 1 3 ADF Document Cover ASSY Document Cover 6 13 6 1 4 Disassembly of ADF Document Cover ASSY Only for models with ADF 6 16 6 1 5 Control Panel ASSY Scanner Cover Sensor Actuator Ink Cartridge Cover Sensor Actuator and Cover Sensor PCB 6 24 6 1 6 Components of Control Panel ASSY 6 26 6 1 7 Ch...

Page 159: ...r clutch gear ASSY Carriage motor Inner chute ASSY Registration sensor PCB PF encoder PCB Paper feed motor Paper pull in gear shaft and Paper pull in roller holder 6 67 6 1 19 Paper Tray ASSY 6 73 6 1 20 Routing of the Harnesses Flat Cables and Ink Supply Tubes 6 75 6 2 LUBRICATION 6 87 ...

Page 160: ...hen replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables 5 Be sure to reinsert self tapping screws correctly if removed 6 Tighten screws to the torque values listed on the next page 7 When connecting or disconnecting cable connectors hold the connector bodies not the wires If the con...

Page 161: ...crew pan s p washer M3x8 1 0 40 0 1 4 1 Together with main PCB shield frame Main PCB shield Taptite cup B M3x10 2 0 40 0 1 4 1 Taptite cup S M3x6 2 1 0 40 0 1 4 1 Main PCB Taptite cup S M3x6 2 0 40 0 1 4 1 Main PCB shield frame Screw pan s p washer M3x8 1 0 40 0 1 4 1 Together with MJ PS shield box MJ PS shield box Screw pan s p washer M3x8 1 0 40 0 1 4 1 Taptite cup S M3x6 1 0 40 0 1 4 1 Power co...

Page 162: ...t if connected 2 Remove the following Paper tray ASSY Handset mount 1 see the illustration below 3 Remove memory cards 3 if inserted in the machine 1 For models with handset 2 For wired LAN enabled models 3 For models with PhotoCapture Center Handset mount 1 Paper tray ASSY 6_01 Telephone line cord Handset 1 Removing the handset mount Installing the handset mount Pull the tab on the bottom of the ...

Page 163: ...hart which helps you access the target components To remove the maintenance unit first find it on the flowchart and note its number in this case To access it you need to remove all the parts above the maintenance unit on the flowchart and in this case before the unit itself can be removed Unless otherwise specified all parts should be replaced in the opposite order to which they were removed to re...

Page 164: ... refill ASSY Note 3 Note 4 Head carriage unit and CR timing belt Engine unit Ink absorber felt Ink absorber box Maintenance unit Note 5 Mode switching lever clutch gear ASSY Paper pull in gear shaft Paper pull in roller holder Carriage motor Inner chute ASSY Registration sensor actuator Registration sensor PCB PF encoder PCB PF encoder disk Paper feed motor Note 6 Head cover 10 10 10 10 3 4 6 5 15...

Page 165: ...6 6 Confidential 6 1 1 Jam Clear Cover 1 Pull the jam clear cover to unlatch the two lock arms at both sides Lock arm 6_03 Jam clear cover Lock arm ...

Page 166: ...mbly of the ADF document cover ASSY is detailed in Section 6 1 4 For models with ADF 1 Open the scanner cover until it locks 2 Remove the CIS flat cable cover and the harness cover by inserting the tip of a flat screwdriver into the slots and releasing the latches 6_04 Slots latches Harness cover Slots latches Upper cover Scanner cover Scanner unit Pawl Pawl CIS flat cable cover ADF document cover...

Page 167: ...by removing the screw For models with ADF 6_05_e Latch Taptite cup S M3x6 Scanner cover Scanner unit Grounding wire ADF motor harness Document rear sensor harness Document front sensor harness CIS motor harness Upper cover Flat core CIS flat cable 6_06_e Main PCB CIS flat cable 12 wire ADF motor harness 4 wire Document front sensor harness 3 wire Document rear sensor harness 3 wire CIS motor harne...

Page 168: ... ADF 6_07_e Lock arm CIS motor harness ADF motor harness Grounding wire Document rear sensor harness Scanner cover Scanner unit Scanner cover support Document front sensor harness Upper cover Scanner cover support 8 Open the scanner cover at approx 90 and pull it to the rear and off the machine 6_08_e CIS flat cable Scanner cover Scanner unit CIS motor harness ADF motor harness Grounding wire Docu...

Page 169: ...anner cover damper Lock arm Document front sensor harness Document rear sensor harness Grounding wire ADF motor harness Rear CIS flat cable Assembling Notes Route the CIS motor harness document front and rear sensor harnesses ADF motor harness and grounding wire as shown on the next page For models with ADF If you replace the scanner cover check the CIS type Canon Rohm or Lite On printed on the CI...

Page 170: ... harness and the bundle of ADF motor harness and grounding wire on this side 6_10_440CN Upper cover Rear Document rear sensor harness Document front sensor harness CIS motor harness ADF motor harness Grounding wire Main PCB Route the bundle of document front and rear sensor harnesses on this side Route the CIS motor harness and the bundle of ADF motor harness and grounding wire on this side 6_10_2...

Page 171: ...6 12 Confidential Upper cover Rear CIS motor harness Main PCB Route the CIS motor harness on this side 6_10_750CW MFC235C ...

Page 172: ...ent front and rear sensor harnesses from the cable guide in the rear corner of the scanner cover as shown below For models with ADF Scanner cover placed upside down 6_12 Bundle of harnesses ADF motor harness grounding wire and document front and rear sensor harnesses CIS motor harness CIS motor harness Bundle of harnesses Cable guide Rear ...

Page 173: ...of harnesses ADF motor harness grounding wire and document front and rear sensor harnesses even if it is removed from the ASSY If it is not easy to remove hinge L from the bundle of harnesses try it after separating the ADF unit from the document cover see page 6 18 Models without ADF Turn the document cover upright unlatch the two hinges and lift up the cover For models with ADF Document front se...

Page 174: ... Assembling Notes Models with ADF When mounting the document sponge ASSY on the ADF document cover ASSY face the thick side towards the right and insert latches A into the document cover first and then set latches B as shown above Models with ADF When mounting the ADF document cover ASSY on the scanner cover be sure to route a bundle of harnesses ADF motor harness grounding wire and document front...

Page 175: ...t end of the ADF cover to open and turn it upright 3 Pull the front end of the ADF cover outwards to release it from the front boss provided on the document cover 4 Turn the front end of the ADF cover to the left slightly and release the rear end from the rear boss on the document cover 5 Remove the document stopper Front 6_21 ADF cover Rear boss Front boss Latch Latch Document stopper Document co...

Page 176: ...the document pressure bar take care not to stain or scratch the white reference film on the bar 6_15 ADF motor harness Grounding wire Document rear sensor harness Document front sensor harness Spring Lock arm Tabs Document pressure bar Tabs White reference film Square openings Lock arm Rear ADF document cover ASSY Lock arm Spring Lock arm When mounting the document pressure bar press the lock arms...

Page 177: ...ire Document rear sensor harness Document front sensor harness Separating the ADF unit from the document cover 10 Remove four screws three a and one b screws from the ADF unit 11 Pull the rear side of the document cover outwards and take the ADF unit out of the document cover 6_17 ADF motor harness Grounding wire Document rear sensor harness Document front sensor harness Rear ADF unit a Pull here ...

Page 178: ... motor 14 Push down the two lock arms and take out the document rear sensor PCB Then disconnect the document rear sensor harness from the PCB ADF motor harness 6_18 ADF motor Routing the ADF motor harness and grounding wire Cable guide ADF motor harness Grounding wire Gear 21 46 Screw pan s p washer M3x6 Gear 20 45 Planet gear 23 Rear ADF motor harness Grounding wire Document rear sensor harness D...

Page 179: ...t the document front sensor harness from the PCB 6_19 Document front sensor PCB Document front sensor harness Rear ADF unit placed upside down Lock arm Document front sensor harness ADF unit Bundle of harnesses ADF motor harness grounding wire and document front and rear sensor harnesses Cable guide Routing the document front sensor harness through the cable guides ...

Page 180: ...n the left end of the document roller holder from the ADF unit and take it out 20 Remove the document pull in roller and document separation roller from the document roller holder 6_20 Document pull in roller ADF unit placed upside down Rear Document front sensor harness Separation roller gear Lock arm Document roller holder Apply grease here Apply grease here Document separation roller Document r...

Page 181: ...ng Assembling Notes When mounting the ADF pull in piece on the document cover be sure to set the ADF pull in spring as shown above Before mounting the document roller holder onto the ADF unit see page 6 21 apply the specified lubricant to the specified points referring to Section 6 2 When mounting the ADF motor onto the ADF unit route the ADF motor harness and the grounding wire as shown on page 6...

Page 182: ...ver tighten four screws three a and one b screws in the order of through as shown at the bottom of page 6 18 When mounting the ADF reinforcement plate and three pinch roller spring assemblies first secure the ADF reinforcement plate with the screw Then insert the pinch roller spring assemblies between the plate and document cover until they snap into place When handling the document pressure bar b...

Page 183: ... panel ASSY away from the machine since it is connected to the machine with a short LCD flat cable and harnesses 3 While holding the control panel ASSY at an angle of approx 45 disconnect the LCD flat cable and panel main harness from the main PCB and the cover sensor harness from the control panel PCB For models with color LCD 6_24 Tighten these screws in the order of 1 to 3 Control panel PCB Tap...

Page 184: ...cartridge cover sensor actuator Actuator lever Lock arm Hook Rib Removing the actuators by pulling the lock arms outwards Actuator spring Hook Actuator spring Assembling Notes Mount the ink cartridge cover sensor actuator with the ink cartridge cover being opened When setting its spring fit the bent end under the hook on the actuator and the straight end on the upper cover as shown above After clo...

Page 185: ...with TAD 4 Remove the two screws and lift up the LCD support cover 5 Take the color LCD unit out of the control panel 6 Warp the cable protection plate and release it from the color LCD 6_27 Square opening Taptite bind B M3x8 LCD support cover Cable protection plate Color LCD Latches Front Control panel placed upside down LCD flat cable There are three types of color LCDs 4 2 3 3 inch wide color L...

Page 186: ... covered with a protection sheet Before setting it remove the protection sheet When setting the cable protection plate on the color LCD take care not to pinch the LCD flat cable between the plate and LCD When mounting the LCD support cover route the LCD flat cable through the square opening After setting the color LCD back into place wipe fingerprints or dust off the LCD surface with a soft cloth ...

Page 187: ...l LCD flat cable 3 Disconnect the panel LCD flat cable from the control panel PCB after releasing the connector lock 4 Remove the three rubber keypads and the keys 5 Remove the monochrome LCD by releasing the two lock arms 6 Remove the control panel from the control panel base by releasing eight latches y 6_29_e Control panel PCB Panel main harness Monochrome LCD Panel LCD flat cable Lock arms Con...

Page 188: ...tes Before setting the monochrome LCD back into place wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth A new LCD is covered with a protection sheet Before setting it remove the protection sheet ...

Page 189: ...s on the bottom charge cover and pull the cover down and off the top charge cover 3 While pulling the hook on the top charge cover outwards slide the cover to the rear and take it off the upper cover 4 Disconnect the charge harness from the charge PCB Top charge cover Charge PCB Bottom charge cover 6_01_1 Latches Charge harness Hook Taptite cup B M3x10 ...

Page 190: ...the two openings provided in the front end of the upper cover release the upper cover from the bosses on the lower cover and lift it up NOTE Do not put your hands in the opening above the platen shown below Doing so may damage or stain the CR encoder strip inside For models with cordless handset 6_30_J 1 2 8 3 6 5 4 Peep hole Upper cover Front cover Boss Lower cover Opening Ink cartridge cover Bos...

