Kodiak
Recirculating Chiller Technical Manual
Manual# 820-0043 Rev N, 11/25/2019
3
Introduction
Receiving your New Kodiak
Chiller
Inspect your new chiller immediately upon receiving it. If the unit shows shipping damage,
contact the transportation company and file a freight damage claim. Retain all cartons and
packing material until the unit is operated and found to be in good condition. Your chiller has
been fully tested at the Boyd factory with clean water. Although the system has been drained,
some residual fluid may remain. This will not hinder the performance of the chiller.
About the Warranty
All units returned for warranty claims must have an RMA (Returned Material Authorization)
number on the outside of the container. Call Boyd Customer Service at (781) 933-7300 for an
RMA number. Refer to the end of manual for the chiller warranty.
Customer Service Support
Boyd is committed to servicing the customer, both during and after the sale. If you have any
questions concerning the operation of your unit, contact our Application Engineering
Department at (781) 933-7300. To facilitate your call, please have the
model number
and
serial number
of the unit (located on the rear of the chiller) for the Boyd Applications
Engineer.
24 hrs. / 7 day service
Boyd has a 24 hours per day, 7 days per week service hotline to help you with questions on the
startup and operation of your Kodiak
recirculating chiller.
(We recommend you review the
troubleshooting guide on page
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before calling our service
hotline.)
Boyd service can be reached by dialing (781) 933-7305. To facilitate your call please
have the
model number
and
serial number
(located on rear of the chiller) of the unit for the
Boyd Service Technician.
