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Brother DCP-8110DN, Basic User'S Manual

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Brother DCP-8110DN Basic User'S Manual Download Page 89

Troubleshooting

79

B

 

Gray

 

background

Make sure that you use paper that meets our specifications.

See 

Acceptable paper and other print media

 

uu

page 18.

Check the machine’s environment. Conditions such as high 
temperatures and high humidity can increase the amount of 
background shading.

See Product Safety Guide: 

Choosing a location

.

Put in a new toner cartridge.

See 

Replacing the toner cartridge

 

uu

page 39.

Put in a new drum unit.

See 

Replacing the drum unit

 

uu

page 47.

 

Ghosting

Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause this problem. 

See 

Acceptable paper and other print media

 

uu

page 18.

Make sure that you choose the appropriate media type in the printer 
driver or in the machine’s 

Paper Type

 menu setting.

See

Paper Type

 

uu

page 16.

See Software User's Guide: 

Printing

 (for Windows

®

).

See Software User's Guide: 

Printing and Faxing

 (for Macintosh).

Choose 

Reduce Ghosting

 mode in the printer driver.

See Software User's Guide: 

Printing

 (for Windows

®

).

See Software User's Guide: 

Printing and Faxing

 (for Macintosh).

Put in a new drum unit.

See 

Replacing the drum unit

 

uu

page 47.

Put in a new toner cartridge.

See 

Replacing the toner cartridge

 

uu

page 39.

The fuser unit may be contaminated.

Call Brother Customer Service at:

In USA

: 1-877-BROTHER (1-877-276-8437)

In Canada

: 1-877-BROTHER

Examples of poor print 
quality

Recommendation

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

Summary of Contents for DCP-8110DN

Page 1: ...DCP 8150DN DCP 8155DN Not all models are available in all countries in USA Please go to the Brother Solutions Center at http solutions brother com and click Manuals on your model page to download the other manuals Version 0 USA CAN ...

Page 2: ...er your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you o...

Page 3: ...ew product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com Note You can check here ...

Page 4: ...epted 1 Letter or A4 size single sided pages 2 Approx cartridge yield is declared in accordance with ISO IEC 19752 3 Standard toner cartridge 4 High yield toner cartridge 5 1 page per job 6 Drum life is approximate and may vary by type of use In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Toner Cartridge...

Page 5: ...E LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL...

Page 6: ...Center at http solutions brother com For Other Countries PDF file Installer CD ROM In the Box Software User s Guide Follow these instructions for Printing Scanning Network Scanning and using the Brother ControlCenter utility Network User s Guide This Guide provides useful information about wired network settings and security settings using the Brother machine You can also find supported protocol i...

Page 7: ...ading paper in the multi purpose tray MP tray 11 Unscannable and unprintable areas 15 Paper settings 16 Paper Type 16 Paper Size 16 Tray Use in COPY mode 17 Tray Use in print mode 17 Acceptable paper and other print media 18 Recommended paper and print media 18 Type and size of paper 18 Handling and using special paper 20 3 Loading documents 23 How to load documents 23 Using the automatic document...

Page 8: ...nt Jams 59 Document is jammed in the top of the ADF unit 59 Document is jammed under the document cover 59 Removing small documents jammed in the ADF 60 Document is jammed at the output tray 60 Paper Jams 61 Paper is jammed in the MP tray 61 Paper is jammed in paper tray 1 or tray 2 62 Paper is jammed at the back of the machine 63 Paper is jammed inside the machine 66 Paper is jammed in the duplex...

Page 9: ...ecifications 102 General 102 Document Size 104 Print media 105 Copy 106 Scanner 107 Printer 108 Direct Print feature 109 Computer requirements 110 Consumable items 112 Interfaces 113 Network LAN 114 E Index 115 ...

Page 10: ...Contrast Glass ScanSize User Settings List Network Configuration Report 2 Security features Secure Function Lock 2 0 Setting Lock 3 Making copies Copy settings Duplex 2 sided copying A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Options Optional paper tray LT 5400 Memory board C Glossary D Index In USA Brothe...

Page 11: ...azardous situation which if not avoided may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to a possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a si...

