Brother 8100h - NC Print Server User Manual Download

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CHAPTER 13 TROUBLESHOOTING

13-1

CHAPTER THIRTEEN

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you may
encounter with a Brother Print / Fax server, it is divided into the following
sections:

Installation Problems

Intermittent Problems

Protocol-Specific Troubleshooting

Internet Fax Troubleshooting

Summary of Contents for 8100h - NC Print Server

Page 1: ...h USER S GUIDE Please read this manual thoroughly before using the printer You can print or view this manual from the CD ROM supplied with your MFC at any time please keep the CD ROM in a convenient place for quick and easy reference at all times ...

Page 2: ...Publication Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be resp...

Page 3: ...r Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine not just the one you are calling from Please call 1 800 521 2846 USA or 1 800 681 9838 Canada and follow the voice prompts...

Page 4: ... Internet Fax The Brother MFC can be assigned an E mail address allowing you to send receive and forward documents on a Local Area Network and the Internet to PC s or other Internet Fax machines Network Printing The Print Fax server can be utilized as a print server providing printing services for the Windows 95 98 Me Windows NT 4 0 2000 Unix Systems supporting the TCP IP protocols Novell Operatin...

Page 5: ...RAdmin and the IPX SPX Protocol to set the IP address 1 3 Changing the IP Address using the BRAdmin application 1 4 Using DHCP to Configure the IP address 1 5 Using ARP to Configure the Print Fax server IP Address 1 6 Using RARP to Configure the IP Address 1 7 Using BOOTP to Configure the IP Address 1 8 Changing the IP Address settings with the TELNET Console 1 9 Other Sources of Information 1 10 ...

Page 6: ...IT 2 11 3 NOTIFICATION 2 11 5 Setup Relay 2 12 1 RLY BROADCAST 2 12 2 RELAY DOMAIN 2 12 3 RELAY REPORT 2 12 6 Setup Misc 2 13 1 NETWARE 2 13 2 NET FRAME 2 13 3 APPLETALK 2 13 4 DLC LLC 2 13 5 NETBIOS IP 2 14 6 ETHERNET 2 14 7 TIME ZONE 2 14 User Setting List 2 15 Other Sources of Information 2 15 CHAPTER THREE WEB BASED MANAGEMENT HOW TO USE THE WEB BASED MANAGEMENT UTILITY 3 1 Overview 3 1 How to...

Page 7: ...lay Broadcast from a PC 4 10 TX Verification Mail 4 11 Setup Mail TX 4 11 Setup Mail RX 4 11 Error mail 4 12 Important information on Internet Fax 4 12 Other Sources of Information 4 12 CHAPTER FIVE TCP IP PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000 LAN SERVER AND WARP SERVER 5 1 Overview 5 1 Quick Tips 5 1 Windows NT 3 5x NT 4 0 2000 TCP IP Configuration 5 2 Windows 2000 Printing Printer Dr...

Page 8: ...Windows NT 3 5x Printing 5 8 Windows NT 3 5x Printing Printer Driver not yet installed 5 8 Other Sources of Information 5 9 CHAPTER SIX PEER TO PEER PRINTING HOW TO PRINT IN A WINDOWS 95 98 ME PEER TO PEER NETWORK 6 1 Overview 6 1 Quick Tips 6 1 TCP IP Printing 6 2 Installing the Brother Peer to Peer Software 6 3 Associating to the printer 6 4 Adding a Second Brother LPR Port 6 4 Other Sources of ...

Page 9: ...Second NetBIOS Print Port 7 6 Windows 95 98 Me 7 6 Windows NT 4 0 2000 7 6 Other Sources of Information 7 7 CHAPTER EIGHT HOW TO CONFIGURE INTERNET PRINTING FOR WINDOWS 95 98 ME NT 4 0 2000 INTERNET PRINTING INSTALLATION 8 1 Overview 8 1 Quick Tips 8 1 Brother Internet Print General Information 8 2 Brother Internet Print Configuring the Brother Print Fax server 8 3 Print Fax server Configuration C...

Page 10: ...r Agent 9 4 Configuring Netware 3 and NetWare 4 systems 9 5 Configuring the Brother Print Fax server Queue Server Mode in Bindery emulation mode using BRAdmin 9 6 Configuring the Brother Print Fax server Queue Server Mode in NDS mode using BRAdmin 9 7 Configuring the Brother Print Fax server Queue Server Mode in NDS mode using Novell NWADMIN and BRAdmin 9 8 Configuring the Brother Print Fax server...

Page 11: ...LEVEN DLC PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000 11 1 Overview 11 1 Quick Tips 11 1 Configuring DLC on Windows NT 2000 11 2 Windows 2000 Printer Setup 11 3 Windows NT 4 0 Printer Setup 11 4 Windows NT 3 5x Setup 11 5 Configuring DLC on Other Systems 11 5 Other Sources of Information 11 6 CHAPTER TWELVE UNIX PRINTING PRINTING FROM UNIX LINUX USING TCP IP 12 1 Overview 12 1 Quick Tips 12 ...

Page 12: ...rmittent Problems 13 5 TCP IP Troubleshooting 13 6 UNIX Troubleshooting 13 7 Windows NT LAN Server TCP IP Troubleshooting 13 9 Windows 95 98 Me Peer to Peer Print LPR Troubleshooting 13 9 Windows 95 98 Me Peer to Peer HP JetAdmin compatible method Troubleshooting 13 10 Windows 95 98 Me NT 4 0 Peer to Peer Print NetBIOS Troubleshooting 13 10 Brother Internet Print TCP IP Troubleshooting 13 11 Windo...

Page 13: ... 1 Quick Tips 14 1 Installing Network PC Fax 14 2 Setting Up User Information 14 3 Setting Up Sending Information 14 4 Setting Up Speed Dial 14 5 The Address Book 14 6 Setting Up a Group for Broadcasting 14 7 Sending a File as a PC FAX Using the Simple Style 14 9 Sending a File as a PC FAX using the Facsimile Style 14 10 Updating other MFC s through the Network 14 11 Other Sources of Information 1...

Page 14: ... A 3 APPENDIX C RELOADING THE PRINT FAX SERVER FIRMWARE A 4 General A 4 Reloading firmware using BRAdmin A 5 Reloading using the FTP Protocol from a command prompt A 6 Reloading using the FTP Protocol from a Web Browser A 7 APPENDIX D SPECIFICATIONS AND FUNCTION TABLE A 8 Specifications A 8 ...

Page 15: ...st harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 16: ...ope We Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan declare that this product is in conformity with the following normative documents Safety EN 60950 EMC EN 55022 Class B EN 55024 following the provisions of the Low Voltage Directive 73 23 EEC and the Electromagnetic Compatibility Directive 89 336 EEC as amended by 91 263 EEC and 92 31 EEC Issued by Brother Industries L...

Page 17: ...e done in any of the following ways 1 MFC front panel setting 2 BRAdmin application for Windows 95 98 Me NT 4 0 2000 using the IPX SPX or TCP IP protocol 3 DHCP Reverse ARP rarp or BOOTP 4 The ARP command 5 Brother BRCONFIG NetWare utility A Novell Network is necessary Other ways to CHANGE the IP address once it is already set 1 MFC front panel 2 TELNET 3 HTTP Web browser 4 Other SNMP based manage...

