Brother MFC 4300 Owner'S Manual Download Page 134

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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

DIFFICULTY

SUGGESTIONS

What paper can I use?

You can use plain paper, envelopes,
transparencies, labels and organizer paper. For
information on paper you can use,

See Acceptable

Paper

on page 2-7.

How can I clear paper
jams?

See

Printer Jam

on pages 15-6 to 15-7.

Summary of Contents for MFC 4300

Page 1: ... OWNER S MANUAL MFC 4300 ...

Page 2: ... Our focus is to ensure that our bundled third party software will continue to properly process date time data after January 1 2000 Brother fax machines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines and bundled software accurately exchan...

Page 3: ...reprogrammed on One Touch key 1 Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at For Customer Service Dealers Service Centers USA only For the name of a Brother authorized dealer or service center call 1 800 284 4357 Service Centers Canada only ...

Page 4: ...lies available for purchase IMPORTANT For technical and operational assistance you must call the country where you purchased the MFC Calls must be made from within that country In USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com In Canada 1 800 668 2768 voice DESCRIPTION ITEM Laser Fax Toner TN5000PF Laser Fax Drum DR200 Telephone Line Cord UG3565001 Telephone Handset UF6857010...

Page 5: ...E OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHAT...

Page 6: ...ter contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or its ...

Page 7: ...BILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and under standings that you may have with Brother or its representatives This Limited Warranty and Brother s obligation t...

Page 8: ...nt head resulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written...

Page 9: ...nsmission You can send faxes in real time 1 Place the original face down in the ADF 2 Press Function 1 3 9 3 Press or to select ON and press Set OR For the next transmission only press or to select NEXT FAX ONLY and press Set 4 For the next fax only press or to select ON and press Set 5 Press 1 to select additional settings OR Press 2 to fax 6 Enter the fax number 7 Press Start Receiving Faxes Sel...

Page 10: ...l press then press the two digit Speed Dial number If you pressed Hook to dial pick up the handset when the other party answers 3 To hang up replace the handset Search Speed Dial 1 Press Search Speed Dial then enter the first letter of the name you re looking for 2 Press or to search the memory 3 When the name is displayed lift the handset OR Press Hook 4 Press Start to dial If you pressed Hook to...

Page 11: ... Up the MFC 2 5 Loading Paper 2 6 Acceptable Paper 2 7 Paper Capacity of Feeder 2 8 Manual Feed Slot 2 8 Loading One Sheet of Paper 2 8 Connecting an External Telephone Answering Device TAD 2 9 Sequence 2 9 Connections 2 9 Recording Outgoing Message on External TAD 2 10 Connecting an External Telephone 2 10 Special Line Considerations 2 10 Roll Over Phone Lines 2 10 Two Line Phone System 2 11 Conv...

Page 12: ...etting the Handset Volume 4 4 Setting Volume Amplify 4 5 Setting the Speaker Volume 4 5 Setting the Ring Volume 4 5 Memory Storage 4 5 Sleep Mode 4 6 Delayed Timer 4 6 5 Setup Receive 5 1 Basic Receiving Operations 5 1 Select Receive Mode 5 1 To select or change your Receive Mode 5 2 Setting Ring Delay 5 2 Setting FAX TEL F T Ring Time 5 3 Easy Receive 5 3 Printing a Reduced Incoming Document 5 4 ...

Page 13: ...tic Document Feeder 6 1 Manual Transmission 6 2 Automatic Transmission 6 2 Manual and Automatic Fax Redial 6 2 Dual Access 6 2 Real Time Transmission 6 3 Checking the Jobs Status 6 3 Canceling Jobs While Scanning the Original 6 4 Canceling Jobs in Memory 6 4 Basic Sending Operations 6 4 Composing Electronic Cover Page 6 4 Composing Your Own Comments 6 5 Cover Page for Next Fax Only 6 5 Always Send...

Page 14: ...d Credit Card Numbers 7 5 Search 7 5 Broadcasting 7 6 Pause 7 7 Hold 7 7 Tone Pulse 7 7 Redial 7 7 8 Remote Fax Options 8 1 Fax Forwarding Paging 8 1 Programming a Fax Forwarding Number 8 1 Programming Paging Number 8 2 Setting Fax Storage 8 2 Changing Remote Retrieval Access Code 8 3 Remote Retrieval 8 3 Using Remote Retrieval Access Code 8 3 Remote Commands 8 4 Retrieving Memory Status List 8 5 ...

Page 15: ...ndows 95 98 98SE Me 2000 Professional and NT 4 0 Users 11 15 To Install Remote Setup and True Type Fonts 11 16 To Install Automatic E Mail Printing Optional Application 11 16 To Register Your MFC 4300 On Line USA Only 11 17 To View On Line Documentation 11 17 To View Brother Support Information 11 18 For Windows 3 1x Users 11 18 To install the printer driver and Brother Software 11 18 Helpful Hint...

Page 16: ...port 13 1 Remote Printer Console Program for DOS 13 1 Bi directional Parallel Interface 13 1 Enhanced Memory Management 13 1 Printing from Your PC 13 2 Multi purpose Sheet Feeder 13 2 Two Sided Printing Manual Duplex 13 2 Loading Envelopes in Multi Purpose Sheet Feeder 13 3 Manual Feed Slot 13 3 Loading One Sheet of Paper 13 3 Loading More Than One Sheet of Paper 13 3 Paper Tray 13 4 Simultaneous ...

Page 17: ...sing the HP Pavilion PC and the HP DEMO Screen Saver 15 17 Bi directional Parallel Ports nibble and byte modes 15 17 Machine Connect Failure or Bi Directional Communication Error 15 17 Brother HL 6 6V 10h 630series 660series 960 1260 WL 660 15 18 HP LaserJet series II IID IIP IIP III IIID or IIIP 15 18 HP LaserJet 4 Plus 15 19 NEC SuperScript 610 660 15 19 EPSON ActionLaser 1100 1400 15 19 Lexmark...

Page 18: ...s 16 2 Federal Communications Commission FCC Declaration of Conformity USA Only 16 3 Industry Canada Compliance Statement Canada Only 16 3 Important About the Interface Cable MFC 4300 Only 16 3 Important Safety Instructions 16 4 Energy Star Compliance Statement 16 5 Trademarks 16 6 17 Glossary G 1 S Specifications S 1 Fax S 1 Printer S 2 Electrical and Environment S 2 1 Index I 1 2 Remote Retrieva...

Page 19: ...SHEET included with your MFC and fax it to Brother s Automated Fax Response System as your first transmission This will verify that your MFC is properly installed See Setting Station ID page 4 1 When this document is received a confirmation sheet will be sent back to your machine To get a response be sure to set up your Station ID Additionally your MFC has a Help key PressHelp to print a list of b...

Page 20: ...1 2 I N T R O D U C T I O N MFC 4300 Control Panel Overview 2 3 1 11 10 7 5 4 6 8 9 ...

