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15.0 TROUBLESHOOTING GUIDE
My Wall Inset Electric Fire...
Remedy
is not switching on
Ensure mains switch is on. Replace the fuse in the plug.
is not emitting any heat
The fire is fitted with an energy saving thermostat. If the temperature in the room is higher than the
temperature selected on the fire, then the thermostat will stop the heater from turning on. For example,
if the room temperature is 22°C or above and the fires heater is set at 22°C, then the heater will not be
required until the room temperature drops below 22°C. If this is the case select a higher temperature
setting than the room’s temperature and the heater will begin to operate. The safety cut-out may have
been operated. Switch the appliance off, leave for 10 minutes then switch back on.
shuts off after a period of time
Check that the temperature is not set onto the lower settings. If the room is warm enough the thermostat
will stop the fire switching the heat on.
Check that the chimney/flue is blocked off.
Check that the window detection sensor has not activated.
Display panel
When the display panel displays a red LED, which lights up the EE icon. When the thermostat fails, the
display panel displays a blue LED, which lights up the 88 icon. When the window alarm occurs, the display
panel displays orange and lights up the OP icon.
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