Page 191: ...hed between the upper and lower covers Make sure that the ink cartridge cover is opened if the ink cartridge cover sensor actuator has been mounted Mounting the upper cover with the ink cartridge cover being closed will dislocate the ink cartridge cover sensor actuator Take care not to deform the PF encoder disk Tighten seven screws to eight screws to for models with cordless handset in this order...

Page 192: ...ntenna wire or apply force to that point Do not bend or pull the antenna wire 4 Remove the screw that secures the antenna and its support together to the upper cover 5 Pull the antenna and its support inward and off the upper cover 6 Take the antenna cordless PCB ASSY out of the upper cover 6_30_2_J Antenna Soldered point Latch Antenna wire Cordless PCB Wire that works as antenna Antenna support A...

Page 193: ...tenna wire as shown below 6_30_3_e Antenna wire Speaker harness Upper cover Antenna support Antenna cordless PCB ASSY Pass the antenna wire through this guide provided on the antenna support Route the antenna wire between these two ribs Plate spring ...

Page 194: ...out of the pocket provided on the inner surface of the upper cover 6_30_1 Speaker Speaker frame Plate spring Latch Upper cover placed upside down Speaker harness Speaker Routing the speaker harness through the cable guides on the inner surface of the upper cover Assembling Notes After mounting the speaker its frame and plate spring into the pocket provided on the inner surface of the upper cover r...

Page 195: ...odule cover 3 For wireless LAN enabled models Proceed to step 4 For models not supporting wireless LAN Lightly pull up the retainer on the inside of the front cover to release it from the lower cover Then lightly lift up the front end of the lower cover and remove the front cover 6_31 Actuator lever Cover arm Main PCB shield Retainer Latch Media module cover Ink cartridge cover Latch Front cover B...

Page 196: ...e Linear boss Linear boss Assembling Notes For wireless LAN enabled models When mounting the front cover and WLAN PCB onto the lower cover route the WLAN PCB harness and grounding wire as shown above When mounting the front cover lightly lift up the front end of the lower cover and fit the linear boss provided on the inside bottom of the front cover on the bottom of the lower cover When mounting t...

Page 197: ...by tightening of screws Observing this sequence prevents harnesses and flat cables from getting crushed or damaged by screws or screwdrivers 1 Models with color LCD Remove the three screws two a and one b screws from the main PCB shield and lift it up Models with monochrome LCD Remove the two screws a from the main PCB shield and lift it up 6_33 Ink cartridge sensor harness a b a Main PCB shield P...

Page 198: ... PF encoder registration sensor harness 7 wire WLAN PCB harness 4 wire in 6 wire connector housing Hook switch harness 6 wire Battery harness 4 wire For debugging at the factory Do not disturb it LCD flat cable 28 wire 18 wire Ink cartridge sensor harness 9 wire Purge cam switch harness 2 wire LAN interface CIS flat cable 12 wire Head flat cable 1 14 wire Head flat cable 2 13 wire Head flat cable ...

Page 199: ...ower supply harness 4 wire Panel main harness 5 wire Ink cartridge sensor harness 9 wire Purge cam switch harness 2 wire CIS flat cable 12 wire Head flat cable 1 14 wire Head flat cable 2 13 wire USB interface For debugging at the factory Do not disturb it Main MJ EXT harness 2 wire in black Main MJ LINE harness 2 wire in blue ADF motor harness 4 wire Document rear sensor harness 3 wire Document f...

Page 200: ...tor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Lower cover Ink cartridge sensor harness Purge cam switch harness Main PCB shield frame Main PCB shield frame c c Thermal conductor rubber For 200V series only L shaped boss Models with color LCD Models with monochrome LCD SDAA enclosure SDAA enclosure Thermal conductor rubber c Taptite cup S M3x6 d Sc...

Page 201: ...main PCB also replace the ink absorber box and flushing box Otherwise drained ink may overflow after long term use If you replace the main PCB you need to make the specified adjustments and updating of settings stored in the flash ROM referring to Chapter 7 Section 7 3 Before starting make sure that the head carriage unit is mounted Before securing the main PCB shield route the main MJ EXT harness...

Page 202: ...al MFC265C 260C 235C SDAA enclosure Main MJ LINE harness blue Main MJ EXT harness black Carriage motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Main PCB 6_36_1_240C ...

Page 203: ... from the main PCB and remove screw d shown on page 6 41 from the main PCB shield frame 2 Remove the two screws e and f 3 Remove the MJ PS shield box from the underside of the lower cover 6_38 MJ PS shield box Lower cover Power supply harness e f Main MJ LINE harness Main MJ EXT harness U shaped cutout e Screw pan s p washer M3x8 f Taptite cup S M3x6 ...

Page 204: ...e lower MJ PS shield 8 Remove screw i from the MJ PCB and take it off the lower MJ PS shield Lower MJ PS shield 6_39 1 2 3 4 Cable tie Y MJ shield Power cord MJ shield Tabs Power supply shield Tab Power supply harness Slit Lower MJ PS shield X Slits Y Power supply PCB Power supply PCB Power cord holder Power cord g h i j j j j MJ PCB Main MJ LINE harness blue Main MJ EXT harness black CN1 CN2 For ...

Page 205: ...of the lower MJ PS shield with a cable tie After that route the power cord through the cable guides as shown below Main MJ LINE harness blue Main MJ EXT harness black Power cord Cable guide Ferrite core Power supply shield Power supply PCB Top view Cable guides 6_39_1 Power supply harness Harness guide When mounting the power supply shield on the lower MJ PS shield insert three tabs into three sli...

Page 206: ...en disconnected from the main PCB 3 Release the hook switch actuator from the lower cover turn it counterclockwise viewed from the left and remove it together with the spring 4 Place the machine on its right end and support it by hand 5 Press the latch the black plastic part on the lower cover that locks the bottom of the hook switch PCB to release the PCB 6_39_4_J Lower cover Latch Bottom of hook...

Page 207: ...6 48 Confidential 6_39_5_J Lower cover Hook switch PCB 6 Place the machine right side up 7 Lift the hook switch PCB up and out of the lower cover ...

Page 208: ...rom leaking and the machine from getting stained with leaked ink NOTE Make sure that the power cord is unplugged from the electrical outlet NOTE When replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables NOTE During the removal or installation job for the head carriage unit take care ...

Page 209: ...t dry cloth If it is stained with ink replace it Flat cable support plate tube support wire and its spring 3 Unhook the spring from the tube support wire 4 Release the four ink supply tubes from the tube support wire 5 Remove the screw from the flat cable support plate 6 Unlatch the support plate from the lower cover and remove it together with the tube support wire and its spring 7 Remove the spr...

Page 210: ...rriage unit does not move rotate the ejection idle gear clockwise viewed from the left by hand to unlock the head carriage unit and move it to position P 9 Unlatch the head cover from the head carriage unit and pull it up Lower cover 6_42_e Ink absorber box Latches Tabs Head cover Latch Head carriage unit Latches ...

Page 211: ...through the opening provided in the lower cover as shown below NOTE When replacing the carriage PCB ASSY remove the flat core from the old head flat cables and set it to the new ones 12 Unlatch the FFC support which holds the three head flat cables from the head carriage unit 13 Lift up the carriage PCB ASSY 14 Remove the FFC support from the head flat cables 6_43 FFC support Latch Latch Carriage ...

Page 212: ... vinyl sheet while taking care not to contaminate it NOTE Wipe off the ink remaining on the section where the head joint was mounted with a clean lint free cloth NOTE Wrap the head joint in a clean lint free cloth and keep it higher than the ink supply tubes to prevent ink remaining in the ink supply tubes from leaking and the machine from getting stained with leaked ink 6_45 Joint leaf spring Hea...

Page 213: ...ink absorber felt that may be stained with ink If it is excessively stained replace it 6_46 Ink refill ASSY Black Yellow Cyan Magenta Head joint Ink supply tubes Ink cartridge sensor harness Lower cover Lower cover Tube guide Sponge Lock release levers Ink absorber felt in this plastic case Routing the Ink Supply Tubes Black Yellow Cyan Magenta Rear When routing the ink supply tubes through this t...

Page 214: ...n your hands with ink but also damage the nozzles and supply ports If you do touch them though clean them with a special purpose cleaning stick and liquid NOTE Do not remove the CR timing belt from the head carriage unit unless it needs to be replaced Once removed the belt will become unusable and a new one will have to be put back in NOTE If the head carriage unit needs to be replaced replace not...

Page 215: ...spectively When you remove the head carriage unit and store it separately from the machine remove the property label bar code label from the lower cover and store it together with the head carriage unit If you replace the head carriage unit attach the property label bar code label that comes with the new head carriage unit to the lower cover as shown below Head carriage unit Lower cover Carriage h...

Page 216: ...nd perform the job on a static mat Also take care not to touch the conductor sections on the flat cables When accessing the head carriage unit placed on the engine unit put the head carriage unit in position P on the right edge of the engine chassis as shown on page 6 51 When replacing the head carriage unit replace not only that unit but also the CR timing belt Refer to page 6 55 When mounting a ...

Page 217: ... the CR support chassis and the two rear bosses are fitted in the two cutouts on page 6 55 in the CR guide rail Rear bosses 6_50_1 Front bosses Viewed from the bottom After mounting the head carriage unit slide it by hand to check that it smoothly moves to the right and left ends of its travel After mounting the ink refill ASSY route the ink supply tubes on the lower cover aligning magenta cyan ye...

Page 218: ... core and the opening provided in the lower cover 6_44_2 Head flat cable 3 Head flat cable 2 Head flat cable 1 Opening Boss Cable guides Cable guides Carriage motor harness Flat core Rear 5 Set the tube support wire and spring onto the flat cable support plate Fit the bent end of the spring on the tube cable guide as shown below turn the spring clockwise once and hook it on the tube support wire s...

Page 219: ...carriage motor side and the mark points upwards as shown on page 6 50 using the following steps 1 Hook the left end of the CR encoder strip on the left hand strip support aligning the rectangular hole provided in the strip with the boss of the strip support 2 Pass the strip through the CR encoder sensor located on the head carriage unit by inserting it into the opening of the head cover from left ...

Page 220: ...in tissue paper in order to prevent drained ink from leaking and the machine from getting stained with leaked ink 2 Pull the ink absorber box up and out of the lower cover 3 Immediately set a new ink absorber box Then replace these two tubes that is pull them off their joints on the maintenance unit and connect new tubes to the joints and new ink absorber box as shown below NOTE If the ink absorbe...

Page 221: ...k in NOTE Remove any adhesive remaining left on the PF roller gear L Assembling Notes When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints If you replace the ink absorber box without replacing the main PCB you also need to replace the flushing box see Section 6 1 17 and reset ...

Page 222: ...e part see page 6 4 1 If the MJ PS shield box has not been removed you need to remove screw e shown on page 6 44 2 Remove the chassis support by removing the screw 3 Remove the screw from the rear of the engine unit 4 Take the carriage motor harness and purge cam switch harness out of the harness guides provided on the lower cover Cutout provided in the engine chassis 6_53 Chassis support Chassis ...

Page 223: ...r together with the engine unit Do not disconnect the two tubes main drain tube and opening tube to the atmospheric air from the ink absorber box Once disconnected those tubes will become unusable and new parts will have to be put back in NOTE Do not place the engine unit directly on a flat surface doing so may break the PF encoder disk and gears Be sure to place a support pad under the engine uni...

Page 224: ... harnesses between the unit and the cover Mount the engine unit parallel to the lower cover so that the screws are tightened securely Route the harnesses as shown below Carriage motor harness 6_55 PF encoder registration sensor harness Purge cam switch harness Top view Lower cover Paper feed motor harness PF encoder registration sensor harness 7 wire Paper feed motor harness Lower cover Ferrite co...