Page 12: ...cumentation For Other Countries Viewing Documentation Windows 1 To view the documentation from the Start menu select Brother DCP XXXX where XXXX is your model name from the programs group and then choose User s Guides If you have not installed the software you can find the documentation on the Installer CD ROM by following the instructions below a Turn on your computer Insert the Installer CD ROM ...

Page 13: ... s Guide Scanning ControlCenter Network Scanning Nuance PaperPort 12SE How to Guides Windows users The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the Nuance PaperPort 12SE application Presto PageManager User s Guide Macintosh users Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang d...

Page 14: ... Accessing Brother Support Windows 1 You can find all the links you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and the Installer CD ROM Click Brother Support on the main menu The following screen will appear To access our Web site http www brother com click Brother Home Page To view all Brother Numbers...

Page 15: ...t Brother Solutions Center on the Installer CD ROM Double click the Brother Support icon The following screen will appear To download and install Presto PageManager click Presto PageManager To register your machine using the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com c...

Page 16: ...ose temporary settings for copying Enlarge Reduce Enlarges or reduces copies 2 Error LED Blinks in orange when the LCD displays an error or an important status message 3 Duplex You can choose Duplex to copy or print on both sides of the paper 4 LCD Displays messages to help you set up and use your machine 1 9 10 2 3 4 11 Contrast Quality Auto Enlg Red 100 Tray MP T1 01 Pressab or Start ...

Page 17: ...hese keys to enter text 7 Stop Exit Stops an operation or exits from a menu 8 Start Lets you start making copies 9 SCAN SCAN Puts the machine in SCAN mode 10 Data LED The LED will flash depending on the machine s status 11 Secure Print You can print data saved in the memory when you enter your four digit password See Software User s Guide When using Secure Function Lock you can switch restricted u...

Page 18: ... Status Description Ready Mode The machine is ready to print in Sleep mode there is no print data or the power switch is off Green blinking Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Green Data Remaining in Memory Print data remains in the machine s memory ...

Page 19: ...50DN and DCP 8155DN Loading paper in the standard paper tray and the optional lower tray 2 You can load up to 250 sheets in the standard paper tray Tray 1 and 500 sheets in the optional lower tray Tray 2 Paper can be loaded up to the maximum paper mark on the right hand side of the paper tray For recommended paper to use see Acceptable paper and other print media uu page 18 Printing on plain paper...

Page 20: ...Fan the stack of paper well to avoid paper jams and misfeeds d Put paper in the tray and make sure The paper is below the maximum paper mark 1 Overfilling the paper tray will cause paper jams The side to be printed on must be face down The paper guides touch the sides of the paper so it will feed correctly e Put the paper tray firmly back in the machine Make sure that it is completely inserted int...

Page 21: ...se tray MP tray 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper labels or envelopes For recommended paper to use see Paper capacity of the paper trays uu page 19 Printing on plain paper thin paper recycled paper and bond paper from the MP tray 2 a Open the MP tray and lower it gently 1...

Page 22: ... maximum paper mark 1 The side to be printed on must be face up with the leading edge top of the paper in first The paper guides touch the sides of the paper so it will feed correctly d Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 2 1 ...

Page 23: ...elopes from the MP tray 2 Before loading press the corners and sides of the envelopes to make them as flat as possible a Open the back cover face up output tray b Open the MP tray and lower it gently c Pull out the MP tray support 1 and unfold the flap 2 1 2 ...

Page 24: ... mark 1 The side to be printed on must be face up e Send the print data to the machine Note Remove each printed envelope immediately to prevent a paper jam If your thick paper curls during printing put only one sheet at a time in the MP tray and open the back cover face up output tray to let the printed pages exit to the face up output tray f Close the back cover face up output tray 1 ...

Page 25: ...ntable area around the edges of the paper is 0 16 in 4 2 mm Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Copy Letter 0 16 in 4 mm 0 16 in 4 mm a single copy or a 1 in 1 copy A4 0 16 in 4 mm 0 12 in 3 mm Legal 0 16 in 4 mm 0 16 in 4 mm Scan Letter 0 12 in 3 mm 0 12 in 3 mm A4 0 12 in 3 mm 0 12 in 3 mm Legal 0 12 in 3 mm 0 12 in 3 mm Print Letter 0 16 in 4 2 mm 0 25 in 6 35 mm A4 0 16 in 4 2 mm...