Page 18: ...If the Print Fax server is set to its factory default settings it will not appear in the BRAdmin screen however when you select the Search Active Devices option it will be found as an un configured device 3 Select the Device menu and choose the Setup Unconfigured Device 4 Select the MAC address of your Print Fax server and click the Configure button You can find the node name and MAC address by pr...

Page 19: ...s MAC address If you cannot find your server name select the Device menu and choose Search Active Devices you can also press the F4 key and try again You can find the node name and MAC address by printing out the MFC configuration page Refer to the NC 8100h Quick Setup Guide for information on how to print the configuration page on your Print Fax server 3 Select the Print Fax server that you wish ...

Page 20: ...ers is 192 0 0 192 the Print Fax server will probably be incompatible with the IP address numbering scheme on your network If you are not using DHCP BOOTP or RARP you will want to change the IP address There are two ways that you can do this from within BRAdmin 1 Use the IPX SPX protocol 2 Use the TCP IP protocol and let BRAdmin find the Brother Print Fax server Double click the Print Fax Server y...

Page 21: ...rver will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and 1002 compliant dynamic name services If you do not want your Print Fax server configured via DHCP BOOTP or RARP you must set the BOOT METHOD to static this will prevent the Print Fax server from trying to obtain an IP address from any of these systems To change the BOOT METHOD use the MFC s ...

Page 22: ...segment that is there cannot be a router between the Print Fax server and operating system to use the arp s command If there is a router you may use BOOTP or other methods described in this chapter to enter the IP address If your Administrator has configured the system to deliver IP addresses using BOOTP DHCP or RARP your Brother Print Fax server can receive an IP address from any one of these IP ...

Page 23: ...e second entry is the name of the Print Fax server the name must be the same as the one you put in the etc hosts file If the rarp daemon is not already running start it depending on the system the command can be rarpd rarpd a in rarpd a or something else type man rarpd or refer to your system documentation for additional information To verify that the rarp daemon is running on a Berkeley UNIX base...

Page 24: ... there is no then BOOTP is already enabled Then edit the BOOTP configuration file usually etc bootptab and enter the name network type 1 for Ethernet Ethernet address and the IP address subnet mask and gateway of the Print Fax server Unfortunately the exact format for doing this is not standardized so you will need to refer to your system documentation to determine how to enter this information ma...

Page 25: ...ET subnet mask where subnet mask is the desired subnet mask you wish to assign to the Print Fax server check with your network manager for the subnet mask to use For example Local SET IP SUBNET 255 255 255 0 If you do not have any subnets use one of the following default subnet masks 255 255 255 0 for class C networks 255 255 0 0 for class B networks 255 0 0 0 for class A networks The leftmost gro...

Page 26: ...CHAPTER 1 TCP IP CONFIGURATION 1 10 Other Sources of Information Visit http solutions brother com for more information on the TCP IP protocol ...

Page 27: ...se note that once you have specified a valid IP address for the machine it is also possible to configure many aspects of the MFC using your favorite web browser For added flexibility the MFC is supplied with the BRAdmin Professional Windows software which also can be used to configure many aspects of the NC 8100h 1 Setup TCP IP This menu has eight sections 1 Boot Method 2 IP Address 3 Subnet Mask ...

Page 28: ...d the second entry is the name of the Print Fax server the name must be the same as the one you put in the etc hosts file If the rarp daemon is not already running start it depending on the system the command can be rarpd rarpd a in rarpd a or something else type man rarpd or refer to your system documentation for additional information To verify that the rarp daemon is running on a Berkeley UNIX ...

Page 29: ... this file and its path in the configuration file As with rarp the Print Fax server will load its IP address from the BOOTP server when the printer is powered on DHCP mode Dynamic Host Configuration Protocol DHCP is one of several automated mechanisms for IP address allocation If you have DHCP Server in your network typically a Unix Windows NT 2000 or Novell Netware network the Print Fax server wi...

Page 30: ...K 1 Press the Menu button to display the configuration menu 2 Select LAN 3 Press 1 3 4 Select 1 to change the Subnet Mask OR 2 to exit 5 Enter the Subnet Mask address 6 Press Set to accept the IP address 7 Press Stop Exit to exit the configuration menu SUBNET Mask This field displays the current subnet mask used by the MFC If you are not using DHCP or BOOTP to obtain the subnet mask enter the desi...

Page 31: ...N 3 Press 1 6 4 Press or to select AUTO or STATIC 5 Press Set to accept the selection 6 Press Stop Exit to exit the configuration menu WINS Configuration This selection controls how the MFC obtains the IP address for the WINS Server AUTO Automatically uses a DHCP request to determine the IP addresses for the primary and secondary WINS servers You must set the Boot Method to Auto for this feature t...

Page 32: ...to display the configuration menu 2 Select LAN 3 Press 1 8 4 Press or to select the Primary or secondary DNS Server 5 Press Set to accept the selection 6 Select 1 to change the DNS Server address OR 2 to exit 7 Enter the DNS Server address 8 Press Set to accept the selection 9 Press Stop Exit to exit the configuration menu PRIMARY DNS Server IP Address This field specifies the IP address of the pr...

Page 33: ...ctly and want to change it press to move the cursor after the last correct letter Then re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assigned to the same key as the previous character press to move the cursor to the right Special characters and symbols only for MFC 9700 Press for space Press for _ Pre...

Page 34: ...LAN 3 Press 2 3 4 Select 1 to change the POP3 Server Address OR 2 to exit 5 Select 1 IP ADDRESS or 2 NAME to select the method of the entering the POP3 Server Address 6 Enter the POP3 Server Address 7 Press Set to accept the selection 8 Press Stop Exit to exit the configuration menu POP3 SERVER address This field displays the Host Name or IP address of the POP3 server incoming E mail server used b...

Page 35: ...o select On or OFF 5 Press Set to accept the selection 6 Press Stop Exit to exit the configuration menu AUTO POLLING When set to ON the MFC automatically will check the POP3 server for new messages NO MAIL will be displayed if there are no E mail messages when the POP3 server is polled 2 POLL FREQUENCY 1 Press the Menu button to display the configuration menu 2 Select LAN 3 Press 3 2 4 Enter the p...

Page 36: ... to accept the selection 6 Press Stop Exit to exit the configuration menu NOTIFICATION Notification feature allows a receive notification message to be transmitted to the sending station to indicate successful reception of the I Fax ON send notification mail to all I Fax machines only sends an e mail to I Fax that supports the MDN specification 4 Setup Mail TX This menu has three selections 1 Send...

Page 37: ...be sent and an error report will be printed The document you are sending should be separated into smaller documents that will be accepted by the mail server Ex A 42 page document of the CCITT 1 test chart is approximately 1Mbyte in size 3 NOTIFICATION 1 Press the Menu button to display the configuration menu 2 Select LAN 3 Press 4 3 4 Press or to select ON or OFF 5 Press Set to accept the selectio...

Page 38: ... the Relay Domain name for the Domain that is being allowed to request a Relay Broadcast 7 Press Set to accept the selection 8 Press Stop Exit to exit the configuration menu RELAY DOMAIN You can register the Domain Names Max 10 that are allowed to request a Relay Broadcast 3 RELAY REPORT 1 Press the Menu button to display the configuration menu 2 Select LAN 3 Press 5 3 4 Press or to select ON or O...

Page 39: ...work card will detect the frame type being used by the NetWare server Recommended 802 3 sets the Frame type to Ethernet 802 3 ENET sets the Frame Type to Ethernet II 802 2 sets the Frame type to Ethernet 802 2 SNAP sets the Frame type to Ethernet SNAP NET Frame Setting is available when NetWare is ON 3 APPLETALK 1 Press the Menu button to display the configuration menu 2 Select LAN 3 Press 6 3 4 P...

