Brother MFC 1870MC, Service Manual, Page: 150 / 217

VI –
1
1. ERROR INDICATION
To help the user or the service personnel promptly locate the cause of a problem (if any), the
facsimile equipment incorporates the self-diagnostic functions which display error messages
for equipment errors and communications errors.
For the communications errors, the equipment also prints out the transmission verification re-
port and the communications list.
1.1 Equipment Errors
If an equipment error occurs, the facsimile equipment emits an audible alarm (continuous beep-
ing) for approximately 4 seconds and shows the error message on the LCD. For the error
messages, see [ 1 ] below. As one of the error messages, "MACHINE ERROR _ _" includes
an error code which indicates the detailed error causes listed in [ 2 ].
To display an error code for the other latest error message or detailed message, make the
equipment enter the maintenance mode and press 8 and 2 keys (for details, refer to Chap-
ter
V , Section 3.9).
[ 1 ] Error messages on the LCD
Messages on the LCD Probable Cause
PAPER EMPTY The paper-edge sensor detects that no recording paper is
present.
PRINTER JAM The paper ejection sensor detects that a paper jam has oc-
curred.
COVER OPEN The cover sensor detects that the recording paper cover ASSY
is not closed.
DOCUMENT JAM
■
Document jam
(1) The document length exceeds the limitation (400 or 90 cm)
registered by firmware switch WSW16. (Refer to Chapter
V, Section 3.5.)
(Both the document front and rear sensors stay ON even
after the document has been fed by the registered length.)
(2) The document rear sensor detects no trailing edge of a
document after the document has been fed by 400 cm.
(The document rear sensor stays ON even after the
document has been fed when the document front and rear
sensors were OFF and ON, respectively.)