Page 26: ...n 13 in When you change the size of paper in the tray you will also need to change the Paper Size setting so your machine can fit the document on the page a Do one of the following To set the paper size for the MP Tray press Menu 1 1 2 1 To set the paper size for Tray 1 press Menu 1 1 2 2 To set the paper size for Tray 2 1 press Menu 1 1 2 3 12 Paper Size 1 MP Tray a Letter b Legal Select ab or OK...

Page 27: ...N or DCP 8155DN c Press Stop Exit Note When loading the documents in the ADF and MP T1 T2 or T1 T2 MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper ...

Page 28: ...ely after printing Before you buy a lot of paper test a small quantity to make sure the paper is suitable Use labels that are designed for use in laser machines Recommended paper and print media 2 Type and size of paper 2 The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The names for the paper trays in the printer driver and this Guide are as...

Page 29: ...l B5 Executive A5 A5 Long Edge A6 B6 Folio 1 Plain paper Thin paper Recycled paper up to 250 20 lb 80 g m2 Multi purpose Tray MP Tray Width 3 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 0 to 355 6 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes Labels 50 sheets 20 lb 80 g m2 3 Envelopes Optional Lower Tray Tray 2 2 Letter A4 Legal B5 Executive A5 B6 Fol...

Page 30: ... F 200 C If you use bond paper paper with a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 Important Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 0 08 in 2 mm or greater may cause jam...

Page 31: ...xtured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the mach...

Page 32: ...s may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 F 200 C for a period of 0 1 seconds Labels can only be fed through the MP tray Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape Important Avoid feeding labels with the carrier sheet exposed beca...

Page 33: ...r taped DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass uu page 24 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or written with ink are completely dry a U...

Page 34: ...How to load documents 3 Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover Important If the document is a book or is thick do not slam the cover or press on it Length DCP 8150DN and DCP 8155DN Up to 14 in 355 6 mm DCP 8...

Page 35: ... press Stop Exit Copy settings 4 Press temporary COPY keys or Duplex and then press a b d or c to scroll through the copy settings When the setting you want is highlighted press OK BASIC USER S GUIDE For details about changing the following settings uu page 16 17 Paper Type Paper Size Tray Use Tray Use in COPY mode ADVANCED USER S GUIDE For details about changing the following settings uu Advanced...

Page 36: ...ng on your application and operating system a From the menu bar of an application click File then Print b Choose Brother DCP XXXX Printer 1 and check the Print to file box 2 Click Print c Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the ...

Page 37: ...ou connect a USB Flash memory drive or digital camera to the USB direct interface Press Stop Exit on the control panel to wake up the machine b Press a or b to choose 1 Direct Print Press OK Note If Direct Print is restricted in Secure Function Lock 2 0 for your User ID and access has been given to another User ID or Public mode Access Denied will appear on the LCD Then the LCD will show Change ID...

Page 38: ...o change the current default settings go to step e Print File Set aPaper Size Media Type bMultiple Page Select ab or OK Note You can choose the following settings Paper Size Media Type Multiple Page Orientation Duplex Collate Tray Use Print Quality PDF Option Depending on the file type some of these settings may not appear e Press Start if you have finished selecting settings f Press the numeric k...

Page 39: ... use for printing Press Menu 1 5 2 and then press a or b to select the tray you want as the new default Press OK See Tray Use in print mode uu page 17 You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode Press Menu 4 to enter the USB Direct I F menu See Menu table uu page 88 ...

Page 40: ... the Installer CD ROM See Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want in the Properties dialog box and then click OK Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex Book...

Page 41: ...er4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer a Load your document See How to load documents uu page 23 b Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open c Choose Home Mode or Advanced Mode before you use ControlCenter4 and the...

Page 42: ...m PDF pdf is selected from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 43: ...How to scan to a computer 33 7 g Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 44: ...P address if network scanning does not work See Software User s Guide Configuring Network Scanning Windows SCAN key settings 7 You can change your machine s SCAN key settings using ControlCenter4 a Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is s...

