59
en
Simple troubleshooting
Problem
Cause
Solution
Coffee is too “bitter”
Coffee is ground too finely.
Preground coffee is too fine.
Adjust the grinding level to a
coarser setting Use a coarser
ground coffee
Unsuitable type of coffee
Change the type of coffee
Coffee tastes burnt
The brewing temperature is
too high
Reduce the temperature, see
the section “Drink adjustment”
Coffee is ground too finely.
Preground coffee is too fine.
Adjust the grinding level to a
coarser setting Use a coarser
ground coffee
Unsuitable type of coffee
Change the type of coffee
Coffee is too “weak”
Coffee strength selected is too
weak
Raise the strength of the
coffee, see the section “Drink
adjustment”
Ground coffee jammed in the
coffee drawer
Remove the ground coffee
drawer, clean and dry
thoroughly
Ground coffee sticks in
the coffee drawer
Ground coffee sticks together Do not press the ground coffee
firmly into the coffee drawer.
Coffee drawer is damp
Remove the ground coffee
drawer, clean and dry
thoroughly
The water filter does not
stay in position in the
water tank
The water filter is not mounted
correctly
Firmly press the water filter
straight down into the tank
connection
Bean container sticks
when inserting
There are beans in the
housing
Remove the beans.
The coffee grounds are
not compact and are too
wet
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee
Grinding level adjustment
is stiff
Too many beans in the
grinding unit
Dispensing a drink from
coffee beans Only make any
sub sequent changes to the
grinding level in small steps
Brewing unit cannot be
inserted
Brewing unit is in the wrong
position
Insert the brewing unit
according to the instructions,
see the section “Cleaning the
brewing unit”
Brewing unit is locked
Unlock the brewing unit, see
the section “Cleaning the
brewing unit”
Protective cover of the
brewing unit cannot be
properly attached
Brewing unit is not locked
Lock the brewing unit, see the
section “Cleaning the brewing
unit”
