99
B
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within
that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable connection on both the machine and your computer.
(See the
Quick Setup Guide
.)
Check that the machine is plugged in and that the
On/Off
key is on.
One or more ink cartridges are empty. (See
Check to see if the LCD is showing an error message. (See
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click
Start
and then
Printers and Faxes
.
Right
-
click and choose
‘
Brother MFC
-
XXXX
’
(where XXXX is your model name),
and make sure that
‘
Use Printer Offline
’
is unchecked.
Summary of Contents for MFC-5460CN
Page 1: ...USER S GUIDE MFC 5460CN MFC 5860CN ...
Page 22: ...Chapter 1 6 Control panel overview 1 MFC 5460CN MFC 5860CN 1 10 9 2 4 3 1 10 9 2 4 3 ...
Page 23: ...General Information 7 1 9 8 7 4 5 6 9 8 7 4 5 6 ...
Page 81: ...Section III Copy III Making copies 66 ...
Page 89: ...Section IV Walk up Photo PrintingIV PhotoCapture Center 74 PictBridge 83 ...
Page 101: ...Section V Software V Software and Network features 86 ...