Page 225: ...ween the chassis and the lower cover If you replace the engine unit make adjustments specified in Chapter 7 Section 7 2 If you replace the flushing box without replacing the main PCB you also need to replace the ink absorber box see Section 6 1 16 and reset both the flushing and purge counters as specified in Chapter 7 Section 7 4 ...

Page 226: ... the maintenance unit off the engine unit 3 Remove the SF changeover gear and HS changeover gear from the maintenance unit 4 Slide the mode switching lever clutch gear ASSY outwards to remove it 5 Unlatch the switching lever guide from the CR guide rail 6_56_e a a Front CR guide rail Carriage motor harness SF changeover gear HS changeover gear Thick Thin b Maintenance unit Mode switching lever clu...

Page 227: ...se the three latches of the inner chute ASSY from the engine unit NOTE Do not pull the inner chute ASSY away from the engine unit since it is connected to the engine unit with the PF encoder registration sensor harness and the paper feed motor harness 8 Release the PF encoder registration sensor harness and the paper feed motor harness from the cable guides on the inner chute ASSY The routing deta...

Page 228: ...stration sensor PCB from the engine unit therefore you need to remove the PF encoder PCB at the next step Cable guide Registration sensor PCB Cable guide Registration sensor PCB 6_59 Routing the PF encoder registration sensor harness and the paper feed motor harness on the inner chute ASSY Inner chute ASSY PF encoder registration sensor harness Sensor actuator spring Inner chute ASSY Hooking the s...

Page 229: ...o touch the PF encoder disk if it has not been removed in Section 6 1 16 12 If the PF encoder disk needs to be replaced peel it off from the PF roller gear L NOTE Once removed the PF encoder disk will become unusable and a new disk will have to be put back in NOTE Remove any adhesive remaining left on the PF roller gear L Paper feed motor 13 Remove the two screws from the left end of the engine un...

Page 230: ...d of the paper pull in roller spring into the cutout provided in the engine chassis While holding down the paper pull in roller holder lightly insert the paper pull in gear shaft from the right until it locks When mounting the paper feed motor route its harness as shown on the previous page and secure the motor with two screws with the label facing towards the front When attaching the PF encoder d...

Page 231: ...d immediately before you mount the maintenance unit Before mounting the maintenance unit onto the engine unit Apply the specified lubricant to the SF changeover gear and the purge gear shaft referring to Section 6 2 Put the two gears SF changeover gear and HS changeover gear together so that there is a gap between those gears as shown on page 6 67 Then set them onto the purge gear shaft with the H...

Page 232: ...r tray cover shown here has a photo tray Paper tray cover Paper tray Front 2 While pressing the universal guide release button shown below slide the paper tray extension to the front until it clicks 3 While pulling sections x of the paper tray outwards push down the paper tray extension and slide it to the front and out of the paper tray Front Paper tray Paper tray extension x Universal guide rele...

Page 233: ...h Unlatching the bank ASSY Lock arm Bank ASSY Paper tray Tabs Bank ASSY Base pad Paper tray Align the edge of the base pad with the front edge of the depressed section on the paper tray Paper tray Base pad Depressed section Assembling Notes When attaching a new base pad to the paper tray align the edge of the base pad with the front edge of the depressed section on the paper tray as shown above Wh...

Page 234: ...Document rear sensor harness Document front sensor harness CIS motor harness ADF motor harness Grounding wire Main PCB Route the bundle of document front and rear sensor harnesses on this side Route the CIS motor harness and the bundle of ADF motor harness and grounding wire on this side 6_10_240C 6 1 20 Routing of the Harnesses Flat Cables and Ink Supply Tubes For models with ADF Routing A CIS mo...

Page 235: ...6 76 Confidential Upper cover Rear CIS motor harness Main PCB Route the CIS motor harness on this side 6_10_750CW MFC235C ...

Page 236: ...Document front sensor harness Grounding wire ADF motor harness Rear Document front and rear sensor harnesses ADF motor harness Grounding wire Document rear sensor harness Viewed from the bottom Document front sensor PCB Document front sensor harness ADF motor harness ADF motor Cable guide Grounding wire ...

Page 237: ...Antenna support Antenna cordless PCB ASSY Pass the antenna wire through this guide provided on the antenna support Route the antenna wire between these two ribs Plate spring Routing C Speaker harness through the cable guides on the inner surface of the upper cover 6_67_1 Upper cover placed upside down Speaker harness Speaker ...

Page 238: ...6 79 Confidential Routing D WLAN PCB harness For wireless LAN enabled models 6_67 Main PCB Lower cover Retainer WLAN PCB harness Grounding wire Front cover Screw pan s p washer M3x8 Linear boss ...

Page 239: ...tion sensor harness Power supply harness Lower cover Main PCB Main MJ EXT harness SDAA enclosure Main MJ LINE harness 6_39_2_MFC_e Channel Paper feed motor harness and PF encoder registration sensor harness Main MJ EXT and Main MJ LINE harnesses Hook switch harness Charge harness 1 2 Routing E Carriage motor harness paper feed motor harness PF encoder registration sensor harness power supply harne...

Page 240: ...harness blue Main MJ EXT harness black Carriage motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Hook switch harness Charge harness Main PCB 6_36_1_e 1 2 MFC265C 260C 235C SDAA enclosure Main MJ LINE harness blue Main MJ EXT harness black Carriage motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Mai...

Page 241: ...E harness blue Main MJ EXT harness black Power cord Ferrite core Power supply shield Power supply PCB Power supply harness Harness guide Cable guide Routing H Ink supply tubes 6_46_A Black Yellow Cyan Magenta Lower cover Sponge Rear Flat cable support plate Bent section of tube support wire Tube cable guide Tube guide Spring Hook When routing the ink supply tubes through this tube guide do not ove...

Page 242: ...cable guide Flat cable support plate Tube support wire Lower cover 6_44_3A Rear Spring Hook Routing J Purge cam switch harness and carriage motor harness on the lower cover 6_69_1 Ferrite core Carriage motor harness Purge cam switch harness Lower cover ...

Page 243: ... sensor PCB Cable guide Inner chute ASSY PF encoder registration sensor harness Paper feed motor harness On the lower cover PF encoder registration sensor harness 7 wire Paper feed motor harness Lower cover Ferrite core Inner chute ASSY Left PF encoder PCB Registration sensor PCB Registration sensor wires 3 wire PF encoder sensor wires 4 wire 6_70_1 ...

Page 244: ...s Ink supply tubes Ink cartridge sensor harness Lower cover Carriage motor harness SDAA enclosure Main MJ EXT harness black Main MJ LINE harness blue Connector for speaker harness Connector for cordless flat cable 3 4 5 1 5 Hook switch harness Charge harness 1 Carriage motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness SDAA enclosure Main MJ EXT harn...

Page 245: ... switch harness Ink supply tubes Ink cartridge sensor harness Lower cover Carriage motor harness SDAA enclosure Main MJ EXT harness black Main MJ LINE harness blue Connector for speaker harness Carriage motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness SDAA enclosure Main MJ EXT harness black Main MJ LINE harness blue 6_71_2 Paper feed motor harness...

Page 246: ...R support chassis 13 1 5 mm diameter ball Mode switching lever 1 Molykote EM 60L Dow Corning Clutch gear shaft 2 2 mm diameter ball SF changeover gear 1 Silicone G 501 Shin Etsu Chemical Purge gear shaft 1 3 mm diameter ball For models with ADF Document pull in roller and document separation roller in the document roller holder For models with ADF Apply a 4 mm diameter ball of grease Molykote EM 3...

Page 247: ...6 88 Confidential Head carriage unit Apply a 1 5 mm diameter ball of grease Molykote EM 60L to the lubrication point below Head carriage unit Apply grease here 6_73 ...

Page 248: ...the slider cams against the left stoppers to prevent the slider cams from protruding to the right 3 Apply grease to the 24 lubrication points on the CR guide rail and support chassis as specified below As for the leftmost two lubrication points apply grease after moving the head carriage unit to the right and out of those points 4 Move the head carriage unit from the left to the right ends of its ...

Page 249: ...ow Apply grease here Apply grease here Mode switching lever Clutch gear shaft 6_74 SF changeover gear and purge gear shaft Apply a 3 mm diameter ball of grease Silicone G 501 to each of the lubrication points below Apply grease here Purge gear Maintenance unit Apply grease here Apply grease here HS changeover gear Purge gear SF changeover gear 6_75_e ...

Page 250: ...Confidential CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...

Page 251: ...borderless printing Function code 66 7 19 8 Print out a total check pattern 7 22 9 Switch back to standby 7 24 10 Replace the ink cartridges with the protective part 7 24 7 3 IF YOU REPLACE THE MAIN PCB 7 25 1 Load programs 7 25 2 Initialize the EEPROM on the main PCB Function code 01 7 25 3 Specify the CIS type Function code 59 7 25 4 Customize the EEPROM on the main PCB Function code 74 7 25 5 R...

Page 252: ...CIS type Function code 59 7 32 2 Acquire white level data and set CIS scanner area Function code 55 7 32 7 6 IF YOU REPLACE THE CORDLESS PCB 7 33 1 Register base ID code to the main PCB and base unit cordless PCB 7 33 2 Register cordless handsets 7 33 7 7 IF YOU REPLACE THE CORDLESS HANDSETS 7 33 1 Deregister and register cordless handsets 7 33 7 8 IF YOU REPLACE THE WLAN PCB ONLY FOR WIRELESS LAN...

Page 253: ...Cordless PCB Section 7 6 Cordless handsets Section 7 7 pfadj prn exitadj prn media prn qualbh7 prn Head carriage unit Engine unit Section 7 2 Main PCB Section 7 3 Ink absorber box Flushing box Section 7 4 Scanner cover Section 7 5 Cordless PCB Section 7 6 Cordless handsets Section 7 7 NOTE Executables and data files listed above should be saved in an arbitrary folder in your PC beforehand Spare Pa...

Page 254: ...stallation procedure described below that enables your PC to identify terminals via a single virtual USB device NOTE Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the BHL2 Maintenance Printer driver has been already installed to your PC according to this procedure skip this section NOTE Before proc...

Page 255: ...lowing screen appears indicating the detection of new hardware device by the system Click Next to proceed 7 Select Search for a suitable driver for my device recommended and click Next 8 Select Specify a location and click Next ...

Page 256: ...elect the folder where the copy of the BHL2 Maintenance Printer driver is located or click Browse to specify it then click OK This sample screen is captured on the Windows 2000 desktop 10 Click Next 11 To proceed click Yes ...

Page 257: ...ion of the driver installation if the machine exits the maintenance mode the Found New Hardware Wizard screen in step 6 appears again Click Cancel NOTE To check that the printer driver is successfully installed click Start Settings Printers to call up the Printers window as shown below and confirm that the BHL2 Maintenance Printer icon is displayed ...

Page 258: ...our times to make the machine enter the maintenance mode TIP FAX models equipped with a numerical keypad can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this sequence The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the mach...

Page 259: ...he port number assigned to the BHL2 Maintenance Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the BHL2 Maintenance Printer icon 3 Click Properties ...

Page 260: ...ttached to the lower cover Click the OK button 10 To check that the entered head property code is correct using function code 68 in Chapter 9 Section 9 1 4 17 press the 6 and 8 keys in this order Then press the 2 5 8 and 0 keys in this order The LCD shows the current head property information 15 digit code stored in the EEPROM on the main PCB 11 Check that the character string entered in step 9 ap...

Page 261: ...the purge mode Press the 4 and Black Start Mono Start keys in this order The machine starts an initial purge that refills the ink supply tubes and the new print head with fresh ink 3 Print out a test pattern Function code 09 To check that the head carriage unit normally sprays ink droplets from all head nozzles print out a test pattern with function code 09 see Chapter 9 Section 9 1 4 4 with the f...

