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Bristan offers solid guarantees to provide
you with complete peace of mind.
Taps and Mixers
5 year parts and 1 year labour*.
Gold, painted and special finishes
3 years parts only.
All subject to proof of purchase.
Mixer Shower Valves
5 year parts. 5 year labour* (subject
to registration), or 1 year with proof of
purchase.
Gold, painted and special finishes 3 years
parts only.
Pumps and Power Showers
2 year parts. 1 year labour* (subject to
registration).
Electric Showers/Instantaneous Water
Heaters
2 year parts. 1 year labour* (subject to
registration).
Accessories
5 year parts only. Includes bathrooms
accessories, shower accessories (e.g. hoses,
handsets and poles), wastes, WC levers and
light pulls. Gold, painted and special finishes
3 years parts only.
Sanitaryware
5 year parts only. Subject to proof of
purchase.
Shower Enclosures and Shower Trays
10 year parts (subject to registration), or 2
years with proof of purchase. 1 year labour*
(subject to registration), or 1 year with proof
of purchase.
Heated Towel Rails
5 year parts only. Gold, painted and special
finishes 3 years parts only. All subject to
proof of purchase.
Guarantee
*Labour provided by an approved Bristan
engineer. Guarantee only applies to products
with a manufacturing fault. A deferred
payment will be necessary in order to secure
any visits by our engineers which will be
charged if the problem is found not to be
a manufacturing fault. If the fault is found
to be down to a manufacturing error, the
payment will be released and not charged.
This guarantee applies to products
purchased within the United Kingdom or
Republic of Ireland, but does not apply to
products used commercially.
The guarantee is only available to original
purchasers who have proof of purchase.
The installation must allow ready access to
all products for the purpose of inspection,
maintenance or replacement.
Any part found to be defective during the
above guarantee period will be replaced
without charge, providing that the product
has been installed in accordance with the
instructions, used as intended, and regularly
serviced.
Servicing should be carried out at regular
intervals of no more than 12 months and
more frequently in hard water areas (heavy
lime scale) areas.
In the unlikely event that any problems are
encountered with the product’s performance
on installation, you must obtain guidance/
authorisation from our Customer Service
Department, and be able to supply proof and
date of purchase, before any remedial action
is taken.
The guarantee excludes general wear and
tear and damage caused by accident, misuse
or neglect, and does not cover the following:
