Breville hotcup vkj476, User Manual

Page: 12 / 16

12
Problem Possible Cause Solution
The start switch will not
stay in the on position.
Your HotCup
™
has not reset
itself after the boiling cycle.
Your HotCup
™
is still too
hot after the last boil cycle.
Wait a few seconds for it to
cool slightly before trying
again.
The water tank does
not illuminate and your
HotCup
™
does not dispense
boiling water.
• Your HotCup
™
is not
plugged in.
• Your HotCup
™
is not
positioned correctly on
its power base.
• The fuse has blown.
• Your HotCup
™
has boiled
dry.
• Check your HotCup
™
is
plugged in and switched
on at the supply socket.
• Check that the
dispensing nozzle is
positioned centrally over
the drip tray.
• Check the fuse in the
plug.
• Allow your HotCup
™
to
cool down completely
then refill it with water.
Your HotCup
™
does not
dispense a full cup of
water.
• Your HotCup
™
has
excessive scale.
• The dispensing control
may be set too low.
• Descale your HotCup
™
.
• Adjust the dispensing
control.
Your HotCup
™
produces
excess steam but does not
dispense boiling water.
• There is not enough
water in your HotCup
™
.
• Your HotCup
™
has
excessive scale.
• Fill with water up to
the MAX marking then
restart the boil cycle.
• Descale your HotCup
™
.
Your HotCup
™
makes a
noise and there is a ‘clunk’
sound after water has been
dispensed.
This is the sound of the
internal valve operating
after the boil cycle finishes.
This is normal operation.
Water drips from the
dispensing nozzle after the
boil cycle has finished.
There is a residual amount
of water left inside your
HotCup
™
after the boil
cycle.
This is normal operation.
Steam comes out from
behind the start button
and behind the dispensing
nozzle.
Steam is being vented in a
controlled manner through
designed vents.
This is normal operation.
The water reservoir is
getting hot.
Hot water is being returned
to the water reservoir.
This is normal operation.
Your HotCup
™
immediately
turns iteslf on when it is
placed on the power base.
Your HotCup
™
is already
switched on.
Press the stop button.
TROUBLESHOOTING