Page 45: ...ist 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 46: ...ess OK If the LCD prompts you to enter a PIN number enter the 4 digit PIN number for the destination computer using the numeric keys on the control panel Press OK g Press a or b to choose Start Scan Press OK h Press Start The machine starts the scanning process Note The following scan modes are available Scan to USB Network Windows Image Scan to PC OCR Scan to PC E mail Scan to PC File Scan to PC ...

Page 47: ...e two separate parts 1 Letter or A4 size single sided pages 2 Approx cartridge yield is declared in accordance with ISO IEC 19752 3 Standard toner cartridge 4 High yield toner cartridge Routine maintenance A Toner cartridge Drum unit See Replacing the toner cartridge uu page 39 Order No TN 720 TN 750 See Replacing the drum unit uu page 47 Order No DR 720 LCD messages Consumable item to get ready A...

Page 48: ...ions keeping it separate from domestic waste If you have questions call your local waste disposal office We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life for each ...

Page 49: ...d toner cartridges When you want to buy toner cartridges please call Brother Customer Service If you print graphics bold text charts Web pages with borders and other types of printouts that consist of more than simple text the amount of toner used will increase We recommend that you clean the machine when you replace the toner cartridge See Advanced User s Guide Cleaning and checking the machine I...

Page 50: ...ide the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 51: ...e illustration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could ...

Page 52: ...oner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If yo...

Page 53: ... print quality In addition use of third party toner and or cartridges may trigger incorrect status messages cause the printer to stop prematurely or otherwise malfunction Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend...

Page 54: ...mes Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe i Put the drum unit and toner cartridge assembly back into the machine j Close the front cover of the machine Note After you replace a toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready m...

Page 55: ... for the internal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 56: ...or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe e Put the drum unit...

Page 57: ...ity and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Brother drum unit Drum Error A Drum Error Open the The corona wire has become dirty Clean the corona wire in the drum unit See Cleaning the corona wire uu page 45 If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life Replace the drum unit w...

Page 58: ... drum unit immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have ju...

Page 59: ...e illustration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could ...

Page 60: ...ightly in a suitable bag so that toner powder does not spill out of the drum unit Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions...

Page 61: ...hine Resetting the drum counter A When you replace a drum unit with a new one you need to reset the drum counter by completing the following steps Important Do not reset the drum counter when you only replace the toner cartridge a With the front cover still open press Clear Replace Drum a 1 Yes b 2 No Select ab or OK b To confirm you are installing a new drum press 1 c When the LCD shows Accepted ...

Page 62: ...he power cord see Other difficulties uu page 77 All of the protective parts have been removed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer LCD Messages See Error and maintenance messages uu page 53 If you did not solve your problem with the above checks identify your problem and then go to the page suggested below Paper h...

Page 63: ...n Put the drum unit and toner cartridge assembly back in the machine Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while theLCD shows Cooling Down and Wait for a while Make sure that you can hear the fan in the ...

Page 64: ...stall the drum unit and toner cartridge assembly in the machine Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit uu page 48 Duplex Disabled The back of the machine is not closed completely Close the back cover of the machine Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time Turn the power ...

Page 65: ...rface No Paper The machine is out of paper in the specified tray or all trays or paper is not correctly loaded in the paper tray Do one of the following Refill paper in the paper tray shown on the LCD Make sure the paper guides are set to the correct size Remove the paper and load it again Make sure the paper guides are set to the correct size No Toner The toner cartridge or the drum unit and tone...

Page 66: ... s Guide Secure Print Key Print Unable XX The machine has a mechanical problem Do one of the following Turn the power switch off wait a few minutes and then turn it on again If the problem continues call Brother Customer Service Protected Device The protect switch of the USB Flash memory drive is on Turn off the protect switch of the USB Flash memory drive Rename the File There is already a file o...

Page 67: ...paper feeding kit Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit To replace PF Kit call Brother Customer Service at 1 877 BROTHER 1 877 276 8437 in USA 1 877 BROTHER in Canada or to locate a Brother Authorized Service Center visit us at http www brother usa com service Replace Toner The toner cartridge is at the end of its life The machine will stop all ...

