Instructions for Installation & Use
Instructions for Installation & Use
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CRASH EXCHANGE
We would never want you to experience an accident, but unfortunately accidents do happen.
If you experience an accident you may be eligible for a free replacement.
The Britax Safe-n-Sound Crash Exchange Program is a voluntary program designed to ensure
our children are safe and that any seat that may have experienced a severe crash is taken out
of the market.
There is no method of determining if the restraint has been damaged in a severe crash, so the
restraint should be destroyed as the crash may reduce the child restraint's ability to perform.
Since its inception in 2006, the Crash Exchange program has helped hundreds of families
ensure their children have new restraints and that the restraints are not sold second hand
placing others at risk.
If your restraint has been involved in a severe crash, you should destroy the restraint even if no
damage is obvious. Restraints are eligible for exchange if they have been involved in a severe
crash in Australia or New Zealand and meet all stated criteria. (A severe crash is considered
as being one where the main body structure of the vehicle is distorted).
The Britax Safe-n-Sound child safety restraints are available for exchange under this program.
Contact your insurance company for further details. Your insurance company may require
you to keep the child restraint for assessment,
but do not use the child restraint after a severe
crash.
Refer to the Britax crash exchange website for more details
Our Crash Exchange Terms and Application form are accessible on our website. Please visit
www.britax.com.au for further information.
All Britax Safe-n-Sound child restraints are manufactured to Australian/New Zealand
Standards AS/NZS1754-2013 which require us to advise users of child restraints to "Destroy
the entire restraint if it has been in use in a severe crash, even if no damage is obvious". The
joint Australian/New Zealand Standards committee CS/85, advise that this statement applies
whether a child was in the child restraint or not. A severe crash, we consider as being one
where the main body structure of the vehicle is distorted.
There is no method of determining if the restraint has been damaged and we concur with the
Australian/New Zealand Standards in recommending destruction of the child restraint.
This notice is to advise you of the requirements of the Australian/New Zealand Standards and
our obligation in complying with the standards.
Please assist the owner of this restraint in their claim.
NOTICE TO INSURANCE COMPANY CHILD RESTRAINT
INVOLVED IN AN ACCIDENT
IN CASE
OF ACCIDENT
IN CASE
OF ACCIDENT
AUSTRALIA
Britax Childcare Pty. Ltd.
A.B.N 55 006 773 600
Head office and registered address:
Level 4, 650 Lorimer Street, Port Melbourne, VIC, 3207
P.O. Box 5119 Garden City, VIC, 3207
Customer Service 1300 303 330
Email [email protected]
www.britax.com.au
NEW ZEALAND
Britax Childcare (NZ) Ltd.
Customer Service 0508 688 822
Email [email protected]
www.britax.com.nz
INTERNATIONAL ENQUIRIES
Contact your local Distributor
