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MANUAL P/N 316005 REV: B
Receiving Inspection
On receipt of your equipment, inspect all material for damage. Confirm that the shipment includes all items
ordered. If items are missing or damaged, submit a claim as stated below for a domestic or international
shipment, whichever is applicable.
If materials are missing or damaged, the carrier that made the delivery must be notified within 15 days of
delivery, or in accordance with Interstate Commerce regulations for the filing of a claim. Any damaged
material including all containers and packaging should be held for carrier inspection. Contact our Customer
Service Department, 6450 Dry Creek Pkwy, Longmont, Colorado 80503, telephone 303-652-4400, if your
shipment is not correct for reasons other than shipping damage.
International Shipment
Inspect all materials received for shipping damage and confirm that the shipment includes all items ordered.
If items are missing or damaged, the airfreight forwarder or airline making delivery to the customs broker
must be notified within 15 days of delivery. The following illustrates to whom the claim is to be directed.
x
If an airfreight forwarder handles the shipment and their agent delivers the shipment to customs,
the claim must be filed with the airfreight forwarder.
x
If an airfreight forwarder delivers the shipment to a specific airline and the airline delivers the
shipment to customs, the claim must be filed with the airline.
Any damaged material including all containers and packaging should be held for carrier inspection. If your
shipment is not correct for reasons other than shipping damage, contact our Customer Service Department,
6450 Dry Creek Pkwy, Longmont, Colorado 80503, USA, or telephone 303-652-4400.
Limited Warranty
This Brooks Automation Inc./Granville-Phillips product is warranted against defects in materials and
workmanship for 18 months from the date of shipment provided the installation, operating and preventive
maintenance procedures specified in this instruction manual have been followed. Brooks Automation Inc. will,
at its option, repair, replace or refund the selling price of the product if Brooks Automation Inc. determines, in
good faith, it is defective in materials or workmanship during the warranty period, provided the item is
returned to Brooks Automation Inc. together with a written statement of the problem.
Defects resulting from or repairs necessitated by misuse or alteration of the product or any cause other than
defective materials or workmanship are not covered by this warranty. Brooks Automation Inc. expressly
disclaims any other warranty whether expressed or implied, including but not limited to the implied warranties
of merchantability and fitness for a particular purpose. Under no circumstances shall Brooks Automation, Inc,
be liable for consequential or other damages resulting from a breach of this limited warranty.