Page 68: ...er cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner Too Many Files There are too many files stored on the USB Flash memory drive Reduce the number of files stored on the USB Flash memory drive Unusable Device Remove the Device Turn the power off and back on again A defective USB device or a high power consumption USB device has been connected to the...

Page 69: ... or tears be sure you remove all small paper scraps to prevent future jams d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right If the document rips or tears be sure you remove all small paper scraps to prevent future jams d Close the document ...

Page 70: ...ece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press Stop Exit ...

Page 71: ...e at the same time Paper is jammed in the MP tray B If the LCD shows Jam MP Tray follow these steps a Remove the paper from the MP tray b Remove any jammed paper from in and around the MP tray c Fan the paper stack and then put it back in the MP tray d When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides 1 on both sides of the tray e Press Start to...

Page 72: ...e both hands to slowly pull out the jammed paper Note Pulling the jammed paper downward allows you to remove the paper easier c Make sure that the paper is below the maximum paper mark in the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots d Put the paper tray firmly back in the machine ...

Page 73: ...on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine ...

Page 74: ...that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustr...

Page 75: ...e extremely hot Wait for the machine to cool down before you touch the internal parts of the machine e Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover 1 f Using both hands gently pull the jammed paper out of the fuser unit g Close the fuser cover 1 h Close the back cover 1 1 ...

Page 76: ...hine Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Pull the paper tray completely out of the machine c Use both hands to slowly pull out the jammed paper ...

Page 77: ...ier d Press the front cover release button and then open the front cover e Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine ...

Page 78: ...ou accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Note The drum unit and toner cartridge are two separate parts Make sure both are installed as an as...

Page 79: ...lock lever will lift automatically Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit h Put the drum unit and toner cartridge assembly back into the machine i Close the front cover of the machine j Put the paper tray firmly back in the machine Note If you turn off the machine while Jam Inside is displayed the machine will print incomplete data from y...

Page 80: ...ide the machine b Pull the paper tray completely out of the machine c Open the back cover WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine d Using both hands gently pull the jammed paper out of the back of the machine e Close the back cover ...

Page 81: ... the machine g Pull the jammed paper out of the machine or out of the duplex tray h Make sure that the jammed paper does not remain under the machine from static electricity i Put the duplex tray back in the machine j Put the paper tray firmly back in the machine ...

Page 82: ...nd then Devices and Printers Right click Brother DCP XXXX Printer and click See What s Printing Click Printer and make sure Use Printer Offline is unchecked Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 Click the S...

Page 83: ...ce When the machine is in Deep Sleep mode the machine does not wake up even if you connect a USB flash memory drive to the USB direct interface Press Stop Exit to wake up the machine Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution ne...

Page 84: ...er Clean the paper pick up roller See Advanced User s Guide Cleaning the paper pick up rollers The machine does not feed paper from the MP tray Make sure that MP Tray is selected in the printer driver Fan the paper well and put it back in the tray firmly The machine does not feed paper from the MP Tray when using a large stack of paper Fan the paper well and make sure the paper is under the maximu...

Page 85: ...your scanning application For example in Nuance PaperPort 12SE click Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary source In PageManager click File Select Source and choose the Brother TWAIN driver Mac OS X 10 6 x 10 7 x users can also scan documents using the ICA ...

Page 86: ...ecurity Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQ...

Page 87: ...ne The machine cannot print EPS data that includes binary with the BR Script3 printer driver Windows You need the following settings to print EPS data a For Windows 7 and Windows Server 2008 R2 Click the Start button and then Devices and Printers For Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound and then Printers For Windows XP and Windows Server 200...

Page 88: ...on Faint Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge If the LCD shows Replace Toner put in a new toner cartridge See Replacing the toner cartridge uu page 39 Check the machine s environment Conditions such as humidity high temperatures and so on may ca...

Page 89: ...le paper and other print media uu page 18 Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting See Paper Type uu page 16 See Software User s Guide Printing for Windows See Software User s Guide Printing and Faxing for Macintosh Choose Reduce Ghosting mode in the printer driver See Software User s Guide Printing for Windows See Softw...