Page 262: ...e prn icon onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the Incline Adjust test pattern shown on the next page 3 Out of the three rows of the Incline Adjust test pattern on the next page check the middle row and select the block that is the least uneven print Make a note of that block number ...

Page 263: ...7 11 Confidential Head Positioning Test Pattern ...

Page 264: ...ration Press the 6 3 and keys in this order 5 Turn the head skew adjuster knob by the number of divisions specified by the pattern number you recorded in step 3 using a spanner If block 1 is the least uneven print for example turn the head skew adjuster knob to the front by one division if block 1 turn it to the rear by one division Head skew adjuster knob ...

Page 265: ... out PF adjust check patterns see page 7 15 for a sample printout 3 On the machine press the 5 and 8 keys in this order The 1 PF 2 EXIT appears on the LCD 4 To select the paper feed roller adjustment press the 1 key The PF ADJ NO 0 appears on the LCD 5 Out of the three rows of the PF adjust check pattern on page 7 15 check the middle row and select the block that is the least uneven print Make a n...

Page 266: ...displays the RECEIVING DATA on the LCD and prints out three sheets of EXIT adjust check patterns on page 7 16 for a sample printout 8 On the machine press the 5 and 8 keys in this order The 1 PF 2 EXIT appears on the LCD 9 To select the paper ejection roller adjustment press the 2 key The EXIT ADJ NO 0 appears on the LCD 10 Out of the three sheets of the EXIT adjust check patterns on page 7 16 che...

Page 267: ...7 15 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 268: ...7 16 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 269: ...PI NO 1 8 appears on the LCD 2 For 600 dpi check the printed vertical alignment check patterns and find which number block shows full alignment If the full alignment block is other than 5 enter that block number by using the numerical keys The 1200DPI NO 1 8 appears 3 For 1200 dpi perform the same operation as in step 2 The machine automatically returns to the initial stage of the maintenance mode...

Page 270: ...7 18 Confidential Vertical Alignment Check Patterns 600DPI 1200DPI ...

Page 271: ...s window shown above The machine displays the RECEIVING DATA on the LCD and prints out the MEDIA CHECK pattern see page 7 21 for a sample printout 3 Measure the left and right margins on the printout Example Left 1 3 mm Right 1 4 mm If both margins are within the range from 0 9 to 1 1 mm no adjustment is required 4 If either margin is out of the specified range press the 6 key twice on the machine...

Page 272: ...nter the measured value in units of 0 1 mm multiplied by 10 In this example the right margin measured in step 3 is 1 4 mm so press the 1 4 and OK keys 8 Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode Go back to step 2 and print out the margin check pattern again 9 Measure the left and right margins on the printout If both margins are wit...

Page 273: ...7 21 Confidential Margin Check Pattern ...

Page 274: ...CEIVING DATA on the LCD and prints out the Total Quality Check Pattern see the next page for a sample printout 3 Check the printed check pattern If any problem is found go back to the related item any of 4 through 7 above and make adjustments again A Margin adjustment for borderless printing Go back to Section 7 2 7 B Paper feed roller adjustment Go back to Section 7 2 5 C Vertical print lines adj...

Page 275: ...dential Total Check Pattern A Margin adjustment for borderless printing B Paper feed roller adjustment C Vertical print lines adjustment D Head positioning adjustment E Paper ejection roller adjustment A B C D E ...

Page 276: ...able first Returning to standby without disconnecting the USB cable runs Found New Hardware Wizard that starts USB driver installation as described in Section 7 1 2 NOTE Enable the initial setup mode see Chapter 9 Section 9 1 4 14 10 Replace the ink cartridges with the protective part Remove all four ink cartridges and set the protective part instead Ink cartridges Ink cartridge cover Protective p...

Page 277: ...ode TIP FAX models equipped with a numerical keypad can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this order The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 8...

Page 278: ...istered appears on the LCD ID XXXXXXXX 4 If the displayed code is different from the one read in step 1 move the cursor to the digit to be modified using the and keys and then enter the one read in step 1 To enter numerals use the numerical keys to enter alphabets A through F use the and keys NOTE To cancel the procedure halfway press the Stop Exit key 5 Press the OK key If the registration comple...

Page 279: ...tings Printers to call up the Printers window and confirm that the BHL2 Maintenance Printer icon shown on the sample window on page 7 5 is displayed If the driver has not been installed install it referring to Section 7 1 2 1 Make sure that your PC is turned off then connect the machine to your PC using a USB cable 2 Switch your PC on 3 On your PC run the ID head property utility brusbsn exe in th...

Page 280: ...e lower cover Click the OK button Head property label Bar code label app01d_MFC 8 Check whether the entered character strings ID code and head property information are correct with the following procedure Press the 8 and 0 keys in this order Then press the Black Start Mono Start key several times and the ID code appears on the LCD Check that the displayed code is that string entered in step 6 Next...

Page 281: ... to make the machine enter the maintenance mode 3 Press the 0 key twice The SPECIAL MAINT appears on the LCD 4 Press the 0 and 2 keys in this order The PLS INPUT NO 0 A appears on the LCD 5 Press the 8 key and the main PCB gets the MAC address from the WLAN PCB This operation backs up the EEPROM data stored on the WLAN PCB The E2PCOPY START appears on the LCD NOTE If an error is detected during th...

Page 282: ...d 6 again If you want to install another cordless handset repeat steps 1 2 and 6 Up to four cordless handsets can be registered to the machine 7 Press the Stop Exit key The machine returns to the standby state European models On the machine base unit 1 Check the PIN code of the base unit with Function code 80 in the maintenance mode Refer to Chapter 9 Section 9 1 4 22 On the cordless handset 2 Pre...

Page 283: ...key Notes If the machine sounds three short beeps indicating the failure of registration it returns to the Register Handset state Perform steps 3 4 8 and 9 again If you want to install another cordless handset repeat steps 2 through 4 8 and 9 Up to four cordless handsets can be registered to the machine On the machine base unit 10 Press the Stop Exit key The machine returns to the standby state ...

Page 284: ...de 3 Press the Black Start Mono Start key several times until the purge or flushing count appears on the LCD 4 Press the 2 7 8 and 3 keys in this order to reset the purge or flushing count 5 Press the Stop Exit key to return to the initial stage of the maintenance mode 6 Press the 9 key twice to exit from the maintenance mode TIP This machine counts all purge operations performed since produced in...

Page 285: ...ce any of them deregister all cordless handsets and then register them Deregistering a cordless handset On the machine base unit 1 Press the Menu key 2 Press the or key to choose Initial Setup then press the OK key 3 Press the or key to choose Register Handset then press the OK key 4 Press the or key to choose Terminate then press the OK key The All Delete appears on the LCD 5 Press the 1 key All ...

Page 286: ...nd 6 again If you want to install another cordless handset repeat steps 1 2 and 6 Up to four cordless handsets can be registered to the machine 7 Press the Stop Exit key The machine returns to the standby state European models On the machine base unit 1 Check the PIN code of the base unit with Function code 80 in the maintenance mode Refer to Chapter 9 Section 9 1 4 22 On the cordless handset 2 Pr...

Page 287: ...LS 1 Transfer MAC address to the main PCB MAC address Media access control address 1 Press the Menu and Black Start Mono Start keys Next press the keys in this order to make the machine enter the maintenance mode 2 Press the 0 key twice The SPECIAL MAINT appears on the LCD 3 Press the 0 and 2 keys in this order The PLS INPUT NO 0 A appears on the LCD 4 Press the 8 key and the main PCB gets the MAC...

Page 288: ...Confidential CHAPTER 8 CLEANING ...

Page 289: ... Before starting any repair work clean the machine as it may solve the problem concerned CONTENTS 8 1 CLEANING THE EXTERNAL AND INTERNAL SURFACES OF THE MACHINE 8 1 8 2 CLEANING THE MAINTENANCE UNIT 8 2 For the cleaning procedures of the head carriage unit scanner unit and platen refer to the User s Guide ...

Page 290: ...pyl alcohol IPA to remove dirt or stains from the molding parts Doing so may cause cracks in those parts 2 If the inside of the machine is stained first unplug the power cord from the electrical outlet and then clean it with a soft clean and lint free cloth NOTE Do not use liquid or aerosol cleaners 3 If the PF encoder disk or encoder strip is stained replace it with a new one Do not try to clean ...

Page 291: ...ssing the 6 3 and keys in this sequence 4 Unplug the power cord of the machine from the electrical outlet 5 Open the scanner cover scanner unit 6 Clean the two head caps and wiper of the maintenance unit with a Rubycel stick that is a head cleaner stick provided as a spare part NOTE Do not use a cotton swab that may leave lint on the cleaned sections Lint left on the maintenance unit will affect t...

Page 292: ...Confidential CHAPTER 9 MAINTENANCE MODE ...

Page 293: ...st of Functions in the Machine Maintenance Mode 9 2 9 1 3 User access to the Machine Maintenance Mode 9 3 9 1 4 Detailed Description of Functions in the Machine Maintenance Mode 9 4 9 1 4 1 EEPROM Parameter Initialization Function code 01 91 9 4 9 1 4 2 Printout of Scanning Compensation Data Function code 05 9 5 9 1 4 3 ADF Performance Test Function code 08 9 7 9 1 4 4 Test Pattern Function code 0...

Page 294: ...llation of the Pin TX Lock Mode Not applicable to U S A models 9 55 9 2 MAINTENANCE FUNCTIONS FOR CORDLESS HANDSETS 9 56 9 2 1 Overview 9 56 9 2 2 Maintenance Functions for U S A Models 9 56 9 2 2 1 List of Maintenance Functions 9 56 9 2 2 2 Checking of Cordless Handset ID Code and Base ID Code Function code 086 9 57 9 2 2 3 Measuring of RSSI Received Signal Strength Indicator Function code 195 9 ...

Page 295: ...ed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys To select one of the maintenance mode functions listed in Section 9 1 2 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 9 1 4 NOTES To exit from the maintenance mode and s...

Page 296: ... 9 1 4 12 9 24 59 Checking of CIS Travel and Specifying of CIS Type 9 1 4 13 9 28 63 Travel Check of the Head Carriage Unit and Initial Setup Mode 9 1 4 14 9 30 65 Alignment of Vertical Print Lines in Monochrome 9 1 4 15 9 31 66 Margin Adjustment in Borderless Printing 9 1 4 16 9 33 68 Updating of Property Data 9 1 4 17 9 36 69 Head Carriage Unit Traveling Speed Check 9 1 4 18 9 37 74 EEPROM Custo...

Page 297: ...users to follow the procedure given below 1 Press the Menu Black Start Mono Start Menu and Black Start Mono Start keys in this order The MAINTENANCE 10 appears on the LCD TIP For the models equipped with a numerical keypad you may press the Menu Black Start Mono Start and 0 keys instead in the same way as conventional models Then pressing 1 and 0 keys for example calls up the setting screen for Fu...

Page 298: ...data Outside line number Telephone function registration One touch dialing Speed dialing Group dialing Call transfer data All of these will be initialized These will not be initialized EEPROM customizing code 4 digit This will not be initialized Note that the first digit of the 4 digit code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 NOTE If you replace ...

Page 299: ...ress the 0 and 5 keys in this order in the initial stage of the maintenance mode The PRINTING appears on the LCD 2 The machine prints out the scanning compensation data list containing the following a Black white data graph b LED light intensity pulse data for green image 2 bytes c LED light intensity pulse data for blue image 2 bytes d LED light intensity pulse data for red image 2 bytes e Compen...

Page 300: ...9 6 Confidential Scanning Compensation Data List a b c d e f i ...

