FLEXIDOME IP indoor 8000i
Troubleshooting | en
35
Bosch Security Systems B.V.
Installation manual
2021-08 | 01 |
9
Troubleshooting
9.1
Resolving problems
The following table is intended to help identify the causes of malfunctions and correct them
where possible.
Malfunction
Possible causes
Solution
Unit does not operate.
Power failure.
Make sure that the power
supply is working properly.
Faulty cable connections.
Do a check of all cables, plugs,
contacts, and connections.
PTRZ does not work
Motors have been used for long
and have overheated.
Pause any lens movement until
motors have cooled down.
Camera parts are out of place
or broken due to transportation.
Please contact your supplier or
system integrator, or go directly
to Bosch Security Systems
customer service.
PTRZ does not work
correctly.
Camera has lost calibration
during transportation.
Reset the PTR in the user
interface to reset the pan, tilt
and roll motors.
Reset the lens in the user
interface to reset the focus and
zoom of the lens.
If that does not work, please
contact your supplier or system
integrator, or go directly to
Bosch Security Systems
customer service.
No connection
established, no image
transmission.
Incorrect unit configuration.
Check all configuration
parameters (reset to factory
default if necessary).
Faulty installation.
Check all cables, plugs,
contacts and connections.
Wrong IP address.
Check the IP addresses (ping).
Faulty data transmission within
the LAN.
Check the data transmission
with ping.
The maximum number of
connections has been reached.
Wait until there is a free
connection and call the
transmitter again.
Moisture/condensation
inside the bubble,
camera leaking.
Housing is not closed properly.
Re-install camera and check for
proper closure of bubble cover
and SD card lid.