Page 90: ...rinter driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type uu page 16 See Software User s Guide Printing for Windows See Software User s Guide Printing and Faxing for Macintosh Check the machine s environment Conditions such as high humidity can cause hollow print See Product Safety Guide Choosing a location The drum unit ma...

Page 91: ...has not been used for a long time The drum unit may be damaged Put in a new drum unit SeeReplacing the drum unit uu page 47 Lines across the page Clean the corona wire inside the drum unit See Cleaning the corona wire uu page 45 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit uu page 47 White lines bands or ribbing across the page Check the machine s environment Con...

Page 92: ...printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Advanced User s Guide Cleaning the drum unit Make sure that you use paper that meets our specifications See Acceptable paper and other print media uu page 18 Do not use paper that has clips or staples because they will scratch the surface of the drum If the unpacked drum unit is in direct sunlight...

Page 93: ...the toner cartridge uu page 39 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit uu page 47 Image skewed Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly See Loading paper and print media uu page 9 If you are using the MP tray se...

Page 94: ... over the stack of paper in the tray or rotate the paper 180 in the input tray Envelope Creases Make sure that envelopes are printed with the back cover face up output tray opened See Printing on thick paper labels and envelopes from the MP tray uu page 13 Check the envelope type and quality See Acceptable paper and other print media uu page 18 Make sure envelopes are fed only from the MP tray See...

Page 95: ...printer driver See Software User s Guide Printing for Windows See Software User s Guide Printing and Faxing for Macintosh Open the back cover face up output tray to let the printed paper exit onto the face up output tray Examples of poor print quality Recommendation ...

Page 96: ...nds you perform this operation when you dispose of the machine Note Unplug the interface cable before you choose Network or All Settings How to reset the machine B a Press Menu 1 9 19 Reset 1 Network 2 All Settings Select ab or OK b Press a or b to choose the reset function you want to use Press OK c Do one of the following To reset the settings press 1 and go to step d To exit without making chan...

Page 97: ...u b Choose an option Press 1 for General Setup menu Press 2 for Copy menu Press 3 for Printer menu Press 4 for USB Direct I F menu Press 5 for Network menu Press 6 for Machine Info menu You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll t...

Page 98: ...Label Sets the type of paper in the paper tray 16 2 Tray 1 Thin Plain Thick Thicker Recycled Paper Sets the type of paper in the paper tray 16 3 Tray 2 This menu appears if you have installed the optional lower tray on DCP 8150DN or DCP 8155DN Thin Plain Thick Thicker Recycled Paper Sets the type of paper in the paper tray 16 See Advanced User s Guide See Quick Setup Guide See Software User s Guid...

Page 99: ...aper in the paper tray 16 3 Tray 2 This menu appears if you have installed the optional lower tray on DCP 8150DN or DCP 8155DN A4 Letter Legal Executive A5 B5 B6 Folio Sets the size of the paper in the paper tray 16 2 Beeper Low Med High Off Adjusts the volume level of the beeper See Level 1 Level 2 Level 3 Level 4 Options Descriptions Page See Advanced User s Guide See Quick Setup Guide See Softw...

Page 100: ...ay on DCP 8150DN or DCP 8155DN Chooses the tray that will be used for COPY mode 17 2 Print Tray 1 Only Tray 2 Only MP Only MP T1 T2 T1 T2 MP Tray 2 and T2 appear if you have installed the optionallowertray on DCP 8150DN or DCP 8155DN Chooses the tray that will be used for Print mode 17 6 LCD Contrast nnnno nnnon nnonn nonnn onnnn Adjusts the contrast of the LCD See Level 1 Level 2 Level 3 Level 4 ...

Page 101: ...ze 1 Color Small Medium Large You can set your own default settings for the data compression ratio See 2 Gray Small Medium Large 3 Duplex Scan DCP 8155DN Long edge Short edge Chooses the duplex scanning format See 9 Reset 1 Network 1 Reset 2 Exit Restores all network settings to factory default 86 2 All Settings 1 Reset 2 Exit Restores all the machine settings to factory default 0 Local Language i...

