Faults and what to do about them.
en
51
i-DOS setting value,
e.g.
K
is flashing
Minimum filling level detected in the corresponding dispenser, top up.
ù
has lit up
Detergent drawer has been pulled out.
r
has lit up
Water pressure too low, may increase the programme duration.
r
is flashing
No water supply:
■
Turn the tap on fully,
■
The supply hose is kinked/trapped,
■
Clean the filter if necessary.
E
3 sec has lit up
The childproof lock is activated – deactivate it.
E
3 sec is flashing
The childproof lock is activated – the programme selector has been turned or the
control panel touched.
Û
is flashing
Run the
Drum Clean
90 °C
programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
■
Run the programme without laundry.
■
Use standard washing powder or a detergent that contains bleach. To prevent
foaming, only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergents intended for woollens or delicates.
■
Switch the notification signal on/off
Å
has lit up
Too much foam has been detected and additional rinse cycles have been activated.
Add less detergent to the next wash cycle with the same load.
I am unable to con-
nect to my home net-
work.
■
Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
|
must appear on the display.
■
Wi-Fi is switched on but a connection to your home network cannot be estab-
lished.Check whether your home network is available or try to connect to your
home network again.
E:10 alternating with
- 00, - 10 or - 20
Error in the i-DOS system. The i-DOS function has been automatically deactivated.
The appliance can be used as normal with manual dosing.
To repair the i-DOS system, please call our after-sales service.
E:60 alternating with
- 2b and
End
At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Run the spin cycle
again, if necessary.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call our
after-sales service.
E:36 alternating with
- 10
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
Other indicators/sym-
bols
Switch off the appliance, wait for 5 seconds and then switch it back on. If the indica-
tor/symbol appears again, call our after-sales service.
Indicator/symbol
Cause/remedy