Page 301: ... the ADF capacity The DOC READY appears on the LCD 2 Press the 0 and 8 keys in this order in the initial stage of the maintenance mode The machine feeds the documents in and out while counting them and displaying the current count on the LCD as shown below ADF CHECK P 01 Current count 1st page in this example 3 After counting all documents the machine shows the final count To return the machine to...

Page 302: ...he service personnel to check the print quality Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure on the next page shows a test pattern which is printed on the Print Quality Check sheet According to the instructions printed on the sheet you can check or correct the print quality ...

Page 303: ...9 9 Confidential Test Pattern ...

Page 304: ...ng WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW16 Function...

Page 305: ...3 Function setting 21 WSW44 Speeding up scanning 1 Not used WSW45 Speeding up scanning 2 WSW46 Monitor of power ON OFF state and parallel port kept at high WSW47 Switching between high and full speed USB WSW48 USB setup latency WSW49 End of copying beep and black ink print mode WSW50 SDAA settings WSW51 Function setting 16 WSW52 Function setting 17 WSW53 Function setting 18 WSW54 Function setting ...

Page 306: ...o the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired firmware switches is completed 7 Press the Stop Exit key to return the machine to the initial stage of the maintenance mode NOTES To cancel this operation and return the machine to the initial stage of the maintenance mode during the above procedure press th...

Page 307: ...tches and their contents specified Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING appears on the LCD 2 The machine prints out the configuration list as shown on the next page 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 308: ...9 14 Confidential Configuration List ...

Page 309: ...the key the LCD cycles through the displays as shown below Models with monochrome LCD Press the Black Start key The LCD shows the screen given below Each time you press the Black Start key the LCD cycles through the displays as shown below 3 Press the Stop Exit key in any process of the above display cycle The machine returns to the initial stage of the maintenance mode For models with wide color ...

Page 310: ...ing to the illustration below If a key is pressed out of order the machine beeps and displays the INVALID OPERATE on the LCD To return to the status ready to accept key entry for operational check press the Stop Exit key 3 After the last number key is pressed the machine beeps and returns to the initial stage of the maintenance mode To terminate this operation press the Stop Exit key The machine r...

Page 311: ...9 17 Confidential For models with monochrome LCD 1 2 3 4 6 5 7 11 12 13 16 8 14 15 9 10 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Key Entry Order 2 ...

Page 312: ...by pressing the Black Start Mono Start key Given below is the relationship between the LCD indication sensor name and sensor status LCD Sensors Sensing status DF Document front sensor 1 No document detected DR Document rear sensor 1 No document detected CV Scanner cover sensor 2 Scanner cover and ink cartridge cover closed RS Registration sensor No recording paper detected CC Ink cartridge cover s...

Page 313: ...3 The HK is always displayed even on models not equipped with a handset 4 The LK is always displayed even on models not equipped with a high yield ink cartridge sensor 2 Change the detecting conditions e g open the scanner cover or insert paper through the registration sensor or remove the ink cartridges and then check that the indication on the LCD changes according to the sensor states 3 To stop...

Page 314: ...iles appears just as NO OF JOBS 10 Pressing the Stop Exit key returns the machine to the FAX TRANSFER state 3 Select data to transfer as follows To transfer the activity report only press the 2 key The 2 ACTIVITY appears To transfer received files together with the activity report press the 3 key The 3 DOCUMENTS appears Note that if there is no received file the NO DOCUMENTS appears To transfer th...

Page 315: ...9 21 Confidential Cover page sample End page sample ...

Page 316: ...alue appears You can adjust the correction value to 11 levels from 5 to 5 mm 4 To increase the correction value press the right arrow key to decrease it press the left arrow key If you press the Stop Exit key the machine returns to the initial stage of the maintenance mode without making change of the correction value 5 Press the OK key The ACCEPTED appears on the LCD After one second the LCD retu...

Page 317: ...OM on the main PCB Operating Procedure 1 Press the 5 key twice in the initial stage of the maintenance mode The SCANNER AREA SET appears on the LCD The machine automatically obtains white level data 2 If this operation completes normally the machine returns to the initial stage of the maintenance mode If any error is detected the SCANNER ERROR appears on the LCD To return the machine to the initia...

Page 318: ...n here Operating Procedure 1 Switch on your PC 2 Place the machine in the maintenance mode see Section 9 1 1 and set letter size paper to print check patterns 3 Connect the machine to your PC using a USB cable 4 On your PC run filedg32 exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below 5 Drag and drop the pfadj prn onto the BHL2 Maintenance Printer icon in the Fi...

Page 319: ...isplay the PF ADJ NO 0 and press the 4 key Then press the OK key and the machine returns to the initial stage of the maintenance mode 10 On your PC drag and drop the exitadj prn onto the BHL2 Maintenance Printer icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out three sheets of EXIT adjust check pattern on page 9 27 for a sample printout 11 On the machine...

Page 320: ...9 26 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 321: ...9 27 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 322: ...ng Procedure Check the movement of the CIS unit 1 Press the 5 and 9 keys in this order in the initial stage of the maintenance mode The 1 MO 2 CO 3 CHG appears on the LCD 2 To call up the CIS travel menu press the 1 key The 3 CHG is for specifying the CIS type as described on the next page The 2 CO is for checking scanning clocks at the factory so do not access it The LED PWM appears on the LCD 3 ...

Page 323: ... MO 2 CO 3 3 CHG appears on the LCD 3 To call up the CIS type menu press the 3 key The 1 MO is for checking the CIS travel as described on the previous page The 2 CO is for checking scanning clocks at the factory so do not access it The CIS G 1 B 0 H 2 appears on the LCD 4 If the CIS type is B Canon press the 0 key if G Rohm press the 1 key if H Lite On press the 2 key Upon completion of the entry...

Page 324: ... After completion of head replacement or adjustment jobs press the Stop Exit key The head carriage unit returns to the home position where the head carriage unit will be locked 3 To enable or disable the initial setup mode when the power is applied at the next time press the 1 or 3 key respectively If you enable the initial setup mode wait until the INIT appears on the LCD and the head carriage un...

Page 325: ...65 on the LCD and prints two sets of vertical alignment check patterns shown on the next page in monochrome for 600 dpi and 1200 dpi each of which consists of 0 through 8 blocks If the vertical alignment is ON 5 block shows vertically aligned lines The 600DPI NO 1 8 appears on the LCD 2 For 600 dpi check the printed vertical alignment check patterns and find which number block shows full alignment...

Page 326: ...9 32 Confidential Vertical Alignment Check Patterns 600DPI 1200DPI ...

Page 327: ...size paper to print a margin check pattern 3 Connect the machine to your PC using a USB cable 4 On the PC run filedg32 exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below 5 Drag and drop the media prn onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the MEDIA CHECK pattern s...

Page 328: ... margin measured in step 6 is 1 3 mm so press the 1 3 and OK keys 10 The RIGHT 10 appears on the LCD To adjust the right margin enter the measured value in units of 0 1 mm multiplied by 10 In this example the right margin measured in step 6 is 1 4 mm so press the 1 4 and OK keys 11 Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode Go back t...

Page 329: ...9 35 Confidential Margin Check Pattern ...

Page 330: ...ee Appendix 1 for the label location with the new one If the old part may be used in future store the old property label also with the old part Operating Procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 2 5 8 and 0 keys in this order The current property data stored in the EEPROM appears on the LCD and the machine is ready for entry 3 Check ...

Page 331: ...de The machine starts aging the head carriage unit showing the CR AGING on the LCD In each of travel speeds 43 3 and 21 7 inches sec the machine checks whether the maximum and minimum speeds are within the specified range If both are within the range the 43O 21O appears on the LCD If either one is out of the range the machine shows some message e g 43O 21X on the LCD This sample message indicates ...

Page 332: ...e maintenance mode The current customizing code appears on the LCD 2 Enter the desired customizing code To enter letters A through F press the 1 through 6 keys while holding down the key respectively The newly entered code appears NOTE If a wrong 4 digit code is entered the machine will malfunction 3 Press the Black Start Mono Start key The machine saves the setting and returns to the initial stag...

Page 333: ...015 0018 MFC680CN 0004 0003 0005 0016 0015 0018 MFC685CW 0101 0102 MFC885CW 0201 0202 0204 0203 0205 0216 0215 0218 Destination Switzerland Netherlands Belgium Norway Sweden Finland Denmark Austria Czech Hungary Poland Rumania Bulgaria Turkey Russia Country Code 10 09 08 57 14 54 48 MFC235C 0110 0109 0108 0157 0103 0154 0148 MFC260C 0210 0209 0208 0257 0203 0254 0248 MFC265C MFC465CN 0010 0009 000...

Page 334: ...anon Syria Pakistan Kenya Australia New Zealand China Country Code 24 40 56 20 MFC235C 0124 0140 0156 MFC260C 0240 0256 MFC265C 0120 MFC465CN 0040 0056 0020 MFC680CN MFC685CW 0140 0156 0120 MFC885CW 0224 0240 0256 The above information is as of April 30 2007 The up to date information is available from your local Brother Customer Service ...

Page 335: ...ng position allowing you to easily remove the paper particles and dust accumulated Operating Procedure 1 Press the 7 and 5 keys in this order in the initial stage of the maintenance mode The head carriage unit moves to the flushing position and the PLS OPEN COVER appears on the LCD 2 Open the scanner cover The PLS CLOSE COVER appears on the LCD Remove the paper particles and dust accumulated 3 Clo...

Page 336: ...intenance mode The machine displays the CLEANING ALL on the LCD and enters the purge mode 2 Press the or key to display the target color for purge Each time the or key is pressed the CLEANING ALL CLEANING BLACK CLEANING MAGENTA CLEANING CYAN or CLEANING YELLOW appears cyclically CLEANING ALL Purge for all four color inks CLEANING BLACK Purge for black ink CLEANING MAGENTA CLEANING CYAN CLEANING YE...

Page 337: ...head with fresh ink Black 2 92 mL Per color 2 59 mL Black 163 Total of colors 432 4 User reset purge This purge operation should be performed if the print quality problem persists after a user has performed the purge operation repeatedly by pressing the Ink Ink Management key Black 0 50 mL Per color 0 32 mL Black 28 Total of colors 54 5 Engine setup purge This purge operation refills the ink suppl...

Page 338: ...ine is ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode to call up the machine s log information Function code 80 Refer to Section 9 1 4 22 3 Press the Black Start Mono Start key several times until the purge or flushing count appears on the LCD 4 Press the 2 7 8 and 3 keys in this order to reset the purge or flushing count 5 P...

Page 339: ...s 1 since produced Ink cartridge change count indicating how many times ink cartridge replacement has been made for each color 1 Jam count indicating how many times a paper jam has occurred Total page count indicating how many pages have been printed since the machine was produced PC print page count indicating how many pages the machine has printed as an output device of the connected PC Color co...

Page 340: ... log information items above are displayed pressing the Black Start Mono Start key returns the screen to the calendar clock in step 1 above 3 To stop this operation and return the machine to the initial stage of the maintenance mode press the Stop Exit key 1 To check each of the four ink cartridges press the OK key Pressing the key cycles through black yellow cyan and magenta 2 When a machine erro...

Page 341: ...mission to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing problems arising in the user s machine Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the user perform the foll...

Page 342: ...om the assurance mode switch numbers 01 through 04 The following appears on the LCD Selector 1 Selector 8 AMSXX 0 0 0 0 0 0 0 0 3 Move the cursor to the selector position to be modified using the right and left arrow keys 4 Enter the desired number using the 0 and 1 keys 5 Press the OK key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting ...