Page 40: ...0BaseTX Full Duplex 100B FD or Half Duplex 100B HD and 10BaseT Full Duplex 10B FD or Half Duplex 10B HD fix the print server link mode This change is valid after the print server has been reset NOTE if you incorrectly set this value you may not be able to communicate with your print server 7 TIME ZONE 1 Press the Function Menu button to display the configuration menu 2 Select LAN 3 Press 6 7 4 Pre...

Page 41: ...STEM SETUP 3 Press Start Exit to print the report This feature prints a report listing all the current user settings The NC 8100h Print Fax Server Settings will be printed on the second page of the report Other Sources of Information For more information of this chapter please visit http solutions brother com ...

Page 42: ...et Explorer version 4 xx a or later can be used to manage your Brother MFC using the HTTP Hyper Text Transfer Protocol The following are the main features of the Web Based Management utility 1 Machine status information 2 Change Fax configuration items such as Initial Setup One Touch Dial settings and Remote Fax 3 You can also change network settings such as TCP IP information Internet Fax address...

Page 43: ...nt offers two levels of password access Users are able to access to the General Setup Fax settings I Fax Settings and Lists and Reports The default user name for Users is user and the default password is access Administrators are able to access all settings The login name for the Administrator is admin and the default password is access Other Sources of Information The key information relating to ...

Page 44: ...ing that the PC has as an application that can generate and view TIFF F files your can use Microsoft Imaging or A TIFF F viewer application Pagis Viewer 2 0 is available as a download from the Brother Web site http www brother com Any documents sent via the MFC will automatically be converted into a TIFF F format If you wish to send and receive messages to and from your MFC your mail application o...

Page 45: ...r s Guide Front Panel Key Functions Shift 1 Used to change input mode You can use Dial Pad keys as Standard alphabet character keys Dial Pad Used to enter Standard Alpha characters 26 letters as well as space _ and Numbers Shift 3 To change between upper case and lower case for entering the e mail I Fax address or Moves the LCD cursor to the left or right Set Used to store multiple numbers Fax Sta...

Page 46: ...pi Black and White 3 COLOR STD 150 150dpi Color 4 COLOR FINE 300 300dpi Color 5 COLOR S FINE 600 600dpi Color MFC 9660 doesn t include 3 5 Select the number for your preferred resolution and format and press the Set key A method is available for already programmed One Touch or Speed Dial locations If you have already programmed this information into the MFC as a One Touch or Speed Dial simply sele...

Page 47: ...haracters the LCD panel will scroll the name to the left character by character You can enter up to 60 characters Making corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter Then re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assig...

Page 48: ...atively there is a viewer supplied on the CD ROM of your MFC Before attempting to Scan to E mail please see Getting Connected on Page 2 The method of sending documents with Scan to E mail is the same as sending an Internet Fax as described above on Page 3 When using Mono Scan to E mail documents will be transmitted in TIFF F file format at Standard or Fine mode i e 200 100 200 200DPI Even if you s...

Page 49: ...ou press the Shift Start buttons to manually poll the E mail server for E mail print jobs and there are no mail documents waiting to be printed the MFC will display NO MAIL on the LCD panel for two seconds If your machine is out of paper when receiving data the received data will be held in the MFC s memory This data will be printed automatically after paper is re inserted into the machine Memory ...

Page 50: ...b site http www solutions brother com You can also use Microsoft Imaging that is supplied with Windows 95 98 Me or Windows NT 4 0 2000 but some older versions of Windows 95 do not support viewing TIFF F documents Forwarding Received E mail and Fax Messages You can forward received E mail or standard fax messages to another E mail address or fax machine Received messages can be forwarded via E mail...

Page 51: ...of the domain after the sign A trusted domain refers to the E mail address For example if your address is bob brothernjk com then we identify the domain as brothernjk com If your E mail address is jack brothernjk com then we identify the domain as brothernjk com Use care in selecting a trusted domain since any user on a trusted domain will be able to send a Relay Broadcast Relay Broadcast can supp...

Page 52: ... from the MFC machine in the brother com domain After the trusted domain is set you can send the document from your MFC I E FAX brother com by entering the E mail address of the MFC I E UKFAX brother co uk that will forward the document followed by the phone number of the fax that will receive the document The following is an example of how to enter the E mail address and phone number UKFAX brothe...

Page 53: ... of the conventional FAX machine that will receive the relayed E mail will vary depending on the mail application you are using The following are some examples of different mail applications Some E mail applications do not support sending to multiple phone numbers If your E mail application cannot support multiple phone numbers you will only be able to relay to one Fax machine at a time Outlook 97...

Page 54: ...sposition Notification This field requests the status of the I Fax E mail message after delivery through the SMTP send mail transfer protocol transport system Once the message has arrived at the Receiving station this data is used when the MFC or user reads or prints the received I Fax or E mail For example if the message is opened for reading or is printed the receiving station sends back a notif...

Page 55: ...e lines The following is important information for using Internet Fax Factors such as the receiver s location structure of the LAN system and how busy the circuit such as the internet is may cause the system to take a long time to send back an error mail normally 20 sec to 30 sec In the case of transmission through the Internet due to its low level of security we recommend that you use standard ph...

Page 56: ...n how to configure the IP address on your MFC 3 The default password for Brother Print Fax servers is access 4 Windows NT 3 51 and Windows NT 4 0 users must install the Microsoft TCP IP printing protocol available through the control panel applet 5 Windows 2000 users can print using TCP IP using the standard Network Printing software and IPP protocol software built into any Windows 2000 installati...

Page 57: ... is done via the Network icon in the Control Panel window of the Windows NT system the Control Panel is in the Main window on NT 3 5x systems or use the Start button on NT 4 0 to access the Settings Control Panel menu The default configuration of Windows 2000 automatically installs the TCP IP protocol Refer to the appropriate section in this chapter for more information ...

Page 58: ...d TCP IP Port Wizard will now appear Click the Next button 7 Enter the IP address or name of the printer you wish to configure The Wizard will automatically enter the Port name information for you 8 Click the Next button 9 Windows 2000 will now contact the printer that you specified If you did not specify the correct IP address or name then you will receive an error message 10 Click the Finish but...

Page 59: ...ton to complete the Wizard IPP printing from Windows 95 98 Me Clients It is also possible to send a IPP print jobs from a Windows 95 98 Me client PC providing the PC has the ability to connect to and access Windows 2000 resources Visit the Microsoft web site www microsoft com and download the Windows Internet Print Services support software for Windows systems Once installed this software will all...

Page 60: ...protocol and Printing protocol proceed to step 2 Step 1 Running the Network applet click on the Protocols tab 1 Select Add and double click on TCP IP protocol 2 Insert the requested disk s or CD ROM to copy the required files 3 Click on the Services tab click on Add and double click on Microsoft TCP IP Printing 4 Again insert the requested disk s or CD ROM 5 Click on the Protocols tab when then co...

Page 61: ...ally appear as BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address 4 Type in the Print Fax server service name in the Name of printer or print queue on that server box If you do not know which service name to use enter BINARY_P1 and then click on OK Note Refer to How to configure TCP IP printing for UNIX system for more information on Service Names 5 Click on Close The new Print...

