14. TABLE OF ERROR CODES
54
BE-438C
14. TABLE OF ERROR CODES
DANGER
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall outlet
before opening the face plate of the control box. Touching areas where high voltages are present can result in
severe injury.
If a malfunction should occur with the sewing machine, a buzzer will sound and an error code will appear in the display
window. Follow the remedy procedure to eliminate the cause of the problem.
Code
Cause
Remedy
E-13
Machine specification select connector is not
connected properly.
Turn off the power and check if connectors P3 is dis-
connected.
E-17
The foot switch was pressed or the operation
panel was used while the machine head was
tilted back, or the machine head was tilted back
while it was operating.
Turn off the power, and then return the machine head to its
original position.
E-20
Problem with machine motor stopping, or syn-
chronizer connection error. Or thermostat inside
sewing machine motor has operated.
Turn off the power, and then turn the machine pulley to check
if the machine has locked up. Check the synchronizer
connection. Check if connectors P11, P12 and P13 are
disconnected.
Check that the correct combination of motor and PROM has
been installed.
Check if the sewing machine motor has overheated.
E-21
Machine motor operation error.
Turn off the power and check the ground wire connection.
E-30
Data is outside possible sewing area due to
enlargement ratio setting.
Press the RESET switch, and then set the enlargement ratio
again.
E-31
Stitch pattern data overlaps the sewing area
when area limiting is active.
Press the RESET switch, and then reset the memory
switches “30” and “31” or enlargement ratio.
E-32
The data format of the user program (% or mm)
does not match the setting of DIP switch A-6.
After changing the setting of DIP switch A-6, clear all memory
settings. (Refer to “10-16. Clearing all memory settings”.)
E-40
Length of a stitch exceeds 10 mm.
Press the RESET switch, and then set the enlargement ratio
again.
E-41
Abnormality in the sewing data.
If programming a new sewing data, repeat the procedure
from the beginning.
E-42
Invalid program number specified.
Press the RESET switch and specify a correct number.
E-50
Needle bar does not stop when the needle is
raised.
Turn the pulley to align the index mark with the needle up
stop position. (Refer to “10-12. Adjusting the needle up stop
position”.)
E-60
Presser has not been lowered.
E-61
Presser cannot be raised.
E-62
Presser is not raised.
E-63
Presser cannot be lowered.
Refer to “16. Troubleshooting”.
Turn off the power and check the connection of presser
sensor connector P1.
E-70
Cooling fan does not operate.
Turn off the power, and then check if the cooling fan is
blocked with scraps of thread.
E-80
Motor PROM is not correctly inserted.
Turn off the power and check.
E-81
Foot switch was depressed when the power was
turned on.
Turn off the power and check.
E-82
An operation panel switch was depressed when
the power was turned on.
Turn off the power and check the operation panel.
Check that all panel cords are normal.
E-90
Abnormal drop in power supply voltage, or power
was turned on again immediately after it was
turned off.
Turn off the power and check the input voltage.
After turning off the power, wait 3 seconds or more before
turning it on again. (Refer to “10-15. Checking the input
voltage”.)
E-91
Abnormal rise in power supply voltage.
Turn off the power and check the input voltage. (Refer to
“10-15. Checking the input voltage”.)