Page 343: ...yan inks in monochrome FAX reception and in list output 0 Disable default 1 Enable 7 8 Workaround for false jam detection Functional restriction on the paper width sensor No 7 8 0 0 Detect both the leading edge and width of paper default 0 1 Detect both the leading edge and width of paper 1 0 Detect only the leading edge of paper 1 1 No detection Selector 1 Prevention of stains on back side of lea...

Page 344: ...se selectors to 1 1 disables the paper width sensor to save the sensing time for higher throughput Selectors 5 and 6 Assurance print 1 and 2 Enabling assurance print 1 or 2 causes the machine to mix black ink pigment based and a little of cyan ink dye based to use in monochrome copy or in monochrome FAX reception and list output respectively If black ink is not jetted out normally cyan ink can be ...

Page 345: ...o 1 6 or 2 3 mm if it was 1 3 or 1 6 mm respectively The details are given in the table below In borderless printing even if enabled by these selectors the head platen gap offset becomes disabled except when the Brother premium glossy photo paper is used with the Photo or Highest print quality selected Head platen gap offset specified by selector 1 or 2 ON for glossy paper ON for recording paper e...

Page 346: ...tration time due to slipping of the paper pull in rollers against paper in the paper tray Selecting the Fast print quality disables the registration time offset even if it is enabled with this selector NOTE Selecting the Glossy paper automatically enables the registration time offset Selector 7 Unidirectional print for higher print quality The machine prints bidirectionally by default To get highe...

Page 347: ...ectors 2 and 3 Auto capping start time If data transfer from the PC stops midway through printing for some reason in the PC the head carriage unit automatically returns to the home position head capping position after the specified auto capping start time default 30 seconds to prevent the head surface from drying up At the restart of printing after the auto capping operation print image unevenness...

Page 348: ...ible Printing lists Monochrome printing only possible Purge operation Purge operation possible for black ink only not possible for all color or any specific color For models with PhotoCapture Center Tip Difference between selector 3 on AMS04 and selector 8 on WSW49 See page App 4 53 Both selector 3 on AMS04 and selector 8 on WSW49 specify the similar black ink print mode that applies if any color ...

Page 349: ...Pin TX lock mode so as not to exit from the mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode Operating Procedure 1 When the PIN TX LOCK is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be canceled and the machine ret...

Page 350: ...merical keys and then press the key on the cordless handset Maintenance Functions for U S A Models Function Code Function Reference Section Page 086 Checking of Cordless Handset ID Code and Base ID Code 9 2 2 2 9 57 195 Measuring of RSSI Received Signal Strength Indicator 9 2 2 3 9 58 196 Measuring of BER Bit Error Rate 9 2 2 4 9 59 197 Version Information on Cordless Handset 9 2 2 5 9 59 198 EEPR...

Page 351: ... wireless communication between them Up to four cordless handset ID codes can be registered to the base unit Function code 086 allows you to check the cordless handset ID code and base ID code registered in the handset Operating Procedure 1 On the cordless handset press the Menu OK 0 8 6 and keys in this order in the standby state The cordless handset displays its ID code as shown below Handset ID...

Page 352: ...and the cordless handset may avoid the noise Operating Procedure 1 On the cordless handset press the Menu OK 1 9 5 and keys in this order in the standby state The following appears on the handset s LCD RF TEST MODE RSSI CH 040 2 To change the channel enter a 3 digit channel number from 001 through 089 using the numerical keys or the arrow keys or on the cordless handset 3 Press the Menu OK key on ...

Page 353: ...her value the higher sensitivity 2 Bring the cordless handset into contact with the antenna on the base unit in the machine and check for a while that the measured values change The measured values come to the best ones and stay on If not the wireless communication is abnormal 3 To return to the standby state press the Off key twice 9 2 2 5 Version Information on Cordless Handset Function code 197...

Page 354: ... On the cordless handset press the Menu OK 1 9 8 and keys in this order in the standby state The following appears on the handset s LCD E2PROM INIT 1 Yes 2 No Number input 2 To initialize the contents of the EEPROM in the cordless handset press the 1 key to cancel initialization press the 2 key If you press the 1 key the following confirmation screen appears All Delete 1 Yes 2 No Number input 3 To...

Page 355: ...Country 9 2 3 6 9 64 NOTE Functions other than the above can also appear but do not access them They are exclusively prepared for maintenance at the factory 9 2 3 2 Version Information on Cordless Handset Function This function is used to check the version information on the cordless handset Operating Procedure 1 On the cordless handset press the Menu OK 1 9 3 and 7 keys in this order in the stand...

Page 356: ...andby state press the C key twice 9 2 3 4 Checking of Base ID Code Function The base unit cordless PCB in the machine has a unique ID code When the machine leaves the factory the cordless handset ID code is registered to the base unit and the base ID code to the cordless handset so that the handset and base unit are exclusively paired Once paired they can identify each other and initiate wireless ...

Page 357: ...ordless handset to the initial values erasing all personal information stored NOTE This function also erases the cordless handset ID code and base ID code which have been registered to the EEPROM in the cordless handset Operating Procedure 1 On the cordless handset press the Menu OK 1 9 3 and 7 keys in this order in the standby state The SW VERSION appears on the handset s LCD 2 Press the or key t...

Page 358: ... in the country selection mode at the next time when the user loads a battery to the cordless handset Operating Procedure 1 On the cordless handset press the Menu OK 0 7 and 4 keys in this order in the standby state The Set Country appears on the handset s LCD 2 Remove the battery from the cordless handset When the user loads a battery to the cordless handset at the next time the cordless handset ...

Page 359: ...Confidential Appendix 1 Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number property data and manufacturing information ...

Page 360: ...he head carriage unit An individual ink cartridge and a battery in the cordless handset also have a manufacturing information label This section lists the coding information for those serial number property data and manufacturing information 1 Serial number label for the machine itself app01a Location Serial number label app01b_MFC ...

Page 361: ...uction year Example 6 2006 7 2007 Production month A B C D E F G H J K L M July August September October November December January February March April May June bar_code_label Head property label Bar code label app01d_MFC Engine bar code label NOTE The head property label is attached on the left side of the lower cover as shown above The label on the right side is for the engine bar code When read...

Page 362: ...December Barcode January February March April May June Production date Example 11 11th 20 20th C 06 11 A1 app01g Location Manufacturing information label app01h 4 Manufacturing information label for a battery in cordless handsets 6 Nickel metal hydride battery Production year K L Production month A B C D E F G H I J K L July August September October November December January February March April M...

Page 363: ...Firmware Installation This appendix provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC A2 1 Loading the Programs to the Flash ROM App 2 1 ...

Page 364: ...installation procedure described below that enables your PC to identify terminals via a single virtual USB device NOTE Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the BHL2 Maintenance Printer driver has been already installed to your PC according to this procedure skip this section NOTE Before pr...

Page 365: ...ollowing screen appears indicating the detection of new hardware device by the system Click Next to proceed 7 Select Search for a suitable driver for my device recommended and click Next 8 Select Specify a location and click Next ...

Page 366: ... Select the folder where the copy of the BHL2 Maintenance Printer driver is located or click Browse to specify it then click OK This sample screen is captured on the Windows 2000 desktop 10 Click Next 11 To proceed click Yes ...

Page 367: ...n of the driver installation if the machine exits the maintenance mode the Found New Hardware Wizard screen in step 6 appears again Click Cancel NOTE To check that the printer driver is successfully installed click Start Settings Printers to call up the Printers window as shown below and confirm that the Brother BHL2 Maintenance Printer icon is displayed ...

Page 368: ...Filedrgs window will appear as shown below 2 Connect the machine to your PC using a USB cable 3 On the machine follow the steps below to enter the firmware loading mode 1 Plug the power cord into an electrical outlet with the Copy Options key held down and keep holding it down until the following appears on the LCD Wide color LCD 2 0 inch color LCD Monochrome LCD 2 Hold down the Enlarge Reduce key...

Page 369: ...t it beforehand by double clicking It is a self extracting file having the extension exe After approx 2 to 5 minutes the loading operation is complete and the machine automatically reboots and returns to the standby state 5 Check the version of the firmware installed with the following steps Press the and keys at the same time to display the firmware version on the LCD Sample version number shown ...

Page 370: ... on the previous page The machine is ready to receive programs or data for firmware installation from the connected PC 1 On your PC run filedg32 exe The Filedrgs window will appear as shown below 2 Drag and drop the firmware e g lz0023_a pmu onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above NOTE To use a firmware file extract it beforehand by double clicking It is a self ex...

Page 371: ... number shown on the color LCD 0A63061910 FE46 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware version you installed the loading operation has been successfully finished NOTE If loading operation ends abnormally turn the machine off and on Wait for the machine to emit a long beep and automatically enter the firm...

Page 372: ...ied customizing code is stored in the EEPROM mounted on the main PCB If the main PCB is replaced therefore you need to set up the proper customizing code with the machine in the maintenance mode NOTE Customizing codes customize firmware for individual models enabling the common firmware to be used for various models A list of EEPROM customizing codes comes with the firmware data provided by Brothe...

Page 373: ...laced in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Start customizing the EEPROM with Function code 74 as follows Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The current customizing code appears on the LCD 3 Enter the desired customizing code To enter letters A through F press the 1 through 6 ...

Page 374: ... 0015 0018 MFC680CN 0004 0003 0005 0016 0015 0018 MFC685CW 0101 0102 MFC885CW 0201 0202 0204 0203 0205 0216 0215 0218 Destination Switzerland Netherlands Belgium Norway Sweden Finland Denmark Austria Czech Hungary Poland Rumania Bulgaria Turkey Russia Country Code 10 09 08 57 14 54 48 MFC235C 0110 0109 0108 0157 0103 0154 0148 MFC260C 0210 0209 0208 0257 0203 0254 0248 MFC265C MFC465CN 0010 0009 0...

Page 375: ...ebanon Syria Pakistan Kenya Australia New Zealand China Country Code 24 40 56 20 MFC235C 0124 0140 0156 MFC260C 0240 0256 MFC265C 0120 MFC465CN 0040 0056 0020 MFC680CN MFC685CW 0140 0156 0120 MFC885CW 0224 0240 0256 The above information is as of April 30 2007 The up to date information is available from your local Brother Customer Service ...

Page 376: ...g preferences that match the machine to the environmental conditions Use the latter group if the machine malfunctions due to mismatching NOTE Each of the firmware switches has eight selectors You should not allow end users to access all of those selectors but you can allow them to access user accessible selectors which are shaded in the firmware switch tables in this appendix NOTE The firmware swi...

Page 377: ...4 WSW21 TAD setting 1 App 4 25 WSW22 ECM and call waiting caller ID App 4 26 WSW23 Communications setting App 4 27 WSW24 TAD setting 2 App 4 28 WSW25 TAD setting 3 App 4 29 WSW26 Function setting 4 App 4 30 WSW27 Function setting 5 App 4 31 WSW28 Function setting 6 App 4 32 WSW29 Function setting 7 App 4 33 WSW30 Function setting 8 App 4 34 WSW31 Function setting 9 App 4 35 WSW32 Function setting ...

Page 378: ... 4 53 WSW50 SDAA settings App 4 54 WSW51 Function setting 16 App 4 55 WSW52 Function setting 17 App 4 56 WSW53 Function setting 18 App 4 57 WSW54 Function setting 19 App 4 58 WSW55 Function setting 20 Not used App 4 59 WSW56 Function setting 21 Not used App 4 59 WSW57 Function setting 22 App 4 60 WSW58 Function setting 23 App 4 61 WSW59 Function setting 24 App 4 63 ...

Page 379: ... mode pulse DP or tone PB dialing 0 PB 1 DP ms millisecond s Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses Selectors 3 and 4 Break time length in pulse dialing These selectors set the break time...