Page 62: ...If you have edited your HOSTS file or are using Domain Name System you can enter the name associated with the Print Fax server instead of an IP address As the Print Fax server supports TCP IP and NetBIOS names you can also enter the NetBIOS name of the Print Fax server The NetBIOS name can be seen in your print configuration sheet From default the NetBIOS name will usually appear as BRN_xxxxxx whe...

Page 63: ...o the Main window and select the Print Manager icon 2 Select Printer menu 3 Select Create Printer 4 Enter any name for the Printer Name 5 Select Driver Choose the appropriate driver 6 Select Description Enter anything for the description 7 Select Print to and then select Other 8 Select LPR Port 9 Type in the IP address that you assigned to the Print Fax server in the Name or address of host server...

Page 64: ...1 Visit http solutions brother com for more information on network printing and for documents on the IPP protocol and how to configure a Windows 2000 95 98 Me System 2 Refer to chapter 1 of this user guide to learn how to configure the IP address of the printer ...

Page 65: ...ss of Brother Print Fax servers is 192 0 0 192 To change it use the MFC s front panel the BRAdmin application or let your DHCP server allocate an IP address to the printer 2 Refer to chapter 1 of this user guide to learn how to configure the IP address on your MFC 3 The default password for Brother Print Fax servers is access 4 Windows 95 98 Me users can send print jobs using the IPP protocol via ...

Page 66: ...s peer to peer computers and an IP Address has to be defined for the Print Fax server Refer to your Windows documentation for more information on how to configure the TCP IP protocol on your Windows PC If you haven t already done so configure the IP address of the MFC for more information on IP address configuration refer to chapter 1 of this user guide ...

Page 67: ... name you choose it must be unique and it MUST begin with BLP 8 You must now enter the actual IP address of the Print Fax server in the Printer name or IP address field If you have edited the hosts file on your computer or are using Domain Name System you can also enter the name of the Print Fax server As the Print Fax server supports TCP IP and NetBIOS names you can also enter the NetBIOS name of...

Page 68: ... could call the printer Networked Brother Printer 9 Windows will now ask you if you wish to print out a test page select Yes and then select Finish You have now finished installing the Brother Network Direct Print software Adding a Second Brother LPR Port You do not re run the install program to add a new Brother LPR port Instead press the Start button select Settings and open the Printers Windows...

Page 69: ...ER TO PEER PRINTING 6 5 Other Sources of Information 1 Visit http solutions brother com for more information on network printing 2 Refer to chapter 1 of this user guide to learn how to configure the IP address of the MFC ...

Page 70: ... legacy DOS applications that are running on PC s that are connected to Microsoft networks Quick Tips 1 The default IP address of Brother Print Fax servers is 192 0 0 192 To change it use the MFC s front panel the BRAdmin application or let your DHCP server allocate an IP address to the printer 2 Refer to chapter 1 of this user guide to learn how to configure the IP address on your printer 3 The d...

Page 71: ...ement where as a workgroup offers distributed security management The Print Fax server does not care if your network consists of a Workgroup or a Domain the only thing you must tell it is the name of the workgroup or domain The Brother Print Fax server automatically has a default workgroup domain name of WORKGROUP If you need to change name you can configure the Brother Print Fax server to recogni...

Page 72: ... the Enter Username prompt you will then be at the Local prompt Now enter the command SET NETBIOS DOMAIN domainname EXIT Where domainname is the name of the domain or workgroup that you are on If you are not sure what your domain name or workgroup name is look in the Identification tab in your Windows 95 98 Me NT 4 0 network applet You can also use a standard WWW browser to change the NetBIOS name...

Page 73: ...e unique Then press OK The name must be unique on your PC however other computers can use the same port name as the name you specify on your PC 8 You must now enter the server name and port name for actual Print Fax server You can use the Browse button for searching the Print Fax server select the domain workgroup name and then the server is listed If the Print Fax server does not automatically ap...

Page 74: ...f you wish to print out a test page select Yes and then select Finish You are now ready to print If necessary you can share the printer on your PC so that all print jobs are routed through your computer Windows NT 4 0 2000 2 Select Add Printer to begin the printer installation 3 Click Next when you get the add Printer Wizard window 4 Select My Computer when you are asked how the printer is connect...

Page 75: ...he Port name click the OK button You will then see the Port Properties Dialog Enter the Print Fax server and port name of the printer that you wish to print to and click OK You should now see the port that you have just created in the Print to the following port setting of the printer driver Windows NT 4 0 2000 2 Click on the Ports tab and push the Add Port button In the Add Port dialog highlight ...

Page 76: ...ER TO PEER PRINTING 7 7 Other Sources of Information 1 Visit http solutions brother com for more information on network printing 2 Refer chapter 1 of this user guide to learn how to configure the IP address of the printer ...

Page 77: ...s 2000 IPP Printing section of this document Quick Tips 1 The default IP address of Brother Print Fax servers is 192 0 0 192 To change it use the MFC s front panel the BRAdmin application or let your DHCP server allocate an IP address to the printer 2 Refer to chapter 1 of this user guide to learn how to configure the IP address on your printer 3 The default password for Brother Print Fax servers ...

Page 78: ...using Winsock This means that BIP is compatible with most common E mail software packages The only requirement is that the E mail server be capable of sending E mail message over the Internet In more detail the procedure works in the following way If you are connected to a Local Area Network the E mail message is passed to the E mail server which in turn transmits the message out over the Internet...

Page 79: ...if the notification feature is enabled 1 Configure the POP3 server on the E mail server at the remote site with a mail account Mailbox name and password for the Brother Print Fax server generally the mail account name will be the first part of the Email address for example if you assign the Email address emailprinter xyz com then the mail account name would be emailprinter 2 Make sure that the Pri...

Page 80: ...he node name and MAC address by printing out the MFC s configuration page Refer to the Quick Network Setup Guide for information on how to print the configuration page on your Print Fax server 3 Click on the Internet tab 4 Enter the IP address of the POP3 server consult your network administrator if you do not know this address 5 Enter the mailbox name for the remote Brother Print Fax server Usual...

Page 81: ...ted for a password The default password is access 3 Select the Configure Internet option and enter the information as described above Refer to Using BRAdmin to Configure the Print Fax server 4 You should see a Segmented Message Timeout option If a print job is separated into multiple E mail messages using the Partial E mail Print feature of the BIP this value indicates how long the Print Fax serve...

Page 82: ... address of your POP3 server consult with your network administrator if you do not know this address 2 Enter the command SET POP3 NAME mailboxname SET POP3 PASSWORD emailpassword where mailboxname is the name of the remote Print Fax server mailbox and emailpassword is the password associated with this mailbox Usually the mailbox name is the same as the first part of the E mail address that you def...

Page 83: ...re 2 From the Network Applications menu select Install Software 3 Click Install Network Print Software 4 Push the Next button in response to the Welcome message 5 Select the Brother Internet Print button 6 Select the desired directory to install the BIP files and then push Next The installation program will create the directory for you if it does not already exist 7 You will then be asked for a po...

Page 84: ...mail Print option and Notification type 11 Press OK to continue You will then be asked to re start your computer 12 Once your computer has re started you must create a printer on your Windows 95 98 Me NT 4 0 system using the standard Windows 95 98 Me NT 4 0 printer setup procedure To do this go the Start button select Settings and then Printers 13 Select Add Printer to begin the printer installati...