Page 21: ...on mode Start Starts an operation such as sending a fax Broadcast lets you to send faxes to many different locations maximum of 88 locations at once Resolution Lets you select the resolution when you send a fax Enlarge Reduce lets you select an enlargement or reduction ratio 100 120 125 150 200 50 75 87 93 Selecting AUTO automatically reduces the original on the selected paper size Copy Makes a co...

Page 22: ... send the chirps for about 40 seconds and the screen continues to display RECEIVE To cancel the receiving mode press Stop When your MFC answers in FAX TEL mode it listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 seconds so the machines can un...

Page 23: ...Ordering Accessories and Supplies on page ii for the correct item numbers Whenever you transport the MFC use the packing materials that came with MFC If you do not pack the MFC properly you may void your warranty Telephone Wire Cord Telephone Handset Wire Extensions Both Wire Extensions are the same size Drum Unit Assembly With free Starter Toner Cartridge Operations Manual Brother StartCard CD RO...

Page 24: ...a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak For PLUGGABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible To reduce the risk of shock or fire use only a No 26 AWG or larger telecommunications line cord Avoid placing ...

Page 25: ...m unit assembly including the toner cartridge and gently rock it from side to side five or six times to distribute toner evenly inside the cartridge To prevent damage to the drum do NOT expose it to light for longer than a few minutes Do NOT remove the starter sheet this will be ejected while the MFC is warming up Starter Sheet ...

Page 26: ...2 4 A S S E M B L Y A N D C O N N E C T I O N S 2 Open the top cover of the MFC 3 Holding the drum unit by its handles insert it into the MFC 4 Close the top cover ...

Page 27: ...ons on the telephone network by keeping the power to your MFC on when you connect it to a telephone line Similarly you can protect yourself when you want to move your MFC by disconnecting the telephone line first and then the power cord Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line as well as on the telephone lin...

Page 28: ... I O N S 4 Attach the wire extensions to the multi purpose sheet feeder and the document guide base 5 Attach the document tray and paper tray to the MFC and pull out their extensions Loading Paper 1 Open the multi purpose sheet feeder cover ...

Page 29: ... that has the following specifications But please note that you can receive fax messages only on Letter Legal and A4 paper If you use legal or A4 change the Paper Size setting Function 1 2 6 Paper Type Paper Size Cut sheet A4 Letter Legal B5 A5 Executive Custom size 2 75 8 5 5 14 inches 70 216 127 356 mm Envelopes DL C5 COM 10 Monarch 9 12 For Manual Feed Slot only Post Card 2 75 8 5 5 11 inches 7...

Page 30: ...to choose manual feed in the Setup dialog box of your printer driver Insert the sheet of paper for Portrait vertical or Landscape horizontal with the side you wish to print on face down in the manual feed slot 1 Align the paper at the center of the manual feed slot and be sure to insert it all the way 2 Adjust the paper guide of the manual feed slot to the width of the paper you re using Cut Sheet...

Page 31: ...swered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this manual for recording your outgoing message Connections The external TAD must be plugged into the left side of the MFC into the jack labeled EXT Your MFC cannot work properly if you plug the TAD into a wall jack 1 Plug the telephone line cor...

Page 32: ...utomatic transmissions before they stop 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 5 1 and Start Connecting an External Telephone Your MFC is equipped with a handset that you can use as a regular phone However you can also connect a separate tel...

Page 33: ... outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your MFC must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your MFC Converting Telephon...

Page 34: ...ne next to your MFC 2 Plug one end of the telephone line cord for your MFC into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the MFC 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one end of the second telephone line cord for ...

Page 35: ...phone call is received See Easy Receive page 5 3 If you are installing the MFC to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 If all incoming calls will be answered by a switchboard operator it is recommended that the Receive Mode be set to MANU...

Page 36: ...n The LCD shows Then Press 1 for Fax Functions OR Press 2 for Printer Functions OR When you enter the function mode your MFC displays a list of main menu options from which you can choose These options appear one after the other on the LCD Select an option by pressing Set when it appears You can scroll more quickly through options by pressing When the screen displays your selection press Set Press...

Page 37: ...and settings that are found in your fax programs use the Function Selection Table below 1 Fax Functions 1 INITIAL SETUP Function Description Factory Set Page 1 DATE TIME Enter date and time for LCD display and heading on transmissions 4 1 2 STATION ID Program name fax number and elephone number to appear on each transmitted page 4 1 3 BEEPER Adjust volume level of beeper LOW 4 4 4 SLEEP MODE Conse...

Page 38: ... FAX TEL mode 20 5 3 3 EASY RECEIVE Receive fax messages without pressing the Start key ON 5 3 4 REMOTE CODE Enter code to activate or deactivate machine from a remote location ON 51 51 5 6 5 REDUCTION Reduces size of image AUTO 5 4 6 PAPER Selects size of paper for fax receiving LETTER 5 5 7 PRINT DENSITY Make prints darker or lighter 5 5 8 POLLING RX Turns Polling Receive ON or OFF OFF 5 7 9 TON...

Page 39: ... STANDARD 6 9 5 OVERSEAS MODE Adjusts for sometimes difficult overseas transmissions OFF 6 7 6 CALL RESERVE You can send a fax then speak OFF 6 8 7 DELAYED FAX Send documents later 6 9 8 POLLED TX Sets up your MFC with a document to be retrieved by another fax machine OFF 6 10 9 REAL TIME TX You can send a fax without using memory OFF 6 3 4 REMAINING JOBS Function Description Factory Set Page Canc...

Page 40: ... 3 AUTO DIAL of activity 9 1 4 TEL INDEX Details in Chapter 9 9 1 5 USER SETTINGS 9 1 6 MEMORY STATUS 9 1 8 REMOTE FAX OPT Function Description Factory Set Page 1 FAX FWD PAGING Set MFC to forward fax messages OR to call your pager OFF 8 1 2 FAX STORAGE Store incoming faxes in memory for remote retrieval OFF 8 2 3 REMOTE ACCESS Set code for retrieving faxes 159 8 3 4 PRINT FAX Print incoming faxes...

Page 41: ...nt resident fonts to check and confirm font types 13 5 2 CONFIGURATION Printer settings and status are listed here 13 5 2 RESET PRINTER Function Description Factory Set Page 1 FACTORY SET You can restore the printer back to the factory default settings 13 5 2 HEX DUMP MODE If you set HEX DUMP MODE all the PC data is printed in hexadecimal 13 5 ...

Page 42: ...mple 06 and then press Set 5 Enter the time in 24 hour format and then press Set for example enter 15 25 for 3 25 PM 6 Press Stop The LCD now will show the date and time you set whenever the MFC is in Standby mode Setting Station ID You can store your name fax number and telephone number to be printed on all fax pages you send See Composing Electronic Cover Page page 6 4 and Entering Text page 4 2...

Page 43: ... exit Entering Text When you are setting certain functions such as the Station ID you will have to enter text into the MFC Most keys on the dial pad have three or four letters printed above them The keys for 0 and don t have printed letters because they are used for special characters By pressing the appropriate number on the dial pad the correct number of times you can access the character you wa...

