Brother DCP-8110DN, Basic User'S Manual

Page: 91 / 127

Troubleshooting
81
B
White lines across the page
 Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
See
Acceptable paper and other print media
uu
page 18.
 Make sure that you choose the appropriate media type in the printer
driver or in the machine’s
Paper Type
menu setting.
See Paper Type
uu
page 16.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
 The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit
uu
page 47.
Lines across the page
 Clean the corona wire inside the drum unit.
See Cleaning the corona wire
uu
page 45.
 The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit
uu
page 47.
White lines, bands or ribbing
across the page
 Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
See Product Safety Guide: Choosing a location .
 If the problem is not solved after printing a few pages, put in a new
drum unit.
See Replacing the drum unit
uu
page 47.
Examples of poor print
quality Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4