7712206-User Manual-EN-2019-9
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FAQ
This section covers some of the most frequently asked questions or challenges that may occur.
Q: The pump makes a noise, but no liquid is being pumped
A: You might have air in your system. Start and stop the pump a few times to vent it. Check
that the bottom valve is correctly set. Check that the pump is installed as described earlier.
Check for blockages in dip tube or elsewhere.
Q:
The pump doesn’t run
A: Check that the cable is correctly installed and that the pump speed is set to max on the
control system. If nothing happens, turn of the pumps, disconnect the cable and remove the
pump. Check that no particles is blocking the impeller or that sugars have hardened inside,
locking the impeller.
Q: The selected sensor is showing N/A
A:
If the selected sensor shows N/A on the display, it means the system isn’t reading the
sensor. Check the connection and restart the system. If the problem persists, contact the
dealer or manufacturer.
Q: Why is the tank and pump sensor showing different temperatures?
A: The temperature sensor in the pump outlet can be affected by ambient temperatures
and will normally show a lower value than the tank sensor. You can correct for this in the
software (see the online manual). If you think the sensors have a problem, leave the system
in a room with a stable ambient temperature overnight, and check the sensors in an empty
system.
Q: Should I use an insulation jacket?
A: The insulation jacket will have a positive effect on your energy usage as it prevents heat
loss. We recommend using the jacket if brewing outside or in a cold room.