Page 44: ...or 0 repeatedly to move the cursor under the special character or symbol you want then press to select it Press for space Press for _ Press 0 for É À È Ê Î Ç Ë Ö 0 NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or ...

Page 45: ...d the handset volume remains until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume will return to the default setting of LOW VOLUME AMPLIFY ON PERMANENT Choose VOL AMPLIFY ON P...

Page 46: ...n you press or to adjust the volume level the LCD shows the setting you are choosing Each key press changes the volume to the next level The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your MFC is idle You can turn the ring off or you can select a ring volume level As you press or to adjust the volume level the MFC rings so you can ...

Page 47: ... 1 Press Function 1 1 4 2 Use the Dial pad to enter the length of time the MFC will be idle before it drops into sleep mode 00 to 99 and then press Set 3 Press Stop to exit Delayed Timer You can set up the time of day that delayed faxes will be sent This time will be displayed for acceptance or you can override it in Delayed Fax See Delayed Fax page 6 9 1 Press Function 1 1 5 2 Enter the time in 2...

Page 48: ...messages You can also use this mode with Distinctive Ring FAX ONLY automatic receive The MFC automatically answers every call as a fax For dedicated fax lines You cannot receive a voice call but you can call out FAX TEL fax and telephone The MFC controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is not a fax it will ring double ring for ...

Page 49: ...If you have extension phones on the same line as the MFC keep the Ring Delay default setting of 4 See Easy Receive page 5 3 Operation from Extension Telephone or External Telephone page 5 6 and For FAX TEL Mode Only page 5 6 1 Press Function 1 2 1 2 Press or to select how many times the line rings before the MFC answers 00 04 and then press Set If you select 00 the line doesn t ring at all 3 Press...

Page 50: ...ou use this feature you don t have to press Start when you answer a fax call and hear calling beeps Just hold the handset and wait a few seconds When you see RECEIVE on the fax screen or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your MFC does the rest Selecting ON allows the MFC to receive fax calls automatically even...

Page 51: ...elect the reduction ratio you want AUTO 93 87 or 75 and then press Set Choose 100 if you don t want a reduction 3 Press Stop to exit Recommended Reductions If your paper is letter size 8 5 11 and the incoming fax is letter size select 93 A4 size select 87 legal size select 75 If your paper is A4 8 2 11 6 and the incoming fax is letter size select 100 A4 size select 93 If your paper is legal size 8...

Page 52: ... setting OR Press 2 to go to Step 5 4 Press or to select AUTO 100 93 87 or 75 and then press Set 5 Press Stop to exit Setting the Print Density If your MFC is printing too light or too dark you can adjust print density making your printed documents darker or lighter The new setting will remain until you change it again 1 Press Function 1 2 7 2 Press to make print lighter or to make print darker an...

Page 53: ...ler will have to press Start to send the fax For FAX TEL Mode Only When the MFC is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to pick up a voice call If you re at the MFC you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the double rings If no one is on the line or if...

Page 54: ... 3 Enter the fax number you are polling 4 Press Start The LCD shows DIALING Setting Up Sequential Polling Receive The MFC can request documents from several fax units in a single operation Afterward a Sequential Polling Report will be printed See Canceling a Scheduled Job page 5 8 1 Press Function 1 2 8 2 Press or to select Polling ON and then press Set 3 Specify the destination fax machines you w...

Page 55: ...Press Function 1 4 Any waiting jobs will appear on the LCD If no jobs are waiting the LCD shows NO JOB WAITING 2 If you have more than two jobs waiting use or to select the job you want to cancel and then press Set when the LCD shows your selection OR If you have only one job waiting go to Step 3 3 Press 1 to cancel the job OR Press 2 to exit without canceling it To cancel another job return to St...

Page 56: ...ow the directions below to register the new Distinctive Ringing pattern that was assigned by the Telephone Company so your MFC can recognize its incoming calls Note You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily then turn it back on When you get a new fax number be sure to reset this function You can register only one Distinctive Ring pattern wi...

Page 57: ...NCTIVE SET and press Set 4 Press or to select the prestored ring pattern you want to assign and then press Set You will hear each pattern as you scroll through the four patterns Be sure to choose the pattern assigned by the Telephone Company 5 Press Stop to exit Once you ve registered the Distinctive Ring pattern in your MFC you can turn this feature on or off To change the setting follow Steps 1 ...

Page 58: ... to determine the kind of service available in your area Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your MFC 1 Press Function 1 0 2 2 Press or to select DISPLAY and then press Set If the name was not receive...

Page 59: ...f available of Call Waiting callers on your MFC s LCD 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold a minute to catch the other call The LCD shows the Caller ID 2 Press Speed Dial to switch to the second call 3 To switch back to the first call press Speed Dial again Either caller can hang up at any time However if you hang up yo...

Page 60: ...hes wide and 3 9 and 14 1 inches long Your MFC can scan an image only 8 2 inches wide regardless of how wide the paper Make sure you place original face down top edge first Adjust the paper guides to fit the width of your document The ADF automatic document feeder can hold up to 20 pages feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF If you ...

Page 61: ... Dialing page 7 5 3 Press Start Manual and Automatic Fax Redial If you re sending a fax manually and the line is busy after you disconnect the call press Redial Pause to retry the number If you re sending a fax automatically and the line is busy the MFC will automatically redial up to three times at 5 minute intervals Dual Access You can scan up to 50 originals into the fax memory even while the M...

Page 62: ...n 1 3 9 3 To change the default setting press or to select ON or OFF and then press Set Go to Step 5 OR For the next fax transmission only press or to select NEXT FAX ONLY and then press Set 4 For the next fax only press or to select ON or OFF and then press Set 5 Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settin...

Page 63: ...R Press 2 to exit without canceling To cancel another job return to Step 2 4 Press Stop to exit Basic Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party s machine Your cover page includes the name stored in the One Touch or Speed Dial memory If you re dialing manually the name is left blank See One Touch Dialing page 7 4 and Speed Dialing page 7 5...

Page 64: ...TUP SEND menu OR Press 2 to exit Cover Page for Next Fax Only Make sure the Station ID is set up This feature does not work without the Station ID See Setting Station ID page 4 1 You can set the fax to send a cover page with a particular document This cover page will include the number of pages in your document 1 Place the original in the ADF 2 Press Function 1 3 1 3 When the screen displays NEXT ...

Page 65: ...u selected ON press or to select one of the standard or custom comments and then press Set 4 Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax 1 Press Functio...

Page 66: ...the lights change to the setting you want For Standard turn Fine and S Fine lights off For Photo turn them both on See Multiple Resolution Transmission page 6 9 Standard Good for most typed documents Fine Good for small print transmits a little slower than standard resolution S Fine Super Fine Good for small print or artwork transmits slower than fine resolution Photo Use for documents with varyin...