Page 102: ...ou can choose the Copy resolution for your type of document See 2 Brightness nnnno nnnon nnonn nonnn onnnn Adjust the brightness for copies 3 Contrast nnnno nnnon nnonn nonnn onnnn Adjusts the contrast for copies See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 103: ...achine s printer settings 3 Test Print Prints a test page 3 Duplex On Long Edge On Short Edge Off Enables or disables duplex printing You can also choose long edge or short edge duplex printing 4 Auto Continue On Off If this setting is enabled the machine will automatically clear a paper size error and will use any compatible paper from the other paper trays 5 Reset Printer 1 Reset 2 Exit Restores...

Page 104: ...SB flash memory drive 26 3 Multiple Page 1in1 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Sets the page style when printing multiple pages directly from the USB Flash memory drive 27 4 Orientation Portrait Landscape Sets the page orientation when printing directly from the USB Flash memory drive 27 5 Collate On Off Enables or disables the page collation w...

Page 105: ...he text 27 8 Index Print Simple Details Sets the index print option simple format or details 27 2 Scan to USB 1 Resolution Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B W 300 dpi B W 200 dpi B W 200x100 dpi Sets the resolution to send the scanned data to USB Flash memory drive See 2 File Name Enter the file name of the scanned...

Page 106: ...00 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name Up to 32 characters 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 00...

Page 107: ...0 IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode 3 Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Shows the Ethernet link status 4 MAC Address Shows the MAC address of the machine Level 1 Level 2 Level 3 ...

Page 108: ...00 dpi Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B W 300 dpi B W 200 dpi B W 200x100 dpi You can scan a black and white or color document directly to a CIFS server on your local network or on the Internet 0 Network Reset 1 Reset 2 Exit Restore all network settings to the factory defaults Level 1 Level 2 Level 3 Level 4 Options Description...

Page 109: ...int You can check the number of total pages the machine has printed during its life See 4 User Settings Lists your settings 5 Network Config Lists your Network settings 6 Drum Dot Print Prints the drum dot check sheet 7 Parts Life 1 Drum You can check the percentage of a machine part s life that remains available PF Kit 2 appears only if you installed the optional paper tray on DCP 8150DN or DCP 8...

Page 110: ...orrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Clear Repeating letters To enter a letter on the same key as the previous letter press c to move the cursor right before pressing the key again Press Key one time two times three times four times five times six times seven times eight times nine times 1 ...

Page 111: ...l or 0 then press d or c to move the cursor to the symbol or letter you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l Press for _ Press 0 for Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û 0 ...

Page 112: ...emory Capacity Standard 64 MB 128 MB Optional 1 slot DDR2 SO DIMM 144 pin up to 256 MB LCD liquid crystal display 22 characters 5 lines Power Source 110 120 V AC 50 60 Hz Power Consumption 1 Average Peak Approx 1200 W at 77 F 25 C Copying Approx 669 W at 77 F 25 C Approx 702 W at 77 F 25 C Copying Quiet Mode Approx 336 W at 77 F 25 C Approx 350 W at 77 F 25 C Ready Approx 8 1 W at 77 F 25 C Deep S...

Page 113: ...8 B A Ready LWAd 4 62 B A LWAd 4 60 B A Printing Quiet Mode LWAd 6 4 B A Temperature Operating 50 F to 90 5 F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 50 pages DCP 8150DN and DCP 8155DN Up to 35 pages DCP 8110DN For best results we recommend Temperature 68 F to 86 F 20 C t...

Page 114: ...h 5 8 to 8 5 in 147 3 to 215 9 mm ADF Length 5 8 to 14 0 in 147 3 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 8 in 300 0 mm Max 14 0 in 355 6 mm Document Size 2 sided Duplex ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Length 5 8 to 14 0 in 147 3 to 355 6 mm ...

Page 115: ...elope Env Thin Env Thick Paper Size Width 3 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 0 to 355 6 mm Paper Weight 16 to 43 lb 60 to 163 g m2 Maximum Paper Capacity Up to 50 sheets of 20 lb 80 g m2 Plain paper Paper Tray 2 Optional Paper Type Plain Paper Thin Paper Recycled Paper Paper Size Letter A4 B5 ISO JIS A5 B6 ISO Executive Legal Folio Paper Weight 16 to 28 lb 60 to 105 g m2 Maximum Pa...

