16. TROUBLESHOOTING
57
BE-438C
16. TROUBLESHOOTING
CAUTION
Turn off the power switch and disconnect the power cord before carrying out troubleshooting, otherwise the machine
will operate if the foot switch is depressed by mistake, which could result in injury.
Problem
Cause
Check
Remedy
Page
Button clamp lifter
amount is too great.
Distance between button
clamp and top of needle
plate
Adjust the height of the
button clamp to within 13
mm.
38
Button clamp does not
rise.
Button clamp is con-
tacting thread wiper.
Thread wiper standby
position
Adjust the position of the
thread wiper.
40
Button clamp is not
lowered.
Presser lifter link is not
moving back.
Link return spring is un-
hooked.
Hook the link return
spring properly.
Button clamp lift
amount is incorrect.
Incorrect position of
button clamp holder hook
assembly
Distance between button
clamp and top of needle
plate
Adjust the button clamp
lift amount.
38
Clearance between
thread wiper and needle
tip
Adjust the height of the
thread wiper.
40
The thread wiper is ob-
structing the needle.
Thread wiper position
Adjust the operating dis-
tance of the thread wiper.
40
Thread wiper does not
operate correctly.
Thread wiper position is
incorrect.
Thread wiper position
Adjust the operating dis-
tance of the thread wiper.
40
Lower thread winds to
one side.
Bobbin winder thread
tension stud height is
incorrect.
Bobbin winder thread
tension stud height
Adjust the height of the
thread tension stud.
23
Lower thread winding
amount is incorrect.
Bobbin presser position is
incorrect.
Thread winding amount
Adjust the position of the
bobbin presser.
23
Stitches being skipped at
the sewing start.
Refer to “Skipped stitches
occur”
Refer to “Skipped stitches
occur”
58
Uneven upper thread
length.
Upper thread length
Adjust the sub-tension.
25
Thread comes un-
threaded.
Upper thread is too short.
Thread take-up lever
stroke
Adjust the thread take-up
lever stroke.
35
Upper thread tension is
too strong.
Upper thread tension
Adjust the upper thread
tension.
25
Needle is installed incor-
rectly.
Needle direction
Install the needle cor-
rectly.
22
Thread is too thick for the
needle.
Thread and needle
Use the correct thread for
the needle.
22
Thread take-up spring
tension and height are
incorrect.
Thread take-up spring
tension and height
Adjust the tension and
height of the thread take-
up spring.
25, 26
Damaged or burred
rotary hook, needle hole
plate or needle.
Damage or burring
File smooth or replace
the affected part.
Upper thread breaks.
Thread melting (synthetic
thread)
Thread edge
Use a thread cooling
device (optional)
60