Brother DCP-J4110DW, Basic User'S Manual

Page: 63 / 123

Troubleshooting
55
B
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect
it. Take out the new ink cartridge and
re-install it slowly until the cartridge
lever lifts. (See
Replacing the ink
cartridges on page 47.)
An ink cartridge is not installed
correctly.
If you are using non Brother Original
ink the machine may not detect the ink
cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local Brother
dealer.
Cannot Detect Ink
If you are using non Brother Original
ink, the machine may not detect the
ink volume. Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local Brother
dealer.
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations. Replace the ink cartridges. (See
Replacing the ink cartridges
on page 47.)
Cover is Open
The scanner cover is not completely
closed. Lift the scanner cover and then close it
again.
Make sure the USB cable (if used) has
been guided correctly through the
cable channel and out the back of the
machine.
The ink cartridge cover is not
completely closed. Firmly close the ink cartridge cover
until it clicks.
Data Remaining
Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
High Temperature
The print head is too warm. Allow the machine to cool down.
Hub is Unusable.
A hub or USB Flash memory drive with
hub has been connected to the USB
direct interface. Hubs, including USB Flash memory
drives that have a built-in hub, are not
supported. Unplug the device from the
USB direct interface.
Error Message Cause Action