Page 67: ...F and then press Set The LCD shows the current seting for Call Back Message 4 Press or to select ON or OFF and then press Set 5 Press 1 if you want to select additional settings The LCD returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and then go to Step 6 6 Enter the fax number 7 Press Start 8 If you ve set Call Reservation to ON pick up your handset if the MFC ring...

Page 68: ...ter the fax number 7 Press Start The MFC will wait to send the fax at the time you set up in Delayed Timer Function 1 1 5 Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you re sending This could be useful if you re sending a fax with photos and letters or some pages with small print and others with normal print Resolution settings ...

Page 69: ...then go to Step 6 6 Press Start Interrupting Delayed Fax and Polled Transmit Jobs You can send a fax or make a copy now even if you have the MFC set to send a fax later or to be polled However you cannot use automatic redial or the Function mode 1 Press Function 1 5 2 Wait 2 seconds and then remove the original that is waiting in the ADF 3 Place the new original you want to send or make a copy now...

Page 70: ...nd Activity page 9 1 3 Enter a number up to 20 digits and then press Set If you want to enter a pause in the dialing sequence for example to access an outside line press Redial Pause as you re entering digits Pressing Redial Pause enters a 3 5 second pause when the number is dialed and a dash appears on the LCD See Changing One Touch and Speed Dial Numbers page 7 2 4 Use the dial pad to enter the ...

Page 71: ... A fax number TEL A telephone voice number FAX TEL Both a fax and telephone number 6 Return to Step 2 to store another Speed Dial number OR Press Stop to exit Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored the LCD shows the current name stored there and then prompts you to either 1 CHANGE OR 2 EXIT 1 Pre...

Page 72: ...Group 1 3 Use the dial pad to enter the Group number and then press Set For example press 1 for Group 1 4 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For example for One Touch key 5 press One Touch key 5 For Speed Dial location 09 press Search Speed Dial then press 0 9 on the dial pad The LCD shows 05 09 5 Press Set to accept the numbers for this group...

Page 73: ...he other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset One Touch Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press the One Touch key of the location you want to call See Storing One Touch Dial Numbers page 7 1 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only o...

Page 74: ...you press Start See Storing One Touch Dial Numbers page 7 1 You can store 555 on One Touch key 03 and 7000 on One Touch key 02 If you press One Touch 03 02 and Start you can dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialing using the dial pad For example to change the number to 555 7001 you could press One Touch 03 and press 7 0 0 1 using the di...

Page 75: ...easily After the broadcast is completed a Broadcast Report will be printed automatically to let you know the results 1 Place the original face down in the ADF 2 Enter a number using One Touch Speed Dial Group numbers Search or the dial pad Example Group number 3 Press Broadcast You will be prompted to press the next number 4 Enter the next number Example Speed Dial 5 Press Broadcast 6 Enter the ne...

Page 76: ...ck up the MFC handset to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse If you have pulse dialing service but need to send tone signals for telephone banking for example follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset 2 Press Digits dialed after this send tone ...

Page 77: ...y Then dials the fax number you ve programmed and forwards the fax message 1 Press Function 1 8 1 2 Press or until the LCD shows FAX FORWARD and then press Set 3 Enter the forwarding number up to 20 digits and then press Set 4 Press Stop to exit You can NOT use Paging and Fax Forwarding at the same time You can NOT use Paging and Fax Forwarding when Fax Storage is set to OFF FWD ENTER SET ...

Page 78: ...press Redial Pause enter the fax number press and then press Set For example Redial Pause 1 8 0 0 5 2 1 2 8 4 6 5 Press Stop to exit Setting Fax Storage If you set Fax Storage to ON you will be able to retrieve fax messages from another location using Fax Forwarding Paging or Remote Retrieval functions The LCD will indicate when you have a fax stored in memory See Remote Retrieval page 8 3 1 Press...

Page 79: ...emote Retrieval Access Card on the last page of this manual and keep it in your wallet as an aid See Changing Remote Retrieval Access Code page 8 3 Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone 2 When your MFC answers and beeps immediately enter your Remote Retrieval Access Code 1 5 9 3 The MFC signals the kinds of messages received 1 long beep Fax m...

Page 80: ...rieve a Memory Status List by entering 961 see p 8 5 to make sure that the Fax Forwarding number you registered is correct in the List 2 Fax Forwarding 3 Paging 4 FAX FWD No 6 Fax Storage ON 7 Fax Storage OFF You can set FAX STORAGE to ON or OFF 96 Retrieve a fax 1 Memory Status List Enter the number of a remote fax machine to receive the Memory Status List or stored fax message s See p 8 5 2 Retr...

Page 81: ... Your MFC calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Retrieval Access Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number of the remote fax machine where you want your fax messages forwarded u...

Page 82: ... forwarded up to 20 digits and then press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your MFC beep hang up and wait Your MFC calls the remote fax machine The remote fax machine prints the Memory Status List showing the new forwardi...

Page 83: ...peed Dial memory in numerical order AUTO DIAL LIST above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS REMOTE FAX OPT and TEL SERVICE Lists summary information and amount of occupied memory To Print a Report 1 Press Function 1 7 2 Enter the number of the report you want to print For example press 4 to print the Telephone Index List see page 9 1 3 Press Star...

Page 84: ... set the interval to OFF you can print the report by following the steps in the previous section 1 Press Function 1 7 2 2 Press or to display INTERVAL and then press Set 3 Press or to choose an interval and then press Set If you choose 7 days the LCD prompts you to choose the day of the week that the 7 day countdown begins 4 Enter the time to begin printing in 24 hour format and then press Set For...

Page 85: ... 4 mm from the edge of the paper Making a Single Copy The default resolution for a single copy is AUTO which you can use for originals containing both text and photographs You can also select Text and Photo as needed 1 Place the original face down in the ADF 2 Press Copy then wait five seconds OR Press Copy again Do NOT pull on the paper while copying is in progress Note To stop the copy process a...

Page 86: ...ill be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated The default resolution for multiple copies is AUTO Sorting Multiple Copies 1 Place original face down in the ADF 2 Press Copy 3 Use the dial pad to enter the number of copies you want up to 99 4 Wait five seconds OR Press Copy 5 Press or to select STACK or SORT 6 Press Copy If you select SORTor STACK after pressin...

Page 87: ... be copied face down in the ADF 2 Press Enlarge Reduce 3 Press or to select AUTO 200 150 125 120 100 93 87 75 or 50 4 Press Copy 5 Use the dial pad to enter the number of copies you want up to 99 6 Press Copy again OR Wait five seconds 7 Press or to select STACK or SORT 8 Press Copy ...

Page 88: ...m computer requirements you need to set up and operate the MFC drivers Minimum System Requirements If you have previously installed Brother Multi Function Link Pro software or Brother Printer Driver for another machine uninstall it first Windows Operating System IBM PC Processor Speed RAM Minimum RAM Recommended Available Hard Disk Space CD ROM Speed 3 1 3 11 486 66MHz 8MB 16MB 40MB 2X 95 98 98SE ...