Page 380: ...e length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB in 1 dB increments 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB ms millisecond s Selectors 1 through 4 Tone signal transmission time length and Min pause in tone diali...

Page 381: ...lectors 2 through 4 6 and 7 are not applicable where no PBX is installed Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine Upon detection of CNG signals by the number of cycles specified by these selectors...

Page 382: ... Setting and Specifications 1 Earth function in transfer facility Not used 0 Provided 1 Not provided 2 3 Dual tone detection frequency in ICM recording No 2 3 0 0 350 and 440 Hz A 0 1 440 and 480 Hz B 1 0 1 1 4 Dual tone detection sensitivity in ICM recording 0 Normal 1 High 5 Time to be added to the setting specified by selectors 3 and 4 on WSW24 Time length from CML ON to start of pseudo ring ba...

Page 383: ...h function These selectors set the break time length This setting is effective only when the flash function is selected for the Speed Dial key by using the function switch WSW05 1st dial tone and busy tone detection Selector No Function Setting and Specifications 1 3 1st dial tone detection No 1 2 3 0 0 0 3 5 sec WAIT 0 0 1 7 0 sec WAIT 0 1 0 10 5 sec WAIT 0 1 1 14 0 sec WAIT 1 0 0 17 5 sec WAIT 1...

Page 384: ...ode detection This selector sets the maximum pause time allowable for detecting the second digit of a remote ID code after detection of the first digit in remote reception If selector 4 is set to 0 2 seconds for instance only a remote ID code whose second digit is detected within 2 seconds after detection of the first digit will become effective so as to activate the remote function Selectors 5 an...

Page 385: ...stem 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of international tone No 4 5 6 0 0 0 50 ms 0 0 1 250 ms 0 1 0 500 ms 0 1 1 620 ms 1 0 0 800 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection cycles 0 1 cycle 1 2 cycles 8 Allowable instantaneous interrupt during reception of 2nd dial tone 0 30 ms 1 50 ms sec second s ms m...

Page 386: ...5 seconds When these selectors are set to 1 1 1 If you press the Pause key the machine will first wait for the 2nd dial tone to be sent via the communications line regardless of pulse dialing or tone dialing After that pressing the Pause key will cause the machine to insert a WAIT of 3 5 seconds In those countries where no dial tone detection function is supported setting these selectors to 1 0 1 ...

Page 387: ...line current detection is supported e g U S A NOTE Selector 3 is not applicable to those models having no loop current detection function Selectors 1 and 2 Dial tone frequency band control These selectors set the frequency band for the 1st dial tone and busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 on WSW05 are set to 1 1 1 Selector 3 Line curren...

Page 388: ... 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm sec second s ms millisecond s NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the machine starts dialing This setting is effective only when selectors 1 through 3 on WSW05 a...

Page 389: ... Remarks The error correction mode ECM is a facsimile transmission manner in which the machine divides a message into frames for transmission so that if any data error occurs on the transmission line the machine retransmits only those frames containing the error data Selector 2 Use of non standard commands If this selector is set to 0 the machine can use non standard commands the machine s native ...

Page 390: ...n of the last dial digit to CML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay Selector 4 Time length from CML ON to CED transmission This selector sets the time length unt...

Page 391: ...NOTE WSW11 is not applicable in those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 on WSW05 are set to 0 1 or 1 1 Busy tone detection Selectors 1 and 2 Busy tone frequency band control These selectors set the frequency band for busy tone to be detected Selectors 3 through 8 ON OFF time length ranges for busy tone These selec...

Page 392: ...g signal CI as OFF Max detection period for incoming calling signal CI being OFF If the machine detects the OFF state of a CI signal for the period greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 it interprets the CI signal as OFF Selectors 5 and 6 Min detection period required for acknowledging incoming calling signal CI as ON These selectors set t...

Page 393: ...hese selectors according to the distance from the telephone switchboard to the machine Selectors 3 and 4 Reception level These selectors set the optimum receive signal level Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level attenuation of the modem when the reception level at the remote station is improper due to line loss This function applies for G3...

Page 394: ...0 0 2 to 3 times 1 0 0 1 2 to 4 times 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times Selectors 1 through 4 Frequency band selection for incoming calling signal CI These selectors are used to select the frequency band of CI for activating the AUTO ANS facility In the French models if the user sets the PBX to OFF from ...

Page 395: ... CRP option 0 Disable 1 Enable Selectors 1 through 6 Redial interval and No of redialings The machine redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 Selector 8 CRP option If a command error occurs in the machine calling station the machine usually waits for three seconds and then makes a retry three times This CRP option is a request command that ...

Page 396: ... equipped with ADF unit Selector 2 ITU T CCITT superfine recommendation If this selector is set to 1 the machine communicates in ITU T CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during recept...

Page 397: ...rm These selectors activate or deactivate the alarm function which sounds an alarm when the communication is completed with the handset being off the hook Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two digits of the year hh is the hour and m...

Page 398: ...d called stations sec second s Selectors 2 and 3 Detection enabled time for CNG or no tone After the line is connected via the external telephone or by picking up the handset of the machine the machine can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when selector 8 on WSW20 is set to 1 Selector 6 Re...

Page 399: ...ors 1 through 3 the machine attempts to establish the transmission link via the MODEM If the establishment fails the machine automatically steps down to the next lowest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the transmission speed to the last choice specified by selectors 4 through 6 If the MODEM always falls back to a low ...

Page 400: ... setting made by this selector takes effect only when the Overseas Mode is set to ON Selectors 2 and 3 Overseas communications mode These selectors should be used if the machine malfunctions in overseas communications According to the communications error state select the signal specifications Setting selector 2 to 1 allows the machine to use 1100 Hz CED signal instead of 2100 Hz in receiving oper...

Page 401: ...essage transfer 0 Yes 1 No sec second s NOTE Selectors 1 through 5 are applicable to models equipped with ICM recorder NOTE Selectors 6 through 8 are applicable to models with a built in TAD Selectors 1 through 5 No tone detection period during recording of ICM Max waiting time for voice signal If the machine detects no tone during recording of ICM for the time length specified by these selectors ...

Page 402: ...gh 8 are applicable to the Chinese Taiwanese and Asian models only Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call comes in If Call Waiting Caller ID service is available in the area and the user subscribes to it he she can see information about his her incoming call on the LCD Selectors 5 through 8...

Page 403: ...ed If it is set to 1 the called station starts counting zeros upon detection of 10 millisecond successive zeros 50 milliseconds after the head of a series of zeros is detected In this case if the detection of 10 millisecond successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable Selectors 2 and 3 Allowab...

Page 404: ... and 2 Maximum OGM recording time These selectors specify the allowable maximum recording time for an OGM Selectors 3 and 4 Time length from CML ON to start of pseudo ring backtone transmission These selectors specify the length of time from CML ON up to the start of pseudo ring backtone transmission In models with OGM facilities the settings made by these selectors also apply to the length of tim...

Page 405: ... Rockwell modem V24 NOTE Selectors 5 through 7 are applicable to the U S A models only Selectors 1 and 2 Delay time for starting no tone detection in the external TAD mode These selectors take effect only in the external TAD mode The machine delays starting detection of no tone by the time length specified by these selectors The total length of the delay time specified by these selectors and the m...

Page 406: ...omplete and then starts dialing This enables the machine to list the total number of pages in the header of the facsimile message Selectors 4 and 5 No of CNG cycles to be detected when the line is connected via the external telephone except in the external TAD mode or via the built in telephone The machine interprets a CNG as an effective signal if it detects the CNG by the number of cycles specif...

Page 407: ...istinctive ringing pattern If this selector is set to 1 the machine detects only the number of rings if it is set to 0 the machine detects the number of rings and the ringing time length to compare the detected ringing pattern with the registered distinctive one Selector 6 Recording quality This selector determines the recording quality for the OGM and ICM Selecting 1 High increases the quality sa...

Page 408: ...3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the machine for the Standard Never access th...

Page 409: ...ing control in pulse dialing 0 OFF 1 ON 8 Prompt beep when the memory area for the activity report becomes full 0 No 1 Yes NOTE Selectors 1 through 6 are applicable to models with built in TAD NOTE Selectors 7 and 8 are applicable only to the European versions Selectors 1 through 6 Compression threshold level for voice signals inputted via the telephone line in the built in TAD operation If voice ...

Page 410: ... 4 8 Not used NOTE Selectors 1 through 3 are applicable to models with built in TAD Selectors 1 through 3 Dial tone busy tone detection level during recording of ICM If the machine called station detects dial tone 400 Hz continuously or busy tone 400 Hz intermittently exceeding the detection level specified by these selectors for the period specified by selectors 1 through 4 on WSW35 then it inter...

Page 411: ...l size 100 without reduction if it is set to 1 the machine records it at 70 size Selector 5 Minimum ON and OFF duration of ringer signals effective in distinctive ringing The ringer pattern consists of short and long rings e g short short long rings This selector sets the minimum ON and OFF duration of ringer signals that are required for the machine to interpret ringer signals as being ON or OFF ...

Page 412: ...o 7 8 Default contrast No 7 8 0 0 Automatic 0 1 Automatic 1 0 Super light 1 1 Super dark Selectors 5 and 6 Default resolution These selectors set the default resolution which applies when the machine is turned on or completes a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is turned on or completes a transaction ...

Page 413: ...M If the tone level during recording of ICM is less than the threshold setting made by these selectors the tone is interpreted as no tone When the no tone state is kept for the period specified by selectors 1 through 5 on WSW21 the machine stops recording ICM and disconnects the line Selectors 4 and 5 FAX receiving speed to be kept within the transmission speed limit to the PC To transmit FAX data...

Page 414: ...ded preceding the tone detection starting point in the case of automatic line disconnection due to no voice signal received If the machine has disconnected the line after detection of disconnection tone in ICM recording it erases tone recorded preceding the tone detection starting point for the time length set by these selectors Selectors 4 and 5 No of CNG cycles to be detected when the line is co...

Page 415: ... second s NOTE Selectors 1 through 4 are applicable to models with built in TAD Selectors 1 through 4 Max detection period of dial tone busy tone during recording of ICM If the machine called station detects dial tone or busy tone exceeding the detection level specified by selectors 1 through 3 on WSW30 for the period specified by these selectors then it interprets the state as the calling station...

Page 416: ...her transmission speed Selector 2 Recovery from Inactive PC Interface If the machine recognizes via the STB signal line that the connected PC is powered off it will turn the PC interface outputs Low to protect the PC from hazards that could be caused by weak electric current accidentally flown from the machine This selector determines whether or not the machine should recover from the inactive PC ...

Page 417: ...Function Setting and Specifications 1 Printout of the stored image data of an unsent document onto an error report 0 No 1 Yes 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission 0 No 1 Yes 3 8 Not used Selector 1 Printout of the stored image data of an unsent document onto an error report This selector determines whether or not to p...

Page 418: ...r s training level to be applied if the machine fails to send training due to weak line connection If these selectors are set to 0 0 or 0 1 the modem will automatically set the appropriate training level Selector 3 Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V 34 mode Selector 4 Stepping down the transmission sp...

Page 419: ...19 Selectors 1 through 8 First and last choices of transmission speed for fallback These selectors are used to set the modem speed range With the first transmission speed choice specified by selectors 1 through 4 the machine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish t...

Page 420: ...ates are listed on the next page The setting made by these selectors will limit the setting made by selectors 1 through 4 on WSW39 If selector 3 is set to 1 to mask the 3429 symbols second when the first transmission speed choice is 33 600 bps specified by selectors 1 through 4 on WSW39 for example then the allowable maximum transmission speed will be limited to 31 200 bps If selector 8 is set to ...