Page 116: ...DN DCP 8155DN Copy Width Max 8 27 in 210 mm Automatic 2 sided Duplex Copy Yes from ADF Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 1200 600 dpi First Copy Out Time 1 Less than 10 5 seconds at 73 4 F 23 C 115 V ...

Page 117: ...l DCP 8110DN DCP 8150DN DCP 8155DN Color Mono Yes Yes TWAIN Compliant Yes Windows XP Windows Vista Windows 7 Mac OS X 10 5 8 10 6 x 10 7 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x 10 7 x Color Depth 48 bit internal 24 bit external color Resolution Up to 19200 19200 dpi interpolated 2 Up to 1200 1200 dpi optical 2 from Scanner Glass Up to 1200 600 dpi...

Page 118: ...plex Print Yes Emulations PCL6 BR Script3 PostScript 3 IBM Proprinter XL Epson FX 850 Resolution 1200 dpi 1200 dpi HQ1200 2400 600 dpi quality 600 dpi 600 dpi Print Speed Duplex Up to 18 sides minute Up to 9 sheets minute Letter size 1 Print Speed Up to 38 pages minute Letter size 1 Up to 40 pages minute Letter size 1 First Print Time 2 Less than 8 5 seconds at 73 4 F 23 C 115 V ...

Page 119: ...ile a JPEG2000 image file or a transparency file is not supported Model DCP 8110DN DCP 8150DN DCP 8155DN Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models XPS version 1 0 Interface USB direct interface ...

Page 120: ...ating System Windows XP Home 1 3 Windows XP Professional 1 3 Intel Pentium II or equivalent 128 MB 256 MB 150 MB 500 MB Printing Scanning USB 10Base T 100Base TX Ethernet Windows XP Professional x64 Edition 1 3 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 1 3 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 1 2 GB Windows 7 1 3 Intel Pen...

Page 121: ... x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Windows Server 2008 R2 print only via network 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac OS X 10 5 8 PowerPC G4 G5 Intel Processor 512 MB 1 GB 80 MB 400 MB Printing Scanning ...

Page 122: ...ype of use Model DCP 8110DN DCP 8150DN DCP 8155DN Order No Toner Cartridge Inbox Approx 2 000 pages Letter or A4 page 1 Approx 3 000 pages Letter or A4 page 1 Standard Approx 3 000 pages Letter or A4 page 1 TN 720 High Yield Approx 8 000 pages Letter or A4 page 1 TN 750 Drum Unit Approx 30 000 pages Letter or A4 pages 1 page job 2 DR 720 ...

Page 123: ...d party USB ports are not supported 3 For detailed network specifications see Network LAN uu page 114 and uu Network User s Guide Model DCP 8110DN DCP 8150DN DCP 8155DN USB Hi Speed USB 2 0 1 2 It is recommended you use a USB 2 0 cable Type A B that is no more than 6 feet 2 meters long Ethernet 3 10BASE T 100BASE TX Use an Ethernet U UTP cable category 5 or greater ...

Page 124: ...ing and Network Scanning Also included is Brother BRAdmin Light 1 2 Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 SMTP Client IPP IPPS FTP Client and Server CIFS Client TELNET Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMP Web Services Print Scan SNTP C...

Page 125: ...re User s Guide Copy keys 6 D Dimensions 102 Direct print 26 Direct key 27 specification 109 Document how to load 23 24 Drum unit cleaning 45 replacing 47 E Envelopes 13 18 19 21 Error messages on LCD 53 No Paper 55 Out of Memory 56 Print Unable XX 56 Scan Unable XX 57 F Folio 16 19 G Gray scale 107 H HELP LCD messages 87 Menu Table 88 L Labels 11 18 19 22 LCD liquid crystal display 6 87 M Machine...

Page 126: ...8 specifications 108 Printing See Software User s Guide Programming your machine 87 Q Quality printing 78 R Replacing drum unit 47 toner cartridge 39 Resolution copy 106 print 108 scan 107 S Scan a document to a computer 31 Scanner glass using 24 Scanning See Software User s Guide Secure Print key 7 Serial number how to find See inside front cover Service centers i Status LED 8 T Text entering 100...

Page 127: ...r International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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