50
Problems
Cause
Remedial action
Washer-dryer door cannot be
opened.
There is still some water in the
appliance, "
$
" (without final spin)
selected.
Select
Drain
[
or
Spin
Í
.
Detergent residue in the detergent
drawer.
Safety function is active.
Wait for 2 minutes.
Damp or lumpy detergent.
Clean and dry the detergent
dispenser; see page 43.
Use the dosing aid for liquid
detergent.
Difficult-to-dissolve detergent
tablets used.
Before filling dispenser
II
,
crush the
tablets in the packet.
Odour in the appliance.
Washing at mainly low
temperatures and/or with liquid
detergents.
Run the
Cottons 90 °C
programme without washing. Use a
standard detergent.
Control lights do not come on.
A fuse has triggered.
Switch on/replace the fuse.
If the fault occurs repeatedly, call
Customer Service.
Power failure.
An interrupted programme will be
resumed when the power returns. If
you wish to unload the laundry,
proceed as in
Cleaning the
drain
pump
,
page 44.
Plug is loose or not plugged in.
Programme does not start.
Loading door not closed properly. Check whether laundry is trapped in
door.
Close the loading door (a click
should be heard).
Start /Pause
button not
touched.
Touch the
Start /Pause
button.
Water does not enter the machine
or detergent is not washed away.
Tap not turned on.
Turn the tap on.
Inlet hose kinked or pinched.
Filter blocked in water inlet hose.
Clean the strainer; see from page
45.
Detergent in chamber
I
is not
washed away.
A programme without
Prewash
was selected.
Select additional function
Prewash