Page 85: ...d model of the remote printer for example Brother HL series If necessary click Have Disk to load the driver from the printer s installation diskette Click Next when you are done 17 If you have selected a printer driver that is already being used you have the option of either keeping the existing driver recommended or replacing it Select the desired option and press Next 18 Enter any desired name f...

Page 86: ...n of a printer that is using BIP select File from the menu bar and then choose Properties Click on the Details Ports on Windows NT tab and push the Add Port button In the Add Port dialog select the Other radio button Windows 95 98 Me only and then Brother Internet Port Click OK New Port on Windows NT and it will give you the Port Name Any unique name can be given here as long as it starts with BIP...

Page 87: ...r the default driver after which the Driver installation Wizard will complete You are now ready to print IF THE PRINTER DRIVER HAS NOT BEEN INSTALLED One of the benefits of the IPP printing protocol is that it establishes the model name of the printer when you communicate with it After successful communication you will see the model name of the printer automatically this means that you do not need...

Page 88: ... If you are using the built in service names that the Brother NC 8100h series Print Fax server supports you can also use the following however please note the Get More Info option will not display any printer data http printer_ip_address 631 brn_xxxxxx_p1 http printer_ip_address 631 binary_p1 http printer_ip_address 631 text_p1 http printer_ip_address 631 postscript_p1 http printer_ip_address 631 ...

Page 89: ...CP IP or other network protocol users All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available Quick Tips 1 The default IP address of Brother Print Fax servers is 192 0 0 192 To change it use the print front panel if applicable the BRAdmin application or let your DHCP server allocate an IP address to the printer 2 The default password for Brother Pri...

Page 90: ...applications by using the BRAdmin application NetWare 5 users wishing to configure an NDPS printer must use the NWADMIN application supplied with NetWare 5 Please note that it is possible to create IPX BINDERY or NDS based queues on a NetWare 5 system using the BRAdmin application You must install the Novell NetWare Client 32 if you wish to create queue information on your NetWare servers using th...

Page 91: ...want the NDPS manager to reside Select Object Create NDPS Manager and click OK 2 Enter an NDPS manager name 3 Browse to a server which has NDPS installed but no NDPS manager installed where you want to install the NDPS manager and then to the volume you want the NDPS manager database assigned to Click create NDPS Broker When NDPS is installed an NDPS broker is loaded onto the network One of the Br...

Page 92: ...rces of Information section at the end of this chapter 2 If this is a new printer select create A New Printer Agent 3 If there is already an NDS printer and you are upgrading it to use the NDPS scheme select Existing NDS printer object You will then have to select which printer object you wish to upgrade 4 Enter the name you wish the Printer Agent to be referred to and either type the name of the ...

Page 93: ... in NetWare 4 1x or later To use the BRAdmin application to configure a Brother Print Fax server under NetWare make sure that you are logged in as SUPERVISOR NetWare 2 xx or 3 xx or ADMIN NetWare 4 1x or later and perform the appropriate steps as detailed in the following pages You must install the Novell NetWare Client 32 if you wish to create queue information on your NetWare servers by BRAdmin ...

Page 94: ... you wish to configure and double click it You will be asked for a password The default password is access 5 Select the NetWare tab If necessary change the Print Fax server Name the default NetWare Print Fax server name will usually be BRN_xxxxxx_P1 where xxxxxx is the Ethernet address of the Print Fax server Be careful Changing the name may impact the configuration of other protocols because the ...

Page 95: ... can manually enter this information or by clicking on the down arrow by the side of NDS tree and the Change button by the side of NDS Context you can let BRAdmin display your choices automatically Once you have specified this information click on the Change NDS queues button c In the NetWare Print Queues screen select the appropriate TREE and Context and then Click the New Queue button d Enter th...

Page 96: ...en click on Object from the menu bar and then Create When you get the New Object menu select Printer and then OK 3 Enter the name of the printer and select Create 4 Select the desired Context that will contain the default print queue and then click on Object and Create to get New Object menu 5 Select Print Queue and then OK Make sure that Directory Service Queue is selected and then type in a name...

Page 97: ...signments and then Add 13 If necessary change the directory context Select the printer you created in step 3 and click OK and then OK again 14 Exit NWADMIN 15 Start the appropriate BRAdmin application and select the correct Print Fax server from the list by default the node name is BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address MAC address Double click the appropriate Broth...

Page 98: ... desired Context that will contain the new printer 3 Select Object from the menu bar and then Create When you get the New Object menu select Printer and then OK 4 Enter the name of the printer and select Create 5 Double click on the Print Fax server name of your PSERVER NLM Click on Assignments and then Add 6 If necessary change the directory context Select the printer you created and click OK Not...

Page 99: ...er as the Operating Mode select the name of your PSERVER NLM as the Print Fax server Name and select the number of the printer from step 6 as the Printer Number The same service assigned by NetWare Print Fax server cannot be used for both queue server mode and remote printer mode If you want to enable remote printer capabilities on a service other than the default NetWare service you must define n...

Page 100: ... can find the NetWare print service name and MAC address by printing out the MFC s configuration page Refer to the Quick Network Setup Guide for information on how to print the configuration page on your Print Fax server 3 If you did not specify the Print Fax server name in the BRCONFIG command select the corresponding server name from the list of Print Fax servers 4 When you get the message that ...

Page 101: ...elect Queue Servers in NetWare 4 1x this item is called Print Fax servers and press ENTER to specify which network Print Fax servers can print jobs from this print queue The list will be empty since none have been selected yet if this is a new queue 15 Press INSERT to get a list of the queue server candidates and select the Print Fax server service name from step 11 Press ENTER 16 Press ESCAPE sev...

Page 102: ...og in 5 Return to the main Available Options menu by pressing ESCAPE 6 Select Print Queues 7 Press INSERT type in the desired print queue name you will also be asked for a volume name Press INSERT and select the appropriate volume and press ESCAPE to return to the main menu 8 Make sure that the new queue name is highlighted and press ENTER 9 Select Print Fax servers and press ENTER to specify whic...

Page 103: ... Print Fax server name where the default services are BRN_xxxxxx_P1 for the Brother printer where xxxxxx is the last six digits of the Ethernet address MAC address You can also enter the TREE and CONTEXT name using your web browser by connecting to the Brother Print Fax server using the TCP IP protocol and selecting the NetWare protocol configuration 19 Use the BRCONFIG command or TELNET command S...

Page 104: ...lect the appropriate volume and press ESCAPE to return to the main menu The following steps apply to configuring a remote printer with NDS support on NetWare 4 1x systems 6 a Select Print Fax servers from the PCONSOLE menu and then select the name of the PSERVER NLM on your host computer b Select Printers c Press INSERT to get Object Class menu d Press INSERT and enter the Printer Name any unique ...

Page 105: ...the number of this printer since it will be used later in the configuration process c If desired type in a new name for the printer d Go to Type press ENTER highlight Remote Other Unknown and press ENTER again The other settings in this menu are not required e Push ESCAPE and save the changes f Push ESCAPE and select Queues Serviced by Printer g Highlight the printer name that you just configured ...

Page 106: ...the printer number you selected during the PCONSOLE configuration in the previous steps Service is the name of the service assigned by NetWare Print Fax server name where the default services are BRN_xxxxxx_P1 for the Brother printer where xxxxxx is the last six digits of the Ethernet address MAC address For example to set up remote Printer 3 for a Brother MFC with the Print Fax server BRN_310107_...