Page 89: ...puter s parallel printer port see the User s Guide for your computer 4 Before plugging in your computer and turning it on plug in the electrical cord of the Brother machine 5 Turn on the PC IMPORTANT To install the software using Windows NT Workstation Version 4 0 or Windows 2000 Professional you must be logged on as the Administrator Note Before you can connect the MFC to your computer you must p...

Page 90: ...y hardware manufacture and then click OK For Windows Me user Select Specify the location of the driver Advanced and then click Next Note If you are using Windows 2000 Professional go to page 11 7 If you are using Windows NT Workstation Version 4 0 go to page 11 10 Note Each operating system version has different dialog Some text may be different depending on the operating system you are using Note...

Page 91: ...ommended and click Next 8 Insert the MFL Pro CD ROM into your CD ROM drive 9 Select Specify a location and remove the other check marks and then click Browse to locate the file 10 Double click the CD icon click the x w9x para folder and then click OK x is the drive letter for your CD ROM drive ...

Page 92: ... T H E R 11 Make sure Specify a location is selected and then click Next 12 Makesureyourprinter driver name appears in the dialog box and then click Next 13 You can enter a name for this printer or you can use the name supplied on screen When you have finished click Finish ...

Page 93: ... displays click Finish 15 Click OK The printer driver has been installed Now you can print Note After the Setup window appears and the status bar reaches 100 the remaining drivers will be copied Note If you want to install the other software Remote Setup True Type fonts and Automatic E mail Printing go to page 11 15 ...

Page 94: ...E T H E R Using Windows 2000 Professional 6 When the Found New Hardware Wizard screen appears click Next 7 Select Recommended and then click Next 8 Insert the MFL Pro CD ROM into your CD ROM drive 9 Select Specify a location remove the other check marks and then click Next ...

Page 95: ... H E R M F C A N D P C T O W O R K T O G E T H E R 11 8 10 Click Browse to locate the file 11 Double click the CD icon and click the x w2k para folder and then click OK x is the drive letter for your CD ROM drive 12 Click Next ...

Page 96: ...an print Note You might see the Digital Signature Not Found dialog box during installation If you see it click Yes to install the driver After the Setup window appears and the status bar reaches 100 the remaining drivers will be copied Note If you want to install the other software Remote Setup True Type fonts and Automatic E mai Printing go to page 11 15 ...

Page 97: ...Windows NT Workstation Version 4 0 does not have Plug Play so you will have to install the drivers manually Click Start in the Task bar select Settings select Printers and then double click Add Printer 7 Select My Computer and then click Next 8 Select LPT1 and then click Next 9 Insert the MFC Pro CD ROM into your CD ROM drive ...

Page 98: ... H E R M F C A N D P C T O W O R K T O G E T H E R 10 Click Have Disk 11 Click Browse to locate the file 12 Double click the CD icon click the x nt40 folder and then click Open x is the drive letter for your CD ROM drive 13 Click OK ...

Page 99: ...O R K T O G E T H E R 11 12 14 Select your printer model and then click Next This dialog box may not be displayed for some MFC models 15 Click Next 16 Select Not Shared and then click Next Note For some models this step is not necessary Proceed to Step 15 ...

Page 100: ...T H E R M F C A N D P C T O W O R K T O G E T H E R 17 Select Yes Recommended to Print a Test Page and then click Finish 18 After the test page has been printed click Yes Now the printer driver has been installed and you can see it ...

Page 101: ...or your CD ROM drive 20 Click OK All drivers have been installed Now you can print and scan Using Windows 3 1x 6 You don t have to install the printer driver with Plug Play For 3 1x the CD installer installs the necessary driver and application See page 11 18 After Setup window appears and the status bar reaches 100 the remaining drivers will be copied Note If you want to install the other softwar...

Page 102: ... please use Windows Explorer to run the setup exe program from the root directory of the Brother CD ROM IMPORTANT You must install the printer driver before you install the software See Connecting the Brother Machine to Your PC page 11 2 The software will detect the operating system you are using and display it at the bottom of the screen Note If you are using Windows 2000 Professional or Windows ...

Page 103: ...tion you must restart your PC To Install Automatic E Mail Printing Optional Application 1 If you want to install it click Back to return to the main CD ROM screen 2 Click Install E mail Print The following screen will appear 3 To start the installation click Install E mail Print Follow the installation instructions Automatic E mail Printing is optional software and is not required for printing fax...

Page 104: ...stration Card that is included in the carton To View On Line Documentation 1 Click View Documentation The following screen will appear 2 To view the documentation you want click the appropriate button 3 When you are finished viewing On Line Documentation click Back to return to the main CD ROM screen Note If you do not have Adobe Acrobat Reader on your system at this time you can install it now by...

Page 105: ... click Brother Mall com USA only 2 To return to the main page click Back OR If you are finished with the MFC setup click Exit For Windows 3 1x Users To install the printer driver and Brother Software 1 Insert the Brother CD ROM into your CD ROM drive 2 From the Program Manager click File click Run and then type x w3x MFLPRO FULL DISK1 setup exe x is the drive letter for your CD ROM drive This will...

Page 106: ...usly installed you should first install this driver and then reinstall your previous driver However reinstalling the previous driver will make the Brother machine s driver inactive The installer automatically sets the printer port to the parallel interface which is LPT1 for Windows 3 1x BRMFC for Windows 95 98 98SE Me BMFC for Windows NT Workstation 4 0 and Windows 2000 Professional IMPORTANT Plea...

Page 107: ...an take advantage of the ease and speed of programming from your PC When the MFC Remote Setup dialog box first appears the settings on your MFC 4300 will be downloaded to your PC and displayed on your computer screen Instead of programming directly on your MFC control panel fill in the information in the General Setup Dial Setup Remote and Advanced tabs After you enter setup information and change...

Page 108: ...o The Remote Printer Console RPC is a utility program that can run in the DOS environment and comprises the following two programs Remote Printer Console Main Program This program allows you to change various printer settings such as emulation print quality fonts page setup etc from your computer screen Since most DOS applications have a Printer Settings menu that overrides the settings made in RP...

Page 109: ...Windows exit and return to the DOS prompt 3 Insert the Brother CD ROM into your CD ROM drive 4 At the DOS prompt C type x Substitute the drive letter of your CD ROM drive for x and press Enter 5 Type CD RPCX and press Enter 6 Type RPCSETUP and press Enter 7 Follow the instructions of the installer DOS Version 3 3 or later You must be runnning under a pure DOS environment The Remote Printer Console...

Page 110: ...se using the cursor keys and the Enter key or by pressing the hot key commands for that sub menu Menu Press the keys Functions Direct Access Alt D You can directly control the Brother machine with Print Form Reset Printer Printer Setup Alt P You can enter the setting mode to change other printer settings such as margin settings continue mode font and sleep mode Console Config Alt C You can change ...

Page 111: ...her Letter Legal A4 B5 DL Executive COM10 Monarch or C5 Orientation 1 Portrait Selects the paper direction either Portrait or Landscape Quality 1 Normal Selects the print quality either Normal or Economy Copies 1 1 Sets the number of print copies from 1 to 200 pages Memory size 2 RPC retrieves and displays the printer memory size Item Default What This Item Does Copies 1 Sets the number of print c...