Page 421: ...800 4 800 7 200 7 200 7 200 9 600 9 600 9 600 12 000 12 000 12 000 14 400 14 400 14 400 16 800 16 800 16 800 19 200 19 200 19 200 21 600 21 600 21 600 24 000 24 000 2800 4 800 26 400 28 800 7 200 28 800 31 200 9 600 3200 4 800 33 600 12 000 7 200 14 400 9 600 16 800 12 000 19 200 14 400 21 600 16 800 24 000 19 200 26 400 21 600 24 000 26 400 28 800 31 200 ...

Page 422: ...Bm NOTE Selectors 1 through 3 are applicable to CCD models Selectors 1 through 3 ON duration of the scanning light source at room temperature Not used If the scanning operation is started when the scanning light source is off then it will come on for scanning These selectors determine how long the light source is ON after scanning If these selectors are set to 1 1 1 the light source goes off immed...

Page 423: ...SW43 Function setting 21 Selector No Function Setting and Specifications 1 Not used 2 3 Wait time for PC Fax reception Class 2 and FPTS command transmission No 2 3 0 0 50 ms 0 1 100 ms 1 0 150 ms 1 1 0 ms 4 5 Detection time of 2100 Hz CED or ANSam No 4 5 0 0 200 ms 0 1 300 ms 1 0 400 ms 1 1 500 ms 6 Not used 7 Automatic start of remote maintenance 0 No 1 Yes 8 JPEG coding 0 Disable 1 Enable ms mil...

Page 424: ...in 1 0 0 10 min 1 0 1 15 min 1 1 0 20 min 1 1 1 30 min min minute s Selectors 6 through 8 Effective time length of the white level compensation data obtained beforehand If you set documents in the ADF and the document front sensor detects them the controller will make correction of the reference voltage to be applied to white level compensation for document scanning before the Copy key is pressed ...

Page 425: ...y position after you set them in the ADF as well as determining whether or not the ADF automatically draws in documents Selectors 4 through 6 Periodical correction intervals of the reference voltage applied to white level compensation for document scanning during standby Not used These selectors set the correction intervals in seconds of the reference voltage to be applied to white level compensat...

Page 426: ...Selectors 1 and 2 Monitoring the PC ON OFF state For the related functions refer to WSW36 selectors 2 and 3 Selector 3 Parallel port output pins kept at high level Setting this selector to 0 will keep all parallel output pins of the machine at high level Use this setting if Resource Manager bundled with MFC models installed to WindowsNT running on the connected PC fails to monitor the power ON OFF...

Page 427: ...and 4 are applicable only to models supporting pseudo ringing of a connected external telephone Selector 1 Handling paper at the occurrence of a paper feed timing error When feeding paper to the print start position the machine might cause a feed timing error so that the registration sensor goes ON signaling the presence of paper This selector determines whether the machine prints on the current p...

Page 428: ...bled applications over a network No 3 4 5 0 0 0 25 0 0 1 50 0 1 0 75 0 1 1 100 1 0 0 125 1 0 1 150 1 1 0 175 1 1 1 200 6 8 USB setup latency No 6 7 8 0 0 0 Default period 0 0 1 Shorter 1 0 1 0 Longer 1 0 1 1 Longer 2 1 0 0 Longer 3 1 0 1 Longer 4 1 1 0 Shorter 2 1 1 1 Shorter 3 Selectors 6 through 8 USB setup latency These selectors should not be disturbed ...

Page 429: ...detection time After receiving a command flag the machine will wait for the command that should follow for the time length specified by these selectors Selector 8 Black ink print mode If any color ink runs out printing is no longer possible by default Setting this selector to 1 allows the machine to ignore the ink empty state and print data with black ink only resulting in a printout missing color...

Page 430: ... 1 11 V 1 0 25 V 1 1 31 V NOTE WSW50 is applicable to models equipped with an SDAA circuit Selectors 5 and 6 Current control to be applied immediately after connection of the line FAX models equipped with an SDAA circuit on which an NTU chip is mounted might not be connected to a broad band line such as an ADSL Asynchronous Digital Subscriber Line in a stable condition If those models fail to conn...

Page 431: ...lector 2 CR motor control for reducing torque fluctuation When the CR motor runs the motor torque may vary so as to cause the head carriage unit travel velocity to fluctuate affecting the print quality Setting this selector to 0 activates the CR motor control that regulates the motor drive current to reduce torque fluctuation running the CR motor smoothly Selectors 5 through 7 Transmitter level an...

Page 432: ... display being kept ON even after switching back to TEL from FAX mode 0 Enable 1 Disable 8 Dial number being displayed during faxing Not used 0 Enable 1 Disable Selectors 4 through 6 External telephone pseudo ring signal frequency These selectors provide a choice of pseudo ring sounds of the external telephone Selector 7 Caller ID display number display being kept ON even after switching back to T...

Page 433: ...K receive timing delay for caller ID Allowable instantaneous interrupt period during reception of caller ID If a communications error occurs during a telephone conversation when the user has subscribed to the caller ID service change the settings of these selectors and it may improve the communications state First change the settings of selectors 3 and 4 If the error persists change the settings o...

Page 434: ...le to the Chinese models Selectors 1 and 2 PictBridge command delay time These selectors specify the PictBridge command delay time that applies when the machine responds to the digital camera connected via PictBridge during negotiation If the machine fails to receive data from the digital camera change the delay time Selector 3 Extension of the No of CNG cycles to be detected for Easy Receive mode...

Page 435: ...nsmission of caller ID wetting pulse Selector 8 Switching between DTMF and FSK for caller ID If the machine fails to receive a caller ID switch from DTMF to FSK This setting is equivalent to the DTMF FSK setting made from the menu WSW55 Function setting 20 Not used Selector No Function Setting and Specifications 1 8 WSW56 Function setting 21 Not used Selector No Function Setting and Specifications...

Page 436: ...nt voltage level provided that the setting made by these selectors is equal to or more than the setting made by selectors 4 through 6 Selectors 4 through 6 Caller ID judgment voltage level to detect line polarity reversal If the machine fails to detect a line polarity reversal for a caller ID due to a great difference between the line voltage when a polarity reversal occurs and the one at the stea...

Page 437: ... 1 30 default 1 0 0 40 1 0 1 50 1 1 0 60 1 1 1 70 4 Trimming of R key signal issued from cordless handset For connection to base unit with PBX OFF 0 Disable 1 Enable default 5 Call transfer to cordless handset from telephone s connected in parallel with the machine base unit 0 Enable 1 Disable default 6 Extension of the No of CNG cycles to be detected which allows two cycles to be added to the cyc...

Page 438: ...gistered to up to four base units On the cordless handset registered to more than one base unit if you have programmed an R key press as part of a number stored in a Speed Dial location you can dial using a Speed Dial location stored in the handset when connected to the base unit in which PBX is set to ON When the cordless handset is connected to any other base unit in which PBX is set to OFF howe...

Page 439: ...ry power failure or noise 0 Disable 1 Enable default Selector 1 Transmission of USB serial number to PC By default the machine transmits the USB serial number to the connected PC If Windows Vista is running on the PC the transmission of the USB serial number to the PC might cause a problem If it happens disable the transmission with this selector Selectors 3 through 5 Checking of the specified cha...

Page 440: ...Confidential Appendix 5 Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs ...

Page 441: ...canner ink cartridge cover sensor 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 15 18 19 20 21 22 23 24 25 COM COM 26 27 CN1 28 FG FG VSS2 VSS2 VDD2 VDD2 VSS1 VDD1 FIRE1_2 FIRE0_2 FIRE1_1 FIRE0_1 FIRE1_3 FIRE0_3 VTEMP SIN2 SIN3 SIN1 SIN0 FIRE1_4 FIRE1_5 FIRE1_5 FIRE0_5 FIRE0_6 FIRE0_4 CLK CN2 3 2 1 SENPOW CSEN GND HEAD 1 HEAD 2 HEAD 3 1 Main MJ EXT CN25b 2 S0V RELAY S0V BAT_N BAT_P BATCHK 3 2 1 4 5 Cor...

Page 442: ...t front sensor 2 1 1 CN17 2 Paper feed motor CR CR OUT_A OUT_B OUT_B OUT_A OUT_B OUT_A OUT_B OUT_A 12 11 10 9 8 7 6 5 4 3 2 1 2 0 inch color LCD CN8a 18 17 16 15 14 13 11 10 9 8 7 6 5 4 3 2 1 12 CLK SIN1 SIN2 SIN3 VSS2 VSS2 VSS2 VSS2 VSS2 VSS2 T_M_IN VDD2 VDD2 VDD2 VDD2 T_M MCNT5V MEDIA CNT5V ENC1 ENC2 Head CN12 USB Scanner ink cartridge cover sensor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 15 18 19...

Page 443: ...UT_B OUT_B OUT_A 11 10 9 8 7 6 5 4 3 2 1 12 CLK SIN1 SIN2 SIN3 VSS2 VSS2 VSS2 VSS2 VSS2 VSS2 T_M_IN VDD2 VDD2 VDD2 VDD2 T_M MCNT5V MEDIA CNT5V ENC1 ENC2 Head CN20 USB Scanner ink cartridge cover sensor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 15 18 19 20 21 22 23 24 25 COM COM 26 27 CN1 28 FG FG VSS2 VSS2 VDD2 VDD2 VSS1 VDD1 FIRE1_2 FIRE0_2 FIRE1_1 FIRE0_1 FIRE1_3 FIRE0_3 VTEMP SIN2 SIN3 SIN1 SIN0 F...

Page 444: ...vides the circuit diagrams of the MJ PCB and power supply PCB A MJ PCB U S A Canadian and Asian models MJ PCB European and Oceanian models MJ PCB S African models B Power supply PCB U S A and Canadian models Power supply PCB European Asian and Oceanian models ...

Page 445: ... 2 RELAY 3 S0V C3 C104 S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 JW1 0 C1 C221 C2 C221 D3 P3100ECL R2 1k R1 330 F1 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC NC NC D1 RA 302M C6 JW4 D5 TVB270SC L MJ PCB to MAIN SDAA to Main PCB to Line to EXT A MJ PCB U S A Cana...

Page 446: ...L 2 RELAY 3 S0V C3 C104 S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 JW1 0 C1 C221 C2 C221 D3 P3100ECL R2 1k R1 330 F1 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC NC NC D1 RA 302M C6 JW4 D5 TVB270SC L MJ PCB to MAIN SDAA to Main PCB to Line to EXT A MJ PCB European ...

Page 447: ...N 1 POL 2 RELAY 3 S0V C3 C104 S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 JW1 0 C1 C221 C2 C221 D3 P3100ECL R2 1k R1 330 F1 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC NC NC D1 RA 302M C6 JW4 D5 TVB270SC L MJ PCB to MAIN SDAA to Main PCB to Line to EXT A MJ PCB S A...

Page 448: ...Confidential B Power supply PCB U S A and Canadian models ...

Page 449: ...Confidential B Power supply PCB European Asian and Oceanian models ...

Page 450: ...nformation This appendix provides instructions on how to delete personal information recorded in the machine and cordless handset s A7 1 Deleting Personal Info from the Machine App 7 1 A7 2 Deleting Personal Info from the Cordless Handset s App 7 2 ...

Page 451: ...ntenance mode TIP FAX models equipped with a numerical keypad can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this order 2 Press the 0 and 1 keys in this order Parameter initialization starts and the PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the m...

Page 452: ...lize Settings 1 Yes 2 No 2 Press the 1 key The cordless handset displays the following All Delete 1 Yes 2 No 3 Press the 1 key again All personal information recorded in the cordless handset will be deleted 4 Press the Off key NOTE Each cordless handset has individual personal information If two or more cordless handsets are used carry out steps 1 through 4 on each of them European models 1 On the...

Page 453: ...Confidential May 07 SM FAX067 8CAE03 1 Printed in Japan ...

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