Page 107: ...NETWARE PRINTING 9 19 Other Sources of Information 1 Visit http solutions brother com for more information on network printing 2 Refer to chapter 1 of this user guide to learn how to configure the IP address of the MFC ...

Page 108: ... Ethernet ready Power Macintosh RAM 32MB or more 64MB or more recommended OS Mac OS 8 6 9 1 Open Transport 1 3 or later Printer Driver Installation 1 After starting up the Macintosh insert the CD ROM supplied with your MFC 2 Double click the MFL Pro Suite Driver Installer icon 3 Proceed according to the instructions on the installer screen ...

Page 109: ... the printer driver icon appropriate to the connection type For AppleTalk MFL Pro AT 4 Select the printer connection destination For AppleTalk connections the printer s AppleTalk service name factory shipment number BRN_XXXXXX_P1 XXXXXX for Ethernet MAC address end 6 digits will be shown in the connection destination list box Printing the configuration page will allow you to confirm the MAC addres...

Page 110: ...ING FROM MACINTOSH 10 3 Other Sources of Information 1 Visit http solutions brother com for more information on network printing Refer to chapter 1 of this user guide to learn how to configure the IP address of the MFC ...

Page 111: ...ystems such as Windows 3 x with the addition of vendor supplied software that supports the Hewlett Packard JetDirect card Quick Tips 1 One way to print the details of all network settings is to print a configuration page Refer to the NC 8100h Quick Network Setup Guide for information on how to print the configuration page Because DLC is a non routable protocol there cannot be a router between the ...

Page 112: ...s NT 4 0 systems click on the Protocol tab and click Add Windows 2000 users click the Install button from the General Tab 3 Select DLC Protocol and then OK or Add if using Windows 2000 You may be asked for the location of the files for Intel based computers the necessary files are stored in the i386 directory of the Windows NT CD ROM If you have a non Intel platform specify the correct directory o...

Page 113: ...ger box under Card Address Select the address of the desired Print Fax server you can see the Ethernet address on the printer configuration page You can find the node name and MAC address by printing out the printer configuration page Refer to the NC 8100h Quick Network Setup Guide for information on how to print the configuration page on your Print Fax server 9 The selected Print Fax server addre...

Page 114: ...e Ethernet address on the printer configuration page You can find the node name and MAC address by printing out the printer configuration page Refer to the Quick Network Setup Guide for information on how to print the configuration page on your Print Fax server 6 The selected Print Fax server address will then appear in the smaller box under Card Address 7 Type in any desired name for the port the...

Page 115: ...rinter options and then click OK Configuring DLC on Other Systems To use DLC on other network systems you will generally need vendor supplied software Typically such software will support the Brother Print Fax servers Follow the vendor s instructions to install the DLC protocol on your system Once the protocol is installed create a network port in the same way that you did for Windows NT in the pr...

Page 116: ...CHAPTER 11 DLC PRINTING 11 6 Other Sources of Information 1 Visit http solutions brother com for more information on network printing ...

Page 117: ...for a typical GUI based Linux installation Quick Tips 1 The default IP address of Brother Print Fax servers is 192 0 0 192 To change it use the print front panel if applicable the BRAdmin application or let your DHCP server allocate an IP address to the MFC 2 Refer to chapter 1 of this user guide to learn how to configure the IP address on your MFC 3 The default password for Brother Print Fax serv...

Page 118: ...ons raw TCP ports are also available The Brother NC 8100h Print Fax server also support the FTP protocol This protocol can be used to send print jobs from Unix systems The Brother Print Fax server is pre configured to run on a TCP IP network with a minimum of setup The only mandatory configuration the Print Fax server is the allocation of an IP address which can be either automatically assigned us...

Page 119: ... on your system check your system documentation and also note the format of other entries in the etc hosts file The node name in this file does not necessarily need to be the same as the one that is actually configured into the Brother Print Fax server the name that appears on the printer configuration page however it is good practice to make the names the same Some operating systems such as HP UX...

Page 120: ...X host computer for the same Print Fax server each one with a different service name for example one queue for binary graphics jobs and one for text jobs 3 Configure the etc printcap file on each host computer to specify the local print queue the Print Fax server name also called remote machine or rm and the Print Fax server service name also called remote printer remote queue or rp and the spool ...

Page 121: ...e lpc command to obtain the printer status lpc status laser1 queuing is enabled printing is enabled no entries no daemon present Users of AT T compatible UNIX systems can generally use the lpstat or rlpstat commands to obtain similar status information Because this procedure varies from system to system refer to your system documentation for the exact usage 4 Skip this section if you have complete...

Page 122: ... the input filter to use 4 The Remote Host name is the IP address of the printer or the name from the hosts file which corresponds to the IP address of the printer 5 The Remote Queue name is the service name that the printer will use when processing the data Generally we recommend that you use the name BINARY_P1 however if you are planning to send text documents that do not have a carriage return ...

Page 123: ...ibuted print service the configuration procedure is slightly different because you are sending the print jobs to a file server which in turn spools the job to the Print Fax server You must therefore know the name of the file server spooler host in addition to the above information You will add a physical and a remote printer and a remote printer and then assign a logical printer to the remote prin...

Page 124: ...r Print Fax server binary or text service name eg BINARY_P1 or TEXT_P1 Type of print spooler BSD press the LIST button and choose BSD The procedure for pre V4 0 systems is as follows 1 Enter smit and select devices 2 Select printer plotter 3 Select manage remote printer subsystem 4 Select client services 5 Select remote printer queues 6 Select add a remote queue 7 Enter the following remote queue ...

Page 125: ...rinter configured you must also use the lpsched command prior to the accept command As an alternative you may use Printer Manager in the Admintool utility under OpenWindows Select Edit Add and Add Access to Remote Printer Then enter the Print Fax server name in the format prnservername prnserverservice as described above Make sure that the Printer Server OS is set to BSD the default setting and cl...

Page 126: ...cap files as described in step 2 Then run the sysadmsh program as follows 1 Select Printers 2 Select Configure 3 Select Add 4 Enter the name of the print queue you entered in the etc printcap file as the Printer name 5 Enter anything as the Comment and Class name 6 For the Use printer interface select Existing 7 Press the F3 key to get a list of available interface and select the desired one as th...

Page 127: ...GEN program and execute the command add queue rmachine prnservername rprinter prnserverservice where queue is the name of the queue prnservername is the Print Fax server name from the hosts file and prnserverservice is the Print Fax server service name IBM AS4000 To use a Brother Print Fax server with an IBM AS 400 running IBM s TCP IP gateways services for OS 400 the OS 400 system must be v3 1 or...

Page 128: ...the Print Fax server looks like a remote UNIX host computer running the lpd line printer daemon If you have not created a spool directory for the Brother Print Fax server on your UNIX host computer you will need to do so now the printer setup utilities in HP UX AIX Solaris 2 xx and other systems will automatically create the spool directory The lpd spool directory is usually located in the usr spo...

Page 129: ... PRINTING 12 13 Other Sources of Information 1 Visit http solutions brother com for more information on network printing 2 Refer to chapter 1 of this user guide to learn how to configure the IP address of the printer ...

Page 130: ...rview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print Fax server it is divided into the following sections 1 Installation Problems 2 Intermittent Problems 3 Protocol Specific Troubleshooting 4 Internet Fax Troubleshooting ...

Page 131: ...t fails check a If the LED is not blinking after connected to the network then the network firmware settings may be corrupted Please refer to step 3 b In this event try to restore the factory default settings of the Print Fax server by pressing the TEST switch on the back panel of the printer for longer than 5 seconds Once you have done that switch the printer off and then on again and try to prin...