Page 112: ...gin 2 Sets the Right Margin value 10 136 columns Top Margin 0 5 or 0 33 Sets the Top Margin 0 0 33 0 5 1 1 5 or 2 Bottom Margin 0 5 or 0 33 Sets the Bottom Margin 0 0 33 0 5 1 1 5 or 2 Line Page 2 Sets the lines pages 5 128 Xoffset 0 Sets the Xoffset vertical value from 500 to 500 dots Yoffset 0 Sets the Yoffset horizontal value from 500 to 500 dots Item Default What This Item Does Font Source Int...

Page 113: ...rap On or Off Auto Skip On Selects Auto Skip On or Off File Function Send settings Sends the settings made within the RPC to your MFC Load settings Loads the settings you stored in your CD ROM or hard disk to the RPC Save settings Saves the RPC settings to your CD ROM or hard disk Save a command Saves the RPC settings to your CD ROM or hard disk as a printer command string Load Default Loads the d...

Page 114: ...tion between the Brother machine and computer the program works only in the PC to machine direction and cannot receive Brother machine status information The program does NOT work with Brother machines on a network If the RPC conflicts with some application software exit your application software and then run the RPC The RPC may work in the DOS compatible box screen mode of Windows However we reco...

Page 115: ...se the Remote Printer Console program to set the printer emulation Remote Printer Console Program for DOS The MFL Pro CD ROM supplied with your machine includes the utility program Remote Printer Console RPC When you operate your computer in the Disk Operating System DOS environment RPC lets you easily change the Brother machine s default settings such as fonts page setup emulations etc RPC also p...

Page 116: ...ot for labels or transpariencies for overhead projecters Two Sided Printing Manual Duplex The supplied printer drivers for Windows 3 1x 95 98 98SE Windows NT Workstation Version 4 0 support manual duplex printing For more information see the Help screen for the printer driver Please select LPT1 port in the printer driver The MFC prints all the even numbered pages on one side of the paper first The...

Page 117: ...aper for Portrait vertical or Landscape horizontal with the side you wish to print on face down in the manual feed slot 1 Align the paper at the center of the manual feed slot and be sure to insert it all the way 2 Adjust the paper guide to the width of the paper you re using Loading More Than One Sheet of Paper 1 Open the Setup dialog box of the Windows printer driver and select Manual Feed in th...

Page 118: ...al sizes and types of paper on the MFC before purchasing large quantities See Acceptable Paper page 2 7 Avoid feeding labels with carrier sheets exposed or your MFC will be damaged Avoid using coated paper such as vinyl coated paper Avoid using preprinted or highly textured paper For optimum printing use a recommended type of paper especially plain paper and transparencies For more information on ...

Page 119: ...s You can return the MFC to original factory settings Permanent fonts are restored but macros are cleared You can change user settings using the Remote Printer Console Program See page 13 1 1 Press Function 2 2 1 2 Press 1 to restore the factory settings OR Press 2 to exit without making a change 3 Press Stop to exit Printing PC Data in Hexadecimal You can print data as hexadecimal values to check...

Page 120: ... time You can specify the time when the Brother Automatic E Mail Printing automatically accesses the server to check for new mail Provides an In Memory printer driver You can receive and print e mail data at the same time by searching for a specified character string in the mail header It allows you to see the sender subject and relevant part of the mail content To Access the On Line Documentation...

Page 121: ...ck subjects If you can t resolve a difficulty with your MFC using this manual call our fax back system and follow the voice prompts to receive faxed instructions about using the system and an index of fax back subjects In USA 1 800 521 2846 In Canada 1 800 681 9838 1 514 685 5381 within Montreal The Brother fax back system number USA only has been preprogrammed on One Touch key 1 Frequently Asked ...

Page 122: ...ot properly loaded in the multi purpose sheet feeder Refill the paper or remove the paper and load it again and then press Start CHECK PAPER SIZE Your Paper Size setting may not be set correctly for the paper you are using see pages 5 5 When you see this error the reduction ratio automatically will be changed to Auto if you usedafixedreductionratio see pages 5 4 to 5 5 COMM ERROR A poor quality ph...

Page 123: ...g in the memory of the MFC will be deleted MACHINE ERROR XX The MFC has a mechanical problem Turn off the power Then call Brother Customer Service InUSA 1 800 284 4329 In Canada 1 800 853 6660 In Montreal 1 514 685 6464 MEMORY FULL May occur when the MFC is used as a printer Machine memory capacity has been exceeded UnplugtheMFCandplug it back in Data remaining inthememoryoftheMFC will be deleted ...

Page 124: ...rn to the date and time prompt it will display MACHINE ERROR XX Please call BrotherCustomerService and tell them the Machine Error number at In USA 1 800 284 4329 In Canada 1 800 853 6660 In Montreal 1 514 685 6464 PRINT OVERRUN May occur when the MFC is used as a printer The available Ram has been exceeded UnplugtheMFCandplug it back in Data remaining inthememoryoftheMFC will be deleted If you ha...

Page 125: ...talled Reinstall the toner cartridge TONER EMPTY Toner is used up and printing is not possible Replace the toner cartridge with a new one See pages 15 26 to 15 29 TONER LOW If the LCD shows TONER LOW you can still print But the toner is depleted and the fax machine is telling you that the toner will soon run out Order a new toner cartridge now ...

Page 126: ... can clear a paper jam error you must find out where the paper is stuck Review the following two types of printer jams and follow the instructions WARNING Do not force the jammed paper from the paper tray because you may damage the MFC and cause toner to scatter on the next printed pages After you have used the MFC some internal parts of the machine are extremely HOT When you open the top cover of...

Page 127: ...feeder 2 Close the multi purpose sheet feeder 3 Open the top cover and check that a torn piece of paper does not remain inside the fax machine Paper is Jammed near the Drum Unit or in the Fuser Unit 1 Open the top cover 2 Remove the drum unit 3 Gently pull out the jammed paper 4 Reinstall the drum unit 5 Close the top cover Multi purpose Sheet Feeder Paper is jammed in fuser unit Paper is jammed n...

Page 128: ...re for printing may be dirty or the sending party s fax scanner may be dirty Clean your primary corona wire see pages 15 25 or ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 800 284 4329 in USA or 1 800 853 6660 in Canada or 1 514 685 6464 in Montreal The MFC hears vo...

Page 129: ...e handset If you hear no dial tone check telephone line cord connections at the MFC and wall jack Check that the handset curled cord is connected to the MFC s handset jack Test the jack with another single line telephone If no dial tone on the wall outlet call your Telephone Company Sending Faxes Transmitting quality is poor Try changing your resolution to FINE or SUPERFINE See Resolution page 6 7...

Page 130: ... LCD I have difficulty with custom features on a single line If you have Call Waiting Caller ID Call Waiting Caller ID Ring Master Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your MFC it may create a problem sending or receiving fax data Example 1 If you are having a telephone conversation and a fax communication signal comes through on your...

