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The parameters include:
Ports
Select the correct port to link with the printer. The port may be
one of parallel (LPT), serial (COM), USB001 or File.
Paper size
Select the proper size in the menu.
Orientation
Set portrait or landscape according to the print direction.
10. Troubleshooting
Normally, when the printer is in abnormal condition, the power LED will
keep blinking. The printing job and the communication between the host
and printer will stop.
To understand the problem, please check both LEDs first:
A
. Power and Ready LEDs blink at the same tempo
Power LED Ready LED
ON ON
OFF OFF
Possible Problems
Solutions
Remarks
Miss-detect the gap
(Die-cut label)
. Check the label path
. Check the label sensor
If you are using
continuous label roll
and run under
Windows, you should
select the continuous
media.
24
Possible Problems
Solutions
Remarks
Label out
. Supply the label roll out
Label not installed
. Install the label roll
Label jam
. Recover the jam
B.
Power and Ready LEDs blink alternately
Power LED
Ready LED
ON OFF
OFF ON
Possible Problems
Solutions
Remarks
Ribbon out
. Supply the ribbon roll
Ribbon jam
. Recover the jam
Ribbon sensor error
. Replace the ribbon sensor
Not applicable to
direct thermal
type.
C.
Only the Power LED blinks
Power LED
Ready LED
ON ON
OFF ON
Possible Problems
Solutions
Remarks
Serial error
. Check the baud rate
Not for Centronics
Memory full
. Add the extension
RAM
Cutter failed, or jam at
cutter
. Check the cutter
. Recover the jam
It occurs when cutter is
activated but connection
cable is disconnected
Hardware error
. Call for service