Page 132: ...ovell system Verify that the Print Fax server can be seen on the network To do this login as the SUPERVISOR not as someone with supervisor privileges or ADMIN for Netware 4 or later servers go into PCONSOLE or NWADMIN select PRINT FAX SERVER INFORMATION and select the name of the Print Fax server make sure that you have entered the Print Fax server name If you can see Print Fax server Status and C...

Page 133: ...g or transmitting data When the Print Fax server is receiving packets continuously the LED might look off If you are using a repeater or hub make sure that SQE heartbeat is turned off at the hub if applicable Also if you have a hub or multi port repeater verify that the hub or repeater port is good by trying the Print Fax server on a different port or on the other hub or multi port repeater 4 If y...

Page 134: ...small jobs but large graphics jobs are distorted or incomplete make sure that you have adequate memory in your printer and the latest printer driver installed on your computer The latest Brother printer drivers can be downloaded from http solutions brother com 2 Check the individual protocol troubleshooting sections in this chapter for additional causes of intermittent printer problems ...

Page 135: ...RINTING PROBLEMS 2 If you used BRCONFIG NCP or ccr to enter the IP address make sure that you exited the remote console properly with a CTRL D or EXIT and that you turned the printer off and then again it may take up to two minutes for the IP address to take effect 3 Make sure that the TCP IP protocol of the Print Fax server is enabled 4 If you used rarp make sure that you started the rarp daemon ...

Page 136: ...ure the etc printcap file for lpd operation then you might also edit the etc printcap file and change the following line in the entry for the printer if lp dev null then to lp 3 If you are using a Berkeley based UNIX make sure that the daemon is started on Berkeley based systems with the command lpc start printer where printer is the name of the local print queue 4 If you are using an AT T based U...

Page 137: ...nes of a text file are staggered make sure that you have specified a remote printer rp name of TEXT in your etc printcap file 9 If you are using Sun Solaris V2 4 or earlier there is a bug which causes long print jobs to fail when using a Print Fax server If you are having trouble printing long jobs over 1MB add the line mx 0 to your etc printcap file entry 10 If you cannot print from DEC TCP IP Se...

Page 138: ...e NetBIOS name of the Print Fax server in the Name or address of server providing lpd box Windows 95 98 Me Peer to Peer Print LPR Troubleshooting If you are having trouble printing on a Windows 95 98 Me Peer to Peer network LPR method check the following 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows 95 98 Me Peer to Peer chapter 7 You m...

Page 139: ...Latest HP JetAdmin software Restart the system and then add the HP JetAdmin service Windows 95 98 Me NT 4 0 Peer to Peer Print NetBIOS Troubleshooting If you are having trouble printing on a Windows 95 98 Me NT 4 0 or later Peer to Peer network NetBIOS check the following 1 Make sure that the Brother NetBIOS Port driver is securely installed and configured according to the Windows 95 98 Me NT 4 0 ...

Page 140: ...e check to make sure that the E mail parameters that you configured on the PC and on the remote Print Fax server match those that are configured on the E mail servers 2 If you can print small files OK but are having problems printing large files the problem may be in the e mail system Some E mail systems have difficulties printing large files If the file does not reach its destination intact then ...

Page 141: ...when configuring your Windows 2000 system http ip_address ipp Get More Info option in Windows 2000 not working If you are using a URL of http ip_address 631 or http ip_address 631 ipp the Get More Info option in Windows 2000 will not function If you wish to use the Get More Info option use the following URL http ip_address This will then force Windows 2000 to use Port 80 to communicate with the Br...

Page 142: ...ig software or by using a web browser or the BRAdmin application and in the file server using the PCONSOLE Print Fax server Information Change Password command 2 If you created the print queue using PCONSOLE and instead of BRAdmin make sure that you have enabled at least one NetWare file server using the SET NETWARE SERVER servername ENABLED command 3 Have you exceeded your NetWare user limit 4 Ma...

Page 143: ...cted the correct network interface from the AppleTalk Control Panel on the Macintosh 2 Make sure that the AppleTalk protocol of the Print Fax server is enabled 3 Verify that you have selected the correct AppleTalk zone Because the Print Fax server gets its zone information from router broadcasts it may not be in the zone you expect and will therefore not show up in the Chooser If this is the case ...

Page 144: ...ser Troubleshooting TCP IP 1 If you can not connect to the Print Fax server using your web browser it may be worth checking the Proxy Settings of your browser Look in the Exceptions setting and if necessary type in the IP address of the Print Fax server This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the printer server 2 Make sure that you a...

Page 145: ... documents that will be accepted by the mail server Ex A 42 page document of the CCITT 1 test chart is approximately 1Mbyte in size 6 If you do not receive E mail check the Auto Polling setting and Polling frequency 7 If you cannot retrieve mail from the mail server check the settings for the POP3 server and Mailbox name Check that the POP3 password is entered correctly This setting is case sensit...

Page 146: ...Fax is set to Enable in the Sending tab of Setup 2 To send an E mail from Brother Network PC Fax you can either enter the E mail address in the To field or in the display for Facsimile Style using the PC keyboard or select the member from the Address Book The member must have E mail selected as the chosen destination for that member 3 To send an Internet Fax from Brother Network PC Fax you can eit...

Page 147: ...address of the NC 8100h If in any doubt contact your Network Administrator Note If you have already installed the MFC as a network printer you may have already installed the Brother Network Print Software To check select Start Settings Printers Highlight the Brother PC Fax driver from the list and right click the mouse button and select properties then select the details tab Select the Print to Fo...

Page 148: ...ending dialog box by clicking OR From the Start menu select Program File Brother Brother MFL Pro and then select PC FAX Setting The Brother PC Fax Setup dialog box will appear 2 Enter the required User information This information is required to create the Fax Header and Cover Page 3 To save the User Information click OK ...

Page 149: ...include header option sends an additional page of information along with fax or E mail data which contains user and subject information If the Network PC Fax is being used a private telephone exchange system and an outside line access number is needed this can be pre programmed in the Dial Settings on the Sending Information page The user has the choice of two interfaces To change the user interfa...

Page 150: ...er interface You can register any address or group on one of the ten Speed Dial buttons To register an address on a Speed Dial location 1 Click the Speed Dial location you want to program 2 Click the address or group you wish to assign to the Speed Dial location 3 Click the Add button to program the Speed Dial location To clear a Speed Dial location 1 Click the Speed Dial location you want to clea...

Page 151: ...ormation for members and groups 1 In the Address Book dialog box click the icon to add a member The Brother Address Book Member Setup dialog box will appear 2 In the Brother Address Book Member Setup dialog box type the member s information Name and Fax are required fields You can also enter the an E mail contact address and MFC address for the address book member Click the OK button to save the m...

Page 152: ...r Address Book dialog box click the New Group button to create a group 2 The Brother Address Book Group Setup dialog box appears 3 Type the name of the new group in the Group Name field 4 In the Available Names box select each member to be included in the Group and then click Add 5 Members you add to the group will be listed in the Group Members box 6 After all the members have been added click OK...

Page 153: ...export the address book to an ASCII text file csv To export the current telephone book 1 From the Address Book select File point to Export and then click Text OR Click Vcard and go to Step 5 2 Select the data fields you wish to Export from the Available Items column and then click Add 3 If you are exporting to an ASCII file select Divide Character Tab or Comma This selection inserts a Tab or Comma...

