28
Problem
Cause
Correction
Eng ine is running, but no AC output is available.
1.
Circuit breaker open or defective.
2.
Service code in generator control board.
3.
Poor wiring connections or defective
transfer switch.
1.
Reset or replace circuit breaker.
2.
Contact local service provider.
3.
Check and repair or contact local service
facility.
Eng ine runs well at no-load but “bogs down”
when loads are connected.
1. Generator
is
overloaded.
2.
Short circuit in a connected load.
3.
Shorted generator circuit.
4.
Fuel pressure or mixture is incorrect.
5.
Kinked fuel line between regulator and
engine.
1.
Remove one or more loads.
2.
Disconnect shorted electrical load.
3.
Contact local service facility.
4.
See Gaseous Fuel System in the installation
manual.
5.
Remove kink. Replace if necessay.
Eng ine will not start; or starts and runs rough.
1.
15 Amp fuse missing or blown.
2.
Fuel supply turned off or depleted.
3. Failed
battery.
4. Clogged
air
filter.
1.
Install (new) 15 Amp fuse. See System
Control Board
2.
Open fuel valve(s); check propane tank
3. Replace
battery.
4.
Clean or replace air filter.
Engine shuts down during operation.
1.
Fuel supply turned off or depleted.
2.
Control board digital display shows a
service code code.
1.
Check fuel valves, fill propane tank.
2.
Refer to Service code Detection System.
Loss of power on circuits.
1.
Generator circuit breaker is open.
2.
Transfer switch problems.
1.
Reset circuit breaker.
2.
See transfer switch manual.
Unit will not exercise.
1.
Control board not set to AUTO.
2.
Exercise timer not set or set to OFF.
3.
Unit date and time not set.
4. Failed
battery.
5.
15 Amp fuse missing or blown.
1.
Press AUTO button on control board.
2.
Set exercise timer.
3.
Set unit date and time.
4. Replace
battery.
5.
Install (new) 15 Amp fuse. See System
Control Board.
Excessive Vibration
1.
Loose mechanical fastener.
1.
Check and repair or contact local service
facility.
Odor of fuel
1.
Fuel leak.
1.
Turn off manual shutoff fuel valve. Contact
local service facility.
Utility power returns, unit does not stop
1.
Blown fuses in transfer switch.
2.
5 minute minimum runtime not lapsed.
3.
Poor wire connection or defective
controllers.
1.
Install (new) fuses.
2.
Wait 5 minutes.
3.
Check, repair or contact local service facility.
Troubleshooting
NOT
for
REPRODUCTION
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