Page 131: ...dows 95 98 98SE or Windows NT Workstation Version 4 0 with the supplied printer driver see the Windows Setup Printing Problems section Try to reduce the complexity of your document or reduce print resolution The MFC prints the first couple of pages correctly then some pages have text missing Your computer is not recognizing the printer input buffer s full signal Please make sure to connect the pri...

Page 132: ...the HP LaserJet IIP printer in your application software The machine prints the part of my document but does not print the last page This is common problem with database and partly with spreadsheet software when they are not correctly set up The data has been sent to the printer but the printer did not receive the Page Eject command Press Job Cancel to cancel the page or send the Page Eject comman...

Page 133: ...rt settings in the BIOS are set to support a bi directional machine i e Parallel Port Mode ECP Paper Handling Difficulties The MFC does not load paper The LCD shows CHECK PAPER or PRINTER JAM Check to see if the CHECK PAPER or PRINTER JAM message appears on the LCD If so the multi purpose sheet feeder may be out of paper or not properly installed If it is empty load a new stack of paper into the f...

Page 134: ... E N A N C E DIFFICULTY SUGGESTIONS What paper can I use You can use plain paper envelopes transparencies labels and organizer paper For information on paper you can use See Acceptable Paper on page 2 7 How can I clear paper jams See Printer Jam on pages 15 6 to 15 7 ...

Page 135: ...e vertical stripes Dark Stripes or Toner Stains Clean the MFC s interior and the primary corona wire of the toner cartridge See Routine Maintenance page 15 23 and Cleaning the Drum Unit page 15 25 Make sure that the tab of the corona wire is at the home position If after cleaning you still see dark stripes or toner stains and the display shows CHANGE DRUM SOON replace the drum unit with a new one ...

Page 136: ...of the drum is scratched You must then replace the drum unit with a new one If the markings do not disappear it may be that the drum was marked or damaged by excessive exposure to light In this case replace the drum unit with a new one Printed pages are blurred at the center or at either edge Blurred Page Certain environmental conditions such as humidity high temperatures etc may cause this condit...

Page 137: ...parallel ports If your PC supports byte mode scanning and fax reception will be at a faster speed To verify or change the parallel port mode please check your system BIOS in the CMOS Setup or contact your computer manufacturer for assistance Machine Connect Failure or Bi Directional Communication Error Recently some printers have included a function to show the printer status on the PC display Suc...

Page 138: ...ork if the printer drivers for the above laser printers models are installed after the installation of your machine s Brother printer drivers In this case please install your machine s Brother printer driver again or copy BI DI 386 from the CD ROM to the Windows System directory NOTE BI DI 386 on the CD ROM is not compressed HP LaserJet series II IID IIP IIP III IIID or IIIP If Microsoft Windows P...

Page 139: ...ase remove the NEC SuperScript driver by running the NECDELET EXE file in Disk 1 that is included with NEC printers EPSON ActionLaser 1100 1400 Please remove the EPSON Action Laser 1100 1400 driver by running the EPDELETE EXE file in the Windows Printer Driver for these models Lexmark WinWriter 200 You must modify the win ini and system ini files in the Windows directory to turn off the printer s ...

Page 140: ...entences as follows 386Enh device wpscomd 386 device wpsljvpd 386 WPSLPT1 1 You must restart Windows to make these modifications effective These modifications disable the printer status reporting on your PC However you will be able to use the machine with no further problems Graphics or Text Is Missing When the Document Is Printed This could be caused by your Display Driver software Contact your r...

Page 141: ...line cord and unplug the MFC from the AC outlet 2 Open the top cover 3 Hold the drum unit assembly by its handles and remove it Caution Remove the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit 4 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely 5 Close the top cover Remove the wire extension document tray...

Page 142: ...iginal carton with the original packing material 7 Pack the drum unit toner cartridge assembly and printed materials into the original carton as shown below 8 Close the carton and tape it shut Note If you are returning the MFC to Brother as part of the Swap Program Packonly the MFC Keep all separate parts to use with your Swap machine ...

Page 143: ...g the Document Scanner 1 Unplug the telephone line and then unplug the power cord When you reconnect these lines later connect the power cord before you connect the telephone line 2 Open the Control Panel cover 3 Wipe dirt off the MFC using a slightly damp clean cloth 4 Clean the white bar and the glass cover Moisten a small piece of clean soft lint free cloth with isopropyl alcohol and carefully ...

Page 144: ...diately wipe or wash it off with cold water 1 Open the top cover 2 Remove the drum unit assembly WARNING Just after you have used the MFC some internal parts of the machine are extremely HOT When you open the top cover of the MFC never touch the shaded parts as shown in the diagram below 3 Wipe the electric terminals with isopropyl alcohol on a cotton swab 4 Wipe the gears with a clean dry cloth 5...

Page 145: ...unit upside down 2 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times 3 Return the tab to the home position before reinstalling the drum unit Caution If you do not position the tab at the home position printed pages may have vertical stripes 4 Re install the drum unit into the MFC See Replacing the Drum Unit page 15 30 5 Close the top cove...

Page 146: ... new toner cartridge ready for use when you see the TONER LOW warning Discard the used toner cartridge according to local regulations If you are not sure of them call your local Sanitation Department Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge When discarding used toner cartridges keep them separate from domestic garbage How to Replace the Toner ...

Page 147: ...orward toward you Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner 2 Gently turn the lever on the toner cartridge forward until it stops The toner cartridge cannot be removed unless the shutter is closed by turning the lever completely to the front 3 Remove the old toner cartridge from the drum unit by gently pulling it out Drum Unit...

Page 148: ...eft unpacked for a long period of time the toner life is shortened You can use only a genuine Brother toner cartridge TN 5000PF series which is specially formulated to ensure top print quality Using another brand of toner cartridge may void your fax machine s warranty 5 Gently rock the toner cartidge from side to side five or six times Note Handle the toner cartridge carefully If toner scatters on...

Page 149: ... ensure that the toner cartridge and the drum unit fit together correctly make sure that the toner cartridge guide arrow is exactly aligned with the guide arrow on the drum unit 7 Gently turn the lever on the toner cartridge backward until it stops 8 Reinstall the drum unit into the fax machine and close the top cover Toner Cartridge Drum Unit Drum Unit Top Cover ...

Page 150: ...MFC See Cleaning the Drum Unit page 15 25 For best performance use only a genuine Brother toner cartridge The product should be used only in a clean dust free environment with adequate ventilation WARNING Just after you have used the MFC some internal parts of the machine are extremely HOT So please be careful The drum unit is a consumable item and it is necessary to replace it periodically There ...

Page 151: ...r 3 Remove the toner cartridge from the drum unit and keep it in a safe place For more information see Replacing the Toner Cartridge page 15 26 Note Discard the used drum unit according to local regulations If you are not sure of them call your local Sanitation Department Be sure to seal the drum unit tightly so toner powder does not spill out of the unit When discarding used drum units keep them ...

Page 152: ...ive or six times Caution Do NOT remove the clear plastic starter sheet Wait to unpack the drum unit immediately before installing it into the MFC If an unpacked drum unit is subjected to excessive direct sunlight or room light the unit may be damaged Handle the toner cartridge and the drum unit carefully because they contain toner If toner scatters and your hands or clothes get dirty immediately w...

Page 153: ...arter sheet automatically Caution Do not touch the scanner window with your finger Handle the toner cartridge and drum unit carefully because they contain toner If toner scatters and your hands or clothes get dirty immediately wipe or wash it off with cold water For Customer Service In USA 1 800 284 4329 voice 1 908 575 8790 fax 1 800 284 3238 TTY service for hearing impaired In Canada 1 800 853 6...

Page 154: ...s designed to be connected to the telephone line or premise s wiring using a compatible modular jack that is Part 68 compliant See the Installation section of this manual for details The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all...

Page 155: ...anties extended or granted by this document Laser Safety 110 120V Models Only This equipment is certified as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the ...

Page 156: ...ducts Product Name MFC 4300 comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Compliance Statement Canada Only This Class B digital apparatus complies with Canadian ICES 003 Cet app...

Page 157: ...ailable consult your dealer or local power company 8 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug by us...

Page 158: ...us voltage points and or other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center A list of Brother Authorized Service Centers has been included for your convenience or you may contact Brother Customer Service for your nearest Brother Authorized Service Center See Brother Numbers page i 15 To protect your product against power surges we recommend the use of...

Page 159: ...dows Microsoft MS DOS Excel and Word are registered trademarks of Microsoft in the U S and other countries TrueType is a trademark of Apple Computer Inc Centronics is a trademark of Genicom Corporation Epson is a registered trademark and FX 80 and FX 850 are trademarks of Seiko Epson Corporation Hewlett Packard is a registered trademark and HP LaserJet II IIP and IID are trademarks of Hewlett Pack...

Page 160: ...hey are pressed an error occurs or a document has been received or transmitted beeper volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Call Back Message Allows you to send a fax and then leave a message for the other party to call you back Call Reservation Allows you to send a fax and then at th...

Page 161: ...certain time each day that all delayed faxes will be sent on a first come first served basis Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line The Brother fax machine uses the new number to simulate a dedicated fax line drum unit A printing device for your fax machine Dual Access Your MFC can scan outgoing faxes or schedule...

Page 162: ... LCD liquid crystal display The display screen on the fax machine that shows interactive messages during On Screen Programming and defaults to the date and time when the machine is idle manual fax When you press Hook OR lift the handset so you can hear the receiving fax machine answer before you press Start to begin transmission Memory Status Report Shows how much memory is being used how much is ...

Page 163: ... of dialing on a telephone line Search An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speaker Volume You can set the volume when your MFC is on Hook Speed Dial A preprogrammed number for easy dialing You must press the Speed dial key press and then two digit code to start the dialing process Standard resolution 98 203 dpi It is used for regular size text and qu...

Page 164: ...over the phone lines from your MFC to the receiving fax machine User Option List A printed report that shows the current settings of your MFC Xmit Report Transmission Report A listing of each transmission showing caller ID date time and number of pages ...

Page 165: ...peed Dial 30 stations Automatic Redial 3 times at 5 minute intervals Speaker Type Monitor Auto Answer 0 1 2 3 or 4 rings Communication Source Public switched telephone network Print Method Electrophotography by semiconductor laser beam scanning Print Quality Normal printing mode Economy printing mode saves up to 50 of the normal toner usage Consumable Items Toner cartridge Life Expectancy Up to 2 ...

Page 166: ... and Environment Temperature Allowable 50 90 5 F 10 32 5 C Storage 38 104 F 3 3 40 C Warm Up Max 1 minute at 73 4 F 23 C First Print 20 seconds when loading Letter size paper in the multi purpose sheet feeder Power Source 120V AC 50 60Hz Canadian Version Only Power Consumption Operating Copying 160 W or less 25 C Sleep Mode 8 W or less Stand by 30 W or less 25 C Noise Operating 50 dB A or less Sta...

Page 167: ...servation 6 8 Call Waiting Caller ID 5 12 Caller ID 5 11 canceling fax forwarding 8 4 fax jobs in memory 5 8 jobs awaiting redial 6 4 paging 8 4 cleaning drum unit 15 25 printer 15 24 scanner 15 23 CNG tones 1 4 computer requirements 11 1 connecting Parallel Cable 11 2 contrast 6 7 control panel 1 2 converting wall jacks 2 11 copy ies enlarging 10 3 multiple 10 2 photographs 10 2 quality 15 15 red...

Page 168: ... Answer Code 5 6 fax back system i faxes receiving difficulty 15 8 erasing from memory 8 2 8 4 Fax Receive Code 5 6 forwarding 8 1 8 4 polling 5 7 reducing to fit on paper 5 4 retrieving from a remote site 8 5 sending automatic fax redial 6 1 6 2 automatic transmission 6 2 broadcasting 7 6 canceling from memory 6 4 contrast 6 7 delayed 6 9 from memory dual access 6 2 in real time 6 3 manual transm...

Page 169: ...nging 7 2 dialing 7 4 listing 9 1 storing 7 1 pause 7 7 On Screen Programming 2 1 3 1 overseas sending faxes 6 7 P packing list 2 1 paging programming a number 8 2 paper jam 15 6 sizes 2 7 2 8 setting 5 5 specifications 2 7 2 8 parallel interface cable 11 2 phone line difficulties 15 9 PBX 2 13 roll over 2 11 two line phone system 2 11 converting wall jacks 2 11 polling 5 7 receiving 5 7 sequentia...

Page 170: ...g 7 2 Station ID fax header 4 1 T TAD telephone answering device external connecting 2 9 receive mode 5 1 recording outgoing message 2 10 telephone external 2 10 test fax 1 1 text entering 4 2 toner cartridge installing 2 3 replacing 15 26 toner save 5 5 transparencies 2 7 triplex adapter 2 11 troubleshooting 15 1 document jam 15 6 error messages on LCD 15 2 if you are having difficulty 15 8 incom...

Page 171: ...trieval Access Code 1 Dial your fax number from a fax machine using touch tone 2 When your machine answers immediately enter your Remote Retrieval Access Code 159 3 Your machine signals the kinds of messages received 1 long beep Fax message s No beeps No messages 4 After 2 short beeps enter a command 5 Press to reset your machine when you finish 9 0 6 Hang up 1 4 Press 9 7 1 1 long beep Fax messag...

Page 172: ...ory Status List press 1 then enter the number of remote fax machine and press After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine and press After the beep hang up and wait Erase all fax messages press 3 Changing Remote Retrieval Access Code 1 Function 1 8 3 2 Enter a three digit number from 000 to 999 The cannot be changed 3 Press Set 4 Press to e...

Page 173: ...representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are ...

Page 174: ...ADA H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own r...

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