Page 154: ...our printer and then click OK 5 The FAX Sending dialog box will appear 6 In the To field type the fax number of the receiving party By click To button you can also use the Address Book to select destination fax numbers If you made a mistake entering a number click the Clear button to clear all entries 7 To send a Cover Page and note click the Cover page On check box 8 When you are ready to send yo...

Page 155: ...y using any of the following methods a Enter the number using the numeric keypad b Click any of the 10 Speed Dial buttons c Click the Address Book button and then select a Member or Group from the Address Book If you make a mistake you can use the Clear button to clear all the entries 5 To include a cover page check the Cover Page On You can also click the icon to create or edit an existing cover ...

Page 156: ...licking it you will be presented with an extra option Configure Address Book When you select this option BRAdmin reads the telephone settings from that machine if there are any programmed into Brother PC Fax Address Book Illustrated below is the Brother Address Book on the left are One Touch Speed Dial numbers read from the machine On the right is the Brother Address Book It is now possible to all...

Page 157: ...or multiple networked Brother MFC s in the main BRAdmin window by highlighting and pressing the shift key on your keyboard Right click the highlighted MFC s and press Send Address Book Data The new data is then sent to all the highlighted MFC s A dialogue box is displayed showing the upload status of current MFC and beneath this the whole progress is displayed if updating multiple MFC s ...

Page 158: ...CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE 14 13 When the process is finished a dialogue box is displayed showing which MFC s on the network have been updated ...

Page 159: ...RK PC FAX SOFTWARE 14 14 Other Sources of Information 1 Visit http solutions brother com for more information on Brother Network PC Fax 2 Refer to chapter 1of this user guide to learn how to configure the IP address of the MFC ...

Page 160: ... Utility command utility BRAdmin Recommended The Brother BRAdmin application can use the TCP IP or IPX SPX protocol This utility allows you to graphically manage aspects of the network and printer It can also be used to upgrade the firmware of the Print Fax server HTTP Recommended Use your favorite web browser to connect to the Brother Print Fax server This will allow you to configure the MFC and ...

Page 161: ...installed with BRAdmin To connect the Print Fax server using the Brother BRCONFIG NetWare utility Choose the BRCONFIG utility from the Brother BRAdmin utilities If you have only one Print Fax server you will be immediately connected to that server If you have more than one Print Fax server you will be given a list of available Print Fax servers Type the number of the Print Fax server to which you ...

Page 162: ...ervices Service Example Definition BINARY_P1 TCP IP binary service TEXT_P1 TCP IP text service adds carriage return after each line feed POSTSCRIPT_P1 PostScript service switches PJL compatible printer to PostScript mode PCL_P1 PCL service switches PJL compatible printer to PCL mode BRN_xxxxxx_P1_AT AppleTalk with Quickdraw Driver for Mac OS 8 6 9 1 BRN_xxxxxx_P1 NetWare service and NetBIOS servic...

Page 163: ...e Some firmware versions that we provide will automatically factory reset your Print Fax server parameters We try to avoid doing this however if we add a significant new feature to our Print Fax server it can result in the Print Fax server being factory reset Because of this we STRONGLY recommend that you make a note of the current Print Fax server configuration before you upgrade To do this Print...

Page 164: ...TP support you may wish to use this option The new firmware file must be located in the TFTP BOOT directory on your TFTP server In this case your PC makes the Print Fax server read the firmware data from the assigned TFTP server If you do not provide the correct file name then the upgrade will fail You must also ensure that the firmware file is set so that the Print Fax server can read the file On...

Page 165: ...hash mark ftp send brnt261 blf 200 Ready command OK 150 Transfer Start 226 Data Transfer OK Entering FirmWareUpdate mode ftp 1498053 bytes sent in 8 52Seconds 175 77Kbytes sec ftp close 226 Data Transfer OK ftp quit When you see 226 Data Transfer OK Entering FirmWareUpdate mode You can be sure that the firmware file is being transferred to the Print Fax server If you do not see this message the fi...

Page 166: ...IX A 7 Reloading using the FTP Protocol from a Web Browser Please visit the Brother Solutions Web site at http solutions brother com for more information on upgrading the Print Fax server using a web browser ...

Page 167: ...TP DHCP NetBIOS WINS LPR LPD Port9100 SMTP POP3 SMB NetBIOS IP IPP FTP TELNET HTTP SNMP TFTP IPX SPX AppleTalk EtherTalk DLC LLC Network 10 100Base TX Ethernet Network Network Printing Windows 95 98 Me Peer to Peer Printing Windows NT 4 0 Windows 2000 TCP IP Printing Unix TCP IP Printing Novell NetWare Printing Quick Draw over AppleTalk Network Scanning B W Resolution TIFF F 200 100 200 200dpi Col...

Page 168: ...e etc CPU Pentium 75MHz or Higher for Windows 95 98 98SE NT 4 0 Pentium 150MHz or Higher for Windows Me Pentium 133MHz or Higher for Windows 2000 RAM 24MB or greater 32MB recommended for Windows 95 98 98SE 32MB or greater 64MB recommended for Windows Me NT 4 0 64MB or greater 128MB recommended for Windows 2000 For AppleTalk connection Computer Ethernet ready Power Macintosh RAM 32MB or more 64MB o...

Page 169: ...5 000 000 000 000 3 POP3 SERVER NAME up to 30 characters IP ADDRESS NAME 000 255 000 255 000 255 000 255 000 000 000 000 NAME up to 30 characters 4 MAILBOX NAME up to 20 characters 5 MAILBOX PWD PASSWORD VERIFY up to 20 characters 3 SETUP MAIL RX 1 AUTO POLLING ON OFF ON 2 POLL FREQUENCY 01 60 MIN 10 MIN 3 HEADER ALL SUBJECT FROM TO NONE NONE 4 DEL ERROR MAIL ON OFF ON 5 NOTIFICATION ON MDN OFF OF...

Page 170: ...t service 12 7 HP JetDirect 6 1 HP UX 12 3 12 7 HTTP 1 1 A 1 HTTP Hyper Text Transfer Protocol 3 1 I IBM RS 6000 AIX 12 8 IBM AS4000 12 11 IIS 5 1 6 1 Internet 8 1 Internet Explorer 3 1 Internet Printing 8 1 IPP 5 1 5 4 6 1 8 1 8 11 IPX 9 2 IPX SPX 1 1 ISP 8 2 J JetAdmin 13 10 JetDirect 6 1 L LED 13 4 Linux 12 1 12 6 lpc 12 5 12 12 lpstat 12 5 M mailboxname 8 6 Microsoft Internet Explorer 5 1 Micr...

Page 171: ...4 Simple Mail Transport Protocol 8 2 smaller networks 6 1 SMB 2 14 7 1 smit 12 8 SMTP 8 2 8 8 Speed Dial 14 5 Sun Solaris 2 x 12 9 sysadmsh 12 10 T TCP IP 1 1 TELNET 1 1 1 9 7 3 8 6 A 1 A 2 TEXT_P1 12 1 12 4 A 3 TFTP GET A 5 TFTP PUT A 5 TGV s Multinet 12 11 U UNIX 12 1 W Web browser 1 1 WebJetAdmin A 1 Windows 2000 5 1 6 1 8 1 11 1 13 12 Windows 2000 Printing 5 3 5 4 Windows 95 98 Me 6 1 Windows ...

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