92
en | Maintenance and upgrades
MIC Series IP Power Supply
F.01U.265.804 | 1.6 | 2012.08
User Manual
Bosch Security Systems, Inc.
6.4
General malfunctions
Malfunction
Possible causes
Recommended solution
No connection
between the unit and
terminal program.
Incorrect cable connections.
Check all cables, plugs, contacts,
terminals and connections.
The computer's serial interface
is not connected.
Check the other serial interface.
Interface parameters do not
match.
If necessary select a different
interface and make sure that the
computer's interface parameters
match those of the unit. Try the
following standard parameters:
19,200 baud, 8 data bits, no parity,
1 stop bit. Next, disconnect the
unit from the power supply and
reconnect it again after a few
seconds.
No image transmission
to remote station.
Camera error.
Connect local monitor to the
camera and check the camera
function.
Faulty cable connections.
Check all cables, plugs, contacts
and connections.
Incorrect encoder stream
property set for connection to
hardware decoder.
Select the H.264 BP+ bit-rate-
limited option on the Encoder
Streams configuration page.
No connection
established, no image
transmission.
The unit's configuration.
Check all configuration
parameters.
Faulty installation.
Check all cables, plugs, contacts
and connections.
Wrong IP address.
Check the IP addresses (terminal
program).
Faulty data transmission within
the LAN.
Check the data transmission with
ping
.
The maximum number of
connections has been reached.
Wait until there is a free connection
and then call the sender again.
The unit does not
report an alarm.
Alarm source is not selected.
Select possible alarm sources on
the Alarm Inputs configuration
page.
No alarm response specified.
Specify the desired alarm response
on the Alarm Connections
configuration page, change the IP
address if necessary.
Control of cameras or
other units is not
possible.
The cable connection between
the serial interface and the
connected unit is not correct.
Check all cable connections and
ensure all plugs are properly fitted.
The interface parameters do not
match those of the other unit
connected.
Make sure that the settings of all
units involved are compatible.
